Shangri-La Dubai

See all properties

VIP Access

Choose dates to view prices

Where to?

Dates

February 2025

March 2025

Hypo-allergenic bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

City Walk
‪13 min walk‬
Coca-Cola Arena
‪2 min drive‬
Museum of the Future
‪6 min drive‬
Dubai (DXB-Dubai Intl.)
‪19 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

83 sq m
Sea view
Sleeps 4
1 King Bed

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

45 sq m
City view
Sleeps 4
1 King Bed

Horizon Deluxe, Room, 2 Single Beds

45 sq m
City view
Sleeps 2
2 Twin Beds

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

55 sq m
Partial sea view
Sleeps 4
1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

66 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Sea View

45 sq m
Sea view
Sleeps 4
1 King Bed

Deluxe Room, 2 Single Beds, Sea View

45 sq m
Sea view
Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

45 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

45 sq m
City view
Sleeps 2
2 Twin Beds

Picture-Perfect Room

45 sq m
City view
Sleeps 4
1 King Bed

Similar properties

On private beach
Pool
Spa
Kids pool

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Luxury Dubai hotel in Trade Center with a full-service spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.

Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of Shangri-La Dubai's great location. During your stay, you'll be within walking distance of City Walk. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa.

Free WiFi and wired Internet
Free valet parking and self parking
Enjoy a bite to eat at Dunes Cafe, a buffet restaurant that serves international cuisine
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Treat yourself to deep-tissue massages, body scrubs, or body wraps at CHI, The Spa
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Guests have great things to say about the location and the helpful staff
Just a 4-minute drive from Dubai Aquarium & Underwater Zoo and 5 minutes from Dubai Mall
Airport shuttle service available for a fee

Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hoi An - Onsite theme restaurant. Open daily.

Shang Palace - Onsite theme restaurant. Open daily.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
1 restaurant
1 poolside bar and 1 bar
24-hour room service

Restaurants on site

Dunes Cafe
Hoi An
Shang Palace

Things to do

Fitness classes
Children's pool
Fitness centre
Full-service spa
Indoor pool
Outdoor pool
Outdoor tennis court
Pilates classes
Racquetball/squash
Sauna
Steam room
Tennis
Yoga classes

Family friendly

Babysitting (surcharge)
Children's pool
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Turndown service

Business services

Business centre
Meeting rooms

Outdoors

Pool sunloungers
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 109
Magnifying mirror
Step-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

At least 80% of food locally sourced
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
No plastic water bottles
Reusable cups only
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu

Bathroom

Bathrobes
Bidet
Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Separate bath and shower
Towels

Entertainment

LED TV
Premium channels
Satellite channels

Food and drink

Free bottled water
Minibar

Connecting rooms available
Desk
Desk chair
Energy-saving switches
Free local calls
Free newspapers
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Restaurant dining guide
Safe
Slippers
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shangri-La Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la

Dubai Shangri-la

Dubai Shangri-la Hotel

Hotel Dubai Shangri-la

Hotel Shangri-la Dubai

Shangri-la Dubai

Shangri-la Dubai Hotel

Shangri-la Hotel Dubai

Shangri La Hotel Dubai

Shangri La Dubai

Shangri Hotel Dubai

Shangri Dubai

Shangri-La Dubai Hotel

Shangri-La Dubai Dubai

Shangri La Hotel Dubai

Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Amanpreet kaur

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2024

10/10 Excellent

Zakariyya

Business traveller, Travelled with group

22 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best location, amazing service there’s even a mini mart 2 minutes walking distance. Ideal for a city break.

Stayed 3 nights in Nov 2024

10/10 Excellent

Rishi, Edmonton

21 Nov 2024

Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

21 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Konstantin

Business traveller

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2024

10/10 Excellent

Colin

19 Nov 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

RAVISHANKAR

Travelled with family, Travelled with partner

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 8 nights in Nov 2024

10/10 Excellent

MAGDI, NEW MILFORD

Travelled with family

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very friendly, great location. Thank you Pritam from housekeeping for the flowers. We enjoyed our stay .

Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay !

Stayed 1 night in Nov 2024

10/10 Excellent

Adi

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in dubai A hotel that gave us everything we needed, close to everything, if I come back to Dubai I will not hesitate to return to this hotel again

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

17 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Enid

Travelled with partner

15 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Experience was all good.

Stayed 3 nights in Nov 2024

4/10 Poor

Hussan

Travelled with partner

14 Nov 2024

Liked: Amenities

We stayed at the top floor and they didn’t tell us there was a night club on the top floor. All we heard was base and vibration until the early hours in the morning. So next time please get them to move you down a few levels.

Stayed 5 nights in Nov 2024

8/10 Good

Ivan

Travelled with family

13 Nov 2024

Liked: Cleanliness, staff & service, amenities

Burj view, breakfast buffet- this two options were amazing. Hallways smells old or smoking. For 5 star hotel would expect to be no smell, or fresh smell. Or again hallways need carpet to be removed.

Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

11 Nov 2024

Stayed 6 nights in Oct 2024

10/10 Excellent

Naila

Travelled with family

10 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing service and food. One of our best stay

Stayed 4 nights in Nov 2024

10/10 Excellent

Su Ying

Travelled with family, Travelled with group

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service, very helpful in helping us to book various activities. Buffet was amazing. Overall beautiful

Stayed 4 nights in Nov 2024

10/10 Excellent

Vanetta

Travelled with group

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, beautiful, friendly and very helpful staff. The views from the 42nd floor at night were breathtaking. Would definitely stay there again.

Stayed 4 nights in Nov 2024

10/10 Excellent

aleksandra

Travelled with partner

8 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service at the Shangri’la is amazing. The staff gave us great service, from check in to check out, it was all great. The housekeeping staff really do go the extra mile, we found that the room was very clean, stocked, and if anything was needed even in the late hours- everybody is willing to help. A special thank you also to the wonderful doormen, who were always so kind and willing to help with luggage and taxi services. The room itself was great, we had a sea view room located on the 38th floor. The views were fabulous and it was very spacious. The room had plenty of storage and the housekeeping kept everything stocked throughout, even went the extra mile and popped in one evening to offer us some complimentary roses. The pillow menu is a great touch. Everybody is willing to help with anything regarding the room even in the late hours. The pool itself was great with a wonderful view of the Burj Khalifa. The towels and sun beds are comfortable. The staff was very attentive and very cheerful. Sunday was quite busy with a short wait for a sunbed, but the rest of the stay was quiet and it was quick to get a sunbed even at 12pm. The gym area is clean, stocked with towels, infused water and fruit. Not particularly busy so we didn’t struggle to use any of it. Thank you for making our stay special.

Stayed 6 nights in Nov 2024

10/10 Excellent

megan

Travelled with family

7 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Shangri-La was spectacular! We had the Horizon package and could not have asked for more. Wonderful staff, who could not do any more for you. Food was brilliant and great choices for vegetarians! Walkable to the metro, eateries and cafes locally and taxis readily available outside the hotel. We will be back!

Stayed 6 nights in Oct 2024

10/10 Excellent

JAI

Travelled with family

6 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Luxury at its best. Staff goes above and beyond to make your stay memorable.

Stayed 5 nights in Oct 2024

10/10 Excellent

Oliver

6 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Meena

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great experience to live in Shangri-La. The staff was helpful, well mannered and courteous. The cafe tried their best to accommodate my dietary needs. The facility is clean and the rooms were well equipped.

Stayed 10 nights in Oct 2024