Pullman Dubai Downtown

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Dates

March 2025

April 2025

Outdoor pool, pool umbrellas, pool loungers

Deluxe Suite, 1 King Bed | View from room

Premium bedding, down duvets, pillow-top beds, free minibar items

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pool
Spa
Room service
Breakfast available
Housekeeping

Explore the area

Al Abraj Street with Marasi Drive, Dubai, 0000

Dubai Fountain
‪13 min walk‬
Dubai Opera
‪16 min walk‬
KidZania
‪17 min walk‬
Dubai (DXB-Dubai Intl.)
‪21 min drive‬

Room options

Superior Twin Room, 2 Single Beds

32 sq m
City view
Sleeps 3
2 Twin Beds

Superior Room, 1 King Bed

32 sq m
City view
Sleeps 3
1 King Bed

Premier Suite, 1 King Bed

61 sq m
Canal view
Sleeps 4
1 King Bed

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

32 sq m
City view
Sleeps 3
2 Twin Beds

Deluxe Suite, 1 King Bed

64 sq m
Canal view
Sleeps 4
1 King Bed

Executive Room, 1 King Bed (Burj Khalifa View)

32 sq m
City view
Sleeps 3
1 King Bed

Deluxe Twin Room, 2 Single Beds

32 sq m
Canal view
Sleeps 3
2 Twin Beds

Superior Suite

48 sq m
Canal view
Sleeps 4
1 Double Bed

Deluxe Room, 1 King Bed

32 sq m
Canal view
Sleeps 3
1 King Bed

Similar properties

Pool
Spa
Kids pool
Parking included

for 1 room

includes taxes & fees

17 Mar - 18 Mar

About this property

Luxury hotel with a full-service spa and free valet parking

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.

Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the room service at Pullman Dubai Downtown. During your stay, you're just a quick walk from Dubai Water Canal. Free WiFi in public areas, free valet parking, and a free manager's reception are available.

Free WiFi and wired Internet
Free valet parking, self parking, and extended parking
Enjoy international cuisine while dining at Couqley French Brasserie
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Treat yourself to massages, detox wraps, or manicures and pedicures at Wellbeings Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the location and the room service
13 minutes by foot from Dubai Fountain and a 4-minute drive from Burj Khalifa
Airport shuttle service available for a fee

Pullman Dubai Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3423 square feet (318 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Pullman Dubai Downtown. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

The hotel hosts a free manager's reception daily.

Couqley French Brasserie - This restaurant specializes in international cuisine.

Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.

BreadHouse Bistro&Bakery - Onsite bistro. Open daily.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free secured, covered self-parking on site
Free secured, covered valet parking on site
Motorhome/coach/lorry parking on site
Electric car charging station on site
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: AED 130 for adults and AED 65 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area

Restaurants on site

Couqley French Brasserie
Lolita Pool Bar & Lounge
BreadHouse Bistro&Bakery

Things to do

Bike parking
Bike storage
Fitness centre
Full-service spa
Outdoor pool
Racquetball/squash
Sauna
Steam room

Family friendly

Free cots/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Library
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Computer station
Conference space (3423 square feet)
Meeting rooms - 4

Outdoors

Beach cabanas (surcharge)
Garden
Pool sunloungers
Pool umbrellas
Terrace
Vegetable garden

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Lift door width (centimetres): 102
Step-free path to entrance
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 127
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Free cots/infant beds
Pillow menu
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Designer toiletries
Hairdryer
Rainfall showerhead
Shower/bath combination
Towels

Entertainment

40-inch LED TV
Digital channels
Premium channels

Food and drink

Coffee/tea filters (reusable)
Electric kettle
Espresso maker
Free bottled water
Free minibar (some items)

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Slippers
Soundproofing
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: AED 200

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Pullman Dubai Downtown

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 150.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500.00 per day
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
Early check-in fee: AED 200 (subject to availability)
Late check-out fee: AED 200 (subject to availability)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus eco-friendly cleaning products

Pullman Dubai Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Hotel

Pullman Dubai Downtown Dubai

Pullman Dubai Downtown Hotel Dubai

Steigenberger Hotel Downtown Dubai

Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Tim

Travelled with family

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Randy

Travelled with partner

30 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is so nice and clean, looks very modern and well taken care of. Also, the staff is very friendly and always willing to assist you. Finally, the location. There’s plenty of places to shop and eat without walking distance from the hotel.

