Sofitel Dubai The Palm Resort & Spa

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera) | Living area

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Room service

On private beach

Pool

Spa

Breakfast available

Explore the area

East Crescent Road, Dubai, 55558

Aquaventure
4 min drive
Burj Al Arab
18 min drive
Marina Beach
22 min drive
Dubai (DXB-Dubai Intl.)
41 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

85 sq m
Beach view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Classic Room, View

44 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Family Apartment, 2 Bedrooms, Kitchen, Sea View

135 sq m
Sea view
Sleeps 5
1 King Bed and 2 Twin Beds

Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony, View (Palm View)

44 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

60 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

135 sq m
Resort view
Sleeps 5
1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

60 sq m
Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

85 sq m
Beach view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Single Beds, Balcony, View (Palm View)

44 sq m
Sleeps 3
2 Twin Beds

Luxury Room, 1 King Bed, Balcony, Sea View

44 sq m
Sea view
Sleeps 3
1 King Bed

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)

85 sq m
Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

75 sq m
Sea view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)

125 sq m
Sea view
Sleeps 5
2 King Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

76 sq m
Resort view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Similar properties

On private beach

Pool

Spa

Kids pool

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Luxury resort on the beach, with 5 outdoor swimming pools

Catch some rays on Sofitel Dubai The Palm Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Housekeeping is available on request.

Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sofitel Dubai The Palm Resort & Spa. During your stay, you're just a quick walk from Palm Islands. Enjoy features like free WiFi in public areas, free valet parking, and a free shopping center shuttle.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine at Manava, one of the property's 7 restaurants and 6 bars/lounges
Buffet breakfast served daily for a fee
Splash around at the waterslide or swim in the 5 outdoor pools
Indulge with manicures and pedicures, reflexology, or Thai massages at the spa
Services include babysitting, a free kid's club, and a lifeguard on site
Onsite recreation includes a private beach, an outdoor tennis court, and a gym
Guests have great things to say about the clean accommodations and the helpful staff
Steps from Palm Islands and a 4-minute drive from Aquaventure
Free shopping center shuttle service

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Sofitel Dubai The Palm Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Laguna Lounge - Onsite theme restaurant. Open daily.

Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Electric car charging station on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 155 for adults and AED 77.50 for children
7 restaurants
2 poolside bars, 6 bars/lounges and 1 beach bar
24-hour room service

Restaurants on site

Manava
Laguna Lounge
Porterhouse Grill
Moana

Things to do

5 outdoor pools
Fitness classes
Arcade/games room
Bike rentals
Billiards/pool table
Boat tours
Canoeing
Children's pool
Fitness centre
Full-service spa
Kayaking
Lifeguards on-site
Outdoor tennis court
Playground
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
Yoga classes

Family friendly

5 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised childcare
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli
Trampoline
Water slide

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre (13153 square feet of space)
Meeting rooms - 9

Outdoors

Beach loungers
Beach umbrellas
Free beach cabanas
Garden
Lifeguards on site
Marina on site
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace
Vegetable garden

Spa

28 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Hardwood flooring in room
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

100% renewable energy
Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Egyptian cotton sheets
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Bidet
Eco-friendly toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Separate bath and shower
Towels

Entertainment

40-inch flat-screen TV
iPod dock
Satellite channels

Food and drink

Electric kettle
Free bottled water
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Recycling
Safe
Slippers
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sofitel Dubai The Palm Resort & Spa

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.

Rollaway/extra beds are available for AED 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00
New Year's Eve (31 December) Gala Dinner per adult: AED 2200
New Year's Eve (31 December) Gala Dinner per child: AED 1500 (from 6 to 18 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
Airport shuttle fee: AED 350 per vehicle (roundtrip)
Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Resort

Dubai Palm Sofitel

Sofitel Dubai Palm

Sofitel Dubai Palm Resort

Sofitel Resort

Sofitel Palm Resort

Sofitel Palm

Sofitel Dubai The Palm Resort Spa

Sofitel Dubai The Palm & Dubai

Sofitel Dubai The Palm Resort & Spa Dubai

Sofitel Dubai The Palm Resort & Spa Resort

Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Kelly

Travelled with family and small children

24 Aug 2024

Liked: Amenities, property conditions & facilities

Good stay, nice hotel however some of the finer touches like no water in the room and service around pool was not as good

Stayed 9 nights in Aug 2024

10/10 Excellent

Sackwant

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The spa, pool and beach area was amazing ❤️

Stayed 8 nights in Aug 2024

10/10 Excellent

Mohammed

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

10/10 Excellent

Mohammed Rohu Miah, London

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2024

10/10 Excellent

Amy-Lee

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel in an amazing location. Great pool and even better beach, we was half board with a good choice of food either lunch or dinner. The lady that does the omelettes was very good. The only negatives is how far away everything in Dubai off the palm is and the price of drinks/ ice cream around the hotel which was kind of expected but still very expensive. Overall this was the best hotel I’ve ever stayed in and the location couldn’t be better.

