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3.8 out of 5

"Just a bus ride from the beach & miles away from the all inclusive deals-great big, clean rooms with plenty of toileteries & helpful staff ! V close t ... " More

By Mad Biddy on Wed 10 Apr 2013

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Luxury Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Estándar Superior Matrimonial

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suites Matrimonial

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Estándar King

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Estándar Superior King

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Junior Suites King

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ambiance Suites Cancun. During your stay, you'll be connected to a shopping centre and just a quick walk from Plaza Las Americas. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception. This comfortable aparthotel has 59 apartments over 5 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.

  • Each apartment offers a flat-screen TV, a minibar and room service
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach
  • Local-area shuttle service available for a fee

Ambiance Suites Cancun ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambiance Suites Cancun

Everyone (2) Couples (1) Friends (1)
4 out of 5

Far from the maddening crowd !

Just a bus ride from the beach & miles away from the all inclusive deals-great big, clean rooms with plenty of toileteries & helpful staff ! V close to ADO bus stastion also . Breakfast was a little lacking though -just coffee & toast-you had to pay for tea or anything extra ! Good value !

Posted by on 10 Apr 2013

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4 out of 5

Posted by on 14 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by SH-Ambiance

Hola Muchas gracias por elegir Ambiance para su visita a Cancún. Nos alegra saber que su estancia haya sido agradable, esperamos verlo muy pronto y nos permita seguir mejorando su experiencia. ¡Saludos!

4 out of 5

Stadthotel

Nice Hotel close to restaurants and shopping in the City.

Posted by , from Aargau, Schweiz on 16 Aug 2017

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Comment from Hotel Management

19 Aug 2017 by Noemi Pech; Reservas

Good morning. Thanks for staying with us, thanks for leaving us your comment. We hope you will return soon. Best regards.

3 out of 5

sejour

Personnel aimable et pro ..... dejeuner continental ne correspond pas aux photos du site .... les draps des chambres changes aux bouts de 3 jours .... emplacement parfait ...

Posted by on 26 Aug 2014

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Property Features

Ambiance Suites Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at Ambiance Suites Cancun. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cancun aparthotel.

  • 59 guestrooms or units
  • 5 levels
  • 2 buildings
  • Manager's reception (free)
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

The aparthotel hosts a free manager's reception daily.

Ambiance Suites Cancun has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Ambiance Suites Cancun

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambiance Cancun
  • Ambiance Suites Cancun
  • Ambiance Suites Hotel
  • Ambiance Suites Hotel Cancun
  • Ambiance Suites Cancun Hotel
  • Ambience Villa Cancun
  • Ambiance Suites Cancun Cancun
  • Ambiance Suites Cancun Aparthotel
  • Ambiance Suites Cancun Aparthotel Cancun

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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