Shangri-La Dubai

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VIP Access

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Where to?

Dates

April 2025

May 2025

Hypo-allergenic bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

Dubai Mall
‪5 min drive‬
Burj Khalifa
‪6 min drive‬
Dubai World Trade Centre
‪7 min drive‬
Dubai (DXB-Dubai Intl.)
‪19 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Sea view
83 sq m
Sleeps 4
1 King Bed

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

City view
45 sq m
Sleeps 4
1 King Bed

Horizon Deluxe, Room, 2 Single Beds

City view
45 sq m
Sleeps 2
2 Twin Beds

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Partial sea view
55 sq m
Sleeps 4
1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

City view
66 sq m
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed, Sea View

Sea view
45 sq m
Sleeps 4
1 King Bed

Deluxe Room, 2 Single Beds, Sea View

Sea view
45 sq m
Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

City view
45 sq m
Sleeps 4
1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

City view
45 sq m
Sleeps 2
2 Twin Beds

Picture-Perfect Room

City view
45 sq m
Sleeps 4
1 King Bed

Similar properties

5 restaurants, lunch, dinner, brunch served; Indian cuisine

Pool
Spa
Kids pool
Parking included

for 1 room

includes taxes & fees

4 May - 5 May

About this property

Luxury hotel with a full-service spa and free valet parking

Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.

Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of Shangri-La Dubai's great location. During your stay, you'll be within walking distance of City Walk. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa.

Free WiFi and wired Internet
Free valet parking and self parking
Enjoy a bite to eat at Dunes Cafe, a buffet restaurant that serves international cuisine
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Treat yourself to body scrubs, aromatherapy, or massages at CHI, The Spa
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Guests have great things to say about the helpful staff and the overall condition of the property
Just a 3-minute drive from City Walk and 5 minutes from Dubai Mall
Airport shuttle service available for a fee

Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hoi An - Onsite theme restaurant. Open daily.

Shang Palace - Onsite theme restaurant. Open daily.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
A bar/lounge
A poolside bar
A restaurant

Restaurants on site

Dunes Cafe
Hoi An
Shang Palace

Things to do

Children's pool
Fitness classes
Full-service spa
Health club
Indoor pool
Outdoor pool
Outdoor tennis court
Pilates classes
Racquetball/squash
Sauna
Steam room
Tennis lessons
Yoga classes

Family friendly

Children's pool
Free cot
In-room babysitting
Indoor pool
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

Business centre
Meeting rooms

Outdoors

Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Lift (109 centimetre wide door)
Magnifying mirror
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu

Bathroom

Bidet
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

LED TV with premium satellite channels

Food and drink

24-hour room service
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Shangri-La Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

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Shangri-la Hotel Dubai

Shangri La Hotel Dubai

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Shangri La Hotel Dubai

Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Philip

18 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing!! Insane view of the Burj Khalifa and the city, the room was beautiful and the staff were great!!

Stayed 1 night in Jan 2025

8/10 Good

Geekiyanage, Glenroy

Travelled with group

18 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Reception should know more around the area. They gave us wrong information twice.

Stayed 4 nights in Jan 2025

10/10 Excellent

Hans

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is super friendly and helpful.

Stayed 2 nights in Jan 2025

10/10 Excellent

Ejaz, Leeds

Travelled with family, Travelled with family and small children

17 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Koodram and the other lobby staff were brilliant with my daughter hayah and family What a place to stay at

Stayed 7 nights in Jan 2025

10/10 Excellent

Shareen, Leeds

Travelled with family and small children

17 Jan 2025

Liked: Cleanliness, amenities

Yasiar was great and all the staff was very helpful and friendly especially the door ones I can’t remember their names

Stayed 8 nights in Jan 2025

10/10 Excellent

Varun, Snoqualmie

16 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property!

Stayed 3 nights in Jan 2025

10/10 Excellent

Zakariyya

16 Jan 2025

Stayed 3 nights in Oct 2024

10/10 Excellent

FIKRA

Travelled with family

15 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Zineb is the most wonderful person I know in the hotel, all the staff is very attentive and nice, clean rooms , excelente location close to everything!

Stayed 1 night in Jan 2025

6/10 Okay

ahlam

14 Jan 2025

Stayed 12 nights in Dec 2024

10/10 Excellent

Shruti, San Diego

Travelled with family

13 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Fantastic service and amazing breakfast buffet!

Stayed 4 nights in Dec 2024

10/10 Excellent

James

11 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

FANTASTIC location

Stayed 2 nights in Jan 2025

8/10 Good

Maggie

Travelled with family

11 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Raveen

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

8/10 Good

ahlam

10 Jan 2025

Liked: Staff & service

Stayed 1 night in Jan 2025

8/10 Good

Simon

Travelled with family

9 Jan 2025

Liked: Cleanliness, staff & service

Staff were super friendly and helpful and the hotel had all the facilities you would expect (pool, gym, sauna, restaurants) but feels like a relatively tired hotel in need of a remodel/revamp compared to others in the Shangri-La group. Location is good in terms of Dubai Mall and some other sights like Future Museum but downtown is very noisy and not great air quality due to heavy road traffic which does not make for a relaxing rest by the pool. Probably good for the business traveller but less so for the tourist.

Stayed 8 nights in Dec 2024

10/10 Excellent

Samina S, SANDY

Travelled with family

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Shangri-La Dubai is a gorgeous property with amazing city views, but what won us over was the courteous staff and all the attention to details that went into making our 3 day stay superb. I had mentioned to Marwan on the Guest Services team that we were celebrating my daughters college graduation & they upgraded us to the Horizon Club with all the perks access to private dining and upgraded our room with a private check in. They had the room decorated for her and delivered a delicious cake & fruit to mark her achievments. The housekeeping staff to extra care of us and over overall we had a 5 star experience. We will definitely book another stay at the Shagri-La when we are in Dubai again.

Stayed 2 nights in Jan 2025

10/10 Excellent

Rajana, Kew Gardens Hills

Travelled with family and small children, Travelled with group

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed staying in this hotel very much. The attentiveness of the staff was impeccable.

Stayed 7 nights in Dec 2024

10/10 Excellent

min

6 Jan 2025

Stayed 4 nights in Jan 2025

10/10 Excellent

Denis

5 Jan 2025

Stayed 6 nights in Dec 2024

10/10 Excellent

Hubert

Travelled with partner

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Adam

4 Jan 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

Vasco

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My recent stay at the Shangri-La Dubai for 6 nights during the NY was nothing short of exceptional. From the moment I stepped into the lobby, I was enveloped in an aura of refined elegance. The service was impeccable – the staff is the highlight as they were not just courteous, but genuinely warm and anticipated my every need. The culinary journey was amazing. Big fan of the Vietnamese restaurant. Breakfast in the main restaurant was a feast for the senses, with an incredible variety of fresh, flavorful dishes. The Executive Lounge, however, stole the show. The evening cocktails were expertly crafted, and the canapés were divine. My room "4007" was spotlessly clean and beautifully appointed. Without a doubt, I would choose the Shangri-La Dubai again in a heartbeat. The seamless blend of impeccable service, luxurious accommodations, amazing staff and world-class facilities created an unforgettable experience.

Stayed 6 nights in Dec 2024