Holiday Inn Dubai - Al Barsha by IHG - Reviews, Photos & Rates

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Dates

April 2025

May 2025

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pool
Spa
Parking included
Room service

Explore the area

Sheikh Zayed Road, P.O. Box 115443, Dubai

Ski Dubai
‪7 min walk‬
Mall of the Emirates
‪8 min walk‬
Burj Al Arab
‪7 min drive‬
Dubai (DXB-Dubai Intl.)
‪29 min drive‬

Room options

Memory-foam beds, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

31 sq m
Sleeps 2
2 Twin Beds

Suite, 1 Bedroom, City View

40 sq m
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Balcony, City View

40 sq m
Sleeps 3
1 King Bed

Suite, 2 Bedrooms, City View (Bath/Shower Combo)

72 sq m
Sleeps 5
2 King Beds

Standard Room, 1 King Bed, View (Atrium View)

32 sq m
Sleeps 2
1 King Bed

Standard Room

31 sq m
Sleeps 2
1 Twin Bed

Premium Room, 2 Single Beds, City View

31 sq m
Sleeps 3
2 Twin Beds

Premium Room

30 sq m
Sleeps 3
1 Twin Bed

Standard Room, 1 King Bed, City View

Sleeps 2
1 King Bed

Standard Room, 2 Single Beds, Accessible Bathtub, City View

Sleeps 3
2 Twin Beds

Suite, 1 Bedroom, City View

Sleeps 3
1 King Bed

Suite, 1 Bedroom, Balcony

Sleeps 3
1 King Bed

Premium Room, 1 King Bed, City View

30 sq m
Sleeps 3
1 King Bed

Similar properties

Pool
Spa
Kids pool
Parking included

for 1 room

includes taxes & fees

12 Apr - 13 Apr

About this property

Holiday Inn Dubai - Al Barsha by IHG

Hotel with a full-service spa, a quick walk to Mall of the Emirates

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free beach shuttle. Other amenities include a nightclub, a health club, and a bar/lounge.

Holiday Inn Dubai - Al Barsha by IHG offers 309 accommodations with iPod docking stations and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature memory foam mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Azure. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Dubai - Al Barsha by IHG. During your stay, you're just a quick walk from Mall of the Emirates. You'll find features like free WiFi in public areas, free valet parking, and a free area shuttle.

Free WiFi and wired Internet
Free valet parking and self parking
Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Indulge with Thai massages, reflexology, or body treatments at Spa Azure
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Just a 2-minute drive from Mall of the Emirates and 7 minutes from Burj Al Arab
Free local-area, shopping center, and beach shuttle service

Holiday Inn Dubai - Al Barsha by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 491 square feet (46 square meters) and includes conference space. A children's pool, a nightclub, and a sauna are also featured at the business-friendly Holiday Inn Dubai - Al Barsha by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 4-star Dubai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Holiday Inn Dubai - Al Barsha by IHG has a restaurant on site.

The Gem Garden - Cont - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Portuguese, Russian, Spanish, Thai, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free offsite parking
24-hour return airport shuttle on request for a surcharge
Free area shuttle
Area shuttle
Free beach shuttle
Free shopping centre shuttle
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 75 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

The Gem Garden - Cont

Things to do

Billiards/pool table
Children's pool
Full-service spa
Health club
Karaoke
Nightclub
Outdoor pool
Sauna
Steam room
TV in common areas

Family friendly

Children's pool
Free area shuttle
Free cot
In-room babysitting
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

491 square feet of conference space
Business centre
Computer station
Meeting rooms

Outdoors

Picnic area
Pool loungers
Rooftop terrace

Full-service spa

Aromatherapy
Body scrubs
Deep-tissue massages
Facials
Manicures/pedicures
Reflexology
Spa open daily
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Memory foam mattress
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV with premium satellite channels
IPod dock
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from March 1 2025 to December 31 2025 (dates subject to change).

The property will be renovating from March 1 2025 to December 31 2025 (completion date subject to change). The following areas are affected:

Bar/lounge
Business center
Dining venue(s)
Elevator
Exterior
Fitness facilities
Front desk
Hallway
Laundry facilities
Lobby
Meeting facilities
Parking area
Sauna
Spa
Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Holiday Inn Dubai - Al Barsha by IHG

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 120.0 per stay.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 75 per person
Airport shuttle fee: AED 200 per vehicle (one-way)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 120.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Holiday Inn Dubai - Al Barsha by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property Registration Number 605680

We should mention

Pool access available from 8:00 AM to 9:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Dubai Al Barsha Holiday Inn

Holiday Inn Dubai Al Barsha

Holiday Inn Hotel Dubai Al Barsha

Holiday Inn Dubai-Al Barsha Hotel Dubai

Holiday Inn Dubai Al Barsha Hotel

Holiday Inn Dubai - Al Barsha by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Sacora, Hammond

26 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

Mostly everything was great besides one huge problem I had. I normally don’t allow my room to be cleaned unless I am inside for this very reason. The cleaner threw away my brand new clothing, jewelry and other accessories I purchased because he classified it as trash. It was in shopping bags. The cleaner denied it at first but I pressed on. They then went through the trash and got my brand new items out and brought them to me. However he had no business going through my stuff. If it was in a bag he should’ve cleaned around the bag. They forced me to allow them to clean and that was the result. I am still highly upset about this. When you clean you are not supposed to touch personal items no matter what. If it’s not in the trash don’t you just classify it as trash. Other than that the entire stay was great.

