Sofitel Dubai Downtown

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VIP Access

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Dates

March 2025

April 2025

3 bars/lounges, swim-up bar, poolside bar

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub
Bar
Spa
Room service

Explore the area

Sheihk Zayed Road, Downtown Dubai, Dubai

Emaar Square
‪6 min walk‬
Dubai Mall
‪8 min walk‬
Burj Khalifa
‪8 min walk‬
Dubai (DXB-Dubai Intl.)
‪17 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed (Burj Khalifa View)

46 sq m
City view
Sleeps 4
1 King Bed

Studio

70 sq m
City view
Sleeps 4
1 Queen Bed

Luxury Room, 1 King Bed, Club lounge access

49 sq m
Partial sea view
Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed, Club lounge access (Burj Khalifa View)

147 sq m
City view
Sleeps 6
1 King Bed

Apartment, 1 Bedroom

83 sq m
Partial sea view
Sleeps 5
1 King Bed

Club Suite, 1 King Bed (Opera Suite, Club Millésime access)

90 sq m
Bay view
Sleeps 5
1 King Bed

Junior Suite, 1 King Bed (Burj Khalifa View)

63 sq m
City view
Sleeps 4
1 King Bed

Luxury Room, 1 King Bed

49 sq m
City view
Sleeps 4
1 King Bed

Luxury Room, 1 King Bed, Club lounge access (Burj Khalifa View)

53 sq m
City view
Sleeps 3
1 King Bed

Luxury Room, 2 Single Beds, Club lounge access (Burj Khalifa View)

49 sq m
City view
Sleeps 3
2 Twin Beds

Luxury Room, 1 King Bed

49 sq m
Partial sea view
Sleeps 4
1 King Bed

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

150 sq m
City view
Sleeps 6
1 Double Bed and 2 Twin Beds

Luxury Room, 2 Single Beds

53 sq m
City view
Sleeps 3
2 Twin Beds

Luxury Le Petit Prince Kids & Family Room

53 sq m
Bay view
Sleeps 4
1 King Bed and 2 Twin Bunk Beds

Similar properties

Pool
Spa
Kids pool
Parking included

for 1 room

includes taxes & fees

18 Mar - 19 Mar

About this property

Luxury hotel with 5 restaurants connected to a shopping center in Dubai

Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.

Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Sofitel Dubai Downtown. During your stay, you'll be connected to a shopping center, and just a quick walk from Dubai Mall. Free WiFi in public areas, free self parking, and a free beach shuttle are available.

Free WiFi and wired Internet
Free self parking
Enjoy international cuisine at Les Cuisines, one of the property's 5 restaurants and 3 bars/lounges
Buffet breakfast served daily for a fee
Take a swim in the 2 outdoor pools or soak in the hot tub
Indulge with body treatments, body scrubs, or aromatherapy at the spa
Services include babysitting, a free kid's club, and a lifeguard on site
Onsite recreation includes a gym, a sauna, and a playground
Guests have great things to say about the helpful staff and the proximity to public transportation
Within a 10-minute walk of Emaar Square and Dubai Mall
Free beach shuttle service

Sofitel Dubai Downtown offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 14956 square feet (1389 square meters) and includes a conference center. A fitness center, a terrace, and a complimentary children's club are also featured at the luxury Sofitel Dubai Downtown. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Wakame - This theme restaurant specializes in Asian cuisine. Open daily.

Mosaic Pool and Lounge - This bar is located by the pool. Open daily.

Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking available
Free beach shuttle

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 145 per person
5 restaurants and 1 coffee shop/cafe
3 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Les Cuisines
La Patisserie
Wakame
Mosaic Pool and Lounge
Inka

Things to do

2 outdoor pools
Bike parking
Fitness centre
Full-service spa
Lifeguards on-site
Playground
Sauna
Shopping
A hot tub

Family friendly

2 outdoor pools
Art supplies
Babysitting (surcharge)
Free children's club
Free cots/infant beds
Free supervised childcare
Corner/local shop
Laundry facilities
Playground
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Reception hall
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (14956 square feet of space)
Meeting rooms - 11

Outdoors

Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - Thai
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Romance packages available
Vegan dining options
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bidet
Deep-soaking bath
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Separate bath and shower
Shampoo
Soap
Toilet paper

Entertainment

40-inch flat-screen TV
Premium channels
Satellite channels

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Free newspapers
Individually furnished
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Separate sitting area
Slippers
Soundproofing
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Early check-in subject to availability

An early check-in fee will be charged

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sofitel Dubai Downtown

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 200 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 145 per person
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: AED 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Property Registration Number 703089

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Sofitel Dubai Downtown

Sofitel Hotel Dubai Downtown

Sofitel Dubai Downtown Hotel

Sofitel Dubai Downtown Dubai

Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Sophia

Travelled with partner

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very walkable property to the Dubai Mall. Ubers and Taxis were also easily accessible. Clean facilities and very friendly staff members.

