Sofitel Dubai The Palm Resort & Spa

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VIP Access

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Dates

December 2024

January 2025

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

7 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Room service

On private beach

Pool

Spa

Breakfast available

Explore the area

East Crescent Road, Dubai, 55558

Aquaventure
4 min drive
Lost Chambers Aquarium
5 min drive
Burj Al Arab
18 min drive
Dubai (DXB-Dubai Intl.)
41 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

85 sq m
Beach view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Classic Room, View

44 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

135 sq m
Sea view
Sleeps 5
1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony, View (Palm View)

44 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

135 sq m
Resort view
Sleeps 5
1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

60 sq m
Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

85 sq m
Beach view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

44 sq m
Sleeps 3
2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

44 sq m
Sea view
Sleeps 3
1 King Bed

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

85 sq m
Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

75 sq m
Sea view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

125 sq m
Sea view
Sleeps 5
2 King Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

76 sq m
Resort view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Similar properties

On private beach

Pool

Spa

Kids pool

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About this property

Luxury resort on the beach, with 5 outdoor pools

Catch some rays on Sofitel Dubai The Palm Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Housekeeping is available on request.

Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sofitel Dubai The Palm Resort & Spa. During your stay, you're just a quick walk from Palm Islands. Enjoy features like free WiFi in public areas, free valet parking, and a free shopping center shuttle.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine at Manava, one of the property's 7 restaurants and 6 bars/lounges
Buffet breakfast served daily for a fee
Splash around at the waterslide or swim in the 5 outdoor pools
Indulge with deep-tissue massages, body scrubs, or aromatherapy at the spa
Services include babysitting, a free kid's club, and a lifeguard on site
Onsite recreation includes a private beach, an outdoor tennis court, and a gym
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Palm Islands and a 4-minute drive from Aquaventure
Free shopping center shuttle service

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Laguna Lounge - Onsite theme restaurant. Open daily.

Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Electric car charging station on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 155 for adults and AED 77.50 for children
7 restaurants
2 poolside bars, 6 bars/lounges and 1 beach bar
24-hour room service

Restaurants on site

Manava
Laguna Lounge
Porterhouse Grill
Moana

Things to do

5 outdoor pools
Fitness classes
Arcade/games room
Bike rentals
Billiards/pool table
Boat tours
Canoeing
Children's pool
Fitness centre
Full-service spa
Kayaking
Lifeguards on-site
Outdoor tennis court
Playground
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
Yoga classes

Family friendly

5 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised childcare
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli
Trampoline
Water slide

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre (13153 square feet of space)
Meeting rooms - 9

Outdoors

Beach loungers
Beach umbrellas
Free beach cabanas
Garden
Lifeguards on site
Marina on site
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace
Vegetable garden

Spa

28 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Hardwood flooring in room
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

100% renewable energy
Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Egyptian cotton sheets
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Bidet
Eco-friendly toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Separate bath and shower
Towels

Entertainment

40-inch flat-screen TV
iPod dock
Satellite channels

Food and drink

Electric kettle
Free bottled water
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Recycling
Safe
Slippers
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.

Rollaway/extra beds are available for AED 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00
New Year's Eve (31 December) Gala Dinner per adult: AED 2200
New Year's Eve (31 December) Gala Dinner per child: AED 1500 (from 6 to 18 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
Airport shuttle fee: AED 350 per vehicle (roundtrip)
Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort

Dubai Palm Sofitel

Sofitel Dubai Palm

Sofitel Dubai Palm Resort

Sofitel Resort

Sofitel Palm Resort

Sofitel Palm

Sofitel Dubai The Palm Resort Spa

Sofitel Dubai The Palm & Dubai

Sofitel Dubai The Palm Resort & Spa Dubai

Sofitel Dubai The Palm Resort & Spa Resort

Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Michael

23 Sept 2024

Liked: Cleanliness, property conditions & facilities

Excellent stay at this hotel. If you are considering going, just do it

Stayed 7 nights in Aug 2024

2/10 Terrible

Mathew

23 Sept 2024

Stayed 11 nights in Aug 2024

10/10 Excellent

Rebekah Jane

Travelled with partner

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our second time back to the Sofitel on the Palm and just brilliant! It really embedded everything we initially felt about our previous stay. We had the the one bedroom apartment, which was huge and elegant with a massive bed and the biggest bath tub I have ever seen. Very peaceful resort, which was a nice contrast to the hub bub of the rest of Dubai, which was very easily and cheaply accessible by the government taxis. A very short distance to Aquaventure, which we love. Would highly recommend this hotel.

Stayed 7 nights in Sep 2024

10/10 Excellent

ABUL KHOYER MOHAMMED SARWAR

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing Resort on the Palm. Plenty of Restaurants to dine in with numerous swimming pools. Staff are very friendly and welcome. I can’t flaw them in any way.

Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel with great pool and lovely beach. We stayed in a 1 bedroom apartment which was lovely and spacious. Some ware to the room, things like the sofa and bathroom looked well used now the hotels been there for sometime. All staff were very lovely. Check in took a little while as they only have two people on the desk and the spa/salon people are quite persistant asking if youd like any services which i dont think is needed. Still, the location and hotel are beautiful and the staff very helpful.

Stayed 13 nights in Sep 2024

10/10 Excellent

Stephen David Samuel

Travelled with partner

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel well looked after great range of restaurants for dinner and loads of space at pools during day

Stayed 9 nights in Aug 2024

10/10 Excellent

nasser

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

8/10 Good

Tayab

Travelled with family and small children

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Really expensive ice cream. Ridiculously expensive

Stayed 7 nights in Sep 2024

10/10 Excellent

Ian, Ashford

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very courteous and helpful. Room was great size and restaurant options excellent. Club lounge access was well worth the extra cost.

Stayed 9 nights in Sep 2024

10/10 Excellent

Muhammed

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

17 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Sep 2024

8/10 Good

Saiyka

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No vip access at all property doesn't recognise this

Stayed 1 night in Sep 2024

10/10 Excellent

Zayd

Travelled with family, Travelled with family and small children

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and the staff were all amazing!

Stayed 8 nights in Sep 2024

6/10 Okay

Erica

Business traveller

15 Sept 2024

Stay was average all around

Stayed 4 nights in Sep 2024

10/10 Excellent

brian, Barcelona

13 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just incredible amazing stay, so brilliant for families

Stayed 6 nights in Sep 2024

10/10 Excellent

Alexi

Travelled with family, Travelled with family and small children

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Most wonderful experience a 10/10 destination specially caters to families

Stayed 13 nights in Aug 2024

10/10 Excellent

JEAN, Chaville

Travelled with partner

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel and its decoration, The choice of restaurants, The personal and its kindness,the services and the good atmosphere

Stayed 5 nights in Aug 2024

10/10 Excellent

Imran

Travelled with family and small children

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family of five recently enjoyed a delightful stay at Sofitel Dubai The Palm, and it was an experience to remember! From the moment we arrived, the hospitality was exceptional. Special thanks to Rizwan, who was awesome throughout our stay, and Imtiyaz at check-in. We stayed in room 9602, which was perfect with its stunning views of the Palm and the sea from the balcony. The room was spacious and well-appointed, making our stay very comfortable. The pools were brilliant, and our kids absolutely loved them. The Gelati ice cream staff near Koru were amazing. Breakfast at Manava was a highlight each morning, offering a wide variety of delicious options. The kids club was a godsend! Our 6-year-old was initially reluctant, but after his first visit, he loved it and made lots of friends. You can leave the kids there for up to 3 hours under staff supervision. While we were disappointed that the Porterhouse restaurant and Laguna were closed, we thoroughly enjoyed dining at Hong Loong, Moana, and Zoya. However, paying £10 for a 750ml bottle of water was a bit steep. It would be great if water was included in the half-board package, though we understand paying for other drinks. The spa was fantastic. It was a perfect place to relax and unwind. The cleaning staff were super nice and ensured our room was spotless. Our stay at Sofitel Dubai The Palm was amazing. The lovely hotel, friendly staff, and excellent amenities made it a memorable vacation. We would definitely come back again.

Stayed 11 nights in Aug 2024

10/10 Excellent

Shoaib

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Aug 2024

2/10 Terrible

Farhan

Travelled with family

8 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

I has constant construction noise in and around the hotel. I’ve come to a 5 star hotel to relax with my family and we couldn’t even rest. The management team changed my room but the noise still persisted and then further to this disruption there was ‘maintenance’ work ongoing at the lifts causing further inconvenience. The worst part of it, the breakfast was horrible. Sausages uncooked. Even staff mentioning the breakfast is old and not freshly made. They reuse what they can. Disgusting. The only positive was the valet parking staff, they were incredibly friendly and helpful. This hotel is not 5 star whatsoever.

Stayed 6 nights in Sep 2024

10/10 Excellent

Richard Andrew

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Superb

Stayed 6 nights in Sep 2024

8/10 Good

Carol Lesley

Travelled with family and small children

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We had a lovely family holiday and staff were very child friendly and made our stay welcoming. Food choices on half board at the pool were limited though reflected in the price we paid. Breakfast and lunch were the meals we had and always good quality. Pools and staff all were brilliant Location is a bit out of the way on the Palm, we knew this ahead of travel and knew we would need a taxi to get anywhere. Concierge services were good and got taxies and buggies when needed. Overall a great holiday.

Stayed 7 nights in Aug 2024