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4.8 out of 5

"Excellent service but changes to club will make it less appealing, eg no adults only club room " More

By a verified traveller on Sat 12 Oct 2019

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Royal Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Club Arabian Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Lagoon)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room (Ocean)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Suite, Ocean View (Arabian Gulf)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Terrace (Ocean)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jumeirah Mina Al Salam Dubai. During your stay, you're just a quick walk from Souk Madinat Jumeirah. You'll find features such as free WiFi in public areas, free valet parking and a free shopping centre shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Hanaaya, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 2 indoor and 15 outdoor pools
  • Indulge with massages, body wraps or facials at Talise Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a 24-hour gym
  • 7 minutes by foot from Wild Wadi Water Park and a 4-minute drive from Ski Dubai
  • Free shopping centre shuttle service

Jumeirah Mina Al Salam Dubai ratings based on 48 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Mina Al Salam Dubai

Everyone (20) Couples (11) Family (14) Friends (1)
4 out of 5
Excellent service but changes to club will make it less appealing, eg no adults only club room

Posted by on 12 Oct 2019

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Comment from Hotel Management

13 Oct 2019 by MAS

Dear Guest, I am delighted to learn from your review that you enjoyed your recent stay and I thank you for mentioning excellent service provided by our colleagues and we all look forward to welcoming you back to Jumeirah Mina A'Salam in the future. Best Regards, Management Team Jumeirah Mina A'Salam

5 out of 5
It was a truly amazing property and the service was impeccable!

Posted by on 28 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by MAS

Dear Guest, I am happy to know that you thoroughly enjoyed your recent stay with us. Thank you for recommending our hotel, we certainly look forward to welcoming you back to Jumeirah Mina A'Salam in the future. Best Regards, Management Team Jumeirah Mina A'Salam

5 out of 5
Everything was perfect. We were treated like kings. Thank you to the very kind and competent staff of the hotel.

Posted by , from Switzerland on 14 May 2018

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Comment from Hotel Management

14 May 2018 by DT

Dear Laurent, Thank you for choosing to stay at Jumeirah Mina A'Salam on your recent visit to Dubai. I am delighted to know that you were pleased with the hotel services and in particular the helpfulness of our team. I am sure that they will be thrilled to know that you appreciate their efforts and we all look forward to welcoming you back in the near future. Best Regards, Dario Trombetta Front Office Manager Jumeirah Mina A'Salam

5 out of 5

Will always stay at this group of when in Dubai

Clean, friendly staff, amazing experience as always in MAS

Posted by , from london on 20 Sep 2017

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Comment from Hotel Management

19 Oct 2017 by Dario Trombetta

Dear Guest Thank you for taking the time to share your feedback from your stay with us at Jumeirah Mina A’ Salam, I am happy to know that you enjoyed your stay. Thank you once again and we all look forward to welcoming you back in the future. Best Regards Dario Trombetta Front Office Manager

5 out of 5

Very Nice hotel with exceptional surroundings

This is a great hotel with very nice staff and facilities. I recommend this hotel for a luxurious and comfortable stay and definitely accomadates families and couples. Our room was modern and cleaned twice daily. This is truly a fantastic hotel. All the staff were very nice especially Sajid from concierge who is extremely helpful and well informed.

Posted by on 30 Aug 2017

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Comment from Hotel Management

19 Oct 2017 by Dario Trombetta

Dear Guest Thank you for taking time to post a review on Expedia / Ebookers for your stay at Jumeirah Mina A'Salam. I am delighted that you had fantastic stay with us and thank you for recommending our hotel. I have also shared your feedback with Sajid, he was delighted that you remembered him and appreciated his efforts. I sincerely appreciate your very kind feedback regarding our colleagues and thank you for choosing to stay with us. Best Regards Dario Trombetta Front Office Manager

5 out of 5

Totally amazing

Hotel was fantastic. Staff very friendly and helpful. Perfect location

Posted by on 13 Oct 2015

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5 out of 5

Excellent trip with my daughter

Fantastic vacation & the staff fabulous! It had all the facilities required onsite and there was no need to go outside the resort.

