Ambiance Suites Cancun

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Dates

December 2024

January 2025

Overview
Prices
Location
Amenities
Policies

Very good

Popular amenities

Bar

Room service

Breakfast available

Gym

Explore the area

Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500

Plaza Las Americas
7 min walk
Herbívoro
2 min walk
Cancun Bus Station ADO
3 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
16 min drive

Room options

Estándar Superior King

33 sq m
Studio
1 bathroom
Sleeps 2

Estándar King

30 sq m
Studio
1 bathroom
Sleeps 2

Junior Suites Matrimonial

50 sq m
Studio
1 bathroom
Sleeps 4

Luxury Double Room

34 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed

Estándar Matrimonial

33 sq m
Studio
1 bathroom
Sleeps 4
2 Double Beds

Estándar Superior Matrimonial

33 sq m
Studio
1 bathroom
Sleeps 4
2 Double Beds

Junior Suites King

50 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Central aparthotel connected to a shopping center in Downtown Cancun with free valet parking

This aparthotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Each apartment offers comforts like premium bedding and a down comforter, plus free WiFi and a flat-screen TV with cable channels. Added amenities include free wired internet, a minibar, and room service.

Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Ambiance Suites Cancun. During your stay, you'll be connected to a shopping center, and just a quick walk from Plaza Las Americas. You'll find features like free WiFi in public areas, free valet parking, and a free manager's reception. This comfortable aparthotel has 59 apartments on 5 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.

Each apartment offers a flat-screen TV, a minibar, and room service
Free WiFi
Free valet parking and self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Just a 2-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach
Local-area shuttle service available for a fee

Ambiance Suites Cancun offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at Ambiance Suites Cancun. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun aparthotel.

The aparthotel hosts a free manager's reception daily.

Ambiance Suites Cancun has a restaurant on site.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

Near the beach

Pool/Spa

Outdoor pool

Internet

Free WiFi

Parking and transport

Free self-parking on site
Free valet parking on site
Limited on-site parking
Local area shuttle (surcharge)

Family friendly

Children stay for free (see details)
Children's pool

Food and drink

Coffee/tea maker

Dining

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: MXN 125-500 for adults and MXN 90-400 for children
1 restaurant
1 bar
Manager's reception (free)
Minibar
Snack bar/deli
Room service available

Bedrooms

Premium bedding
Down duvet
Bed sheets provided

Bathrooms

Hairdryer
Towels provided
Free toiletries

Entertainment

32-inch flat-screen TV with cable service
TV in a common area

Outdoor areas

Terrace
Garden

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

1 meeting room
Business centre
Conference centre

Comfort

Air conditioning

Pets

No pets or service animals

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Phone
Blackout curtains
Safe at front desk
Free newspapers
Porter/bellboy

Location highlights

Connected to a shopping centre
Near the sea
Near the boardwalk
Near the airport
In the city centre
Near a health or beauty spa
Near a hospital
In a state park

Things to do

24-hour fitness centre
Casino nearby

Safety features

Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
Window guards

General

59 rooms
5 floors
2 buildings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MXN 480

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Ambiance Suites Cancun

Children and extra beds

Children are welcome.

Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults, and MXN 90 to 400 for children
Early check-in fee: MXN 480 (subject to availability)
Late check-out fee: MXN 480 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival.

We should mention

Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Ambiance Cancun

Ambiance Suites Cancun

Ambiance Suites Hotel

Ambiance Suites Hotel Cancun

Ambiance Suites Cancun Hotel

Ambience Villa Cancun

Ambiance Suites Cancun Cancun

Ambiance Suites Cancun Aparthotel

Ambiance Suites Cancun Aparthotel Cancun

Ambiance Suites Cancun Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Gloria

11 Sept 2024

Liked: Cleanliness

Buen servicio

Stayed 1 night in Sep 2024

8/10 Good

Karen

Travelled with group

22 Aug 2024

Liked: Cleanliness, property conditions & facilities

2 beds and only 1 coffee cup, 1 hand towel. Asked for more but told no. Coffee maker but no coffee. Comfortable bed.

Stayed 1 night in Aug 2024

10/10 Excellent

Mariela

21 Aug 2024

Liked: Cleanliness, property conditions & facilities

Nice little place very close to restaurants and busses that take you to the hotel zone. Rooms are a little small but the beds are super comfy. Overall good bang for your buck!

Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Travelled with family

18 Aug 2024

Liked: Cleanliness, room comfort

Nice place for the price

Nice facilities and the Junior suite was perfect for our family of four.

