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4.3 out of 5

"Lovely stay at this hotel. Exceptionally clean with dedicated staff. " More

By a verified traveller on Mon 30 Dec 2019

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Suite, 3 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Executive Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Junior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Dubai Al Barsha. During your stay, you'll be within walking distance of Mall of the Emirates. Free WiFi in public areas, free valet parking and a free beach shuttle are available.

  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Cafe Java, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Mall of the Emirates and a few minutes from Souk Madinat Jumeirah
  • Free shopping centre, ski and beach shuttle service

Novotel Dubai Al Barsha ratings based on 34 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Dubai Al Barsha

Everyone (23) Couples (1) Family (7)
5 out of 5
Lovely stay at this hotel. Exceptionally clean with dedicated staff.

Posted by on 30 Dec 2019

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Comment from Hotel Management

2 Jan 2020 by Julia

Dear guest, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. We are glad to hear we met your expectations and we look forward to welcome you again soon. Sincerely, Julia Schamne Hotel Manager

5 out of 5
Near the metro which is ideal and also near some nice eating places

Posted by on 4 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Robin S

Dear guest, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. We are glad to hear we met your expectations and we look forward to welcome you again soon. Sincerely, Robin Solomon Hotel Director

5 out of 5

Posted by on 13 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Robin S

Dear guest, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. We are glad to hear we met your expectations and we look forward to welcome you again soon. Sincerely, Robin Solomon Hotel Director

4 out of 5

Posted by on 22 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Robin S

Dear guest, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. We are glad to hear we met your expectations and we look forward to welcome you again soon. Sincerely, Robin Solomon Hotel Director

4 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

7 May 2019 by Robin S

Dear guest, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. We are glad to hear we met your expectations and we look forward to welcome you again soon. Sincerely, Robin Solomon Executive Assistant Manager

5 out of 5

Very clean hotel good location

Very good hotel nice and clean good location would recommend to everyone

Posted by , from england on 16 Apr 2018

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Comment from Hotel Management

17 Apr 2018 by manager

Dear Mrs. Sara, We are truly honoured of your review for Novotel Dubai Al Barsha. We are delighted that you have enjoyed your stay with us especially the cleanliness of your rooms and hotel, and our exclusive location in the heart of Dubai. We hope to have the luxury to welcome you back for more amazing and memorable experiences and we thank you for your recommendation. Sincerely, Souffian Zaeraoui Hotel Director

5 out of 5
Awesome, service and the hotel facilities were great

Posted by on 3 Dec 2017

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Comment from Hotel Management

6 Dec 2017 by Souffian

Dear valued Guest, Thank you very much for this "awesome" review. We look forward to welcoming you back, Kind regards, Souffian Zaeraoui Hotel Director

3 out of 5
We buy this with Ebookers and room was not what we ordered. In Ebookers page I tick the box with incl.breakfast and near to city. When we arrived to hotel it was not incl.breakfast and the room was different than we payied. They changed our room to other but they charged breakfast. Not so good experience. But workers were nice to us.

Posted by on 12 May 2024

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4 out of 5
Super emplacement ..vous pouvez aller à la Marina et au Burj Khalifa en metro qui est à 4 minutes de l'hôtel.. personnel sympa.. moi j'étais au 15e étage depuis la chambre j'avais magnifique vu sur la ville

Posted by on 17 Mar 2024

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5 out of 5
The hotel was very clean and beautiful! The staff was helpful and kid friendly! They always smiled and asked how we were doing. The food in the 365 restaurant was absolutely delicious and there were so many choices you could gather to your plate. There in the 365 restaurant the staff was extremely kid friendly, they always came to talk to our kids while we were eating. The shuttle bus to the Kite beach was handy, sometimes it was over-booked but after 20 minutes of waiting we had a new bus and get in the beach. Only negative thing was that we could hear the traffic noices to our room but after couple of night we get used to it and could sleep very well. The pool area is in the shadow so you can’t sunbath there but with the kids it was a good thing. I would stay at this hotel again!

Posted by on 13 Mar 2024

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About the Novotel Dubai Al Barsha

Location Opp. Mashreq Metro Station, Dubai,

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Novotel Dubai Al Barsha helps provide the perfect ski holiday with ski passes and shopping on site. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This eco-certified hotel also offers a children's pool, a complimentary children's club and a sauna. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 465 guestrooms or units
  • 41 levels
  • 2 bars or lounges
  • 6488 sq ft of conference space
  • 603 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Mashreq Metro Station (0.4 km / 0.2 mi)
  • Property shuttles: Free beach shuttle, ski shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Novotel Dubai Al Barsha offers 465 accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Cafe Java – This coffee shop specialises in international cuisine. Open 24 hours.

DECK SE7EN – This cocktail bar is located by the pool and specialises in international cuisine. Happy hour is offered.

365 All Day Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Bubbles Lounge Bar – This bar specialises in international cuisine and only serves dinner. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Sledding nearby
  • Ice skating nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 7
  • Steam room in spa
  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Novotel Dubai Al Barsha offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 180.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Staffed front desk
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Comprehensive recycling policy
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 85 per person
  • Airport shuttle fee: AED 160 per vehicle (one-way)
  • Rollaway bed fee: AED 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Barsha
  • Novotel Barsha Hotel
  • Novotel Barsha Hotel Dubai Al
  • Novotel Dubai Al Barsha
  • Novotel Dubai Al Barsha Hotel
  • Novotel Dubai Al Barsha Hotel
  • Novotel Dubai Al Barsha Dubai
  • Novotel Dubai Al Barsha Hotel Dubai

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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