Stayed 6 nights in Aug 2024

10/10 Excellent

Freddie

Travelled with family, Travelled with family and small children

20 Aug 2024

Liked: Cleanliness, amenities

Great services and very nice property. Highly recommend

Stayed 3 nights in Aug 2024

8/10 Good

Wojciech

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is excellent,rooms a bit outdated but clean and spacious. Sofas hard to sleep on and in our room it seems like it was broken. Bed was big and comfortable. The only negative was sofa and no entertainment for families but I don’t know if that is something with this country regulations. Overall I would give 4.5 stars.

Stayed 7 nights in Aug 2024

10/10 Excellent

ELDAD

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Mohammed

Travelled with family and small children

20 Aug 2024

Liked: Cleanliness, property conditions & facilities

It’s a fairly decent hotel but there’s a lot more out there that offers a lot more for dinner.

Stayed 4 nights in Jul 2024

10/10 Excellent

Georges

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Most Amazing Memorable stay in Dubai!

Stayed 7 nights in Jul 2024

10/10 Excellent

Chris

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 11 nights in Jul 2024

10/10 Excellent

Eugene

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good family friendly hotel will definitely visit again.

Stayed 7 nights in Aug 2024

10/10 Excellent

Na'el A.M. ABDUL

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its great

Stayed 10 nights in Jul 2024

4/10 Poor

mohammed

Travelled with partner

12 Aug 2024

Disliked: Staff & service

The level of service from the check in staff was shocking! They have no level of customer service whatsoever. Considering they class themselves as 5 star we were very shocked! Dishad I think her name was at check in was literally a blank face no emotion no care at all. We received much better service from the guys at the valet and housekeeping. I will never come back to this hotel

Stayed 4 nights in Aug 2024

2/10 Terrible

Gianbartolo, Dubai

Travelled with family and small children

11 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Is a luxury CAMPING

Stayed 8 nights in Aug 2024

10/10 Excellent

Talat Mahmood alam

Travelled with family and small children

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic resort. We stayed in the family apartments which had a kitchenette and living room areas, equipped with fridge, microwave cooker and washer/dryer. The hotel has great restaurants and private pool and beach amenities seconds away. The onsite spa and salon facilities are amazing and reasonably priced. The staff are friendly from the cleaning staff to the front reception, no task to big or small, they are also knowledgeable of the local area so anything specific you want they can get or tell you how to get it. Again amazing time, look forward to coming again.

Stayed 6 nights in Jul 2024

10/10 Excellent

Mohammad

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2024

10/10 Excellent

Halima

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing hotel and staff, we enjoyed our stay. Thank you

Stayed 5 nights in Jul 2024

10/10 Excellent

Halima

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel and friendly staff, we enjoyed our stay. Thank you :)

Stayed 6 nights in Jul 2024

10/10 Excellent

Ravinder

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

From the moment we stepped into the hotel. The staff in all areas of the hotel go out their way to help and ensure you have a comfortable, brilliant stay at the hotel.

Stayed 3 nights in Aug 2024

8/10 Good

Joy

Travelled with family

4 Aug 2024

Liked: Staff & service

We stayed at the Sofitel Palm 5 years ago and we were very excited to be going back. However the hotel has definitely declined and would expect much more for 5 stars. Just simple things like us having to repeatedly ask for water to be out in our room when it was 44c outside, in the end we just brought our own. The bath plug was broken and would not fill. The furniture in lounge area was shabby and had seen better days. Kitchen is meant to be fully equipped, it isn’t. In master bathroom after the shower was run it would take ages to drain and a low sewer odour would appear. I visited the spa on one of the days, the treatment I had was perfect, as was the masseur. Unfortunately the spa was undergoing maintenance on the sauna, which was not mentioned at booking, it’s quite hard to relax on a building site, after the treatment I did not partake in any of the pools/sauna/steamroom as it was simply too noisy. On the positive the receptionist, concierge and breakfast staff were amazing and could not do enough for you. As I said you expect more for 5 star especially with the price you pay

Stayed 5 nights in Jul 2024

10/10 Excellent

Quoc

Travelled with family, Travelled with family and small children

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and hard working staff who always had a smile on their faces, room was nice and spacious although the electronics needs to be updated as I could not connect my devices to any of them. Great pool facilities, nice beach, had a few restaurants to choose from. The dinner buffet was decent standard but got bored of it as it lacked choices. I would stay here again.

Stayed 11 nights in Jul 2024