Bahia Principe Grand Tulum - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

December 2024

January 2025

3 outdoor pools, pool umbrellas, pool loungers

1 bedroom, in-room safe, desk, laptop workspace

7 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

On private beach

Pool

Bar

Room service

All-inclusive

Explore the area

Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760

Dolphinaris Tulum
7 min walk
Riviera Maya Golf Club
16 min walk
Aktun Chen
16 min walk
Tulum Intl. Airport (TQO)
70 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

2 Bedroom Suite

35 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds

Premium Room (Superior 2+2)

31 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

31 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

2 Bedroom Suite

31 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

2 Bedroom Suite

31 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

2 Bedroom Suite

31 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

2 Bedroom Suite

31 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Bahia Principe Grand Tulum - All Inclusive

Property with private beach, full-service spa

Spend the day relaxing at Bahia Principe Grand Tulum - All Inclusive's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.

Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and a marina. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Bahia Principe Grand Tulum - All Inclusive. During your stay, you'll be within walking distance of Riviera Maya Golf Club. You'll find features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy international cuisine at Yucatan, one of the property's 7 restaurants and 5 bars/lounges
Splash around at the waterslide or swim in the 3 outdoor pools
Treat yourself to massages, facials, or body scrubs at SPA Bahia Principe
Services include a free kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes a private beach, a golf course, and 5 outdoor tennis courts
Guests have great things to say about the helpful staff and the family-friendly amenities
10 minutes by car from Xel-Há Park and 11 minutes from Akumal Beach
Airport shuttle service available for a fee

Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4-star Akumal property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Gran Tortuga - This fine-dining restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Tequila - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Don Pablo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.

Thali - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included

In-room minibar (some restrictions)

Limited gourmet or à la carte dining

Water activities

Kayaking

Snorkeling

Surfing/body boarding

Windsurfing

Land activities

Bicycling

Fitness facilities

Tennis

Tennis lessons

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Access to offsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Electric car charging station on site
Return airport shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 7:00 AM–10:30 AM
7 restaurants
5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
Room service available

Restaurants on site

Yucatan
La Gran Tortuga
Tequila
Don Pablo
Thali

Things to do

3 outdoor pools
5 outdoor tennis courts
Fitness classes
Arcade/games room
Basketball
Beach volleyball
Bike rentals
Bike tour information
Bike parking
Billiards/pool table
Children's pool
Designer shops
Ecotours
Fitness centre
Full-service spa
Golf course
Kayaking
Mini golf
Nightclub
Parasailing
Playground
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
A hot tub
Tennis
Volleyball
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Arcade/games room
Children's pool
Free children's club
Free cots/infant beds
Laundry facilities
Mini golf
Playground
Pool gate
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Vending machine
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf cart
Golf clubs
Golf lessons with a pro
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Business centre
Meeting rooms

Outdoors

BBQ grill(s)
Beach umbrellas
Garden
Marina on site
Nature reserve
Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

4 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Hot tub
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Jetted bath
Private bathroom
Rainfall showerhead
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water

Connecting rooms available
Desk
Eco-friendly cleaning products used
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

All Inclusive Bahia

All Inclusive Tulum

Bahia All Inclusive

Grand Bahia Principe Tulum All Inclusive All-inclusive property

Grand Bahia Principe Tulum All Inclusive Akumal

Principe Bahia

Principe Tulum

Tulum Bahia

Tulum Principe

Tulum Principe Bahia

Grand Bahia Principe Tulum Akumal

Bahia Principe Tulum Inclusiv

Grand Bahia Principe All Inclusive

Grand Bahia Principe

Bahia Principe Grand Tulum - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Luis

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

jocelyn

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was very polite and nice. Carlos and Daniel at the bar near the pool provided excellent service. Also Jose was very nice he cleans the room. I had the best vacation of my life

Stayed 8 nights in Aug 2024

8/10 Good

Yann

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

More parasols are needed at the main pool and more air conditioning required at the buffet

Stayed 7 nights in Aug 2024

10/10 Excellent

Shawn

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Best place I had ever been

Stayed 7 nights in Aug 2024

10/10 Excellent

Artricia

Travelled with group

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls b-day Getaway

My room was fantastic.I had excellent service and good food .