Stayed 7 nights in Aug 2024

10/10 Excellent

Earl, Welland

Travelled with partner

11 Aug 2024

Liked: Cleanliness

we truly enjoyed our EVERY interactions with the staff and zero miscommunication between English/Spanish at any point:) be it from the Front desk/Check-in- excellent house keepers, so friendly with a Smile... seimpre:) - nice little pool, amazing tacos (2 places & Vancouver Wings right across the street - BURGERS, you say... turn left from Hotel about 300 m and you got " The BEST BURGERS DOWNTOWN" , if you don't check it out, it's seriously a shame:(- Oxxo across the street for all your munchies, beer, you get it. It's a little far in term of getting to the Beaches in "The HOTEL ZONE", but WHo CAres, Chill...YUR in Cancun the Hotel is very reasonably priced for what The Hotel provides their guests!!

Stayed 9 nights in Aug 2024

10/10 Excellent

Ryan

7 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family

29 Jul 2024

Liked: Cleanliness, property conditions & facilities

Great choice

Stayed 2 nights in Jul 2024

8/10 Good

Malcolm

26 Jul 2024

Liked: Cleanliness, property conditions & facilities

Clean and affordable

Stayed 4 nights in Jul 2024

10/10 Excellent

WIJASINHAGE, THOMPSON

Travelled with family and small children

26 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The staff were very unfriendly & not supportive. It seems like we are staying in this hotel for free. After the second day of the seventh day, we left this hotel and went to another hotel in the Cancun Hotel zone. It’s a Cancun tourist capital. We didn’t recommend this place for any families, especially if you are coming out of the country. We tried using the pool, but they were very disrespectful and unsupportive. Almost all the staff argued that the ancient TV didn’t work well when we left.

Stayed 7 nights in Jul 2024

10/10 Excellent

Luis

26 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

location, price and very clean. It was good hotel

Stayed 3 nights in Jul 2024

8/10 Good

Alma

Travelled with family

21 Jul 2024

Liked: Cleanliness, amenities

Everything was good

Stayed 5 nights in Jul 2024

6/10 Okay

Kuukuah

16 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Marie, Kansas City

Travelled with group

14 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

If you don't want the rush and costs of the beach, this is a great compromise. Clean rooms, nice cafe/diner, and friendly staff make this a good stay for travelers on a budget. Ubers are cheap and can get you to the ocean or airport for $15-20.

Stayed 1 night in Jul 2024

8/10 Good

Ruchi

Travelled with family

11 Jul 2024

Liked: Property conditions & facilities

Property is close to areas to eat and shop. Room was not as clean as expected

Stayed 1 night in Jul 2024

6/10 Okay

Kyla, Swansea

10 Jul 2024

Liked: Cleanliness, amenities

My stay at the hotel was a mix of positives and negatives. The initial room I was assigned to was spacious, but unfortunately, the furniture appeared outdated and not very clean. Additionally, some of the walls were dirty and needed to be wiped down. I found the water temperature to be barely lukewarm for a shower, which was quite disappointing. However, due to a leak in the bathroom ceiling, on my last night, I was promptly moved to a different room after contacting the front desk. On a more positive note, the pool area was a wonderful escape and provided a relaxing experience. Moreover, I was pleased with the friendly and helpful nature of the hotel staff, who were always ready to assist.

Stayed 4 nights in Jul 2024

10/10 Excellent

Isabel

Travelled with partner

9 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

I liked the location.

Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

2 Jul 2024

Stayed 5 nights in Jun 2024

4/10 Poor

Maria

30 Jun 2024

Disliked: Cleanliness, property conditions & facilities

The internet very slow we have to ask for towels every day

Stayed 4 nights in Jun 2024

10/10 Excellent

Werhner

26 Jun 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jun 2024

6/10 Okay

Nigel

24 Jun 2024

Stayed 4 nights in Jun 2024

10/10 Excellent

Emilia

Travelled with family

13 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

There weren’t hand towels There is a small restaurant. For sure I will be back at this hotel!!! Todo estuvo muy bien. La único no habían toallas de manos Hay un pequeño restaurant en el lobby del hotel. Seguro los recomendaré y espero regresar pronto. Gracias

Stayed 3 nights in Jun 2024

8/10 Good

Juan

9 Jun 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in May 2024

10/10 Excellent

María José

Travelled with family

4 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

The property is so close to the beach. Service amazing. The place is wonderful

Stayed 1 night in Mar 2024

8/10 Good

María del Rosario

Travelled with family

3 Jun 2024

Liked: Cleanliness, room comfort

En general bien valor-precio, buena atención e instalaciones. Solo es mejorar la limpieza ya que desde que salías del elevador al pasillo rumbo a la habitación se sentía un olor feo, mismo que se sentía dentro de la habitación. Salvo esta observación, yo si recomiendo el hotel y me volvería a hospedar, como ya lo he hecho anteriormente. Que no decaigan

Stayed 2 nights in May 2024

8/10 Good

Oedile, Toronto

1 Jun 2024

Disliked: Property conditions & facilities

Property is well situated but it is definitely in need of a renovation. Furniture in the rooms was badly stained. The staff were very friendly and efficient. If you are looking for a well priced centrally located hotel this is a good choice.

Stayed 13 nights in May 2024