8/10 Good
Afzal
Business traveller
23 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a great area in Dubai and in walking distance of many shopping areas. Excellent restaurant with good quality food against reasonable prices with a ground-floor based cafe with excellent quality pastries. Desk staff can be more open and friendly and customer oriented: the night manager radiates a very rude and emotionless attitude, which may scare of others. Another (female) desk clerk, simply answered to my question where the parking is located: " 4-rights". And she was done with me. As I am not so easily convinced by this attitude, I kept on asking to be more precise, and she finally gave in as I was not leaving the desk with an unanswered question. This is a major attribute for improvement. As I have stayed here at least 6 times, the concierge team all welcome me very friendly every time. Last time (29 Jul 2024) is stayed there again and got upgraded. The bathrooms in both rooms still need attention in terms of finishing corners (grey-blackish stain on the isolation material applied), and corners are leaking. Not bad as a hotel and still worth revisiting in the near future.
Afzal
Stayed 7 nights in Aug 2024