Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence - Reviews, Photos & Rates

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Dates

April 2025

May 2025

3 restaurants, breakfast, lunch, dinner served; international cuisine

Separate bathtub and shower, rainfall showerhead

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Bar
Pool
Room service

Explore the area

Jumeirah Lakes Towers Cluster T, Off Sheikh Zayed Road, Dubai

Dubai Marina Mall
‪20 min walk‬
The Walk
‪7 min drive‬
Marina Beach
‪13 min drive‬
Dubai (DXB-Dubai Intl.)
‪34 min drive‬

Room options

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Executive Room, 1 King Bed

40 sq m
City view
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom, Business Lounge Access

70 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, 2 Bedrooms, Business Lounge Access (Jumeirah)

70 sq m
City view
Sleeps 6
1 King Bed

Apartment, 1 Bedroom

70 sq m
City view
Sleeps 4
1 Double Bed

Apartment, 2 Bedrooms

150 sq m
City view
Sleeps 6
2 Double Beds

Executive Suite, 3 Bedrooms, Business Lounge Access, Tower

40 sq m
City view
Sleeps 8
2 Double Beds and 2 Twin Beds

Deluxe Room, 1 King Bed

40 sq m
City view
Sleeps 3
1 King Bed

Superior Twin Room, 2 Single Beds

35 sq m
City view
Sleeps 3
2 Twin Beds

Superior Room, 1 King Bed

35 sq m
City view
Sleeps 3
1 King Bed

Executive Twin Room, 2 Single Beds

35 sq m
City view
Sleeps 3
2 Twin Beds

Executive Room, 1 King Bed

35 sq m
City view
Sleeps 3
1 King Bed

Similar properties

Pool
Hot tub
Spa
Parking included

for 1 room

includes taxes & fees

8 Apr - 9 Apr

Outdoor pool, open 9:00 AM to 7:00 PM, free pool cabanas, pool umbrellas

Pool
Spa
Pet-friendly
Parking included

for 1 room

includes taxes & fees

8 Apr - 9 Apr

About this property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Lakefront hotel with 3 restaurants and free valet parking

3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar, and 2 coffee shops/cafes are onsite. Housekeeping is available on request.

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers 354 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. During your stay, you'll be within walking distance of Dubai Marina Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine at Seasons, one of the property's 3 restaurants and 2 bars/lounges
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the hot tub
Services include babysitting, a lifeguard on site, and dry cleaning/laundry
Onsite recreation includes a gym, a steam room, and a sauna
7 minutes by car from Dubai Marina Mall and 7 minutes from The Walk
Airport shuttle service available for a fee

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers its guests a children's pool, an outdoor pool, a health club, and a hot tub. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A sauna, a terrace, and multilingual staff are also featured at the luxury Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Seasons - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

La Vue - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Manzoni - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Amarillo - This tapas bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Macedonian, Romanian, Russian, Swahili, Thai, Ukrainian, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 119 for adults and AED 50 for children
2 bars/lounges
2 coffee shops/cafes
3 restaurants
A poolside bar
Snack bar/deli

Restaurants on site

Amarillo
La Vue
Manzoni
Seasons

Things to do

18-hole adjacent golf course
Children's pool
Golf caddies
Golf carts
Health club
Hot tub
Outdoor pool
Sauna
Steam room

Family friendly

Babysitting (surcharge)
Children's pool
Fenced pool
Free cot
In-room refrigerator
Laundry facilities
Lifeguards on site
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Travel cot

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

Business centre
Meeting rooms

Outdoors

Garden
On a lake
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

42-inch LED TV with premium channels

Food and drink

24-hour room service
Free bottled water
Minibar
Refrigerator

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 119 for adults and AED 50 for children
Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Dubai Jumeirah Lakes Towers Hotel

Pullman Jumeirah Lakes Towers Hotel

Pullman Dubai Jumeirah Lakes Towers

Pullman Jumeirah Lakes Towers

Pullman Dubai Jumeirah Lakes Towers Hotel Residence

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Ammar

Travelled with partner

20 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I visit this hotel every time I'm in Dubai. It’s easy to get to JBR by taking the tram or by walking through the mall across the street and along the marina. If you prefer the train, the station is just a two-minute walk away then you can go to the Emirates Mall, Dubai Mall, Downtown, and other stations.

