Hotel Grand Marlon

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Hot tub

Gym

Pool

Room service

Breakfast available

Explore the area

Av. Juárez No. 88, Chetumal, QROO, 77000

Museo de la Ciudad
6 min walk
Palacio de Gobierno
8 min walk
Los Almendros
1 min walk
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
7 min drive

Room options

Standard Triple Room

Sleeps 4
2 Double Beds

Suite (Master)

Sleeps 3
1 King Bed

Junior Suite

Sleeps 3
1 King Bed

Standard Double Room

Sleeps 4
2 Double Beds

In-room safe, iron/ironing board, free WiFi

Executive Room

Sleeps 3
1 Double Bed OR 1 King Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel in Chetumal with a fitness center and a 24-hour front desk

This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and a business center.

Hotel Grand Marlon offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Our customers tell us they enjoy the overall property condition at Hotel Grand Marlon. During your stay, you're just a quick walk from Museo de la Ciudad. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

Free WiFi
Enjoy international cuisine while dining at Placeres
Breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the spa tub
Amenities include a front-desk safe, a business center, and a meeting room
Onsite recreation includes a gym
Within a 10-minute walk of Museo de la Ciudad and Palacio de Gobierno

Hotel Grand Marlon offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Grand Marlon.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to noon.

Placeres - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Local cuisine breakfast available for a fee daily 7:00 AM–noon: MXN 145 for adults and MXN 145 for children
1 restaurant
1 bar
Room service available

Restaurants on site

Placeres

Things to do

Fitness centre
Outdoor pool
A hot tub

Family friendly

Outdoor pool

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Business services

Business centre
A meeting room

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Designated smoking areas

Room amenities

Bedroom

Air conditioning

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Towels

Entertainment

Flat-screen TV
Premium channels

Food and drink

Free bottled water

Access via exterior corridors
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Grand Marlon

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for local cuisine breakfast: approximately MXN 145 for adults and MXN 145 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Pets and service animals are not allowed on site.

Property is also known as

Grand Marlon

Grand Marlon Chetumal

Hotel Grand Marlon

Hotel Grand Marlon Chetumal

Hotel Marlon

Marlon Hotel

The Grand Marlon Chetumal, Mexico - Quintana Roo

The Grand Marlon Hotel Chetumal

Hotel Grand Marlon Hotel

Hotel Grand Marlon Chetumal

Hotel Grand Marlon Hotel Chetumal

Hotel Grand Marlon Reviews

7.8

Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Randeen

Travelled with family, Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The overall experience was truly exceptional. I enjoyed my stay. The master suite was pristine, beautiful and relaxing.

Stayed 1 night in Sep 2024

8/10 Good

Seleni

Travelled with family

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff

Stayed 1 night in Sep 2024

6/10 Okay

Margarita

5 Sept 2024

Liked: Cleanliness, property conditions & facilities

I cannot give a good review of the room in my stay because I was not given the room I paid and selected. I was told that if I wanted the room I booked, I had to wait until 3pm instead of 2pm which was the time of my check in. I was so tired that I had to accept the room that was offered instead. The hotel overall is a good option, however, I would like their cleaning crew to be more on point so the guest can enjoy their selection in rooms.

Stayed 1 night in Sep 2024

8/10 Good

Ender, Corozal town

1 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Frank

26 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

This hotel has a very poor wireless internet service and it needs to do something about it.

Stayed 1 night in Aug 2024

8/10 Good

Jorge

Travelled with partner

30 Jul 2024

Liked: Cleanliness, staff & service, amenities

Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.

Stayed 3 nights in Jul 2024

4/10 Poor

Sonia

29 Jul 2024

Disliked: Cleanliness

The towels were old and dark instead of clean white, hand towel had a hole showing signs of being too used and old. We got 1/3 roll of toilet paper in the bathroom, had to ask for another roll. And the WiFi was verrry weak and had a hard time connecting.

Stayed 1 night in Jul 2024

6/10 Okay

Philip

Travelled with family

26 Jul 2024

Parking not convenient

Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio, Sylmar

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

Shakera

2 Jul 2024

Disliked: Cleanliness

Stayed 3 nights in Jun 2024

10/10 Excellent

Santino

30 Jun 2024

Liked: Staff & service

Convenient & Good for an overnight stay.

Stayed 1 night in Jun 2024

10/10 Excellent

Janie

Business traveller

24 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved my stay. Very exclusive. I felt happy.

Stayed 2 nights in Jun 2024

10/10 Excellent

Ainsley

26 May 2024

Stayed 2 nights in May 2024

10/10 Excellent

Juan

Travelled with partner

24 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks

Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family

4 May 2024

Liked: Staff & service, property conditions & facilities

It would be nice to have a refrigerator i the room and a coffee maker or Microwave

Stayed 3 nights in Apr 2024

6/10 Okay

Gerard

Travelled with family

3 May 2024

Disliked: Property conditions & facilities

Stayed 1 night in Apr 2024

8/10 Good

Lyzz

30 Apr 2024

Liked: Cleanliness, staff & service

We had a lovely time at this hotel

Stayed 3 nights in Mar 2024

6/10 Okay

Gilberto

19 Apr 2024

Liked: Cleanliness, staff & service

El hotel cumple con las expectativas, ideal para viajes rápidos.

4/10 Poor

Yaaqov

10 Apr 2024

Stayed 1 night in Apr 2024

8/10 Good

SHARI

Travelled with family

4 Apr 2024

Liked: Cleanliness

Disliked: Staff & service

I didn’t like that they were unable to locate my reservation and was turnt away to the other hotel and after showing receipts of payment only then the front desk further looked into the reservation being asked for. She was very nonchalant about the situation and didn’t offer much assistance, not sure if because her language barrier with English speakers.

Stayed 1 night in Apr 2024

8/10 Good

Joni

Travelled with partner

2 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Great, recommended

Stayed 2 nights in Mar 2024

10/10 Excellent

Doreen

Travelled with family

1 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and clean

Stayed 2 nights in Mar 2024

10/10 Excellent

Maria, Gardendale

19 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

6/10 Okay

Santino

15 Mar 2024

Property is centrally located and they serve a good breakfast. What I didn’t like is that I booked and paid for a King Size Bed and was told on checking in that they are sold out and was given a room with 2 double beds.

Stayed 2 nights in Mar 2024