Shangri-La Dubai

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VIP Access

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Dates

January 2025

February 2025

Hypo-allergenic bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool

Bar

Breakfast available

Room service

Spa

Parking available

Explore the area

Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

City Walk
‪13 min walk‬
Coca-Cola Arena
‪2 min drive‬
Museum of the Future
‪6 min drive‬
Dubai (DXB-Dubai Intl.)
‪19 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

83 sq m
Sea view
Sleeps 4
1 King Bed

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

45 sq m
City view
Sleeps 4
1 King Bed

Horizon Deluxe, Room, 2 Single Beds

45 sq m
City view
Sleeps 2
2 Twin Beds

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

55 sq m
Partial sea view
Sleeps 4
1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

66 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Sea View

45 sq m
Sea view
Sleeps 4
1 King Bed

Deluxe Room, 2 Single Beds, Sea View

45 sq m
Sea view
Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

45 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

45 sq m
City view
Sleeps 2
2 Twin Beds

Picture-Perfect Room

45 sq m
City view
Sleeps 4
1 King Bed

Similar properties

On private beach

Pool

Spa

Kids pool

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

Luxury Dubai hotel in Trade Center with a full-service spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.

Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of Shangri-La Dubai's great location. During your stay, you'll be within walking distance of City Walk. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa.

Free WiFi and wired Internet
Free valet parking and self parking
Enjoy a bite to eat at Dunes Cafe, a buffet restaurant that serves international cuisine
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Treat yourself to massages, facials, or body treatments at CHI, The Spa
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Guests have great things to say about the helpful staff and the location
Just a 4-minute drive from Dubai Aquarium & Underwater Zoo and 5 minutes from Dubai Mall
Airport shuttle service available for a fee

Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hoi An - Onsite theme restaurant. Open daily.

Shang Palace - Onsite theme restaurant. Open daily.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
1 restaurant
1 poolside bar and 1 bar
24-hour room service

Restaurants on site

Dunes Cafe
Hoi An
Shang Palace

Things to do

Fitness classes
Children's pool
Fitness centre
Full-service spa
Indoor pool
Outdoor pool
Outdoor tennis court
Pilates classes
Racquetball/squash
Sauna
Steam room
Tennis
Yoga classes

Family friendly

Babysitting (surcharge)
Children's pool
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Turndown service

Business services

Business centre
Meeting rooms

Outdoors

Pool sunloungers
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 109
Magnifying mirror
Step-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

At least 80% of food locally sourced
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
No plastic water bottles
Reusable cups only
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu

Bathroom

Dressing gowns
Bidet
Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Separate bath and shower
Towels

Entertainment

LED TV
Premium channels
Satellite channels

Food and drink

Free bottled water
Minibar

Connecting rooms available
Desk
Desk chair
Energy-saving switches
Free local calls
Free newspapers
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Restaurant dining guide
Safe
Slippers
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shangri-La Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la

Dubai Shangri-la

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Hotel Dubai Shangri-la

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Shangri-la Hotel Dubai

Shangri La Hotel Dubai

Shangri La Dubai

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Shangri La Hotel Dubai

Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Gustavo, Miami

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

Travelled with partner

22 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice staff, very helpful for people not from Dubai. Highly recommend

Stayed 3 nights in Oct 2024

10/10 Excellent

Imad

Business traveller

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very friendly and respectful.

Stayed 3 nights in Oct 2024

10/10 Excellent

Aseem

Business traveller

20 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 7 nights in Oct 2024

10/10 Excellent

KAYLEE

19 Oct 2024

Stayed 8 nights in Sep 2024

10/10 Excellent

Mahtab

Travelled with group

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

8/10 Good

Naimatou Kaosara

Travelled with family

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ceiling at the pool was leaking.

Stayed 4 nights in Oct 2024

10/10 Excellent

joseph

17 Oct 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Travelled with partner

14 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was excellent, you get great views of Dubai, breakfast is worth adding to your accommodation. Room was good size bed was very comfortable with good pillows. The staff was excellent very helpful and caring. Shuttle to the mall very good also.

Stayed 2 nights in Oct 2024

10/10 Excellent

Sayed, Bardia

Travelled with family, Travelled with family and small children

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service. Akshit helped us at front desk to provide great room upgrade offer considering the four us would need a bigger space and also provided complimentary breakfast on arrival and early check-in. This helped us a lot as we were quite tired after the long flight. Great surprise birthday celebration for our son by staff Omo Chef Saturo, Melissa, Pradeep and Liezel. They all sang birthday song and got balloons, cakes, candles and handwritten card with our picture as a gift. It was a lovely surprise, on top of what they already did by providing a cake in the room for his birthday. We really appreciated it. Also great help from Mohammed at front door at always greeting us with smile and calling us by our name. We always had great conversations during our encounters. All staff are so great and friendly. Great shuttle bus service to the Dubai Mall which operates throughout the day. Hotel is located right in the heart of downtown, stones throw away from Burj Khalifa, Dubai Mall etc. their free shuttle also drops off to nearby beaches.

Stayed 5 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this hotel was amazing. We really felt like we were in a luxury hotel. Loved it.

Stayed 4 nights in Oct 2024

10/10 Excellent

Anmol

Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All of the staff, especially Francis & Khodarahm were so kind and helpful. Rooms were cleaned and replenished so well. Front desk concierge Yignesh and Mustafa were so helpful during our stay.

Stayed 5 nights in Oct 2024

10/10 Excellent

Shanna

Travelled with family

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nadir at the front desk was very kind and professional. All the staff were very accommodating and went beyond our expectations. We will definitely be back.

Stayed 2 nights in Oct 2024

10/10 Excellent

Katrina Kaur

Travelled with family

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the staff at this hotel from the door people, reception, security and breakfast staff. They were all lovely, helpful amd accommodating, especially since i came for an eye surgery. The only ossues we had were the noise that we could hear from our room on the 40th floor, it came from a nearby club but the staff moved us to another nice room without hassle. It was an very comfortable stay.

Stayed 10 nights in Sep 2024

10/10 Excellent

Alain, New York

Business traveller

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel with a good service. I’ve been kindly upgraded.

Stayed 7 nights in Sep 2024

10/10 Excellent

Cary, Huntsville

Travelled with partner

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Shangra La Dubai is a welcome oasis in the hustle-bustle of the city. Welcoming and accommodating staff, all of our requests were quickly addressed.

Stayed 4 nights in Sep 2024

10/10 Excellent

ZIA

7 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, loved it

Stayed 7 nights in Sep 2024

10/10 Excellent

yazeed

6 Oct 2024

Stayed 4 nights in Sep 2024

10/10 Excellent

david, revere

6 Oct 2024

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel for our stopover!

Stayed 2 nights in Sep 2024

10/10 Excellent

ALEKSANDR

Business traveller

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It’s a great hotel with excellent service. Zaynab was very helpful, professional with a great smile.

Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Business traveller, Travelled with partner

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellently appointed business hotel on the edge of the DIFC. Super staff and service for the most part (though some of the Kandy pool staff were a little surly, possibly due to struggling with speaking English). Otherwise great value for money

Stayed 4 nights in Sep 2024