Citymax Hotel Al Barsha at the Mall

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Breakfast available

Room service

Laundry

Housekeeping

24/7 front desk

Explore the area

Behind Mall of Emirates, Al Barsha First, Dubai

Ski Dubai
14 min walk
Mall of the Emirates
14 min walk
Souk Madinat Jumeirah
5 min drive
Dubai (DXB-Dubai Intl.)
28 min drive

Room options

Family Double Room

20 sq m
City view
Sleeps 3
1 Queen Bed

Classic Double Room

20 sq m
City view
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Classic Twin Room

20 sq m
City view
Sleeps 2
2 Twin Beds

Similar properties

Pool

Hot tub

Spa

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free parking, near Mall of the Emirates

A restaurant, 2 bars/lounges, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and dry cleaning.

Citymax Hotel Al Barsha at the Mall offers 376 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in May 2018.

Recreational amenities at the hotel include a health club.

During your stay at Citymax Hotel Al Barsha at the Mall, you'll be within walking distance of Mall of the Emirates. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.

Free WiFi
Free self parking
Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym
Within a 15-minute walk of Mall of the Emirates and Ski Dubai
Airport shuttle service available for a fee

Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A health club, a vending machine, and gift shops/newsstands are also featured at the business-friendly Citymax Hotel Al Barsha at the Mall. Free self parking is available. A complete renovation of Citymax Hotel Al Barsha at the Mall was completed in May 2018.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

City Cafe - Onsite restaurant.

24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free secured, covered self-parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 49 for adults and AED 24.50 for children
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Restaurants on site

City Cafe

Things to do

Billiards/pool table
Fitness centre
Shopping

Family friendly

Laundry facilities

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Outdoors

Pool umbrellas

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Area rugs in public areas
Lift
Handrails in stairwells
Thin carpet in public areas
Tile flooring in public areas
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas
Renovated entire property – May 2018

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Free bottled water

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Citymax Hotel Al Barsha at the Mall

Children and extra beds

Children are welcome.

Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 49 for adults and AED 24.50 for children
Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Citymax Hotel Al Barsha at the Mall offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Citymax

Citymax Al Barsha Dubai

Citymax Barsha

Citymax Dubai Al Barsha

Citymax Hotel

Citymax Hotel Al Barsha Dubai

Citymax Hotel Barsha

Citymax Hotel Dubai Al Barsha

Hotel Citymax

Citymax Al Barsha Hotel Dubai

Citymax Hotel Al Barsha Mall

Citymax Al Barsha Mall

Citymax Al Barsha Hotel Dubai

Citymax Hotel Al Barsha at the Mall Hotel

Citymax Hotel Al Barsha at the Mall Dubai

Citymax Hotel Al Barsha at the Mall Hotel Dubai

Citymax Hotel Al Barsha at the Mall Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Phillip S

Travelled with family

27 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 8 nights in Oct 2023

4/10 Poor

Martin

28 Dec 2022

10/10 Excellent

Sabah

Travelled with family

27 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

8/10 Good

Oluwole

4 Oct 2022

Stayed 3 nights in Sep 2022

8/10 Good

George, Damascus

Business traveller

14 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a good stay, the hotel is clean and the location is fantastic!

Stayed 7 nights in May 2022

8/10 Good

Stephen, Banstead

Travelled with family

16 Nov 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).

Stayed 12 nights in Oct 2021

4/10 Poor

Yafil Mubarak

Travelled with family

4 Nov 2021

Disliked: Amenities

What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.

Stayed 3 nights in Oct 2021

8/10 Good

Nora

Travelled with group

4 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Everything is ok

Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Business traveller

23 Sept 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service and friendly staff

Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

2 Jul 2021

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

27 Jun 2021

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

27 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mall, restaurant

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

23 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mall

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

10 Jun 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2021

10/10 Excellent

Adrian

4 Jun 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with group

30 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive if u order at room.

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family

25 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very Good

it was good

Stayed 8 nights in May 2021

10/10 Excellent

Constantin

Business traveller

3 Apr 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller

26 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and friendly

Great staff nice team. Very comfy bed, decent sized room, desk and occasional table and comfy chair. Rooms cleaned daily. Good coffee shop in foyer and nice sports bar. Service was excellent. Great location for shopping and eating out close to metro station. Good free wifi.

Stayed 8 nights in Mar 2021

10/10 Excellent

Jeremy

Business traveller

24 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Handy for Mall at Emirates.

Stayed 14 nights in Mar 2021

8/10 Good

Ahmed

Business traveller

22 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and clean

Overall it was very good, i stayed two nights and i felt like I'm in my home :) The staff is very friendly

Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with partner

14 Mar 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

I have stayed in so many hotels in Dubai but this is the worst hotel I have seen so far. I made the booking through Expedia for my friends, I even called the hotel twice to tell them that I made the booking under my name but my friends will stay there. At the check-in they couldn’t find the reservation that was confirmed when I called first, so the make a new booking for my guests charged him 176 Aed and also charge my card for the reservation they couldn’t find when my guests was checking-in. Nothing is complimentary in this hotel, slippers is 5aed, dental kit is 3aed and water is 2aed. The rooms are so small. Will never stay in this hotel ever nor recommend it to anyone. Worst hotel😡😡😡😡😡😡😡😡

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner

10 Mar 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property has all needed facilities and it is of International standard .

Stayed 3 nights in Feb 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner

9 Mar 2021

Liked: Cleanliness, staff & service

Disliked: Amenities

It's a clean, budget hotel in an excellent location with great front staff. However, if you pay another 5-10 Dhs, you can have a room that has a bigger bed (this room had one double bed), toiletries like conditioner and lotion, and a shower with an actual door that will keep your bathroom floor from getting soaked.

Stayed 2 nights in Mar 2021