Jumeirah Zabeel Saray Dubai

5.0 star property
VIP Access

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Photo gallery for Jumeirah Zabeel Saray Dubai

Front of property – evening/night
Lobby
Gift shop
Beach/ocean view
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Palm Jumeirah, West Crescent, Dubai
  • Aquaventure
    ‪9 min drive‬
  • Skydive Dubai
    ‪16 min drive‬
  • Marina Beach
    ‪23 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Grand Deluxe Two-Bedroom with balcony, access to luxury spa facilities and Kids & Teens Club

  • 60 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Superior King Room with balcony, access to luxury spa facilities and Kids & Teens Club

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Family Room with balcony, access to luxury spa and Kids & Teens Club

  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Imperial Two Bedroom Suite, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 94 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Club Family Room, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Grand Suite (Imperial)

  • 310 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite, balcony, Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Imperial One Bedroom Suite King, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 94 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club King Room, sea view, balcony, Club Lounge access/benefits, afternoon tea, luxury spa facilities

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Suite with Club Lounge access & benefits, afternoon tea, access to luxury spa facilities

  • 142 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Four Bedroom Royal Villa, direct lagoon pool access, butler, daily breakfast & airport transfer

  • 461 sq m
  • Lagoon view
  • Sleeps 8
  • 2 King Beds and 4 Double Beds

Seafront Five Bedroom Royal Villa with Private Pool

  • 530 sq m
  • Sea view
  • Sleeps 10
  • 3 King Beds and 4 Double Beds

Deluxe Family Room with sea view, balcony, access to luxury spa and Kids & Teens Club

  • 56 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room with sea view, balcony, access to luxury spa and Kids & Teens Club

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Jumeirah Zabeel Saray Dubai

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Jumeirah Zabeel Saray Dubai's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 10 restaurants.
Jumeirah Zabeel Saray Dubai offers 405 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and 2 outdoor tennis courts are featured at the hotel. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Talise Ottoman Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Jumeirah Zabeel Saray Dubai. During your stay, you're just a quick walk from Palm Islands. Free WiFi in public areas, free valet parking, and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy a bite to eat at Imperium, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor and 2 outdoor pools
  • Treat yourself to massages, facials, or body treatments at Talise Ottoman Spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • Guests have great things to say about the family-friendly amenities and the pool
  • 11 minutes by car from The Pointe and 12 minutes from Nakheel Mall
  • Free local-area shuttle service
Step outside to unwind on the sand beach. Enjoy your summer holiday at Jumeirah Zabeel Saray Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a children's pool, outdoor tennis courts, and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
Imperium - This brasserie specializes in international cuisine and serves breakfast, brunch, and dinner. A children's menu is available.
Zenzi Beach - This beachfront restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Amala - This restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Al Nafoorah - Overlooking the ocean and pool, this restaurant specializes in Middle Eastern cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Tori Tori - This beachfront restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 170 for adults and AED 85 for children
  • 10 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Imperium
  • Zenzi Beach
  • Amala
  • Al Nafoorah
  • Tori Tori

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 42 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 170 for adults and AED 85 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai Hotel
Jumeirah Zabeel Saray Dubai Dubai
Jumeirah Zabeel Saray Dubai Hotel Dubai

Jumeirah Zabeel Saray Dubai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1011 reviews
Rating 8 - Good. 115 out of 1011 reviews
Rating 6 - Okay. 56 out of 1011 reviews
Rating 4 - Poor. 25 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 4 nights in Aug 2024

10/10 Excellent

Enisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations!!Highly recommended !Staff is amazing and treats its guests as king and queens !Thank you for most memorable hospitality and beautiful Anniversary welcome gift !!If I could rate this resort 10 stars I would !!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gareth

Stayed 10 nights in Nov 2024

10/10 Excellent

SUKHBINDER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Rashin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent highly recommended family beach resort
Excellent family beach resort in Dubai with great location, comfortable large family suites, great service, great dinning options. Overall 9 out of 10 - Rashin Maharaj
Stayed 2 nights in Nov 2024

10/10 Excellent

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful
Stayed 4 nights in Nov 2024

10/10 Excellent

Tad

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Jose Felix

Stayed 1 night in Nov 2024

10/10 Excellent

Syed

Stayed 3 nights in Aug 2024

10/10 Excellent

Emil

Liked: Cleanliness, amenities, property conditions & facilities
😀
Stayed 6 nights in Nov 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, great location No need to leave the hotel Situated away from the Dubai hustle and bustle, but easy to get around if you avoid traffic times.
Stayed 3 nights in Nov 2024

10/10 Excellent

ammneh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing decor, comfort, spa (the best). I’m coming back here for sure.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rahul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, amazing service. Will be returning.
Stayed 6 nights in Nov 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Nov 2024

10/10 Excellent

derick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 6 nights in Nov 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff. Club Lounge was great, and well worth the extra - lovely comfortable, relaxed environment; friendly helpful staff; very good breakfast; good complimentary drinks, snacks and sushi in the evenings. Hotel, pool, beach were great. Safe, clean and beautiful. Only minor glitch was with house keeping: - no snacks in mini-bar for first 5 days of our stay (until we realised that there should be) - glasses never replaced after use; we had to call room service repeatedly - doors to balcony repeatedly left unlocked after cleaning. But the quality of cleaning itself was very good. Overall, a great stay and would recommend.
Stayed 10 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Lu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing. Breakfast buffet is also excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

mardoche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique
Stayed 7 nights in Oct 2024

10/10 Excellent

Louise, Ballyclare

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property never fails to impress us. The staff are exceptional and travelling with a 12 year old they looked after us well. Dining options at night were superb! Breakfast is a banquet,
Stayed 7 nights in Oct 2024

8/10 Good

Harmeet

Stayed 7 nights in Aug 2024

6/10 Okay

Mobeen

Travelled with partner
Liked: Amenities
dated property decor on the interior. No vip privlages such as room upgrade
Stayed 6 nights in Oct 2024

10/10 Excellent

Leopoldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Colin

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Flattered to deceive
We were looking forward to this family trip. On arrival slightly early at 1400 (1500 check-in) we hoped to be able to get early access to our rooms, get unpacked and our holiday started. As it happened unfortunately the rooms were not ready until 1700. A slow an disappointing start to our holiday. When we got the rooms they were not adjoining as requested. One room was poorly equipped with an empty mini bar, we wondered if it was not actually a room they normally use. We were offered the chance to move rooms the next day (an upgrade), this happened eventually but again after long delays and poor communication. Frustrating when trying to relax and wind down but you’re still not unpacked. When we were moved to the new rooms they were fine. Other disappointing things - dirty food trolleys (not ours) left outside our room in the corridor for over 24 hours, attracting flies, without being taken away despite me contacting the reception to ask for it to be removed, and on another occasion we were out all day and came back to find our room not made up. The food was really good in Amari, Imperium and Zenzi Beach, dinner and breakfast. The staff were friendly, it just felt as if they lacked cohesion and leadership. All in all a bit disappointing when you consider this is marketed as a luxury 5-star hotel and cost a lot of money. I don’t think we would return.
Stayed 6 nights in Oct 2024