Stayed 4 nights in Nov 2024

10/10 Excellent

Sonal

Travelled with family

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip for limited time,location is excellent but the real gem is the staff , very nice and helpful from start,they also helped in not only keeping our luggage last day but helping to put some medicines in fridge. Room is spacious ,clean and views were good ,and quiet .

Stayed 2 nights in Nov 2024

8/10 Good

Sam

30 Nov 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

27 Nov 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Ahmed Olaide

Travelled with family and small children

26 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pictures don’t do justice to Sofitel Downtown Dubai. I enjoyed every minute of my stay here. From the minute we walked in, we were treated like royalty. The appliances are top notch, the facilities are clean and the staff are incredibly courteous. Despite being in downtown it’s kids friendly. Worth every penny spent.

Stayed 6 nights in Nov 2024

10/10 Excellent

Aakash

Business traveller

26 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel well design suites and great service

Stayed 6 nights in Nov 2024

10/10 Excellent

Guillermo

Travelled with group

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great!

Stayed 5 nights in Nov 2024

10/10 Excellent

Duane

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love everything and breakfast was on point. Very clean hotel all around.

Stayed 3 nights in Nov 2024

8/10 Good

Ivan

Travelled with partner

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff super friendly, modern looking hotel with pretty nice view. The breakfast not much option. Nice swimming pool but the from this hotel is location. Near Burj Khalifa and Dubai Mall.

Stayed 4 nights in Nov 2024

8/10 Good

Roger, Saint Johns

Business traveller

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was particularly unhappy with the L’Apero restaurant where I took my daily breakfast and the executive VIP lounge. The Food buffet was constantly full of flies and the staff did not know what to do. You simply loose your appetite. Also, the timing window for the pre-dinner canapés was too small to be of any use.

Stayed 3 nights in Nov 2024

10/10 Excellent

Reinaldo

Business traveller, Travelled with partner

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and staff.

Stayed 5 nights in Nov 2024

10/10 Excellent

Jayba

16 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Nov 2024

10/10 Excellent

Telvin

Travelled with partner

11 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything, the location, the staff, food , house keeping and guest relations went above and beyond, brought happy birthday cake for my fiance, and did some decorations, they were amazing

Stayed 4 nights in Nov 2024

10/10 Excellent

Seraj

Business traveller

8 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently stayed at this hotel and had a wonderful experience! The rooms were exceptionally clean, which made my stay very comfortable. The reception team was professional and welcoming, always ready to assist with any inquiries. Plus, the hotel's location near the main Mall in Dubai was a huge bonus—convenient for shopping and dining. I highly recommend this hotel for anyone visiting the area!

Stayed 2 nights in Nov 2024

10/10 Excellent

Doralia

Travelled with family

7 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The perfect Hotel in Dubai near all your shopping needs.

Stayed 6 nights in Oct 2024

10/10 Excellent

khadija

7 Nov 2024

Stayed 4 nights in Oct 2024

8/10 Good

Moustapha

Travelled with family

5 Nov 2024

Liked: Cleanliness, staff & service

The hotel location is ideal, although, it’s still a good 25min walk through the tunnel to reach Dubai Mall. There isn’t anything glaringly wrong with the hotel however for 5 stars you do expect a tad more. Staff, clearly trying their best to be hospitable, clearly look over worked and tired and the enthusiasm just isn’t there.

Stayed 5 nights in Oct 2024

10/10 Excellent

Talat

Travelled with family

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, excellent services and amazing breakfast

Stayed 4 nights in Oct 2024

8/10 Good

Debra

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Fizza

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel! Amazing location!

Amazing stay. Room was clean with Ana amazing view of the Burj khalifa, breakfast buffet was great, and the hospitality and service is unbeatable. We loved our stay so much that we will stay again if we come back.

Stayed 5 nights in Oct 2024