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4.6 out of 5

"Hotel was peng. Staff were peng. Room was peng. Madness up in Dubai. " More

By a verified traveller on Tue 08 Jan 2019

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Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom (Creek View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, View (Creek View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Creek View)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pullman Dubai Creek City Centre Residences. During your stay, you'll be connected to a shopping centre and just a quick walk from City Centre Deira. Free WiFi in public areas, free valet parking and a full-service spa are available.

  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Medley Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, Swedish massages or hydrotherapy at Fit & Spa Lounge
  • Services include babysitting, free food shopping service and supervised childcare
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from City Centre Deira and 7 minutes by car from Grand Mosque
  • Airport shuttle service available for a fee

Pullman Dubai Creek City Centre Residences ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Dubai Creek City Centre Residences

Everyone (6) Family (1)
5 out of 5
Hotel was peng. Staff were peng. Room was peng. Madness up in Dubai.

Posted by on 8 Jan 2019

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Comment from Hotel Management

16 Jan 2019 by John Elrod

Dear Mr. Moses, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

4 out of 5
The apartment I had at the Pullman City centre residences was very good. I booked with EBookers which was unfortunate as they quoted I would receive 25 per cent discount on food which I was told was not the case by the management. As the food was rather expensive this made a difference. I paid extra for a balcony but I could not understand why there wasn't a table or chair provided to sit on! The view of the creek wasn't that brilliant either. The pool area was excellent and the staff including the housekeeping lad on the 9th floor(sorry forgot his name) was most obliging, also Musa and the evening young lady on the reception. Hopefully I will try the hotel part on my next visit, the apartment was excellent but rather too big for me.

Posted by , from United Kingdom on 20 May 2018

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Comment from Hotel Management

21 May 2018 by Pullman Creek City Centre

Dear Valued Guest, Thank you for your great comments following your stay in Pullman Dubai Creek City Centre Hotel & Residences. We sincerely appreciate your feedback about your recent stay at our hotel it is always a pleasure to receive such a positive response. Please rest assured that your kind words will be shared with our “Heartists” especially Musa, who would certainly be very encouraged and motivated by knowing that you enjoyed staying with us. We look forward to having you back soon at Pullman Dubai Creek City Centre and we hope you do give us the chance to design your next vibrant journey. Kind Regards, Regina Nathan Assistant Guest Experience Manager

5 out of 5
Tolle, zentral gelegene Unterkunft. Ein frühes check in war möglich. Überaus nettes Personal. Leckeres Frühstück, einfach toll!

Posted by on 12 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by John Elrode Ricalde-Guest Experience Manager

Dear Valued Guest, Thank you for taking time to rate us. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at the Pullman Dubai Creek City Centre. Kind Regards, John Elrode Ricalde Guest Experience Manager

5 out of 5
Die Aufenthalt ist sehr gut gegangen, speziel an der Reception

Posted by on 1 Jan 2019

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Comment from Hotel Management

5 Jan 2019 by John Elrod

Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre Residences. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

5 out of 5
Wir hatten eine super Aufenthalt. Bin mit meine Familie (Frau und 3 Kind) ich ein Appartament gewesen. Service war Top, Zimmer sehr sauber und das Zmorgen Buffet war sehr gut. Gerne wieder einmal..

Posted by , from Goldach on 10 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Pullman Creek City Centre

Dear M. Campo, Thank you for your great comment following your stay in Pullman Dubai Creek City Centre Hotel. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

4 out of 5
Wir hatten ein Appartement mit 2 getrennten Schlafzimmern und zwei Badezimmer. Küche mit gratis Nespresso Kaffekapseln und Mineralwasser. Ausgezeichnetes Frühstücksbuffet mit warmen Gerichten und alles was dazu gehört. Genial! Das Hotelpersonal sehr freundlich, höflich und immer hilfsbereit. Wir empfehlen das Hotel gerne weiter und würden sofort wieder kommen

Posted by , from Schweiz on 9 Oct 2018

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Comment from Hotel Management

10 Oct 2018 by Pullman Creek City Centre

Dear Valued Guest, Thank you for your great comment following your stay in Pullman Dubai Creek City Centre Hotel. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

4 out of 5

Agréable séjour en famille

Dans l'ensemble, très bel hôtel. La seule petite reproche, c'est qu'il est un peu loin de la plage,la Marina, JBR pour les personnes qui aiment ce côté de Dubai.

Posted by on 2 May 2015

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About the Pullman Dubai Creek City Centre Residences

Location Deira City Centre Baniyas Road, Dubai,

Property Features

Pullman Dubai Creek City Centre Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 9 meeting rooms. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Pullman Dubai Creek City Centre Residences. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 133 guestrooms or units
  • Conference rooms
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Deira City Centre Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Pullman Dubai Creek City Centre Residences offers 133 air-conditioned accommodations with DVD players and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Premium cable televisions are provided. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hairdryers, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchen
  • Washer
  • Separate bedroom
  • Dining room
  • Sitting area
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Medley Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

The t-Lounge by Dilmah – This café specialises in international cuisine. Open daily.

La Fabrique Sports Bar – This sports bar specialises in international cuisine. Happy hour is offered. Open daily.

Azure Pool Lounge – This rooftop bar specialises in international cuisine and is located by the pool. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby
  • Health or beauty spa nearby
  • Fitness classes on site

Spa Services

Fit & Spa Lounge has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pullman Dubai Creek City Centre Residences offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 180.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 6
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 per person
  • Airport shuttle fee: AED 135 per person (one way)
  • Rollaway bed fee: AED 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Dubai Creek City Centre Residences Hotel
  • Pullman Creek City Centre Residences Hotel
  • Pullman Dubai Creek City Centre Residences
  • Pullman Dubai Creek City Centre Residences Hotel
  • Pullman Creek City Centre Residences Hotel
  • Pullman Creek City Centre Residences
  • Hotel Pullman Dubai Creek City Centre Residences Dubai
  • Dubai Pullman Dubai Creek City Centre Residences Hotel
  • Hotel Pullman Dubai Creek City Centre Residences
  • Pullman Dubai Creek City Centre Residences Dubai
  • Pullman Creek City Residences
  • Pullman Dubai Creek City Centre Residences Hotel
  • Pullman Dubai Creek City Centre Residences Dubai
  • Pullman Dubai Creek City Centre Residences Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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