5 Nov 2018 by ER
Dear Valued Guest, Thank you for choosing Crowne Plaza® Dubai – Deira and for staying with us. I trust you enjoyed your experience at the hotel. We look forward to having the chance to welcome you back in the near future. Sincerely, Elena Raznova Assistant Marketing & PR Manager
26 Jul 2018 by ER
Dear Emdad, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Elena Raznova Assistant Marketing & PR Manager
1 Apr 2018 by Marine
Dear Valued Guests, Thank you for submitting your review. Our hotel is committed to providing our guests with the highest quality services and facilities. I will be delighted to share your compliments and constructive comment about the hotel. In the meantime, we hope to have the chance to welcome you back for a true Crowne Plaza experience. Sincerely, Marine Deshayes Assistant Marketing Manager
27 Sep 2021 by Kaval
Dear Patrick, Please allow me to reply in English. We are sorry to hear about your experience. At Crowne Plaza Dubai-Deira we strive our best to provide the best service to our guests and we are sad that we couldn’t deliver the same in this case. We would like to know more. Please do email me at ksiddhu@croweplazadeira.com and we will get in touch with you soon. Once again, please accept our sincere apologies and we look forward to hearing from you. Warm Regards, Kaval Siddhu Cluster Marketing and PR Manager