Grand Mercure Dubai City

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Dates

April 2025

May 2025

Minibar, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Free airport shuttle
Bar
Room service
Laundry

Explore the area

61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868

City Centre Deira
‪16 min walk‬
Gold Souk
‪8 min drive‬
Dubai Creek
‪10 min drive‬
Dubai (DXB-Dubai Intl.)
‪15 min walk‬

Room options

Deluxe Suite

45 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium Suite

60 sq m
City view
Sleeps 4
1 King Bed

Deluxe Room, 2 Single Beds

30 sq m
City view
Sleeps 3
2 Twin Beds

Grand Suite

101 sq m
City view
Sleeps 7
3 Double Beds

Deluxe Room, 1 King Bed

30 sq m
City view
Sleeps 3
1 King Bed

Premium Room, 2 Single Beds

30 sq m
City view
Sleeps 3
2 Twin Beds

Suite (Dubai)

56 sq m
City view
Sleeps 3
1 King Bed

Suite (Grosvenor)

76 sq m
City view
Sleeps 5
2 Double Beds

Premium Room, 1 King Bed

30 sq m
City view
Sleeps 3
1 King Bed

Similar properties

Pool
Spa
Free airport shuttle
Parking included

for 1 room

includes taxes & fees

2 May - 3 May

About this property

Luxury hotel with 2 restaurants and 2 outdoor pools

2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free valet parking, free airport drop-off, and a free manager's reception. Additionally, 2 poolside bars, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.

Grand Mercure Dubai City offers 361 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Our customers tell us they can't get enough of the helpful staff at Grand Mercure Dubai City. During your stay, you'll be within walking distance of City Centre Deira. Enjoy features like free WiFi in public areas, free valet parking, and free airport drop-off service.

Free WiFi
Free valet parking
Enjoy Middle Eastern cuisine at Walima, one of the property's 2 restaurants and 2 bars/lounges
Buffet breakfast served daily for a fee
Take a swim in the 2 outdoor pools
Treat yourself to body treatments or facials at the spa
Services include a lifeguard on site, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, a steam room, and bike rentals
Just a 3-minute drive from City Centre Deira and 8 minutes from Dubai World Trade Centre
Free airport drop-off shuttle service

Grand Mercure Dubai City offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Grand Mercure Dubai City. You'll have access to the outdoor pool at a partner property. A shuttle from the hotel to the airport is free (available 24 hours). Free valet parking is available.

This 5-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.

Walima - This buffet restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Qova - Onsite café. Open daily.

Mizmah - This theme restaurant specializes in local cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.

Huzza - This bar specializes in international cuisine. Open daily.

D Sky line - This bar specializes in international cuisine. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour free airport drop-off shuttle at scheduled times
Free covered valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 85 for adults and AED 42.50 for children
2 bars/lounges
2 poolside bars
2 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

D Sky line
Huzza
Mizmah
Qova
Walima

Things to do

2 outdoor pools
Bicycle rentals
Children's pool
Full-service spa
Gym
Outdoor pool (guest access)
Steam room

Family friendly

2 outdoor pools
Children's pool
Laundry facilities
Lifeguards on site
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
9 meeting rooms
Computer station
Conference centre

Outdoors

Pool loungers
Pool umbrellas
Terrace

Full-service spa

Facials

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Bathroom emergency pull cord
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height view port in door
Pool access ramp on site
Raised toilet seat
Sign language-capable staff
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

49-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Mobile key entry
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Grand Mercure Dubai City

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 184.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 85 for adults and AED 42.5 for children
Early check-in is available for a fee (subject to availability)
Late check-in fee
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 184.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Grand Mercure Dubai City offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Dubai City Hotel

Grand Mercure Dubai City Dubai

Grand Mercure Dubai Airport Hotel

Grand Mercure Dubai City Hotel Dubai

Grand Mercure Dubai City Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Julie

17 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay for the night

Nice place for overnight traveling through Dubai- easy to get to by metro. Felt fine for solo woman traveling. Appreciated the nice shower and coffee in the room.

Stayed 1 night in Jan 2025

10/10 Excellent

Terry

16 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I enjoyed this hotel. I believe this hotel is why I am having a baby. Thanks for the mirrors to help me get the job done!

