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4.7 out of 5

"Excellent hotel, beautiful property with stunning views, a vast array of amenities and flawless service with attention to details " More

By a verified traveller on Sun 19 Sep 2021

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Ocean Club Superior

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Family)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Gulf Ocean)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jumeirah Al Naseem Dubai. During your stay, you're just a quick walk from Wild Wadi Water Park. Features include free WiFi in public areas, free valet parking and a free area shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at The Palmery, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the indoor and 5 outdoor pools
  • Treat yourself to aromatherapy, body scrubs or facials at Talise Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and yoga classes
  • Just a 2-minute walk from Wild Wadi Water Park and 3 minutes on foot from Burj Al Arab
  • Free shopping centre and local-area shuttle service

Jumeirah Al Naseem Dubai ratings based on 21 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Al Naseem Dubai

Everyone (12) Couples (3) Family (1)
5 out of 5
Excellent hotel, beautiful property with stunning views, a vast array of amenities and flawless service with attention to details

Posted by on 19 Sep 2021

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5 out of 5
Fantastic relaxing stay in top class hotel. Beautiful setting and surroundings with gorgeous soft sandy beach. Rooms big, beautiful and well appointed with huge really comfortable bed. Staff couldnt be more friendly and helpful and plenty high quality and varied restaurants to eat in. Loved this whole area and will definately return

Posted by , from Scotland on 20 May 2018

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Comment from Hotel Management

26 May 2018 by Lokesh

Dear Loma Thank you for choosing to stay with us at Jumeirah Al Naseem. We are delighted to hear that you liked our resort amenities, restaurants and our colleagues were friendly and helpful. We are very much looking forward for another opportunity to host you. Thank you With best regards Lokesh Suwalka Front Office manager

5 out of 5

Posted by , from Hünenberg See on 18 Apr 2023

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5 out of 5
Super schöne Lage, qualitativ Hochstehend, schöne Poolanlage, Personal sehr freundlich

Posted by on 31 Jan 2022

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Comment from Hotel Management

23 Feb 2022 by Jumeirah Al Naseem General Manager

Sehr Geehrter André, Vielen Dank, dass Sie dem Jumeirah Al Naseem eine Fünf-Sterne-Bewertung gegeben haben. Wir würden uns freuen, Sie wieder begrüßen zu dürfen. Wärmste Grüße, Azar Saliba Hauptgeschäftsführer Jumeirah Al Naseem

5 out of 5
Sehr angenehm

Posted by on 19 Aug 2021

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5 out of 5
The venue and the service are outstanding. Same applies for the newly opened gym. In general, I highly appreciate the variability of the hotel.

Posted by on 9 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Natali

Thank you very much for your positive feedback! Hope to welcome you back in nearest future!

4 out of 5

Posted by on 13 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by Kristine

Thank you for your review. We hope to welcome you back again in the near future.

4 out of 5
Unfortunatelly I got a very noise room, that faced the road to the Burj and the construction site

Posted by on 12 Nov 2019

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Comment from Hotel Management

13 Nov 2019 by Kristine

Dear Anonymous, Thank you for your feedback. We are sorry to hear that your room was not up to expectations. We hope to have the chance to welcome you back and provide you with a better experience in Jumeirah Al Naseem.

5 out of 5
Sehr luxuriöses Hotel mit allen Annehmlichkeiten und wunderbaren Strand mit schöner Aussicht auf das Burj Al Arab.

Posted by on 15 Sep 2019

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Comment from Hotel Management

4 Oct 2019 by Anca Iftime

Thank you for your feedback!

5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

29 Jul 2019 by Nicolas Chaudet

Dear Guest, Thank you for your recent rating regarding your stay at Jumeirah Al Naseem! Will ensure your comment is shared within our teams! We hope to welcome you back in the nearest future! Warm regards,

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 8 February:

  • Water park

Property Features

Walk outside to smell the salty air and watch the ocean waves from the resort's beach. At Jumeirah Al Naseem Dubai, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 430 guestrooms or units
  • 5 dining venues
  • 3 bars on the beach
  • Conference rooms
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of indoor pools - 1
  • Number of outdoor pools - 5
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Jumeirah Al Naseem Dubai offers 430 accommodations with DVD players and minibars. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes dining tables. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Children's slippers
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Palmery – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Rockfish – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Summersalt – This beach restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Al Mandhar Lounge – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open 24 hours. Open daily.

Ambar – This bar specialises in Middle Eastern cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and a complimentary water park are featured at the resort. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Talise Spa has 26 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Thai massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 26
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in a "Only for UAE Residents and Nationals" room type must present residence card, passport with a valid UAE residence visa or a UAE ID card at check-in. The property reserves the right to amend the rate if valid proof is not provided.

All guests must present valid passport or government issued photo identification at check-in.

Half board rates do not include drinks, in-room dining, or dining in club lounges. Meals are set menu. Fees apply for select dishes and restaurants.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Jumeirah Al Naseem Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 157 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeirah Al Naseem Madinat Jumeirah Resort Dubai
  • Jumeirah Al Naseem Madinat Jumeirah Dubai
  • Jumeirah Al Naseem Madinat Jumeirah Resort Dubai
  • Jumeirah Al Naseem Madinat Jumeirah Resort
  • Jumeirah Al Naseem Madinat Jumeirah Dubai
  • Jumeirah Al Naseem Madinat Jumeirah
  • Resort Jumeirah Al Naseem - Madinat Jumeirah Dubai
  • Dubai Jumeirah Al Naseem - Madinat Jumeirah Resort
  • Resort Jumeirah Al Naseem - Madinat Jumeirah
  • Jumeirah Al Naseem - Madinat Jumeirah Dubai
  • Jumeirah Al Naseem
  • Jumeirah Al Naseem Dubai Dubai
  • Jumeirah Al Naseem Dubai Resort
  • Jumeirah Al Naseem Madinat Jumeirah
  • Jumeirah Al Naseem Dubai Resort Dubai

You should know

  • Pool access available from 8:00 AM to 6:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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