Stayed 7 nights in Nov 2024

10/10 Excellent

Mohammed Shamsul

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great service all round.

10/10 Excellent

Sung Kit

28 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

6/10 Okay

Esther, Dubai

27 Nov 2024

Disliked: Cleanliness, property conditions & facilities

“The cleanliness at this property is shockingly poor, with significant issues left unaddressed. Additionally, the ongoing construction, with loud wall pounding throughout the night, makes it impossible to get any sleep. This is unacceptable.”

Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2024

10/10 Excellent

Cecile

26 Nov 2024

Stayed 4 nights in Nov 2024

10/10 Excellent

Jael

Travelled with group

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel. It’s cute clean spacious and a great location.

Stayed 7 nights in Nov 2024

10/10 Excellent

Caroline, Hazlet

Travelled with family

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend it!

Stayed 8 nights in Nov 2024

10/10 Excellent

wishudeep

24 Nov 2024

Liked: Cleanliness, staff & service

Amazing staff

Stayed 3 nights in Nov 2024

2/10 Terrible

Leah

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I had an amazing stay at the Pullman downtown and everyone was super friendly. Only downfall was getting a sunbed in the morning as their is limited seats at the top.

Stayed 9 nights in Nov 2024

10/10 Excellent

Mehdi

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was perfect 👌

Stayed 9 nights in Oct 2024

10/10 Excellent

Monica

Travelled with partner

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect and beautiful

Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice people

Stayed 9 nights in Nov 2024

8/10 Good

Maneesh

13 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Mustafa Behzat

Business traveller

10 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nıce locatoom clean hotel but servıce amd breakfast compare wıth Pullman JŞT was noy good ay all .

Stayed 4 nights in Nov 2024

8/10 Good

Claudia

10 Nov 2024

Liked: Cleanliness, amenities

A lot of construction

Stayed 4 nights in Nov 2024

10/10 Excellent

MAHBUBA BEGUM AND NABEEL

Travelled with partner

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed my stay. Close proximity to the shopping mall. And nearby excursions. Staff and friendly l.

Stayed 7 nights in Nov 2024

10/10 Excellent

Aleksandar

Business traveller

9 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was great, we had a problem with the Room service but the front desk reacted very good to the situation.

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller

8 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No late checkout available again !

Good hotel, perfect location for doing business. Only issue is lack of late checkout on rooms, which meant changing for our flights home in the toilets after a full day of business meetings before heading to the airport for the overnight flight home.

Stayed 4 nights in Nov 2024

10/10 Excellent

Yessica

8 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was great, the location was very convenient; it is a walking distance from the Burj Khalifa. The staff were amazing, a special thanks to OBAID, he really loves what he does; he goes above and beyond to ensure you are well taken care of, he really exceeded all my expectations.

10/10 Excellent

Freweini

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

nadeen

6 Nov 2024

Stayed 7 nights in Oct 2024

8/10 Good

Iftakhar

Travelled with family

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were attracted to this property as it had gym facilities and reasonably early check-in. Due to flights times we needed a early check in and early check out. The early check-in did not materialize as there were delays on one of the rooms and reception seemed in a state of some confusion. But the desk was open 24 hours so dialogue was always possible. Room servicing and domestics were good though, so this helped settle us. Other staff were good. The running machines in the gym had damaged or missing safety line/clips so my tee shirt got damaged. I did speak to gym management team to draw attention to the problem and they were going to address it. The slat machine adjacent to the running machines did not work. There was no rowing machine but there was other pulling equipment so overall I was happy with the gym setup. We love walking and it was possible to walk to main shopping areas like the Dubai Mall/Burj Khalifa.

Stayed 5 nights in Oct 2024