Posted by on 14 Jul 2015

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4 out of 5

Good family hotel

The hotel was lovely, our room was miles away from the list and backed into a contraction site but the noise wasn't actually that bad (we received note of the potential disruption) keep the balcony door shut and you're good. Service was as good as can be expected in such a large establishment and our stay was very pleasant. I think downtown Dubai would be my preference next time but this hotel is perfect for a beach holiday and good for those with kids.

Posted by on 27 May 2015

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5 out of 5

Another Great trip

Having stayed here a couple times previously we were hoping it lived up to previous visits. All I can say is that yet again it was just right,the staff always welcome you with a smile and all the facilities etc are what to expect from the Jumeirah Group of hotels. Definitely will book again if we revisit Dubai.

Posted by on 25 Jan 2015

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4 out of 5

Great break before visiting family but not long enough!

Stayed for 2 nights - arrived 7.30am - first told our room not available until 3pm (which I appreciate is the normal time) but after having a coffee & speaking to a young gentleman on reception we were able to go into a room at 10.30 which was fantastic as we had travelled all night. The only down side was the room overlooked the building site but we had been forewarned of that so it was no big deal - at least there was no noise.

Posted by on 12 Oct 2014

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 8 February:

  • Water park

Property Features

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy your summer holiday at Jumeirah Mina Al Salam Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 15 outdoor swimming pools. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a complimentary water park, a complimentary children's club and a children's pool. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 292 guestrooms or units
  • 7 levels
  • 6 dining venues
  • 2 bars by the pool
  • Conference rooms
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of indoor pools - 2
  • Number of outdoor pools - 15
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jumeirah Mina Al Salam Dubai offers 292 accommodations with fireplaces and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. Televisions come with premium satellite channels. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Fireplace
  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.

Hanaaya – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Tortuga – Overlooking the ocean, this restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Zheng He’s – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Shimmers – This beachfront restaurant specialises in Greek cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Bahri Bar – Overlooking the ocean, this bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

A private beach, 2 outdoor tennis courts and a complimentary water park are featured at the hotel. 15 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing on site
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Golf lessons available nearby

Spa Services

Talise Spa has 22 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 22
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must present valid passport or government issued photo identification at check-in.

Guests booked in a "For UAE Residents and Nationals" room type must present residence card, passport with a valid UAE residence visa or a UAE ID card at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Half board rates do not include drinks, in-room dining, or dining in club lounges. Meals are set menu. Fees apply for select dishes and restaurants.

Jumeirah Mina Al Salam Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Jumeirah Mina Al Salam Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 165 for adults and from AED 83 for children
  • Airport shuttle fee: AED 385 per vehicle (return)
  • Airport shuttle fee per child: AED 385 (return)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeirah Mina
  • Jumeirah Mina Salam
  • Madinat Jumeirah Mina
  • Madinat Jumeirah Mina Salam
  • Madinat Mina Salam
  • Mina Jumeirah
  • Mina Salam
  • Mina Salam Jumeirah
  • Mina Salam Madinat
  • Mina a` Salam At Madinat Jumeirah Hotel Dubai
  • Mina Al Salam
  • Mina Salam Dubai
  • Mina Salam Hotel
  • Jumeirah Mina A’Salam Madinat Jumeirah Hotel Dubai
  • Jumeirah Mina A’Salam Madinat Jumeirah Hotel
  • Jumeirah Mina A’Salam Madinat Jumeirah Dubai
  • Jumeirah Mina A’Salam Madinat Jumeirah
  • Jumeirah Mina Salam Madinat Jumeirah Hotel Dubai
  • Jumeirah Mina Salam Madinat Jumeirah Hotel
  • Jumeirah Mina Salam Madinat Jumeirah Dubai
  • Jumeirah Mina Salam Madinat Jumeirah
  • Mina A Salam Madinat Jumeirah
  • Jumeirah Mina A Salam Madinat Jumeirah

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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