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5.0 out of 5

"An amazing hotel. Nothing is too much trouble for staff. Fabulous choice of dining experiences beautiful pool and beachfront. I didn't Tell them it wa ... " More

By a verified traveller on Fri 14 Jun 2019

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Arabian, Club Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room (Ocean)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Arabian)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Arabian, Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jumeirah Al Qasr Dubai. During your stay, you'll be connected to the convention centre and just a quick walk from Souk Madinat Jumeirah. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.

  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy Middle Eastern cuisine with ocean views at Khaymat Al Bahar, one of the property's 6 restaurants
  • Full breakfast served daily for a fee
  • Splash around at the free water park or swim in the 2 indoor and 15 outdoor pools
  • Treat yourself to body treatments, massages or body scrubs at Talise Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 5 outdoor tennis courts and a gym
  • 10 minutes by foot from Souk Madinat Jumeirah and a 2-minute drive from Wild Wadi Water Park
  • Free local-area and shopping centre shuttle service

Jumeirah Al Qasr Dubai ratings based on 31 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Al Qasr Dubai

Everyone (14) Couples (11) Family (3) Friends (1)
5 out of 5

Posted by on 28 Aug 2021

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5 out of 5
An amazing hotel. Nothing is too much trouble for staff. Fabulous choice of dining experiences beautiful pool and beachfront. I didn't Tell them it was my Daughter-in-law’s birthday whilst we were there but we came back to the room to find a chocolate birthday cake and beautiful card and message they just do the little things that matter

Posted by on 14 Jun 2019

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Comment from Hotel Management

12 Jul 2019 by Salkyn Bekeeva

Dear Valued Guest, Thank you very much for taking the time to complete the survey on your recent stay with us. We were delighted to read that you were overall impressed by the facilities of our hotel and the quality of services provided during your stay. Your comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced during your recent stay Kind Regards,

5 out of 5

Posted by on 13 Feb 2019

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Comment from Hotel Management

12 Jun 2019 by Sally

Dear Valued Guest, I would like to thank you for taking the time for rating our service following your recent stay at Al Qasr. As a company we greatly value feedback of all types in order to continuously deliver a high standard of service. Hope you had a wonderful stay with us and we look forward to welcome you back. Best Wishes,

5 out of 5

Perfection!

From moment of arrival at airport the service was 100. Hotel, staff, facilities were faultless! Luxury in every way.

Posted by on 24 Jun 2015

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5 out of 5

Difficult to fault

Beautiful hotel with excellent amenities. You could quite easily spend a week in the resort without leaving. The staff were excellent and had the perfect balance of being very helpful without being overwhelming.

Posted by on 29 Apr 2014

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5 out of 5

A week in paradise

It was the second times we returned to Al Qasr Madinat Jumeirah, and it was a good decision. The room, originally allocated was changed into a one with better view. The only minus was the hairdryer that was installed in the room, instead in the bathroom. The staff is polite, cooperative and efficient. The shuttle bus service is on schedule. We will come back.

Posted by on 9 Feb 2014

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5 out of 5

Posted by on 26 Feb 2023

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5 out of 5

Posted by on 12 Jun 2022

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5 out of 5

Posted by on 12 Nov 2021

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5 out of 5
Erinomainen myös pienten lasten kanssa (kids club, kids pool, Wild Wadi vesipuisto). Parhaiten sopii pariskuntien luksuslomaksi. Resort varmasti yksi maailman hienoimmista. Huonopuoli ettei ole perhehuoneita. Yhdistettäviä huoneita löytyy mutta kallis vaihtoehto jos yhden ”ylimääräisen” henkilön takia joutuu ottamaan kaksi huonetta. Siisteys huippuhyvä sekä huoneissa että yleisissä tiloissa. Aamupala erittäin hyvä. Aamupala klo 11.30 saakka mutta ruuat viedään pois noutopöydistä klo 11.25. Älä myöhästy! Henkilökunta parasta A-ryhmää. Vain aamupalalla henkilökunnan hymy unohtui mutta sekin johtui meistä koska tulimme viime tipassa.

Posted by on 25 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Mariya

Dear Guest thank you very much for sharing your comments and experience with us. We hope to welcome your family back soon. Regards, Mariya

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 8 February:

  • Water park

Property Features

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Enjoy your summer holiday at Jumeirah Al Qasr Dubai with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 15 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary water park, a children's pool and outdoor tennis courts. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.

  • 1 building
  • 292 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars by the pool
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of indoor pools - 2
  • Number of outdoor pools - 15
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 5
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jumeirah Al Qasr Dubai offers 292 accommodations with iPod docking stations and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas. Select Comfort beds feature premium bedding. 36-inch plasma televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Dining room
  • Sitting area
  • Select Comfort beds
  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:30 AM.

Khaymat Al Bahar – Overlooking the ocean, this restaurant specialises in Middle Eastern cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

The Hide – Overlooking the garden, this restaurant specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Al Hambra – Overlooking the ocean and garden, this restaurant specialises in Spanish cuisine and serves brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Koubba Bar – Overlooking the ocean, this bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Al Fayrooz Lounge – Overlooking the ocean, this restaurant specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

A private beach, 5 outdoor tennis courts, a health club and a complimentary water park are featured at the hotel. 15 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Rock climbing on site
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Talise Spa has 22 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 22
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must present valid passport or government issued photo identification at check-in.

Half board rates do not include drinks, in-room dining, or dining in club lounges. Meals are set menu. Fees apply for select dishes and restaurants.

Jumeirah Al Qasr Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Jumeirah Al Qasr Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid 19 Updates (Jumeirah)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 165 for adults and from AED 83 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way)
  • Airport shuttle fee per child: AED 150 (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Qasr
  • Al Qasr Jumeirah
  • Al Qasr Madinat Jumeirah
  • Al Qasr Madinat Jumeirah Dubai
  • Al Qasr Madinat Jumeirah Hotel
  • Al Qasr Madinat Jumeirah Hotel Dubai
  • Jumeirah Al Madinat
  • Madinat Al Qasr
  • Madinat Al Qasr Jumeirah
  • Qasr Madinat Jumeirah
  • Jumeirah Al Qasr Madinat Jumeirah Hotel Dubai
  • Jumeirah Al Qasr Madinat Jumeirah Hotel
  • Jumeirah Al Qasr Madinat Jumeirah Dubai
  • Jumeirah Al Qasr Madinat Jumeirah
  • Jumeirah Al Qasr
  • Jumeirah Al Qasr Dubai Hotel
  • Jumeirah Al Qasr Dubai Dubai
  • Jumeirah Al Qasr Madinat Jumeirah
  • Jumeirah Al Qasr Dubai Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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