Pullman Dubai Downtown

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Dates

January 2025

February 2025

Outdoor pool, pool umbrellas, pool loungers

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Suite, 1 King Bed | View from room

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Spa

Room service

Explore the area

Al Abraj Street with Marasi Drive, Dubai, 0000

Dubai Fountain
13 min walk
The Backyard
1 min walk
Dubai Trolley Station 3 Tram Station
7 min walk
Dubai (DXB-Dubai Intl.)
21 min drive

Room options

Superior Twin Room, 2 Single Beds

32 sq m
City view
Sleeps 3
2 Twin Beds

Superior Room, 1 King Bed

32 sq m
City view
Sleeps 3
1 King Bed

Premier Suite, 1 King Bed

61 sq m
Canal view
Sleeps 4
1 King Bed

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

32 sq m
City view
Sleeps 3
2 Twin Beds

Deluxe Suite, 1 King Bed

64 sq m
Canal view
Sleeps 4
1 King Bed

Executive Room, 1 King Bed (Burj Khalifa View)

32 sq m
City view
Sleeps 3
1 King Bed

Deluxe Twin Room, 2 Single Beds

32 sq m
Canal view
Sleeps 3
2 Twin Beds

Superior Suite

48 sq m
Canal view
Sleeps 4
1 Double Bed

Deluxe Room, 1 King Bed

32 sq m
Canal view
Sleeps 3
1 King Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 room

includes taxes & fees

14 Jan - 15 Jan

Pullman Dubai Downtown Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Mo

28 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica, oxnard

Travelled with partner

26 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very seeet and attentive. Would stay there again

Stayed 8 nights in Sep 2024

10/10 Excellent

Silvana

24 Sept 2024

Liked: Property conditions & facilities

Stayed 3 nights in Sep 2024

8/10 Good

tania kalasa

Business traveller

22 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The checkin wasn’t good, I asked for early check in but it wasn’t available. Then I had to wait 2 hours to get a room. Next day, I got stopped like if I stole something and they were asking me to pay for the early checkin while I had to way 2 hours!!!!! Few days later, I got stopped again because the person that did the checkin charged me for only part of the hotel taxes and they made it look like if it was my fault. Only one staff was nice and able to explain the difference and the issue was the last staff I spoke with. Cherry on top, the 3-4 times I called for the reception and room service, no one ever picked up!! It was really unpleasant for a 5-star hotel that I have stayed at around the world.

Stayed 11 nights in Sep 2024

10/10 Excellent

Ali

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, would definitely stay here again.

Stayed 11 nights in Sep 2024

10/10 Excellent

Fereshteh

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2024

8/10 Good

Dwayne

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff service were great. We had a little problem with our room and they changed our room immediately. Room is nice and spacious but you can tell it's a bit old with the noise of the AC at night and the roller shades in the bathroom getting stuck. Location is not bad with convenience store and grocery nearby with some dining options.

Stayed 4 nights in Sep 2024

10/10 Excellent

Paula

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was a great choice despite of the overwhelming different places to stay. Staff was very welcoming specially Valentina, Ann, Dilan and Obaid. My dad and I were very happy with the outstanding and personalized service they provided. They made our stay memorable and we will definitely recommend this hotel to friends and family.

Stayed 4 nights in Sep 2024

8/10 Good

Ipekcan

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities

This was our first time staying at the Pullman Dubai Downtown. I wish I could give it a full 5 stars, but unfortunately, the experience we had fell short in one major aspect. We upgraded to a Burj Khalifa view room, which was a lovely addition. However, on the second night, we experienced a blackout in our room. The engineer who responded simply reset the switchboard and said it was nothing to worry about. The same issue occurred on the third night, and after waiting too long for staff to assist, I reset the switchboard myself. When the engineer finally arrived, he didn’t believe me when I explained that the power kept tripping whenever I took a shower. By this point, it was frustrating, and all I wanted was a proper solution. On the forth night, the power cut out again while I was in the shower, so I recorded the moment to provide proof. Only then did the staff finally move us to another room. While I appreciated the move, it took three nights of dealing with the same issue to reach this resolution. Overall, the hotel has great potential, but the slow response and lack of urgency from staff made the stay less enjoyable than it could have been.

Stayed 8 nights in Sep 2024

10/10 Excellent

Fahima

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a fantastic stay here. I opted for the half board stay and the food was delicious with a great variety, where I was able to dine in 2 different restaurants for breakfast and lunch or dinner. The staff were incredibly accomodating and helpful, location of the hotel is walking distance to Dubai mall and Burj Khalifa and other popular attractions only a short drive away. Will definitley come back here in the future!

Stayed 5 nights in Sep 2024

10/10 Excellent

Erica

10 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Dominique Sara, Düsseldorf

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel ist super gelegen. Man ist mit dem Taxi super schnell überall. Das Personal war sehr freundlich und alles war sehr sauber. Das Frühstück war sehr lecker und das Wellness Angebot kann ich auch nur empfehlen.

Stayed 8 nights in Aug 2024

10/10 Excellent

Zuma

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 5 nights in Aug 2024

10/10 Excellent

Destan

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We enjoyed our stay. Great amenities and professional also friendly staff. Special thanks to Ms. Ann at the front desk.

Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with group

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and friendly staff! Would stay again!

Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Aug 2024

10/10 Excellent

Muhammad

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 6 nights in Jun 2024

10/10 Excellent

Munira

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 5 Night Stay!

Check in was slow but they upgraded us to a canal view room. Amazing views and room. Breakfast and Dinner were delicious with fantastic service from the whole catering team. Catered for egg, nut and gluten allergies. Jacuzzi, steam, sauna were amazing too! Would definitely stay at Pullman Downtown again. :)

Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent Service in Breakfast and Evening Dinner

Stayed 5 nights in Aug 2024

10/10 Excellent

RASHMI

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 7 nights in Aug 2024

10/10 Excellent

Sara

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

6/10 Okay

Arman

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect there the staff were nice and clean hotel and felt super safe. The only problem is they don’t give you back the deposit you give first thing when you get there. They say that they do once you check out or when you leave to your country. But they don’t. They say if we don’t you can call or email us. They still haven’t and will not because it’s been more than a month

Stayed 14 nights in Jul 2024