Sheraton Grand Hotel, Dubai

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Bar

Room service

Spa

Breakfast available

24/7 front desk

Explore the area

3 Sheikh Zayed Road, Dubai

Dubai World Trade Centre
18 min walk
Dubai International Convention and Exhibition Centre
3 min drive
Museum of the Future
4 min drive
Dubai (DXB-Dubai Intl.)
13 min drive

Room options

Minibar, in-room safe, desk, soundproofing

Club Room, 1 King Bed, Non Smoking

40 sq m
Sleeps 2
1 King Bed

Club Room, 1 Single Bed, Non Smoking

40 sq m
Sleeps 2
1 Twin Bed

Deluxe Room, 2 Single Beds, Non Smoking

40 sq m
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

40 sq m
City view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

40 sq m
Sleeps 3
1 King Bed

Apartment, 2 Bedrooms

120 sq m
City view
Sleeps 5
1 King Bed

Apartment, 3 Bedrooms

170 sq m
City view
Sleeps 7
3 Double Beds

Apartment, 1 Bedroom, Non Smoking

78 sq m
Sleeps 3
1 King Bed

Apartment, 2 Bedrooms

120 sq m
City view
Sleeps 5
1 King Bed

Executive Suite, 1 Bedroom

130 sq m
City view
Sleeps 3
1 King Bed

Presidential Suite, 2 Bedrooms

212 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Suite, 1 Bedroom

83 sq m
Sleeps 3
1 Double Bed

Grand Suite, 1 Bedroom

83 sq m
City view
Sleeps 3
1 Double Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Luxury Dubai hotel in Trade Center with a full-service spa

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.

Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Sheraton Grand Hotel, Dubai. During your stay, you'll be within walking distance of Dubai World Trade Centre. Enjoy features like free WiFi in public areas, free valet parking, and a free beach shuttle.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine while dining at Feast
Buffet breakfast served daily for a fee
Wired Internet for a fee
Take a swim in the outdoor pool
Treat yourself to facials, Swedish massages, or body treatments at Soul Wellness & Spa
Services include free grocery shopping service, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the helpful staff and the overall condition of the property
Just a 2-minute drive from Dubai World Trade Centre and a few minutes from Dubai Mall
Free beach shuttle service

Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4026 square feet (374 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Sheraton Grand Hotel, Dubai. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

&More by Sheraton - This café serves breakfast, lunch, and dinner. Open daily.

Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.

Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.

Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (AED 75 per day)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
Free beach shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 135 per person
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Feast
&More by Sheraton
Dawn & Dusk
Sheraton Club Lounge
Miss Lily's

Things to do

Fitness classes
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Sauna
Steam room

Family friendly

Children's pool
Free cots/infant beds
Laundry facilities
Mini-fridge
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Reception hall
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference space (4026 square feet)
Meeting rooms - 8

Outdoors

Garden
Pool sunloungers

Spa

10 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Lift
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height plug sockets in bathroom
Low-height view port in door
Roll-in shower
Transfer shower
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Heating (climate-controlled)
Pillow menu

Bathroom

Dressing gowns
Bidet
Free toiletries
Hairdryer
Private bathroom
Separate bath and shower
Towels

Entertainment

42-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Mini fridge
Minibar

Connecting rooms available
Desk
Electrical adapters/chargers
Energy-saving switches
Free newspapers
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Recycling
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sheraton Grand Hotel, Dubai

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 135 per person
Fee for in-room wired internet: AED 75 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Sheraton Grand Hotel Dubai

Sheraton Grand Hotel

Sheraton Grand Dubai

Sheraton Grand

Sheraton Hotel, Dubai Dubai

Sheraton Grand Hotel, Dubai Hotel

Sheraton Grand Hotel, Dubai Dubai

Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Saeed

13 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

GZEYA

11 Aug 2024

Liked: Cleanliness, staff & service

We had a great time. Everyone was welcoming and nice. Thank you for having us.

