Holiday Inn & Suites Dubai Festival City by IHG

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Dates

April 2025

May 2025

Minibar, in-room safe, desk, blackout curtains

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Bar
Spa
Room service
Gym

Explore the area

Gateway Avenue, Festival City, Dubai

Dubai Festival City Mall
‪13 min walk‬
Dubai Creek
‪19 min walk‬
Dubai Mall
‪10 min drive‬
Dubai (DXB-Dubai Intl.)
‪10 min drive‬

Room options

Premium Room, 1 King Bed, Kitchen

City view
Sleeps 3
1 King Bed

Family Room, Multiple Beds

City view
Sleeps 5
2 Twin Beds and 1 King Bed

Apartment, 1 Bedroom (Creek View)

Water view
Sleeps 5
1 King Bed

Standard Room, 1 King Bed (Waterfront View)

Water view
Sleeps 3
1 King Bed

Premium Apartment, 1 Bedroom, Balcony

City view
Sleeps 5
1 Twin Bed

Premium Room, 1 King Bed

City view
36 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Single Beds, Terrace

City view
Sleeps 3
2 Twin Beds

Standard Room (Waterfront View)

Water view
28 sq m
Sleeps 3
1 Twin Bed

Junior Suite, 1 King Bed

City view
59 sq m
Sleeps 3
1 King Bed

Standard Room

City view
28 sq m
Sleeps 3
1 Twin Bed

Premium Room, 1 King Bed, Kitchen, City View

City view
Sleeps 3
1 King Bed

Standard Room, 1 King Bed, Terrace

City view
28 sq m
Sleeps 3
1 King Bed

Apartment, 1 Bedroom

City view
Sleeps 5
1 King Bed

Standard Room, 2 Single Beds (Waterfront View)

Water view
28 sq m
Sleeps 3
2 Twin Beds

Standard Room, 1 King Bed

City view
28 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Single Beds

City view
28 sq m
Sleeps 3
2 Twin Beds

Standard Room, 1 King Bed, Accessible

City view
Sleeps 3
1 King Bed

Similar properties

Pool
Breakfast included
Free airport shuttle
Parking included

for 1 room

includes taxes & fees

24 Apr - 25 Apr

About this property

Central hotel with a full-service spa connected to a shopping center in Dubai

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.

Holiday Inn & Suites Dubai Festival City by IHG offers 496 air-conditioned accommodations with minibars and safes. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The onsite spa has couples treatment room(s). Services include massages.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Dubai Festival City by IHG. During your stay, you'll be connected to a shopping center, and within walking distance of Dubai Festival City Mall. Features include free WiFi in public areas and free valet parking, plus a full-service spa.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine while dining at Sirocco
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Indulge with massages at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Guests have great things to say about the helpful staff and the proximity to shopping
13 minutes by foot from Dubai Festival City Mall and a 3-minute drive from Dubai Creek

Holiday Inn & Suites Dubai Festival City by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. A children's pool, a 24-hour fitness center, and spa services are also featured at the business-friendly Holiday Inn & Suites Dubai Festival City by IHG. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Sirocco - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Joe's Backyard Grill - This bistro specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Zeste Cafe - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

Z Garden - This café specializes in international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 75 per person
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Joe's Backyard Grill
Sirocco
Z Garden
Zeste Cafe

Things to do

24-hour gym
Children's pool
Full-service spa
Outdoor pool
Sauna
Shopping
Steam room
TV in common areas

Family friendly

Children's pool
Free cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Guidebooks
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business centre
6 meeting rooms
Computer station

Outdoors

Garden
Terrace
Vegetable garden

Full-service spa

Couples treatment rooms
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Lift (254 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

47-inch smart TV with premium satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 75 per person
Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 7:00 AM to 8:00 PM.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Dubai Festival City Hotel

Holiday Inn Festival City Hotel

Holiday Inn Festival City

Holiday Inn & Suites Dubai Festival City by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Mato

9 Jan 2025

Liked: Cleanliness

Stayed 10 nights in Dec 2024

8/10 Good

Abdul Rahman

7 Jan 2025

Stayed 6 nights in Dec 2024

10/10 Excellent

Rowena

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍

Stayed 2 nights in Jan 2025

10/10 Excellent

Sangeeta

Travelled with family

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good trained staff.

Stayed 4 nights in Jan 2025

8/10 Good

Roland

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Anandh

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2024

10/10 Excellent

Charlene

Travelled with partner

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great property. Modern and spacious room. Breakfast was amazing. Thank you for allowing us to check out at 3PM. We really appreciated it.

Stayed 1 night in Dec 2024

10/10 Excellent

Razvan

26 Dec 2024

Stayed 4 nights in Dec 2024

10/10 Excellent

Tania

18 Dec 2024

4/10 Poor

Tania

18 Dec 2024

4/10 Poor

Tania

18 Dec 2024

4/10 Poor

Tania

18 Dec 2024

Stayed 4 nights in Nov 2024

10/10 Excellent

Amjad

17 Dec 2024

Liked: Cleanliness, staff & service, room comfort

The stay was ok

Stayed 1 night in Dec 2024

6/10 Okay

Tania

17 Dec 2024

Stayed 2 nights in Nov 2024

8/10 Good

Tania

15 Dec 2024

Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveller

12 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Hisham

Travelled with group

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

ramesh

5 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

24 Nov 2024

Liked: Cleanliness, property conditions & facilities

Great property

Stayed 4 nights in Nov 2024

8/10 Good

Claudia

30 Oct 2024

Stayed 2 nights in Oct 2024

8/10 Good

Bassam

26 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Ali, Oakville

26 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

RICARDO JR

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Festival City Dubai - 18-20 OCT 2024

Nice relaxing and comfortable room.

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family

10 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

All the staff from reception to room service were fantastic . Room was clean and worth the money for a nice clean relaxing stay with nice pillows! I only wish they had a few channels in english with movies

Stayed 1 night in Oct 2024