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Sofitel Dubai Downtown

5.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
Exterior
5 restaurants, breakfast, lunch, dinner served; international cuisine
Club Suite, 1 King Bed (Opera Suite, Club Millésime access)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Emaar Square
    6 min walk
  • Inka
    1 min walk
  • Burj Khalifa - Dubai Mall Station
    2 min walk
  • Dubai (DXB-Dubai Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Luxury Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed (Burj Khalifa View)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access

Luxury Room, 1 King Bed, Club lounge access

Luxury Room, 1 King Bed, Business Lounge Access

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

  • 147 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Apartment, 1 Bedroom

  • 83 sq m
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, View (Opera Suite, Club Millésime access)

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

Club Suite, 1 King Bed, View (Opera Suite, Club Millésime access)

  • 90 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Burj Khalifa View)

Junior Suite, 1 King Bed (Burj Khalifa View)

Junior Suite, 1 King Bed, View (Burj Khalifa View)

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Business Lounge Access, View (Burj Khalifa View)

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 2 Single Beds, Business Lounge Access, View (Burj Khalifa View)

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

  • 49 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

Premium bedding, down duvets, minibar, in-room safe

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

  • 149.9 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 2 Single Beds

  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room

Luxury Le Petit Prince Kids & Family Room

  • 53 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

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Property amenity

Shangri-La Dubai

Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (1119)
The price is €299
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Shangri-La Dubai

About this property

Sofitel Dubai Downtown

Luxury hotel with 5 restaurants connected to a shopping center in Dubai
Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sofitel Dubai Downtown. During your stay, you'll be connected to a shopping center, and just a quick walk from Dubai Mall. Free WiFi in public areas, free self parking, and a free beach shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine at Les Cuisines, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with Thai massages, body treatments, or manicures and pedicures at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Emaar Square and Dubai Mall
  • Free beach shuttle service
Sofitel Dubai Downtown offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 14956 square feet (1389 square meters) and includes a conference center. A fitness center, a terrace, and a complimentary children's club are also featured at the luxury Sofitel Dubai Downtown. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Wakame - This theme restaurant specializes in Asian cuisine. Open daily.
Mosaic Pool and Lounge - This bar is located by the pool. Open daily.
Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 145 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Les Cuisines
  • La Patisserie
  • Wakame
  • Mosaic Pool and Lounge
  • Inka

Things to do

  • 2 outdoor pools
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Sauna
  • Shopping
  • A hot tub

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (14956 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds available
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 240.0 per night.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 240.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 703089

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1008 reviews" "
Rating 8 - Good. 172 out of 1008 reviews" "
Rating 6 - Okay. 52 out of 1008 reviews" "
Rating 4 - Poor. 26 out of 1008 reviews" "
Rating 2 - Terrible. 26 out of 1008 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nedim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, exceptional staff. Breakfast options are vast and delicious.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sonam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in everyway
Stayed 4 nights in Sep 2024

10/10 Excellent

Alva

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lior

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at the Sofitel Dubai Downtown
Stayed 2 nights this week. VERY positive experience. Clean and neat rooms. Super professional and kind team. Will definitely make this my go-to hotel when in Dubai.
Stayed 1 night in Sep 2024

10/10 Excellent

Ivanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

LUCHIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal and more specific the lobby personnel,front desk staff and house keeper Hasan
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Sam, Escondido

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is excellent but cost cutting is evident in the services offered and the quality of food.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Zahrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 7 nights in Aug 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say I have travelled to many countries in the last 12 years. Sofitel Downtown is the first to take sustainability seriously. No plastic at all in the room, all water bottles are glass ! Every hotel should follow in their carbon footprint
Stayed 2 nights in Aug 2024

10/10 Excellent

sheng

Liked: Staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Saad

Stayed 1 night in Aug 2024

6/10 Okay

Nawaf

Business traveller
Liked: Cleanliness, staff & service
The room I stayed at had a bug. The noise from the motorway can be heard in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience in this hotel was excellent.
Stayed 6 nights in Jul 2024

10/10 Excellent

Biljana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yick Sze

Stayed 1 night in Aug 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and near all attractiins. For a first time traveler in Dubai, this is the place to be... near the Dubai Mall, besude the Burj Khalifa and all attraction s we like to visit. All the staff from housekeeping, the concierge, Front desk the whole staff , they are so very nice and friendly. Thank you Sofitel Downtown for our wonderful experience in Dubai.
Stayed 8 nights in Jul 2024

10/10 Excellent

Mithun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 4 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Majed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to be close to the coca cola arena to walk to a concert and avoid traffic jams. Very convenient and extremely spacious rooms.
Stayed 1 night in May 2024

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