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"We have stayed at this hotel before and were not disappointed this time. we had a great time, staff all very very nice and location being on the mall ... " More
24 Nov 2019 by John Elrod Ricalde
Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager
16 Jan 2019 by John Elrod
Dear Valued Guest, First of all, thank you very much for sharing your comprehensive feedback with us. It is through such feedback that we can isolate issues and areas in need of attention. Your feedback is particularly important in helping us to achieve our goal of guest satisfaction. Rest assured that we are taking immediate action on the remarks highlighted to avoid future occurrence. We hope that the inconvenience you experienced has not marred your overall impression about Pullman Dubai Creek City Centre, and that you will give us a chance to prove you that it was more an isolated incident rather than the norm. Kind Regards, John Elrod Ricalde Guest Experience Manager
23 Oct 2018 by Pullman Creek City Centre
Dear Ms. Alisha, Thank you very much for staying at Pullman Dubai Creek City Centre. We sincerely appreciate your comments about your recent stay at our hotel it is always a pleasure to receive such positive comments. I will make sure to share your kind words with our team members, who will certainly be very encouraged and motivated by knowing that you enjoyed staying with us and that we will have the pleasure to welcome you back soon. Once again thank you for your valuable review; It was a pleasure to have you staying with us and it is always encouraging to get positive feedback. We look forward to having you back soon at Pullman Dubai Deira City Centre and we hope you do give us the chance to design you another vibrant journey. Kind Regards, Regina Nathan Assistant Guest Experience Manager
Pullman Dubai Creek City Centre offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Pullman Dubai Creek City Centre. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Pullman Dubai Creek City Centre offers 318 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Medley Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
The t-Lounge by Dilmah – This café specialises in international cuisine. Open daily.
La Fabrique Sports Bar – This sports bar specialises in international cuisine. Happy hour is offered. Open daily.
Azure Pool Lounge – This rooftop bar specialises in international cuisine and is located by the pool. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Fit and Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Pullman Dubai Creek City Centre offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
