JA The Resort - JA Palm Tree Court, Dubai - Reviews, Photos & Rates

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VIP Access

Choose dates to view prices

Dates

January 2025

February 2025

4 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers

7 restaurants, breakfast, dinner served; international cuisine

Private beach, sun-loungers, beach umbrellas, beach towels

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub

Pool

Bar

All-inclusive

Breakfast available

Explore the area

Within JA The Resort, Palm Jebel Ali, Dubai, Dubai

Palm Islands
‪2 min walk‬
LEGOLAND® Dubai
‪17 min drive‬
Dubai Exhibition Centre
‪17 min drive‬
Dubai (DXB-Dubai Intl.)
‪54 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, Sea View

60 sq m
Sea view
Sleeps 4
1 King Bed

Junior Suite, Sea View (Tamr Pool, Beach & Splash Park Access)

Exceptional

60 sq m
Sea view
Sleeps 4
1 King Bed

Junior Suite, Terrace, Beachfront (Tamr Pool, Beach & Splash Park Access)

Very good

62 sq m
Beach view
Sleeps 4
1 King Bed

Premium Suite (Junior,Tamr Pool & Splash Park Access)

62 sq m
Sleeps 4
1 King Bed

Family Suite (Junior,Tamr Pool,Beach&Splash Prk Acc)

Exceptional

60 sq m
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Sea View (Signature Club Lounge Access)

120 sq m
Sea view
Sleeps 5
1 King Bed

Junior Suite, Garden View

Exceptional

60 sq m
Sleeps 4
1 King Bed

Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.)

124 sq m
Beach view
Sleeps 5
1 Double Bed

Suite, Sea View (Residence, Beach Cabana, Lounge Access)

60 sq m
Sea view
Sleeps 4
1 King Bed

Junior Suite, Terrace (Premium Garden)

62 sq m
Sleeps 4
1 King Bed

Room, 2 Bedrooms, Sea View (Residence, Sig. Lounge Access, Butler serv.)

210 sq m
Sea view
Sleeps 7
2 Double Beds

Junior Suite, Terrace (Garden,Tamr Pool, Beach&Splash Prk Ac)

62 sq m
Sleeps 4
1 King Bed

Junior Suite, Terrace, Beachfront

62 sq m
Beach view
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 room

includes taxes & fees

2 Feb - 3 Feb

About this property

JA The Resort - JA Palm Tree Court, Dubai

Luxury resort on the beach, with 4 outdoor pools

Spend the day relaxing at JA The Resort - JA Palm Tree Court, Dubai's private sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.

JA The Resort - JA Palm Tree Court, Dubai offers 212 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Memory foam beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a marina. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at JA The Resort - JA Palm Tree Court, Dubai. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas, free valet parking, and a free area shuttle.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine with garden views at La Fontana, one of the property's 7 restaurants
Buffet breakfast served daily for a fee
Splash around at the lazy river or swim in the 4 outdoor pools
Indulge with reflexology, body treatments, or detox wraps at the spa
Services include free babysitting, a kid's club, and dry cleaning/laundry
Onsite recreation includes a private beach, a golf course, and 4 outdoor tennis courts
11.1 mi (17.9 km) from MOTIONGATE™ Dubai and 11.2 mi (17.9 km) from LEGOLAND® Water Park
Free theme park, shopping center, and local-area shuttle service

Some rates at JA The Resort - JA Palm Tree Court, Dubai are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at JA The Resort - JA Palm Tree Court, Dubai, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 2 swim-up bars. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

La Fontana - This poolside family restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Shooters - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

White Orchid - This poolside theme restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Captain's Restaurant&Bar - This family restaurant specializes in Mediterranean cuisine and is located on the beach. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at JA The Resort - JA Palm Tree Court, Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Windsurfing

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Lithuanian, Portuguese, Russian, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle
Free shopping centre shuttle
Free theme park shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 130 for adults and AED 65 for children
7 restaurants and 1 coffee shop/cafe
2 swim-up bars, 3 beach bars, 4 poolside bars and 1 bar
24-hour room service

Restaurants on site

La Fontana
Shooters
White Orchid
Captain's Restaurant&Bar

Things to do

4 outdoor pools
4 outdoor tennis courts
Fitness classes
Arcade/games room
Archery
Beach volleyball
Billiards/pool table
Boat tours
Canoeing
Children's pool
Fishing
Fitness centre
Full-service spa
Golf course
Golf driving range
Helicopter/aeroplane tours
Horse riding/hire
Kayaking
Mini golf
Motor-boating
Parasailing
Playground
Racquetball/squash
Sailing
Sauna
Shopping
A hot tub
Steam room
Tennis
Volleyball
Waterskiing
Windsurfing
Yoga classes

Family friendly

4 outdoor pools
Arcade/games room
Children's club
Children's pool
Free area shuttle
Free babysitting
Free cots/infant beds
Free supervised childcare
Free theme park shuttle
In-room childcare (surcharge)
Laundry facilities
Lazy river
Mini golf
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Water slide