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group

12 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel near metro station

Hotel was near metro station so it was convenient as we took the metro from the airport to hotel. There's Starbucks in the lobby. Hotel breakfast was good with many choices. There's also some eateries near the hotel within walking distance.

Stayed 3 nights in Nov 2024

10/10 Excellent

Suan Toon Sean, Singapore

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Sau Man

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best services

When we arrived the hotel in early morning. Front desk male staff tried his best to get a room for us. The price to upgrade to an apartment was reasonable. We could take a rest in the room after the long flight. The house keeping staff gave us a comfortable environment for us to sleep. Moreover, the breakfast was very good and delicious. We highly recommend.

Stayed 2 nights in Dec 2024

2/10 Terrible

nazia

Travelled with family, Travelled with family and small children, Travelled with partner

7 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My recent stay at the Pullman Hotel in Jumeirah Lake Towers, Dubai, was a nightmare. For six days, the washroom in my room was constantly clogged, unusable forcing me to take my kids to an adjacent building to use the facilities. Daily calls to maintenance, with plumbers visiting three times a day, did not resolve the issue, causing significant inconvenience and disrupting our trip. The check-in process was equally terrible. I was met with an unwelcoming attitude and initially given the wrong room, only corrected after I posted a Google review. Despite arriving a day late due to flight interruptions, the hotel refused to adjust my dates, and the receptionist struggled to find a room, finally assigning me a room with only one bed, contrary to my booking. I made a huge mistake booking this hotel. We booked 5 rooms in this hotel for our annual family vacation. Once they have your money they dont care. I paid $250/room per night, totaling almost $1600/room for six nights , for a substandard experience. I strongly advise against booking this hotel. There are many better options available, as this hotel lacks basic customer service and is not worth the high cost. They dont offer fair compensation for the inconvenience cause by their negligence and poor upper management.

Stayed 7 nights in Nov 2024

10/10 Excellent

James

25 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

naresh

14 Nov 2024

Stayed 3 nights in Nov 2024

8/10 Good

John C.

2 Nov 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 20 nights in Oct 2024

10/10 Excellent

ROBERT

27 Oct 2024

Well situated. Staff was very helpful and accommodating.

Stayed 1 night in Oct 2024

10/10 Excellent

hamidreza

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Accebility in JLT is a bit turning around one way

Stayed 9 nights in Sep 2024

10/10 Excellent

Lisa

Business traveller

7 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable hotel to stay in and convenient location for my trip. Close by to the metro and Dubai Marina is walking distance away. Plenty of supermarkets and restaurants nearby also. Gym is very good.

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Sep 2024

10/10 Excellent

Altay Kuzey

Business traveller

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Mohamed, new york

Travelled with family, Business traveller

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel at good price staff is amazing

Stayed 4 nights in Apr 2024

10/10 Excellent

Antoine Sho

25 Jul 2024

Simply perfect

Stayed 3 nights in Jul 2024

8/10 Good

Rana

Business traveller

1 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent

Stayed 11 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller

14 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 days in Pullman JLT

I spent 10 days in this hotel and it was very pleasant for business trip. All the staff is friendly and the restaurant is one of the best I’ve tested (I’m traveling a lot). Special mention to the CHEF (an Indian miss).

Stayed 5 nights in Jun 2024

10/10 Excellent

Momodou

Business traveller

9 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay and the summer rates are excellent. Right next to the Metro Station. Staff are very helpful and professional.

Stayed 7 nights in May 2024

10/10 Excellent

Ka Kit B

Business traveller

17 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

8/10 Good

Ashley Denis

14 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lake setting

Stayed 5 nights in Apr 2024

10/10 Excellent

patrick

Business traveller

3 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2024

10/10 Excellent

Nikolaj

30 Apr 2024

Stayed 4 nights in Apr 2024

10/10 Excellent

Trisyia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

25 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic

Stayed 1 night in Apr 2024

10/10 Excellent

Riyaaz

Travelled with partner

22 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff service at the hotel was exceptional and everyone we dealt with was extremely friendly, understanding and welcoming. The buffet breakfast we had was amazing - lots of freshly made options!

Stayed 4 nights in Apr 2024