Casa Caribe Cancun

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included

Pool

Parking included

Air conditioning

24/7 front desk

Free WiFi

Explore the area

Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500

Gran Puerto Pier
1 min walk
Las de Cazon
1 min walk
Cancun Bus Station ADO
5 min drive
Isla Mujeres, Quintana Roo (ISJ)
91 min drive

Room options

Panoramic Suite, 1 King Bed, Kitchen, Corner

70 sq m
Ocean view
Sleeps 2
1 King Bed

Superior Apartment, 1 King Bed, Kitchen

80 sq m
Ocean view
Sleeps 2
1 King Bed

Family Apartment, Multiple Beds, Kitchen, Ocean View

100 sq m
Ocean view
Sleeps 4
2 King Beds

Luxury Suite, 1 King Bed

80 sq m
Ocean view
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free breakfast, steps from Ultramar Ferry Puerto Juárez

This hotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, barbecue grills, and a front-desk safe are onsite. Housekeeping is available on request.

Casa Caribe Cancun offers 6 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Our customers tell us they can't get enough of the helpful staff at Casa Caribe Cancun. During your stay, you're just a quick walk from Ultramar Ferry Puerto Juárez. Features include free breakfast, free WiFi in public areas, and free self parking.

Free continental breakfast served daily
Free WiFi
Free self parking
Take a swim in the outdoor pool
Services include tour or ticket assistance and luggage storage
Steps from Ultramar Ferry Puerto Juárez and 6 minutes by car from Plaza Las Americas
Airport shuttle service available for a fee

Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at Casa Caribe Cancun. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free continental breakfast available daily 8:00 AM–10:00 AM

Things to do

Outdoor pool

Family friendly

Outdoor pool
Fridge

Conveniences

Front-desk safe

Guest services

24-hour front desk
Housekeeping (on request)
Luggage storage
Tour/ticket assistance

Outdoors

BBQ grill(s)
Garden
Terrace

Accessibility

This property does not have any lifts

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Free toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Fridge

Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 40.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Casa Caribe Cancun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Casa Caracol Cancun Hostel

Casa Caracol Hostel

Casa Mexicana Cancun

Casa Caribe Cancun Hotel

Casa Caribe Cancun Cancun

Casa Caribe Cancun Hotel Cancun

Casa Caribe Cancun Reviews

7.6

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Karen

Business traveller

14 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities

The hotel is very rundown and they are trying to update the rooms and maintain the property. It should not be featured as a 4 star unit more like a 2 star.The hotel is dated very close to the ferry for Isla Mujeres. Manager Ben is a huge asset to the property.

Stayed 12 nights in Sep 2024

6/10 Okay

Patricia

Travelled with pets, Travelled with group

20 Aug 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

El lugar no estaba listo a la hora del check-in, tuve que entrar y esperar adentro porque estabamos cansadas y ya no queríamos estar en la calle, asi que les pedí que me dejaran entrar porque llegue desde temprano y estuvieron alargando el checking y de todas maneras no estaba listo, parece que solo una señora es la encargada de limpiar todos los cuartos, lo cuál lo hace imposible entregar a tiempo. Me hicieron un cargo extra de 300 pesos mexicanos hasta el momento en el que fui al lugar, porque iba con mi perrita de servicio y pese a que habia escrito con antelación que la llevaba y que en la página decía que por perros de servicio no habían cargos extras, aún así me los cobraron y les dije que deberían ser transparentes a la hora de dar la información en la pagina. Por otro lado, sólo tiene agua salobre, lo cuál me hacia sentir que no tenia caso bañarme después de ir a la playa porque seguía salada e incómoda. El lugar es viejo, y lindo por áreas pero el baño en muy mal estado, la tubería estaba tapada y tuvimos que pedir que llegaran a arreglarlo. Tienen cocina y microondas, pero no tienen ningún tipo de utensilio para usar la cocina, asi que no esperen cocinar a menos que anden sus propias cacerolas, toallas, cubiertos, etc. La perrita que tienen, "Nala" no fue muy amigable con la mía, pero me decían que nunca habia pasado antes, pero es para que lo tengan en cuenta por si viajan con mascotas. El desayuno son dos tostadas de pan, jalea, mantequilla, café, jugo o té.

Stayed 1 night in Aug 2024

6/10 Okay

Pedro

13 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

It said it was a 5 start Hotel on the app but it was clearly not. It’s ocean front but not beach front and it’s not swimmable. It’s right next to the ferry but the area around is very bad. It’s alright but an affordable place to stay in Cancun.

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

30 Jul 2024

Liked: Staff & service, property conditions & facilities

The pool was our favorite hang out while spending time at the hotel. Very near the ferry for ease of transportation to Isla.

Stayed 5 nights in Mar 2023

10/10 Excellent

Kevin

Travelled with partner

30 Jul 2024

Liked: Cleanliness, staff & service

We love Casa Caribe and have stayed here multiple times.

