Shangri-La Dubai

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Dubai

Poolside bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room
Hypo-allergenic bedding, minibar, in-room safe, desk
Picture-Perfect Room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • City Walk
    13 min walk
  • Coca-Cola Arena
    2 min drive
  • Museum of the Future
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe, Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Picture-Perfect Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Shangri-La Dubai

Luxury Dubai hotel in Trade Center with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Shangri-La Dubai's great location. During your stay, you'll be within walking distance of City Walk. You'll find features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy a bite to eat at Dunes Cafe, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, massages, or body wraps at CHI, The Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from Dubai Aquarium & Underwater Zoo and 5 minutes from Dubai Mall
  • Airport shuttle service available for a fee
Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Magnifying mirror
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
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Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 958 out of 1119 reviews" "
Rating 8 - Good. 109 out of 1119 reviews" "
Rating 6 - Okay. 32 out of 1119 reviews" "
Rating 4 - Poor. 9 out of 1119 reviews" "
Rating 2 - Terrible. 11 out of 1119 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Burj Khalifa was spectacular. Front desk was very accomodating and friendly. The cafes and restaurants in the hotels were phenomenal and works with you if you have any Food allergies/restrictions. Cannot recommend this hotel enough for Business or Holiday/Vacations
Stayed 5 nights in Sep 2024

10/10 Excellent

Loreta S

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have time to try the VIP amenities, maybe next time
Stayed 5 nights in Sep 2024

10/10 Excellent

Christian David Ocampo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Awesome!
Stayed 10 nights in Jul 2024

8/10 Good

Faisal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Been here twice and staff always nice n friendly. A shuttle to Dubai mall is handy. Diana and Kopila in the lounge were very helpful. My flight wasn’t til night time and checkout was at midday and was trying to see what to do in the hours in between but they helped extend my checkout til just before I was picked up. Was a very nice touch and very welcomed as made the mad rush to check everything less stressful. Definitely recommend this for future stays. Comfortable beds, lots of options… hot water could be a lil hotter in the shower but apart from that definitely happy
Stayed 4 nights in Sep 2024

10/10 Excellent

Karena, Brooklyn

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Lu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgrade to club executive room. That was the best decision we've made. Hotel staffs, especially from the club were absolutely amazing. We were treated like vip. Afternoon tea and happy hour absolutely worth the buck. Eveything in hotel is exceeding all our expectations. We will definitely be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karishma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, located in an excellent area downtown! All Staff are attentive and so welcoming. All needs are catered to and rooms are clean and serviced up to twice a day (morning and evening) if you would like. A variety of dining options are available around the hotel which suit different budgets. The hotel lobby and lift area is spotless & smells lovely. Highly recommend staying here and we cannot wait until our next trip!
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohamad Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Literally perfect! Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lewis William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Suleman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property specifically the efficiency of the reception, house keeping the whole staff. Exquisite breakfast including dining at the Chinese restaurant and the smoking lounge area
Stayed 4 nights in Aug 2024

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

William Jr.

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Shangri-La! Great place, clean and friendly people
Stayed 1 night in Aug 2024

10/10 Excellent

William Jr.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and waiters very friendly. Treated me with 5 star status! Security very much aware and noticeable. Nice room and very clean!
Stayed 1 night in Sep 2024

8/10 Good

Dean, Kelowna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a decent hotel and close to shopping.
Stayed 3 nights in Aug 2024

8/10 Good

Baria

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

XIAO WU, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2024

10/10 Excellent

Padma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast crew. Also the door staff. Very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

William Jr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with excellent breakfast in quality and presentation
Stayed 2 nights in Aug 2024

10/10 Excellent

Jackie

Stayed 1 night in Aug 2024