Bahia Principe Grand Tulum - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

February 2025

March 2025

3 outdoor pools, pool umbrellas, pool loungers

7 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

All-inclusive

Explore the area

Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760

Dolphinaris Tulum
‪7 min walk‬
Riviera Maya Golf Club
‪16 min walk‬
Aktun Chen
‪16 min walk‬
Tulum Intl. Airport (TQO)
‪70 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

2 Bedroom Suite

35 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds

Premium Room (Superior 2+2)

31 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior)

31 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

31 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

2 Bedroom Suite

31 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

2 Bedroom Suite

31 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

2 Bedroom Suite

31 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

2 Bedroom Suite

31 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

31 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 room

includes taxes & fees

13 Feb - 14 Feb

About this property

Bahia Principe Grand Tulum - All Inclusive

Family-friendly fun at the beach, with 3 outdoor pools

Spend the day relaxing at Bahia Principe Grand Tulum - All Inclusive's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.

Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and a marina. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Bahia Principe Grand Tulum - All Inclusive. During your stay, you'll be within walking distance of Riviera Maya Golf Club. You'll find features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy international cuisine at Yucatan, one of the property's 7 restaurants and 5 bars/lounges
Splash around at the waterslide or swim in the 3 outdoor pools
Treat yourself to facials, body scrubs, or body treatments at SPA Bahia Principe
Services include a free kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes a private beach, a golf course, and 5 outdoor tennis courts
Guests have great things to say about the family-friendly amenities and the clean accommodations
10 minutes by car from Xel-Há Park and 11 minutes from Akumal Beach
Airport shuttle service available for a fee

Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4-star Akumal property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Gran Tortuga - This fine-dining restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Tequila - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Don Pablo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.

Thali - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included

In-room minibar (some restrictions)

Limited gourmet or à la carte dining

Water activities

Kayaking

Snorkeling

Surfing/body boarding

Windsurfing

Land activities

Bicycling

Fitness facilities

Tennis

Tennis lessons

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Access to offsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Electric car charging station on site
Return airport shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 7:00 AM–10:30 AM
7 restaurants
5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
Room service available

Restaurants on site

Yucatan
La Gran Tortuga
Tequila
Don Pablo
Thali

Things to do

3 outdoor pools
5 outdoor tennis courts
Fitness classes
Arcade/games room
Basketball
Beach volleyball
Bike rentals
Bike tour information
Bike parking
Billiards/pool table
Children's pool
Designer shops
Ecotours
Fitness centre
Full-service spa
Golf course
Kayaking
Mini golf
Nightclub
Parasailing
Playground
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
A hot tub
Tennis
Volleyball
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Arcade/games room
Children's pool
Free children's club
Free cots/infant beds
Laundry facilities
Mini golf
Playground
Pool gate
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Vending machine
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf cart
Golf clubs
Golf lessons with a pro
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Business centre
Meeting rooms

Outdoors

BBQ grill(s)
Beach umbrellas
Garden
Marina on site
Nature reserve
Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

4 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Hot tub
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Jetted bath
Private bathroom
Rainfall showerhead
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water

Connecting rooms available
Desk
Eco-friendly cleaning products used
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

All Inclusive Bahia

All Inclusive Tulum

Bahia All Inclusive

Grand Bahia Principe Tulum All Inclusive All-inclusive property

Grand Bahia Principe Tulum All Inclusive Akumal

Principe Bahia

Principe Tulum

Tulum Bahia

Tulum Principe

Tulum Principe Bahia

Grand Bahia Principe Tulum Akumal

Bahia Principe Tulum Inclusiv

Grand Bahia Principe All Inclusive

Grand Bahia Principe

Bahia Principe Grand Tulum - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Amanda

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Oct 2024

8/10 Good

Gabrielle

31 Oct 2024

Liked: Property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

Courtney Erika

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2024

10/10 Excellent

Anastasiia

Travelled with family and small children

30 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place,we definitely want to come back

Stayed 5 nights in Oct 2024

2/10 Terrible

Rasheeda

Travelled with partner

29 Oct 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The property is infested with rodents. They have a rodent problem. The other resorts by Bahía does not. They are on the walls in the buffet, all on the snack bar. You can’t get up from your chair without the raccoons and other rodents trying to eat your food. It’s disgusting. The resort isn’t well lit so again be careful of the rodents. They don’t have room service. You have to walk in the dark 2am 10 minutes to a snack bar. The shuttles are no where to be found. I called the front desk they told me to wait outside - I might see one but drivers are limited. The food is disgusting. You can only try 1-2 restaurants in the resort and most restaurants are booked! If I could get my money back I would. This is a 3 star resort. The other resorts like Akumal and Sian Kian are 4 stars. I hate this resort and I couldn’t wait to come home so that I can eat! This place sucked!!!!!!

