Shangri-La Residences and Apartments

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VIP Access

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Dates

January 2025

February 2025

Deep-tissue massages, body wraps, body scrubs, facials

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

Pool

Bar

Room service

Spa

Breakfast available

Explore the area

Sheikh Zayed Road, PO Box 75880, Dubai

City Walk
13 min walk
Shang Palace
1 min walk
Financial Centre Station
8 min walk
Dubai (DXB-Dubai Intl.)
19 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Free minibar items, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms

222 sq m
Partial sea view
Sleeps 9
1 King Bed, 1 Queen Bed and 2 Twin Beds

Apartment, 2 Bedrooms

168 sq m
City view
Sleeps 7
1 King Bed and 2 Twin Beds

Studio

50 sq m
City view
Sleeps 4
2 Twin Beds OR 1 King Bed

Executive Studio

68 sq m
City view
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 room

includes taxes & fees

6 Jan - 7 Jan

About this property

Luxury Dubai hotel in Trade Center with a full-service spa

A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 3 bars/lounges, and a fitness center are onsite.

Shangri-La Residences and Apartments offers 428 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Shangri-La. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open daily.

During your stay at Shangri-La Residences and Apartments, you'll be within walking distance of City Walk. Enjoy features like free WiFi in public areas and free valet parking, plus 3 bars.

Free WiFi
Free valet parking and self parking
Enjoy a bite to eat at Dunes Cafe, a café that serves international cuisine
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools or soak in the spa tub
Indulge with deep-tissue massages, body wraps, or body scrubs at The Spa at Shangri-La
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes an outdoor tennis court, a gym, and a sauna
Just a 3-minute drive from City Walk and 5 minutes from Dubai Mall
Airport shuttle service available for a fee

Shangri-La Residences and Apartments offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. An outdoor pool, a children's pool, and a spa tub are also featured at the luxury Shangri-La Residences and Apartments. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Dunes Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Hoi An - This restaurant specializes in Vietnamese cuisine and serves dinner only. Open daily.

Shang Palace - This restaurant specializes in Chinese cuisine and serves dinner only. Open select days.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: AED 120 for adults and AED 120 for children
1 restaurant
3 bars/lounges
24-hour room service

Restaurants on site

Dunes Cafe
Hoi An
Shang Palace

Things to do

Children's pool
Fitness centre
Full-service spa
Indoor pool
Outdoor pool
Outdoor tennis court
Racquetball/squash
Sauna
A hot tub
Tennis

Family friendly

Children's pool
Free cots/infant beds
Indoor pool
Kitchenette
Laundry facilities
Microwave
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Business services

Business centre
Computer station
Conference centre

Outdoors

Pool sunloungers
Terrace

Spa

Body scrubs
Body wraps
Facials
Massage - deep-tissue
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
Wheelchairs available on site

At least 80% of food locally sourced
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
No plastic water bottles
Reusable cups only
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Bidet
Deep-soaking bath
Free toiletries
Hairdryer (on request)
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

Premium channels
Satellite channels
TV

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Free bottled water
Free minibar (some items)
Kitchenette
Microwave

Desk
Energy-saving switches
Free local calls
Iron/ironing board (on request)
LED light bulbs
Phone
Restaurant dining guide
Safe
Slippers
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Shangri-La Residences and Apartments

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 120 for adults and AED 120 for children
Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1)
Rollaway bed fee: AED 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shangri-La Residences and Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pets and service animals are not allowed on site.

Property is also known as

Shangri-La Residences Apartments Dubai

Shangri-La Residences Apartments

Shangri-La Residences Dubai

Shangri Residences Apartments

Shangri-La Residences and Apartments Hotel

Shangri-La Residences and Apartments Dubai

Shangri-La Residences and Apartments Hotel Dubai

Shangri-La Residences and Apartments Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

ALI

18 Aug 2024

Stayed 14 nights in Aug 2024

10/10 Excellent

Nigel

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!

Stayed 3 nights in Jul 2024

10/10 Excellent

Mariam

Travelled with partner

18 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!

Stayed 5 nights in Jun 2024

10/10 Excellent

Lue, Sacramento

5 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good place to in Dubai, I’ll come back on my next trip

Stayed 2 nights in Jun 2024

10/10 Excellent

warren

Travelled with family

6 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2024

10/10 Excellent

Odelia

Travelled with family and small children

10 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Apr 2023

10/10 Excellent

Eran

Travelled with family

26 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2022

4/10 Poor

Kailey

Travelled with group

17 Oct 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.

Stayed 6 nights in Oct 2022

10/10 Excellent

Meyani

Travelled with family

28 Sept 2022

Liked: Staff & service, amenities, property conditions & facilities

From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.

Stayed 5 nights in Sep 2022

6/10 Okay

Amer, Bradenton

Travelled with partner

26 Sept 2022

Liked: Staff & service, amenities, property conditions & facilities

The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.

Stayed 3 nights in Sep 2022

6/10 Okay

Maria-Nazare

11 Aug 2022

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.

Stayed 6 nights in Aug 2022

8/10 Good

maria

27 Jun 2022

Stayed 1 night in Jun 2022

8/10 Good

maria

27 Jun 2022

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Jun 2022

8/10 Good

Sahil

Travelled with family

23 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay.

Stayed 2 nights in Jun 2022

10/10 Excellent

Ahmad

5 Feb 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff, amazing location amazing room

Stayed 2 nights in Jan 2022

10/10 Excellent

raja

Travelled with group

16 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Accommodation. Highly Recommended

My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.

Stayed 6 nights in Dec 2021

10/10 Excellent

Shalini

Travelled with family

18 Nov 2021

Liked: Cleanliness, staff & service, room comfort

It was good but quality of the apartment need major renovation

Stayed 1 night in Nov 2021

6/10 Okay

Abdulaziz

Travelled with family

24 Oct 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

3 Dec 2020

Stayed 8 nights in Nov 2020

8/10 Good

Gregory

Business traveller

1 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Jan 2020

10/10 Excellent

Nadeem

Business traveller

21 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group

31 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Have just stayed here for a week with my 2 boys aged 12 and 9 and also brought a second family too who have 3 boys aged 11, 9 and 6. The service is exceptional. This is my second time at this hotel and I cannot fault it. The breakfast is fantastic and caters for everyone. Mohammed Farid the assistant manager was welcoming and ensured our rooms were perfect for what we needed. The newly refurbished suites are beautiful and rooms are spacious. The view of the Burj from the room and the pool is insta worthy. Really would highly recommend the hotel . Its clean, spacious and the location is spot on with shuttles that run regularly. There are fab restaurants in the hotel but if you want a quick bite to eat there are 24/7 eateries right outside the hotel. Will be back for my third visit next year and be bringing more families to have the experience we have had!

Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller

10 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, great location, and amazing food. Rooms are big and comfortable.

Stayed 4 nights in Jul 2019

8/10 Good

Pranav

8 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location and service. Rooms are a bit outdated but comfortable trip.

Stayed 1 night in Jul 2019

10/10 Excellent

Sarah

25 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff and service at the Shangri-La are some of the best we have experienced. They are always friendly and helpful. I recommend this hotel to anyone!!!

Stayed 7 nights in Apr 2019