El Cielo Resort

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VIP Access

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Pet-friendly
Breakfast available
Housekeeping
Room service
Air conditioning

Explore the area

Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755

Ejidal El Porvenir Park
‪4 min drive‬
Las Nubes Wineries and Vineyards
‪6 min drive‬
Adobe Guadalupe Vineyard
‪7 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

Vineyard view
98 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Residence

Vineyard view
248 sq m
Sleeps 4
2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

Vineyard view
44 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Junior Suite, 2 Queen Beds

Vineyard view
44 sq m
Sleeps 4
2 Queen Beds

Similar properties

Serenity Pool Suite Twin | View from room

Pool
Spa
Pet-friendly
Free WiFi

for 1 room

includes taxes & fees

17 Apr - 18 Apr

About this property

Lakefront hotel with 2 restaurants and a winery

Along with 2 restaurants, this hotel has an attached winery and an outdoor pool. Self parking is free. Additionally, a fitness center, 24-hour room service, and a seasonal outdoor pool are onsite.

El Cielo Resort offers 95 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at El Cielo Resort. During your stay, you'll be within walking distance of Bibayoff Winery. Free self parking, 2 restaurants, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.

Free wired Internet
Free self parking
Enjoy a bite to eat at Latitud 32, a fine-dining restaurant that serves Fusion cuisine
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym and bike rentals
20.3 mi (32.6 km) from El Mirador and 20.6 mi (33.1 km) from Caracol Museum
Airport shuttle service available for a fee
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

A winery is on site. El Cielo Resort offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site.

Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury El Cielo Resort. Self parking is free.

Smoking is allowed in designated areas at this 5-star Valle de Guadalupe hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Latitud 32 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.

Polaris - Onsite restaurant. Open daily.

24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free wired internet
In-room WiFi speed: 50+ Mbps

Parking and transport

Electric car charging station on site
Free offsite parking within 100 metres
Return airport shuttle (surcharge)
Free self parking on site

Food and drink

Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
2 restaurants
Couples/private dining
Private picnics

Restaurants on site

Latitud 32
Polaris

Things to do

Bicycle rentals
Gym
Outdoor pool
Private wine tours
Vineyard
Wine tasting room
Wine tours
Winery

Family friendly

In-room full-sized refrigerator/freezer
Laundry facilities
Living room
Outdoor pool
Separate bedroom
Soundproofed rooms

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

1,722 square feet of conference space
2 meeting rooms

Outdoors

Garden
In the mountains
On a lake
Picnic area
Terrace
Vineyard

Spa

In-room massages

Accessibility

No lift

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Pillow menu

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shower
Towels provided

Entertainment

50-inch flat-screen TV
IPod dock

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Minibar

Air conditioning
Ceiling fan
Desk
Heating
Iron/ironing board
Laptop-compatible safe
Living room
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 26 2024 to April 15 2025 (dates subject to change):

Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets: USD 75 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 12 per accommodation, per night

The resort fee includes:

Concierge service
Fitness center access
Housekeeping
In-room coffee
Internet access
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
Pet fee: USD 75 per pet, per day
Service animals are exempt from fees
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

The front desk at this property is open daily from 3:00 PM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

The seasonal pool will open in March and close in October.
Pool access available from 8 AM to 8 PM.
Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe

El Cielo Winery Resort Karisma

El Cielo Winery Karisma Valle de Guadalupe

El Cielo Winery Karisma

El Cielo Winery Resort By Karisma

El Cielo Resort Hotel

El Cielo Winery Resort

El Cielo Winery Resort By Karisma

El Cielo Resort Valle de Guadalupe

El Cielo Resort Hotel Valle de Guadalupe

El Cielo Resort Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Ryan

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Homer

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Dmitry

Travelled with partner

31 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and modern property with clean rooms and great amenities. Very friendly and helpful staff

Stayed 4 nights in Dec 2024

10/10 Excellent

David, FONTANA

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed at El Cielo resort and it was great. I loved the attention to details and the service staff was great. We will be staying again mext time we visit the Valle de Guadalupe!

Stayed 2 nights in Dec 2024

8/10 Good

Keren, Gardena

Travelled with partner

30 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great solid property option here in Valle de Guadalupe. i would stay again, but caution all Americans: they will NOT change your large bills into smaller bills regardless if they have it or not. So, make sure you bring smaller bills for gratuity for the shuttle, wine tours, and other services.

Stayed 3 nights in Dec 2024

10/10 Excellent

barbara

Travelled with family

29 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa, Lakeside

29 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Idan

Travelled with group

23 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This lace is magic!

Stayed 1 night in Dec 2024

8/10 Good

Richard

22 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

Erik

Travelled with partner

21 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Fethi

Travelled with partner

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Was great staying

Stayed 2 nights in Dec 2024

6/10 Okay

Leonardo M Lopez

9 Dec 2024

Liked: Staff & service

Estancia El Ciela

El colcho de la villa 12 master suite esta terriblemente malo, falta limpieza en la habitación no limpieza diaria si no una limpieza profunda

Stayed 2 nights in Dec 2024

10/10 Excellent

Fabiola

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Todo exelente

Stayed 4 nights in Nov 2024

10/10 Excellent

Alex

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Michelle

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was very friendly and helpful. I was expecting a bit more of a resort type feel. I thought the pool area would be much bigger. The view from the room was nice.