Stayed 4 nights in Jun 2024

10/10 Excellent

Jacqueline

Travelled with partner, Travelled with group

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for a family or couples vacation. Love the pool area and all the dining options

Stayed 7 nights in May 2024

10/10 Excellent

Brian

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was excellent

Stayed 7 nights in Aug 2024

8/10 Good

BLECARL

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The friendliness of staff was on point. Rooms were very comfortable, activities were great for adults and kids. The only thing we didn’t like was there was no air condition at the buffet, so it was hot while dining but that’s probably the only negative comment we can say about our stay. Would we come back, absolutely yes.

Stayed 7 nights in Jul 2024

10/10 Excellent

Ana

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ocean view

Stayed 3 nights in Jul 2024

10/10 Excellent

Mai

Travelled with family and small children

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very great experience - but needs to have more entertainments and shows. Lobby area was a bit too hot. Restaurant reservation was an issue, it was hard to book a restaurant of our choice and time. Otherwise overall excellent kids area to play and family friendly resort. Lovely staffs and we would come again

Stayed 7 nights in Jul 2024

6/10 Okay

christopher

5 Aug 2024

Liked: Cleanliness

You only get 3 a la cart meals if staying for 7 nights not a true all inclusive resort

Stayed 7 nights in Jul 2024

8/10 Good

Roxanna

2 Aug 2024

Stayed 4 nights in Jul 2024

8/10 Good

Yesica

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was always friendly and willing to assist our group of 12. Thank you for making our stay a memorable and happy one. We all had a great time.

Stayed 6 nights in Jul 2024

8/10 Good

Luis enrique

Travelled with family

1 Aug 2024

Todo

Stayed 3 nights in Jul 2024

8/10 Good

jennifer

1 Aug 2024

Liked: Staff & service

Lots of space and pools nice. Buffet ok but no hand sanitizer anywhere in the restaurant. The restaurant isn’t air conditioned and full of mosquitoes. Rooms a good size but very basic. Check out very slow process. Overall it’s a nice hotel but pushing it to rate it 5 star. A decent 4 star in my opinion.

Stayed 5 nights in Jul 2024

8/10 Good

Adrena

29 Jul 2024

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Jul 2024

4/10 Poor

Peter

29 Jul 2024

Stayed 8 nights in Jul 2024

8/10 Good

Sarah

27 Jul 2024

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Jul 2024

8/10 Good

Imelda

Travelled with family

26 Jul 2024

Liked: Cleanliness, staff & service, amenities

Dining options other than the buffet were limited. Dined at Cozumel and food was cold, took forever to get the food. Tried making reservation for Tequila restaurant and it was not available but it was closed most of the time.

Stayed 7 nights in Jul 2024

6/10 Okay

Nikolas

Travelled with partner

25 Jul 2024

Liked: Cleanliness, staff & service

Staff is nice enough I didn’t like that they tried to sell me their gold package my entire trip very aggressive salesmen I spent a lot of money to go there and they try to make more off me. Food wasn’t the greatest either.

Stayed 6 nights in Jul 2024

8/10 Good

michelle

Travelled with partner

25 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

I liked the readily available transportation on property

Stayed 3 nights in Jul 2024

6/10 Okay

Alexis Johanna

Travelled with family and small children

25 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible phone costumer service. Kids pooping in the pools

Stayed 5 nights in Jul 2024

2/10 Terrible

Beatriz

22 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 3 nights in Jul 2024

4/10 Poor

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner

21 Jul 2024

Disliked: Staff & service, amenities

I recently stayed at the resort and, unfortunately, my experience was far from satisfactory. From the moment I checked in, there were issues that significantly impacted my stay. Firstly, the check-in process was incredibly slow and disorganized. The staff seemed overwhelmed and uninterested, which set a negative tone right from the start. Despite my reservation, my room was not ready, and I had to wait over an hour without any clear communication or apologies. The room itself was disappointing. It was not as clean as expected, with visible dust and stains on the carpet and furniture. The amenities were outdated, and the air conditioning was barely functional, making the room uncomfortable. Additionally, the service throughout my stay was subpar. Housekeeping was inconsistent, often forgetting to restock basic necessities like towels and toiletries. When I called the front desk to address these issues, I was met with unhelpful and rude responses. The resort’s dining options were also a letdown. The food quality was poor, and the service was slow. Overall, my stay at the resort was highly disappointing. The lack of cleanliness, outdated facilities, and poor customer service made it a frustrating experience. I would not recommend this resort to others and will be looking for alternative accommodations in the future.

Stayed 4 nights in Jul 2024