El Cielo Resort

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VIP Access

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Pet-friendly
Breakfast available
Housekeeping
Room service
Air conditioning

Explore the area

Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755

Ejidal El Porvenir Park
‪4 min drive‬
Las Nubes Wineries and Vineyards
‪6 min drive‬
Winery Vena Cava
‪7 min drive‬
Ensenada, Baja California Norte (ESE)
‪68 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

98 sq m
Vineyard view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Residence

248 sq m
Vineyard view
Sleeps 4
2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

44 sq m
Vineyard view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Junior Suite, 2 Queen Beds

44 sq m
Vineyard view
Sleeps 4
2 Queen Beds

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includes taxes & fees

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About this property

Lakefront hotel with 2 restaurants and a winery

Along with 2 restaurants, this hotel has an attached winery and an outdoor pool. Self parking is free. Additionally, a fitness center, 24-hour room service, and a seasonal outdoor pool are onsite.

El Cielo Resort offers 95 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at El Cielo Resort. During your stay, you'll be within walking distance of Bibayoff Winery. Free self parking, 2 restaurants, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.

Free wired Internet
Free self parking
Enjoy a bite to eat at Latitud 32, a fine-dining restaurant that serves Fusion cuisine
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym and bike rentals
20.3 mi (32.6 km) from El Mirador and 20.6 mi (33.1 km) from Caracol Museum
Airport shuttle service available for a fee
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

A winery is on site. El Cielo Resort offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site.

Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury El Cielo Resort. Self parking is free.

Smoking is allowed in designated areas at this 5-star Valle de Guadalupe hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Latitud 32 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.

Polaris - Onsite restaurant. Open daily.

24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free wired Internet

Parking and public transport

Free self-parking on site
Electric car charging station on site
Free off-site parking within 328 ft
Return airport shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: USD 20-40 for adults and USD 10-20 for children
2 restaurants
24-hour room service

Restaurants on site

Latitud 32
Polaris

Things to do

Bike rentals
Fitness centre
Outdoor pool
Private picnics
Private winery tours
Public winery tours
Wine-tasting room
On-site winery

Family friendly

Full-sized fridge
Laundry facilities
Outdoor pool
Separate living room
Soundproofed rooms

Conveniences

Front-desk safe
Reception hall

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Conference space (1722 square feet)
Meeting rooms - 2

Outdoors

Garden
Picnic area
Terrace
Vineyard

Accessibility

This property does not have any lifts

Couples dining
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Egyptian cotton sheets
Heating
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Shower
Towels

Entertainment

50-inch flat-screen TV
iPod dock

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Minibar
Fridge

Desk
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 26 2024 to April 15 2025 (dates subject to change):

Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets: USD 75 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 12 per accommodation, per night

The resort fee includes:

Concierge service
Fitness center access
Housekeeping
In-room coffee
Internet access
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
Pet fee: USD 75 per pet, per day
Service animals are exempt from fees
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

The front desk at this property is open daily from 3:00 PM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

The seasonal pool will open in March and close in October.
Pool access available from 8 AM to 8 PM.
Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe

El Cielo Winery Resort Karisma

El Cielo Winery Karisma Valle de Guadalupe

El Cielo Winery Karisma

El Cielo Winery Resort By Karisma

El Cielo Resort Hotel

El Cielo Winery Resort

El Cielo Winery Resort By Karisma

El Cielo Resort Valle de Guadalupe

El Cielo Resort Hotel Valle de Guadalupe

El Cielo Resort Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Bethany

Travelled with partner

3 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely stunning

Stayed 1 night in Dec 2024

10/10 Excellent

Joel Ivan

2 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Views are good for mental health and healing away from work.

Stayed 3 nights in Nov 2024

6/10 Okay

Mike, Pacoima

Travelled with partner

1 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Will stay again but hotel Fail to decor like they had promised during booking for wife birthday.

Stayed 1 night in Nov 2024

10/10 Excellent

David

30 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Elsa

Travelled with group

18 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El lugar es precioso!!

Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the hotel but it will be better if they pave the inside streets and the road to the outside gate.

Stayed 2 nights in Oct 2024

8/10 Good

Sandra

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

MARÍA DE LOS ANGELES

9 Oct 2024

Stayed 2 nights in Oct 2024

8/10 Good

Raina

Travelled with family

8 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Pool

Amazing! Very accommodating. Kind staff. Only complaint is no pool service for drinks, food, etc

Stayed 3 nights in Oct 2024

10/10 Excellent

Alvaro

Travelled with partner

8 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful villas

Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with family, Travelled with family and small children, Travelled with partner

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nuestra experiencia fue perfecta. Todos muy amables y la habitación hermosa y cómoda. Regresaremos muy pronto!

Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Travelled with family

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La vista a los viñedos desde el balcón, la habitación muy cómoda y limpia, el personal muy amable.

Stayed 2 nights in Sep 2024

8/10 Good

Ruben

18 Sept 2024

Stayed 2 nights in Sep 2024

8/10 Good

Itzuri

18 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Sep 2024

6/10 Okay

Keila

14 Sept 2024

Liked: Staff & service, property conditions & facilities

Staff was excellent but they mentioned they made us upgrade to a suite with a hot tub but the tub was just a bath tub. The reservation included breakfast which they barely offer because they do not have a kitchen at the villa (I guess by design but they should not have charged us). They have issues with the toilettes, they smell regardless of how much you flash. Staff was great at the villa property but not the restaurant and winery.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome place, does show a bit of wear and tear, but overall very comfortable, quiet and with amazing service.

Stayed 2 nights in Sep 2024

10/10 Excellent

Lillian, Whittier

Travelled with partner

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at cielo was beyond amazing it was our first time staying there and we’re not disappointed at all in the contrary we were wowed beyond expectation, we will definitely be staying there again and we are recommending this hotel to friends and family!

Stayed 1 night in Aug 2024