Hotel Marlon

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service

24/7 front desk

Housekeeping

Air conditioning

Parking included

Free WiFi

Explore the area

Avenida Juarez 87, Chetumal, QROO, 77000

Museo de la Ciudad
5 min walk
Palacio de Gobierno
9 min walk
Cocoa
1 min walk
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
8 min drive

Room options

Deluxe Double Room

20 sq m
Sleeps 2
2 Queen Beds

Junior Suite, 1 King Bed

40 sq m
Sleeps 2
1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

16 sq m
Sleeps 2
1 King Bed

Executive Double Room

30 sq m
Sleeps 4
2 Double Beds

Standard Double Room

20 sq m
Sleeps 4
2 Double Beds

Single Room, 1 King Bed

16 sq m
Sleeps 2
1 King Bed

Single Room, 1 Queen Bed

16 sq m
Sleeps 2
1 Queen Bed

Twin Room

20 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pool

Hot tub

Free WiFi

Restaurant

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Chetumal with free parking

This smoke-free hotel features a 24-hour front desk, a front-desk safe, and free self parking. WiFi in public areas is free.

Hotel Marlon offers 50 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Marlon, you're just a quick walk from Museo de la Ciudad. Features include free WiFi in public areas and free self parking.

Free WiFi
Free self parking
Services include luggage storage
Within a 10-minute walk of Museo de la Ciudad and Palacio de Gobierno

As a guest of Hotel Marlon, you'll find room service (during limited hours) and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This 3-star Chetumal hotel is smoke free.

Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free off-site parking

Food and drink

Room service available

Conveniences

Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible path of travel

Mosquito nets
Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer (on request)
Private bathroom
Shower
Towels

Entertainment

40-inch LED TV
TV channels

Food and drink

Free bottled water

Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

Property is also known as

Hotel Marlon Chetumal

Hotel Marlon

Marlon Chetumal

Marlon Hotel Chetumal

Hotel Marlon Chetumal, Mexico - Quintana Roo

Hotel Marlon Hotel

Hotel Marlon Chetumal

Hotel Marlon Hotel Chetumal

Hotel Marlon Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Alvin

Travelled with partner

23 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Staff was friendly with getting us a taxi

Stayed 1 night in Sep 2024

10/10 Excellent

Gilmar

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Selina

10 Aug 2024

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Gladys

2 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

joseph

27 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice and big room , helpful staff , will stay again

Stayed 1 night in May 2024

10/10 Excellent

Alfonso

Travelled with family

19 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was uniquely situated downtown chetumal.

Stayed 1 night in May 2024

2/10 Terrible

Sam

Travelled with family

8 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Expedia wouldn't let me cancel so I will never use them again

Stayed 3 nights in May 2024

10/10 Excellent

Iris

Travelled with family

28 Apr 2024

Liked: Cleanliness, staff & service, amenities

very comfortable and clean room, my grand baby loves the pool especially. stayed in there until her fingers were wrinkled LoL second time staying here and she always enjoys herself. Always a nice lil getaway just to relax and shop at #Sams for a few household essentials and such. Great visit.

Stayed 1 night in Apr 2024

6/10 Okay

Leolyn

2 Apr 2024

Disliked: Property conditions & facilities

Stayed 2 nights in Mar 2024

8/10 Good

Douglas

18 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

4/10 Poor

Azalia, Orange Walk Town

16 Mar 2024

Disliked: Property conditions & facilities

Its poorly maintained. Room eas full of mosquito. And the towels were old and torn.

Stayed 1 night in Mar 2024

4/10 Poor

Carmelito

Travelled with family and small children, Travelled with partner

12 Mar 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The beds are not comfortable and the pillows are very hard.. the towels are very old and seems that they have never been replaced. Apart from that, the area seems safe

Stayed 1 night in Mar 2024

10/10 Excellent

Emerson

6 Mar 2024

Stayed 1 night in Feb 2024

6/10 Okay

Nicole

Travelled with partner

18 Feb 2024

Very basic. Fine for one night or two. Staff not very proficient in English which can make it hard trying to get directions - not their fault but ours for not speaking their language.

Stayed 3 nights in Feb 2024

6/10 Okay

robert

29 Jan 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Great location, some rooms and property has been fixed up a bit but needs an overhall, especially the pool. Resturant closed during covid and hasn't reopened. That part of town could benefit from a simple resturant with good food at fair prices and a relaxing bar. Gran Marlon has a glass box resturant but its neither cheap nor very inviting. Hot water for a shower seems better but sometimes in the AM there is none. In the day taxis are cheap and easy to find but at 5 pm, or in the rain, or at night you can really get stuck. Chetumal needs more taxis!

Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Travelled with family

9 Jan 2024

Liked: Cleanliness

Disliked: Staff & service, amenities

Stayed 4 nights in Dec 2023

8/10 Good

Fiona

6 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

nice hotel. clean. wifi worked well.

Stayed 1 night in Dec 2023

8/10 Good

Suzy

6 Jan 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jan 2024

8/10 Good

Chris

23 Dec 2023

Stayed 1 night in Dec 2023

10/10 Excellent

Marco

23 Dec 2023

Stayed 7 nights in Dec 2023

2/10 Terrible

Konstantin, Miami

Travelled with family, Business traveller

19 Dec 2023

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

The hotel does not have elevator, nor any one to assist with luggage. I am disabled needed to claim stairs with my heavy bag. The room door's gap allows anyone to look inside the room. When I called the reception to ask about wifi password she was very rude. Will never return

Stayed 1 night in Dec 2023

4/10 Poor

Henry

Business traveller, Travelled with partner

9 Dec 2023

Disliked: Staff & service

Staff couldn't care less, but that's probably followed by their boss.

Stayed 1 night in Dec 2023

4/10 Poor

Abel

Travelled with family

21 Nov 2023

Liked: Cleanliness

Disliked: Staff & service

Check in was at 2pm, our room was not ready until 5pm. Staff at front desk were not as so nice but very stern as with a school not a hotel. Booking stated that breakfast was complimentary just to find when we sat for breakfast that it was not!!!

Stayed 2 nights in Nov 2023