Crowne Plaza Dubai Deira, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Dubai Deira, an IHG Hotel

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Point of interest
Point of interest
Point of interest
Café

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Salahuddin Road, Deira, Dubai, 8668
  • Al Ghurair Centre
    13 min walk
  • Naif Souq
    3 min drive
  • Deira Clocktower
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    13 min drive

Room options

Suite, 1 Bedroom, Club lounge access (Business Lounge Access)

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Smoking

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, 2 Bedrooms

  • 256 sq m
  • Sleeps 7
  • 2 King Beds

Standard Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Smoking

  • 92 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Club lounge access

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Dubai Deira, an IHG Hotel

Luxury Dubai hotel in Deira with 3 restaurants
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Crowne Plaza Dubai Deira, an IHG Hotel offers 300 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Dubai Deira, an IHG Hotel. During your stay, you'll be within walking distance of Al Ghurair Centre. You'll find features like free WiFi in public areas, free valet parking, and a free beach shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy international cuisine at Spice Island, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, Swedish massages, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by foot from Al Ghurair Centre and a 5-minute drive from Gold Souk
  • Free shopping center and beach shuttle service
Crowne Plaza Dubai Deira, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 15037 square feet (1397 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury Crowne Plaza Dubai Deira, an IHG Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Spice Island - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Brioso - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Harrys - This bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Aquarium Lounge - This coffee shop specializes in international cuisine and serves breakfast and light fare. Open 24 hours. Open daily.
Tiki Bar - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Azerbaijani, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Korean, Russian, Serbian, Spanish, Thai, Turkish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 60 per person
  • 3 restaurants and 3 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Spice Island
  • Brioso
  • Harrys
  • Aquarium Lounge
  • Tiki Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15037 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 180
  • 3 steps to reach property
  • Thin carpet in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Dubai Deira, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 60 per person
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Dubai Deira
Crowne Plaza Hotel Dubai Deira
Crowne Plaza Deira Hotel Dubai
Crowne Plaza Dubai Deira Hotel
Crowne Plaza Dubai Deira
Crowne Plaza Dubai Deira, an IHG Hotel Hotel
Crowne Plaza Dubai Deira, an IHG Hotel Dubai
Crowne Plaza Dubai Deira, an IHG Hotel Hotel Dubai

Crowne Plaza Dubai Deira, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 389 out of 851 reviews" "
Rating 8 - Good. 278 out of 851 reviews" "
Rating 6 - Okay. 94 out of 851 reviews" "
Rating 4 - Poor. 45 out of 851 reviews" "
Rating 2 - Terrible. 45 out of 851 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fahad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff are friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stay here, easy access to all areas and transport links. Staff are very friendly and will help resolve any issue. Food is good and rooms clean.
Stayed 1 night in Aug 2024

4/10 Poor

Hasan

Stayed 1 night in Aug 2024

6/10 Okay

Yordanos

Liked: Cleanliness, amenities, property conditions & facilities
I like the cleanliness of the hotel. I didn't like it because my room wasn't available until 7pm. I was tired and wanted to take a nap and shower. It took them long time to get my room ready.
Stayed 1 night in Jul 2024

8/10 Good

Fahad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaneness is really good
Stayed 4 nights in Jul 2024

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Loveness

Stayed 3 nights in Jun 2024

10/10 Excellent

Nawaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 3 nights in Jun 2024

8/10 Good

Anna-Liisa

Stayed 7 nights in Mar 2024

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

THOY CHONG

Stayed 6 nights in Feb 2024

10/10 Excellent

SHOEB

Stayed 4 nights in Feb 2024

4/10 Poor

Ubaidullah

Travelled with partner
Comparing to other crown plaza, it is not a great place to stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Tunesia

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

4/10 Poor

Ian

Business traveller
Disliked: Cleanliness, staff & service
I thought the overall experience was OK. The hotel is beginning to look tired. I sent some clothing off for laundry and when it was eventually delivered, a member of staff asked me to pay for the service in cash. When I explained I didn't have any cash on me, he asked me to check in my wallet. I have been travelling for over 40 years on business and have never been asked to pay cash for this type of service. The worst part of this story is I had to get out the shower to answer the door.
Stayed 1 night in Jan 2024

4/10 Poor

Ian

Stayed 6 nights in Jan 2024

6/10 Okay

Guy

Liked: Cleanliness, staff & service, room comfort
Deira is awesome!
Overall, I enjoyed my stay and would recommend to others. However, I specifically booked this hotel for the sauna, which was closed for repairs. Staff were pleasant and accommodating.
Stayed 2 nights in Jan 2024

2/10 Terrible

Azizbek, Rego Park

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is horrendous and does not deserve a 5-star rating. Our room was on the first floor (110), and apparently, we're quite close to the hotel's club, as we could hear loud music from 10 pm to 3 am every single night. I complained to the manager, and he offered my family to move to another room. However, because my grandma had already settled in and due to a disability, it would have been highly inconvenient for her to change rooms. Moreover, housekeeping there does a poor job, except for Shwe — she was a sweetheart and deserves to work at a much better place. I had to talk to the housekeeping manager on the third day to ensure the cleanliness of the room. The cherry on top is that our safe malfunctioned quite frankly every day since we moved in. Overall, I do not recommend this hotel to anyone. There are definitely better options available in the city. Do not stay here. P.S. WiFi here is crap, too.
Stayed 8 nights in Jan 2024

6/10 Okay

Reza

Travelled with family
Liked: Cleanliness, staff & service
Excellent infrastructure, Below standard rooms
The moment you step into the hotel you love the infrastructure, modern look and service at the reception. The pleasure and expectations of having booked a five star hotel for your family is lost when you step into the room. The room and more specifically the small toilet and bath tub is well below the standard of even a 4 star hotel. The room and amenities are old. Breakfast was more like in a food court. Long delays at egg station, failed coffee machines, soft butter not served in ice and above all difficulty of finding a free table due to very high occupancy. Pool and Gym are OK.
Stayed 6 nights in Jan 2024

10/10 Excellent

Gerhard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service and excellent room. Close to airport, but a bit far from attractions in Dubai.
Stayed 1 night in Nov 2023

6/10 Okay

Vinita

Disliked: Property conditions & facilities
Hotel needs some maintenance plus breakfast restaurant is not managed properly. Not enough staff to manage guest.
Stayed 5 nights in Nov 2023

10/10 Excellent

Irene

Stayed 3 nights in Nov 2023

4/10 Poor

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Pei

Stayed 2 nights in Oct 2023

10/10 Excellent

Karisma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful , early check in was allowed.
Stayed 2 nights in Oct 2023