Shangri-La Dubai

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Hypo-allergenic bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool

Bar

Room service

Spa

Breakfast available

24/7 front desk

Explore the area

Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

City Walk
13 min walk
Coca-Cola Arena
2 min drive
Museum of the Future
6 min drive
Dubai (DXB-Dubai Intl.)
19 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

83 sq m
Sea view
Sleeps 4
1 King Bed

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

45 sq m
City view
Sleeps 4
1 King Bed

Horizon Deluxe, Room, 2 Single Beds

45 sq m
City view
Sleeps 2
2 Twin Beds

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

55 sq m
Partial sea view
Sleeps 4
1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

66 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Sea View

45 sq m
Sea view
Sleeps 4
1 King Bed

Deluxe Room, 2 Single Beds, Sea View

45 sq m
Sea view
Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

45 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

45 sq m
City view
Sleeps 2
2 Twin Beds

Picture-Perfect Room

45 sq m
City view
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Luxury Dubai hotel in Trade Center with a full-service spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.

Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of Shangri-La Dubai's great location. During your stay, you'll be within walking distance of City Walk. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa.

Free WiFi and wired Internet
Free valet parking and self parking
Enjoy a bite to eat at Dunes Cafe, a buffet restaurant that serves international cuisine
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Treat yourself to Thai massages, body scrubs, or body wraps at CHI, The Spa
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Guests have great things to say about the location and the overall condition of the property
13 minutes by foot from City Walk and a 4-minute drive from Dubai Aquarium & Underwater Zoo
Airport shuttle service available for a fee

Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hoi An - Onsite theme restaurant. Open daily.

Shang Palace - Onsite theme restaurant. Open daily.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
1 restaurant
1 poolside bar and 1 bar
24-hour room service

Restaurants on site

Dunes Cafe
Hoi An
Shang Palace

Things to do

Fitness classes
Children's pool
Fitness centre
Full-service spa
Indoor pool
Outdoor pool
Outdoor tennis court
Pilates classes
Racquetball/squash
Sauna
Steam room
Tennis
Yoga classes

Family friendly

Babysitting (surcharge)
Children's pool
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Turndown service

Business services

Business centre
Meeting rooms

Outdoors

Pool sunloungers
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 109
Magnifying mirror
Step-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

At least 80% of food locally sourced
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
No plastic water bottles
Reusable cups only
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu

Bathroom

Dressing gowns
Bidet
Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Separate bath and shower
Towels

Entertainment

LED TV
Premium channels
Satellite channels

Food and drink

Free bottled water
Minibar

Connecting rooms available
Desk
Desk chair
Energy-saving switches
Free local calls
Free newspapers
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Restaurant dining guide
Safe
Slippers
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shangri-La Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la

Dubai Shangri-la

Dubai Shangri-la Hotel

Hotel Dubai Shangri-la

Hotel Shangri-la Dubai

Shangri-la Dubai

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Shangri-la Hotel Dubai

Shangri La Hotel Dubai

Shangri La Dubai

Shangri Hotel Dubai

Shangri Dubai

Shangri-La Dubai Hotel

Shangri-La Dubai Dubai

Shangri La Hotel Dubai

Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Shehnaz

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent- highly recommended

Excellent customer service. Friendly staff.

Stayed 3 nights in Aug 2024

10/10 Excellent

Wayne

Travelled with partner

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel, central location, good value for money. Excellent staff.

Stayed 1 night in Aug 2024

10/10 Excellent

Ross

23 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Hinako

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

We stayed at a Picture-perfect room and it was literally picture perfect. Such a gorgeous room. I was celebrating my birthday there and they prepared two sets of chocolate cakes in the room without me requesting as such, which was really nice! The breakfast was divine as well, with diverse menus. I throughly enjoyed my stay, and will definitely be back sometime!

Stayed 1 night in Mar 2024

4/10 Poor

Mohammed

21 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Don’t recommend

Stayed 7 nights in Aug 2024

10/10 Excellent

Ann Pathyil

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A great place to stay with excellent staff.

Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan, Antioch

Travelled with family and small children

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Diana, Keith, Saw, and Kopila provided our family with exceptional service!!! We are so happy that we booked the room with Horizon Club amenities! The specific staff mentioned above and also the rest of the staff always greeted us warmly, they got our food and drink orders promptly, and made our stay at Shangri La Dubai an unforgettable experience!!! We will never forget the hospitality and wonderful service the staff provided making us feel really special! We wish all of them the best in the industry! Overall, Shangri-La Dubai was great from the doorman named Francis, the dining experience at the Vietnamese restaurant, housekeeping services, to the pristine 42nd floor swimming pool. We will definitely stay again on our next visit hopefully, soon. Thank you from the bottom of our hearts especially from our son who looked forward to seeing the staff everyday at the Horizon Lounge.

Stayed 9 nights in Aug 2024

8/10 Good

ZILLEHUMA

Travelled with family and small children

17 Aug 2024

Liked: Cleanliness, staff & service, amenities

Great hotel and good room, a little dated interior but overall comfortable and a good view of downtown Dubai.

Stayed 5 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Warm, friendly and professional staff with great relaxing rooms. Their Club Horizon was lovely to use with afternoon tea on arrival and the ability to get my clothes pressed straight away. Location is great as the view of the Burj Khalifa was gorgeous and easy access to the airport and Dubai Mall.

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Business traveller

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

10/10 Excellent

Emiliana, Miami Beach

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room view was amazing we stayed at 39th floor, breakfast was really good. The access to the city view was excellent

Stayed 1 night in Aug 2024

10/10 Excellent

Aji

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I felt like a princess the entire time. The staff is all smiles and super friendly. You are greeted at the elevators, the lobby, at breakfast with huge smiles and warm welcomes all the time. When you come down for breakfast, they walk you to your table and get you started and make you feel great. There is a huge selection of things to choose from Like pho, An omelette station and food from all across the world. The room was very nice, clean, spacious. It was my husbands birthday and they made him feel really special and even brought a cake to our room. I would recommend this hotel over and over again!

Stayed 4 nights in Aug 2024

10/10 Excellent

vadim, North York

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect service

Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Travelled with partner

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel in a central area. I would highly recommend the Horizon Club room which is good value for money. Excellent staff - nothing is too much trouble.

Stayed 3 nights in Aug 2024

10/10 Excellent

Rajendra Bhupendra

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A amazing hotel, with wonderful facilities. Staff where so welcoming throughout our stay. These memories will stay with for lifetime.

Stayed 6 nights in Aug 2024

8/10 Good

gursharn

13 Aug 2024

Liked: Cleanliness, staff & service

Stayed 3 nights in Aug 2024

10/10 Excellent

Mutasim

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, even better staff

Service was impeccable. Very pleased with all the staff. Receptionists Zineb and Saudi were very accommodating. Offered free upgrade to Horizon room. Cleaning staff all very polite and doormen and valet parking also very prompt and helpful. Everyone greets with a smile. Rooms are spacious and Burj view room was amazing. Pool had a great Burj view and the spa was great to use

Stayed 4 nights in Aug 2024

10/10 Excellent

Pouya

Business traveller

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Nevzet

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything is Perfect!!

Stayed 2 nights in Aug 2024

10/10 Excellent

Sarita

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Jul 2024

10/10 Excellent

Kamran

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Our stay at the Shang ri La hotel was excellent. In particular a member of staff Kunga was very kind. The staff at the door were very friendly. Our room was very spacious and had a lovely view. We were given an extra bed for our daughter.

Stayed 6 nights in Aug 2024