Stayed 7 nights in Dec 2024

10/10 Excellent

Tiffany

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very beautiful and friendly establishment ! Highly recommend, clean, convenient to everything, I just loved the place.

Stayed 3 nights in Dec 2024

10/10 Excellent

Bassem

12 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 4 nights in Dec 2024

10/10 Excellent

Alan

Business traveller

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Beverley

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 14 nights in Nov 2024

4/10 Poor

Syed

22 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Very average

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Business traveller

16 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

As expected

Holiday Inn. You know what you get. Overall very comfortable

Stayed 1 night in Nov 2024

10/10 Excellent

Masood

Business traveller

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Oct 2024

10/10 Excellent

Masood

Business traveller

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was our business trip. Would like to thank Jamila for all her support and making our stay comfortable. Excellent customer service. Breakfast is good and have lots of variety.. Location is perfect and close to all amenities. Many Restaurants are close by. Mall of emirates is 10 minutes walk, metro train station is 5 minutes away.

Stayed 2 nights in Oct 2024

6/10 Okay

Madhur

Travelled with family

29 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

The stay was bittersweet of sorts. Started on a high note of great check in and very good standards and services by staff to finding dead insects in Asian breakfast which was acknowledged by chef and presumably corrective actions taken to the Hotel suddenly showing a cheap attitude to charging AED 20 for empty plates and cutlery one fine morning out of my 9 nights stay for which I paid AED 610+ per night. That was the lowest point and spoilt the overall stay experience. Given a chance again i would not stay with them rather opt for Novotel Al Barsha barely 500 meters away

Stayed 9 nights in Oct 2024

10/10 Excellent

Masood

Business traveller

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

8/10 Good

Rahman

14 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Saeed

Travelled with family

2 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great stay , thanks to all staff , specifically for Jamila in the receptionnfor her support.. The rooms are great, breakfast international with variety, and everything was exceeding expectations. I recommend this hotel for everyone.

Stayed 6 nights in May 2024

10/10 Excellent

Demis

Business traveller

1 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely hotel, very high quality for the price point. Comfortable bed, spacious room, efficient and quiet Air-Con. Clean and modern, great breakfast.

Stayed 5 nights in Feb 2024

10/10 Excellent

David

1 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Location

Everything is available within walking distance. Quick access to main highway. Excellent breakfast

Stayed 2 nights in May 2024

6/10 Okay

Mohamed

29 May 2024

Liked: Property conditions & facilities

Stayed 5 nights in May 2024

6/10 Okay

aLi

Business traveller

12 May 2024

Disliked: Amenities

Staying in this Property since last couple of years for business travel. Everything is fine about the Property, except the fact that the management is not supportive.. Atleast in my case this time. May be my mistake but things happens and we need to be cooperative. I tried booking this stay when i was in mainland China but to due to the very common email glitch there, it never completed on my computer screen - - & i always reserve non-refundable booking and pay at the time of booking.. Then when i arrived HK after a week and had flawless Internet Connection, i started the non-refundable reservation again and completed it & paid it. When I arrived Dubai a couple of days ago and checked-in this Property, i was told that there are 2 Paid Reservations under my name for the same dates and both are paid. I asked them to CANCEL one and refund and check me in on the other one. Unfortunately they flately refused and said that since i booked with 3rd Party Expedia, therefore i should talk with Expedia only and not from them. And also that i why did i booked through Expedia and not directly with them etc.. I contact Expedia and they says they are trying to contact Property and not been able to get through. Expedia help said that they are trying to resolve the issue and will revert in a day and then 2 days and then 3 days. And one of my duplicate bookings got cancelled as welll without refund. now finally, just before my check out, Expedia emailed me that Property didnt approve

Stayed 4 nights in May 2024

10/10 Excellent

JORGE

Business traveller

5 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2024

10/10 Excellent

Veronica

3 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2024

2/10 Terrible

Leonid

Business traveller

20 Apr 2024

Disliked: Amenities, property conditions & facilities

Couldn’t arrive to the property because it was all flooded. Area around was not reachable. And it was unsafe to go to the hotel. Everything around was dirty and the staff told me that the hotel was flooded. When I called the staff was completely not helpful. I had to stay in another location

Stayed 3 nights in Apr 2024

10/10 Excellent

Rosemary

29 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived to a good happy welcome from Lin, she arranged storage of our luggage till we could check in. We were able to check in early and had a room on club lounge floor. Everything was spotless and very comfortable. We only ate breakfast in the hotel and were not disappointed, good selection of buffet food from different continents, food was tasty and hot. Staff were attentive and cheerful. The metro was a short walk away, which is very good value, as was the Mall of the Emirates. The hotel arranged for a taxi to take us to the airport, it was early, the driver was good and the car comfortable. Would recommend this hotel, the staff are brilliant.

Stayed 3 nights in Mar 2024