Conveniences

ATM/banking services
Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Lockers available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre
Meeting rooms

Outdoors

Beach loungers
Beach umbrellas
Garden
Marina on site
Picnic area
Pool sunloungers
Private beachfront location
Terrace

Spa

10 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Doorbell and phone notification
Lever door handles
Pool access ramp on site
Pool hoist on site
Portable hoist available
Step-free path to entrance
Tile flooring in room
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible public bathroom
Wheelchair-accessible (may have limits)
Wheelchairs available on site

Beach towels
Couples dining
Designated smoking areas (fines apply)
Romance packages available
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Free cots/infant beds
Memory-foam mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Bidet
Free toiletries
Hairdryer
Private bathroom
Separate bath and shower
Towels
Toothbrush and toothpaste (on request)

Entertainment

42-inch LCD TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Access via exterior corridors
Connecting rooms available
Desk
Desk chair
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Guests booked in a "UAE Resident, UAE ID Mandatory" room type must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.

The minimum height to access the water park is 39 inches (100 centimeters). Children under 47 inches (120 centimeters) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at JA The Resort - JA Palm Tree Court, Dubai

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AED 250.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
Airport shuttle fee: AED 295 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

JA The Resort - JA Palm Tree Court, Dubai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place an authorization for the 1st night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 9:00 AM to 6:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

JA Court

JA Palm

JA Palm Court

JA Palm Tree

JA Palm Tree Court

JA Palm Tree Court Hotel

JA Palm Tree Court Hotel Jebel Ali

JA Palm Tree Court Jebel Ali

JA Tree Court

Palm Tree Court

JA Palm Tree Court Resort Jebel Ali

JA Palm Tree Court Resort

JA The Resort - JA Palm Tree Court, Dubai Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Hossein

19 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money here

Not worth the money – too far from civilization, noisy even at night with workers shouting and slamming doors. The buggy transfers are unreliable, and I waited an hour at reception to get my room...

Stayed 1 night in Oct 2024

8/10 Good

Ramesh

Travelled with family

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was amazing trip with family

Stayed 2 nights in Sep 2024

6/10 Okay

Duncan

7 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Ananthnadh

Travelled with family

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Joyce

Travelled with family, Travelled with family and small children, Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff wa stupendous, mohammed ,Ganga,David ,Kimani in concierge to mention but afew were awesome.so ready to assist and went above their duties to help in all we needed.Thank you.When returning to Dubai be assured you would be my 1st choice.

Stayed 6 nights in Sep 2024

4/10 Poor

adrian

16 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Sep 2024

6/10 Okay

Jacquelyn

3 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Ammar

29 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family and small children

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it

Stayed 3 nights in Aug 2024

10/10 Excellent

Rajat

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Adil

20 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful time my family and I had at JA Reaort. ❤️

Stayed 6 nights in Jul 2024

10/10 Excellent

Adil

Travelled with family, Travelled with family and small children, Business traveller

16 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Irfaan

Travelled with family

2 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay , service was excellent we had an amazing time. Excellent service from Andrew and babu always willing to assist and giving good recommendations. The team went above to always cater to your needs. Will definitely be back soon.

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Staycation

My family and kids loved it especially the Just splash water park and the peacocks on the site. Cherry on the Cake is that the resort upgraded me for free. Overall very enjoyable stay. We will visit this hotel again.

Stayed 1 night in May 2024

10/10 Excellent

Banke

1 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2024

10/10 Excellent

Dennis

31 Mar 2024

Stayed 3 nights in Mar 2024

6/10 Okay

Geeta

21 Mar 2024

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 8 nights in Mar 2024

8/10 Good

David

Travelled with family and small children

18 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We would have loved to seen/received the VIP amenities promised but we didn't get any of the,. We arrived at the hotel early and were told there was no upgraded rooms and no such VIP amenities. The hotel was fantastic though and we enjoyed every min of being there. We will come again. Just rather we didn't have the VIP carrot dangled in front of us by Expedia - not the hotel.

Stayed 10 nights in Mar 2024

6/10 Okay

CYNTHIA

Travelled with family

17 Mar 2024

Liked: Cleanliness, staff & service

The staff were great and always there to help. The watersports staff were especially helpful, fun and took the time to make it an easy and memorable experience! Few changes could make this an amazing resort. There is no convenient spot to just stop at anytime to have a snack or drink. There are time frames in which to do so and are not convenient, a hassle to be honest. It is far away from any excursions or attractions so unless you only want to stay on a resort I’d go elsewhere as it’s costly! Getting a buggy takes too long if they even come at all. Food was great when you can get it at the scheduled time frames. Overall ok as a resort but it’s not convenient and I didn’t feel it was organized well. Huge shoutout to the water sports staff. They were brilliant!

Stayed 8 nights in Mar 2024