The Heritage Hotel, Autograph Collection

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Room service

Bar

Breakfast available

Housekeeping

Laundry

24/7 front desk

Explore the area

Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822

Souk al Bahar
5 min walk
Dubai Mall
6 min walk
KidZania
7 min walk
Dubai (DXB-Dubai Intl.)
19 min drive

Room options

Deluxe Room, 2 Single Beds

32 sq m
Sleeps 3
2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

32 sq m
Sleeps 2
1 King Bed

Premier Suite, 1 King Bed with Sofa bed

48 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Pool View

32 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Single Beds, City View

32 sq m
Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed

32 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Single Beds, Pool View

32 sq m
Sleeps 3
2 Twin Beds

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel with free valet parking, a quick walk to Dubai Mall

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.

The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Heritage Hotel, Autograph Collection's great location. During your stay, you're just a quick walk from Dubai Mall. Features include free WiFi in public areas, free valet parking, and a free manager's reception.

Free WiFi
Free valet parking and self parking
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a gym
Guests have great things to say about the proximity to shopping and the location
Within a 10-minute walk of Dubai Mall and Dubai Fountain
Airport shuttle service available for a fee

The Heritage Hotel, Autograph Collection offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. The business-friendly The Heritage Hotel, Autograph Collection also features a terrace, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.

The Heritage Hotel, Autograph Collection has a restaurant serving breakfast only.

24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AED 125 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Outdoor pool

Family friendly

Free cots/infant beds
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Turndown service

Business services

Business centre
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
In-room accessibility
Valet for wheelchair-equipped vehicle
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Premium bedding

Bathroom

Dressing gowns
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels

Entertainment

Satellite channels
TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Slippers
Soundproofing
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Heritage Hotel, Autograph Collection

Children and extra beds

Children are welcome.

Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for AED 200.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 125 per person
Airport shuttle fee: AED 520 per vehicle (roundtrip, maximum occupancy 2)
Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

The Heritage Hotel, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Manzil Downtown Hotel

Manzil Downtown

Manzil Downtown by Vida

The Heritage Hotel, Autograph Collection Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

J

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service

Staff service is fantastic and the strong point for this hotel

Stayed 3 nights in Sep 2024

8/10 Good

alita, College Station

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A good hotel for a short stay. Conveniently located and walking distance to major attractions.

Stayed 1 night in Sep 2024

10/10 Excellent

Luis

7 Sept 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Lidiia

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I stayed two nights in Heritage Hotel. Very welcome stuff and comfortable clean place. Even pillows were different thickness. I enjoyed my days in this hotel.

Stayed 2 nights in Sep 2024

10/10 Excellent

Loretta

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, clean hotel. Located walking distance to Dubai mall, many restaurants and Burj Khalifa. The pool area is great. Staff is wonderful!

Stayed 3 nights in Sep 2024

10/10 Excellent

Sioux

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

After a little mix-up on my behalf around check in, we had a wonderful stay at Heritage Hotel. Jay Ar, Yogesh, Neatam and ALL the staff were friendly, kind, welcoming and knowledgable. Burj Khalifa and Dubai Mall are almost on the doorstep. There’s restaurants everywhere, cuisine of every description. I’d love to return during winter for desert safari and more.

Stayed 2 nights in Sep 2024

8/10 Good

Chia Hwei Celine, Singapore

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location excellent - 5 to 10mins walk to Dubai Mall (note the route is unsheltered during summer!). Probably the best choice at that price point vs the more luxurious and pricey choices that are closer or interconnected to Dubai Mall. I had sent an email to the hotel about 5 days prior to my checkin enquiring about airport transfer but received no reply hence I removed 1 star (although it is not critical as it is easy to get a taxi from the airport). Buffet breakfast is very mediocore. Dinner at the restaurant was quite delicious. Helpful staff. Overall a pleasant stay.

Stayed 2 nights in Aug 2024

10/10 Excellent

Hee Jung

29 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad Danial

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walking distance to Souk Al-Bahar and Dubai Mall. Really convenient! There's cafes and starbucks within the property's district. We arrived the hotel at 0530 in the morning and they were able to accommodate to our super early check-in at 0700 which is a big deal to us after a long flight. But sadly, we did not get our celebration cake which was pre-arranged by the reservation team as this was our birthday trip. Nevertheless, we really love the location and ambience of the hotel. Would come back for our next DXB trip.

Stayed 7 nights in Aug 2024

10/10 Excellent

Ghali

Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was amazing experience, great place and good staff, ms.neama in reception was very helpful and kindly

Stayed 4 nights in Aug 2024

10/10 Excellent

Ekaterina

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, walking distance to the Dubai mall and Burj Khalifa. Lots of dining options around. Nice pool.

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location

The staff was very kind. Check-in was superb. I arrived early morning, even though I was given a room before check in time. The room was clean and have a nice city view of the Burj Khalifa. I definitely recommend this hotel to stay in Dubai close to the shopping Mall

Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with partner

2 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walking distance to mall and surrounding area but very quiet. Met lots of locals at the pub next door. Hotel is lovely. Food in the courtyard was great. Definitely recommend

Stayed 1 night in Apr 2024

8/10 Good

Ari

Travelled with partner

23 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, close to Dubai Mall. Rooms are nice and staff are helpful. Breakfast options are good but not great.

Stayed 3 nights in May 2024

10/10 Excellent

Rasha

Travelled with family

21 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful

Stayed 2 nights in May 2024

10/10 Excellent

Simon

18 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very friendly and accommodating. There was an issue checking in and they handled it quickly and politely without question. I would highly recommend this hotel!

Stayed 8 nights in May 2024

10/10 Excellent

vijay

Travelled with family

12 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location. Exceptional service. Great location

Stayed 2 nights in May 2024

10/10 Excellent

Renato

Travelled with family

11 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent 7 nights at Heritage Hotel, and we left with the best impressions. This hotel has all you need for a perfect vacation in Dubai, but their main advantage is the team that interacts with guests. From the check in to the checkout moment, they made us feel at home. Everything was perfect and the response was very quick for every request that we had. I would like to thank Houda and Jay and especially Tarek for creating a perfect environment for guests and assisting to everyone with quick solution. We definitely will come back to this place.

Stayed 7 nights in Apr 2024

10/10 Excellent

Saleh

10 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s a 5 star hotel rated at 4

Stayed 1 night in Apr 2024

10/10 Excellent

Jamaul

Travelled with partner

7 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff really elevated an already exceeding place. We enjoyed the stay, food, and hospitallity.

Stayed 2 nights in May 2024

10/10 Excellent

Mehwish

7 May 2024

Stayed 3 nights in May 2024

10/10 Excellent

Nino Antonio, Staten Island

Travelled with family

24 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location, also near the Dubai Mall

Stayed 3 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with partner

18 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Non touristy hotel. Locals at bars and restaurants nearby. Couldn’t have picked a better location. Easy to get to mall but still felt secluded. Courtyard restaurant was amazing although very large portions. Hotel was lovely and would definitely stay again.

Stayed 3 nights in Apr 2024

10/10 Excellent

Lee

10 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay, staff are very polite and helpful, atmosphere is peaceful, walking distance to restuarants and close to Dubai Mall. Would definitely visit again

Stayed 4 nights in Apr 2024