Stayed 1 night in Jan 2025

8/10 Good

Shefa

14 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Qaizaar

Travelled with family and small children

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good one night stay, easy parking in the garage, the staff was nice.

10/10 Excellent

Adrian Vasile

Travelled with family

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

They helped with everything we asked. The pool was great, a pitty they only had it open 4 hours between 6 and 10pm.

Stayed 2 nights in Jan 2025

6/10 Okay

Shariq

Travelled with family

6 Jan 2025

Liked: Cleanliness

First issue was we booked with 1king bed & a sofa bed, but hotel management said there is a discrepancy on website that with our booking they don’t offer sofa bed. Then AC didn’t work & it took couple of days to change the room

Stayed 6 nights in Dec 2024

8/10 Good

JOHN

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Located close to airport so ideal transit option but location to transport options other than Taxi is limited. Arriving late with not being able to access breakfast which is included due early departure is an inconvenience. Travel box should be an option . Hotel is relatively new and modern with Gymn pool etc . Highly recommended.

Stayed 1 night in Dec 2024

10/10 Excellent

Ekram

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall I genuinely loved this hotel but the only downside was that you can smell smoke from a different room through our shower. Otherwise the hotel is clean, modern, very close to the airport and the staff were nice.

Stayed 3 nights in Nov 2024

10/10 Excellent

Ankur

3 Jan 2025

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family

1 Jan 2025

Booking did not match room

A booked a delixue room for our family of 4 people which included a king bed and a sofa bed. Was given a room with a king bed and a sofa that does not open. Eventually they brought us a single person bed but the hotel were out of any additional blankets.

Stayed 1 night in Dec 2024

10/10 Excellent

Adm

Travelled with family and small children

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place away from home! Loved the convenience of parking.

Stayed 5 nights in Dec 2024

10/10 Excellent

Raphaël

27 Dec 2024

Liked: Staff & service

Stayed 1 night in Dec 2024

2/10 Terrible

Julian

23 Dec 2024

Disliked: Staff & service

Horrible experience from start to finish.

Stayed 4 nights in Dec 2024

10/10 Excellent

cesar

Travelled with family

23 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fairly priced, minutes from airport, helpful staff, nice rooms and clean

Stayed 1 night in Dec 2024

8/10 Good

Amir, Anaheim

Travelled with family

23 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and accommodating for the hour at which we enter.

Stayed 1 night in Dec 2024

10/10 Excellent

Asif, Edmonton

Business traveller

21 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very well managed

Stayed 3 nights in Dec 2024

2/10 Terrible

Akbar

Travelled with family

20 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a roadh crawling on our bed

Stayed 16 nights in Dec 2024

8/10 Good

Isa

Travelled with family

15 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 10 nights in Dec 2024

6/10 Okay

Edwin

14 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly Dawn, Airway Heights

13 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was beautiful! They are very accommodating. The only problem I had was at check-in. Although I had a reservation for couple months, I get there, and they have no room for what I reserved. I reserved a full apartment, kitchen and all. They put me in a room with zero amenities. Told me to check back next day to see if they have a room. I was there for 12 days and this was inconvenient. They didn't even refund me for the cost I paid vs the much cheaper room they put me in. The bus boys or attendants are so welcoming and helpful. They are full on service and cater to your every need. They were the best part! The hotel was beautiful, and my room was nice, once I got the room I booked.

10/10 Excellent

Tyrone

11 Dec 2024

Stayed 1 night in Dec 2024

6/10 Okay

JIHYUN

11 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Travelled with family

10 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful and the process of checking in and out was good. Customer service was also very good. Thank you very much.

Stayed 1 night in Dec 2024

10/10 Excellent

Tanja

6 Dec 2024

Stayed 1 night in Nov 2024

4/10 Poor

Tracey

4 Dec 2024

Disliked: Staff & service, property conditions & facilities

Badly advertised…not as advertised

Advertising as having a shuttle bus to hotel, not true. Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door. Requested use of upper pool by us and other European visitors, refused. Ordered food and took over 40 minutes to arrive and was cold. Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath. Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size. Dirty toilet and bath several days. Very poor finishing on furnishings, stains on carpeting. Hotel not aimed at the European visitors who want to sun by the pool. Small empty fridge in room no minibar. Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests. Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…