Stayed 7 nights in Mar 2024

10/10 Excellent

candelaria

Travelled with partner

13 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool

Stayed 2 nights in Jul 2024

10/10 Excellent

Michaela

Travelled with partner

3 Jul 2024

Disliked: Cleanliness

2nd time in this hotel, the room was just old and dirty looking. People were great, I love the tropical fill, and the ac was cold, but it is just an older building that needs a lot of updating.

Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with group

23 Jun 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Other than being next to the ferry I really don’t have anything good to say. Dirty no soap in bathroom to wash your hands after going to the bathroom no towels!! No hand towels bath towels nothing!!! Free breakfast was a joke. Thank god it was right next to the ferry so we could get the hell out!!

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

14 Jun 2024

Liked: Staff & service, property conditions & facilities, room comfort

Great ferry location. Great for overnight stays.

This hotel is situated about 2 minutes walk from the ferry terminal which makes it super convenient. Check in time is rather late, as we arrived early and they would not allow us to get our room even an hour early...but only 30 minutes early. This was not a busy time...and from the looks of our room, it wasn't even cleaned properly. There was a layer of dust on our fridge and the floor felt like it hadn't been swept. So, I'm not sure what we were waiting for at check in. That aside, the grounds are beautiful as well as the views. As for breakfast, we were told only toast was given as the "free" breakfast alongside artificial orange juice and coffee with no milk was available. Not what we expected upon choosing a hotel with breakfast options. The location was quiet at night allowing for a good night's sleep. Room was comfortable and ac cold. Again, location is great for using the ferry for any day trips. I feel the price is a bit high for what is presented and the maintenance of the room.

Stayed 1 night in Jun 2024

8/10 Good

Anatoli

1 Jun 2024

Liked: Staff & service, amenities, property conditions & facilities

Nice place

Stayed 1 night in May 2024

10/10 Excellent

Elena

29 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk guy was super helpful and welcoming.

Stayed 1 night in May 2024

2/10 Terrible

Lorena

14 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Ugly and unsafe neighborhood. I don’t even find the correct adress of this place.

Stayed 1 night in May 2024

10/10 Excellent

Tess, Lethbridge

3 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with family

27 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was beautiful. I loved all the greenery around the hotel. I loved the vibe like rustic cabins. The decor was beautiful. Very close to the ferry to go to isla mujeres. The pool was open 24 hrs. We stayed 2 nights.

Stayed 1 night in Apr 2024

10/10 Excellent

Regine

24 Apr 2024

Liked: Staff & service

Stayed 1 night in Apr 2024

10/10 Excellent

Cameron

17 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great easy access hotel to Isla mujeras!

Great host, great time, definitely would stay again. Made getting to Isla Mujeras super easy!

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

11 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

10/10 Excellent

Vicki

Travelled with partner, Travelled with group

10 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was very charming! Beautiful plants everywhere and a pool that’s open 24hrs, easy to get to other places and spacious rooms. Very cute for the short stay we had. The staff were so kind and helpful !

Stayed 2 nights in Mar 2024

10/10 Excellent

brigitte, edmonton

Travelled with partner

26 Mar 2024

Liked: Staff & service, property conditions & facilities

This hotel is very Mexican with plants and books and decoration super nice. The bed was super comfy. A/c works really good. Shower had hot water and good pression. Pool is clean.

Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Travelled with partner

14 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay for the price

Stayed 1 night in Mar 2024

8/10 Good

Marcia

Travelled with group

6 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a perfect place to stay one night to be close to ferry to Isla. A small Mexican hotel with nice view, friendly staff. Had some quaint character and guests from all over to chat with over morning coffee in the breakfast area. One of the employees walked with us and our bags to the ferry, above and beyond what he needed to. There were a few restaurants and bars in the area.

Stayed 1 night in Feb 2024

8/10 Good

Wayne

4 Mar 2024

Stayed 4 nights in Jan 2024

8/10 Good

Dr. Joan

26 Feb 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Just what I was looking for, for an overbite. Convenient, cute, on the water.

Stayed 1 night in Feb 2024

10/10 Excellent

Marius

Travelled with family

25 Feb 2024

Liked: Staff & service, amenities, property conditions & facilities

30 minutes from the airport and right across the ferry boat to get to Isla Mujeres

Stayed 1 night in Feb 2024

10/10 Excellent

Donna

21 Feb 2024

Liked: Cleanliness, staff & service, room comfort

Awesome Budget Hotel next to ferry Terminal!

This is a very basic hotel - rustic yet very clean ! We chose this hotel for its location - walking distance to the ferry to Isla Mujeres. A simple breakfast ( coffee and toast) was provided in the morning and you are within walking distance to the beachside restaurants and a lovely public beach (playa del ninos) which was very clean , plenty of beach with palapas , change rooms and a lifeguard. They have a private parking lot if you have a car.

Stayed 2 nights in Feb 2024