Stayed 9 nights in Aug 2024

10/10 Excellent

Gurps

30 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Faisal

Travelled with partner

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Th hospitality , The location and the service is great

Stayed 2 nights in Jul 2024

2/10 Terrible

Omar

Travelled with family and small children

19 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I was thoroughly disappointed with my recent stay at this hotel, despite having been a loyal customer for five years. Unfortunately, the rooms failed to meet basic cleanliness standards, with loose sockets and dirty towels provided by housekeeping. To make matters worse, our toilet seat was broken. This was undoubtedly the worst experience for my family and me, and we will not be returning to this hotel in the future.

Stayed 9 nights in Jul 2024

8/10 Good

Sreedhar

16 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Tate

Travelled with family

14 Jul 2024

Liked: Cleanliness, amenities

Great place, friendly staff and easy access to most places .

Stayed 1 night in Jul 2024

10/10 Excellent

Scott

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2024

10/10 Excellent

Vincentia

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2024

10/10 Excellent

Zakir

28 Jun 2024

Stayed 4 nights in May 2024

6/10 Okay

Taha

21 Jun 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Travelled with family and small children

17 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel Clean rooms but not much around the hotel

Stayed 3 nights in Mar 2024

10/10 Excellent

Suchit

Travelled with family

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, connected major tourist sports with monorail.

Stayed 5 nights in Mar 2024

10/10 Excellent

Zakir

Business traveller

7 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for a pleasant stay

Very good customer service by the whole team. We were warmly welcomed at checking by Sheryl and checking time was swift.

Stayed 3 nights in Jun 2024

10/10 Excellent

Sami

Business traveller

5 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I came for an exhibition, the service was amazing. I went for swimming this morning. The excellent service by Faisal in the swimming pool area made my swimming experience very pleasant l. Amazing customer service experience in the pool area, the water was absolutely the right temperature and very refreshing( could not feel the chlorine )

Stayed 2 nights in Jun 2024

10/10 Excellent

Aishah

Travelled with family

1 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked everything about the property I came here last October 2023 & this May i would definalty come again. All attractions are nearby & its very Central The Meto is also walking distance

Stayed 7 nights in May 2024

10/10 Excellent

Myasara

28 May 2024

Stayed 5 nights in Feb 2024

10/10 Excellent

mahasti

Travelled with group

25 May 2024

Very friendly staff and clean

Stayed 7 nights in May 2024

10/10 Excellent

Paul

Business traveller

15 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in luxury on your Dubai trip

Absolutely superb hotel with super friendly staff, great facilities (including the fantastic pool!) Massively recommend!

Stayed 2 nights in May 2024

4/10 Poor

Sergey, Baie Lazare

11 May 2024

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in May 2024

10/10 Excellent

Kelechi

Travelled with family, Travelled with partner, Travelled with group

2 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were exceptional

Stayed 8 nights in Apr 2024

10/10 Excellent

Michael

28 Apr 2024

Stayed 3 nights in Apr 2024

6/10 Okay

HOSAM

Travelled with family

27 Apr 2024

Disliked: Property conditions & facilities

Perfect location , nothing special , no welcoming, nothing !!!!old hotel , busy !!

Stayed 3 nights in Apr 2024

10/10 Excellent

John, Parker

Business traveller

14 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful, the rooms are well designed for comfort and convenience. There is a nice exercise facility and a beautiful pool on the top level. I was very impressed by the positive attitude of the staff that cleaned my room (Sange and Narendra), the wait staff in the hotel dining room (Gagan, Sweety, Abbasi, Dipesh and Hunny), and Don the pool manager.

Stayed 2 nights in Apr 2024

10/10 Excellent

Whatkekeyi

Travelled with partner

8 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe hotel to stay at very luxury. Very quiet. Transportation it’s right on their door train or tax. They have restaurant inside and bar, jacuzzi and so on very awesome place to stay at if you’re in Dubai I recommend it.

Stayed 3 nights in Feb 2024