Novotel Suites Mall Avenue Dubai

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe
Exterior
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
2A Street, Dubai, 283825
  • Ski Dubai
    6 min walk
  • Mall of the Emirates
    7 min walk
  • Souk Madinat Jumeirah
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    28 min drive

Room options

Suite, 1 Double Bed

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

Suite, 2 Single Beds

  • 31.0 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Suite, Multiple Beds

  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

Similar properties

About this property

Novotel Suites Mall Avenue Dubai

Family-friendly Dubai hotel in Al Barsha with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Suites Mall Avenue Dubai. During your stay, you're just a quick walk from Mall of the Emirates. Features include free WiFi in public areas, free self parking, and a free beach shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Deli Botique
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • Within a 10-minute walk of Mall of the Emirates and Ski Dubai
  • Free beach shuttle service
Novotel Suites Mall Avenue Dubai offers its guests a children's pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A library, a terrace, and multilingual staff are also featured at the family-friendly Novotel Suites Mall Avenue Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Deli Botique - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ezaz Bar - This bar specializes in international cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 70 for adults and AED 40 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Novotel Suites Mall Avenue Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 387 out of 1001 reviews" "
Rating 8 - Good. 430 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rafique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Aug 2024

10/10 Excellent

Kunal

Stayed 2 nights in Aug 2024

8/10 Good

Alexander Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mall of Emirates is good but general area is ok but not wonderfuñ
Stayed 4 nights in Jul 2024

8/10 Good

MAUREEN

Travelled with partner
Liked: Cleanliness, staff & service
Room was small and cramped. Loo in separate area from the bathroom, which layout doesn't make sense.
Stayed 3 nights in Jul 2024

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with great amenities 👍
Stayed 1 night in Jul 2024

8/10 Good

Aarunima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there - all the staff especially Pari, Rina and Nisha were amazing!
Stayed 3 nights in Jul 2024

2/10 Terrible

Deyary

Disliked: Staff & service
Terrible
I turned up to the hotel after booking it and paying for it days before my arrival. However I was told the hotel was close due to flooding that took place 10 days before my arrival and I was offered an alternative hotel 30 km away in the middle of nowhere. I rejected and had to book an alternative hotel near by in the last minute which cost me much more. Because they were not bothered to notify me in advance.
Stayed 6 nights in Apr 2024

2/10 Terrible

HAMAD, Muncie

Disliked: Cleanliness, amenities, property conditions & facilities
**Arabic:** هذه المرة كانت كارثة، مقلب كبير ولن أعود إليها. **English:** This time was a disaster, a total dump, never returning. **Spanish:** Esta vez fue un desastre, un basurero total, nunca volveré. **Dutch:** Dit keer was een ramp, een complete vuilnisbelt, nooit meer. **Japanese:** 今回は災害で、完全なゴミだった。二度と戻らない。 **Chinese:** 这次是场灾难,绝不会再来这个垃圾堆。 **Portuguese:** Desta vez foi um desastre, um lixo total, nunca mais volto.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. The interior of the hotel and rooms was excellent, down to the toiletries selection in the bathrooms.
Stayed 1 night in Apr 2024

8/10 Good

Naren

Travelled with family
Liked: Cleanliness, staff & service
The property is older and smells in the hallways. It could use a renovation. It is within walking distance to the mall.
Stayed 7 nights in Mar 2024

10/10 Excellent

Roberto, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything, staff, clean hotel, good breakfast buffet, tour assistant great help (Mr. Rabee) good suggestions!!!!
Stayed 9 nights in Mar 2024

8/10 Good

shoukat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good size rooms. Very clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a fantastic location, very near to the Mall. Some really nice local eateries just 5 minutes walk away. The staff are really friendly and helpful. Security staff on site 24/7, not that they were needed. Good size room with separate bath, showers and toilet, which was convenient. We would definitely stay there again.
Stayed 5 nights in Jan 2024

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 12 years ago and the hotel still looks great and has been well taken care of. The staff was very friendly and always helpful.
Stayed 6 nights in Feb 2024

6/10 Okay

Boubker

Stayed 2 nights in Feb 2024

10/10 Excellent

SURENDRA

Stayed 3 nights in Feb 2024

8/10 Good

Serena

Stayed 5 nights in Feb 2024

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jan 2024

8/10 Good

Habiba

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2024

8/10 Good

Dorbibi

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff customer service, convenient location.
Stayed 7 nights in Dec 2023

8/10 Good

Prabhas

Stayed 6 nights in Jan 2024

8/10 Good

Delwar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location and friendly staff
Friendly staff, good location next to mall and metro. Spacious room with two bathrooms. Good pool and gym. Allowed us to check-in early which was really great. Room was a little dated.
Stayed 5 nights in Dec 2023

10/10 Excellent

Enzo, Irvine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleasant stay, people are friendly . highly recommended
Stayed 10 nights in Dec 2023