Stayed 3 nights in Oct 2024

10/10 Excellent

Andriy

Travelled with family

28 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff, fantastic amenities.

Stayed 11 nights in Oct 2024

10/10 Excellent

Madhuriben

Travelled with group

28 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 4 nights in Oct 2024

8/10 Good

Angela Gail

Travelled with family

25 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was exceptional

Stayed 9 nights in Oct 2024

4/10 Poor

steven, TERREBONNE

Travelled with family

21 Oct 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Could not get reservations for sit down dinners. Buffet only option for dinners. Very unhappy and staff very rude about the situation. Front staff horrible. Kid zone and treatment fantastic.

Stayed 4 nights in Oct 2024

6/10 Okay

Christina

Travelled with family

21 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Terrible service. Do NOT recommend.

I do NOT recommend this hotel. I’ll start with the good: nice property. Room was great size and bed very comfortable. Great for kids with kids club you can check your kids into. Clean. Good was fine. Drinks ok. The reason I’ll never stay there again: The front desk staff are rude and NOT helpful at all. Had to make a reservation for the restaurants but when we got there we were unable to make any reservations they said none had any availability. Talked to “guest services” who did not help us and had to wait over an hour for them to show up. Finally offered us 1 restaurant for the day we were leaving 5 days later and they had our info pulled up so they knew we had to checkout that day. Went to the restaurants to try get a table and they had more empty tables then full tables and still refused give us a table. Buffet food ok but a restaurant would have been a nice change. I’m a believer in “if you don’t have anything nice to say, don’t say it” but want others to know this before they decide to stay there.

Stayed 4 nights in Oct 2024

8/10 Good

Mousa

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Ingrid

19 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

ROBERT

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was, without exception, wonderful. Place is kept as clean as Disneyland

Stayed 14 nights in Sep 2024

8/10 Good

Lauryn Suzanne

17 Oct 2024

Liked: Property conditions & facilities

Stayed 3 nights in Oct 2024

6/10 Okay

Manhar

Travelled with group

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food choices for vegetarians was poor. Pool area was beautiful

Stayed 4 nights in Oct 2024

8/10 Good

Reena

Travelled with family

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The mattress on the beds are terrible. They are very hard and I wish there was a different variety of food it was the same almost everyday .

Stayed 6 nights in Oct 2024

8/10 Good

Connie

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The amount of pools

Stayed 5 nights in Oct 2024

8/10 Good

Diana

Travelled with family

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service was very good, thank you!

Stayed 3 nights in Oct 2024

8/10 Good

bryan, Las Vegas

Travelled with family, Travelled with group

7 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our trip was amazing, the front desk staff Ericka at 2:00 am was extremely helpful. Overall the property was beautiful great view. Property is clean and well kept plus great friendly staff. Food and drinks conveniently all around resort. Would recommend this place to visit again, only minor issue was Booked transportation with Bahia and transportation didn't arrive at airport due to driver issue. We just Paid $250.00 us dollars for a taxi. So plan accordingly for transportation to avoid…. Once on resort all went smooth.

Stayed 5 nights in Oct 2024

10/10 Excellent

Andrea Ambrozine

Travelled with group

7 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful. I had an amazing experience.

Stayed 4 nights in Oct 2024

8/10 Good

Donald Lewis

Travelled with family

6 Oct 2024

Liked: Cleanliness, staff & service

Massive hotel (4 large Hotels in the same location). Had to walk too much between all the buildings to get food or entertainment. Very nice staff and the food was very good and well prepared with a lot of choices. Btw. Read the small print. There are no elevators. Due to the storm we lost a day. The hotel from desk was very helpful and courteous. Expedia was non existent and handled the situation very poorly! I Tate the hotel at a 8.5 star. I have used Expedia probably 15-20 times and always had good luck. I give Expedia a 1 out of 10 on this one. Very dissatisfied with Expedia on this. I would recommend the hitel but very disappointed in Expedia’s performance!

Stayed 4 nights in Sep 2024

6/10 Okay

Jose

3 Oct 2024

Stayed 5 nights in Sep 2024

8/10 Good

evelin

Travelled with family

28 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was really great. The staff was very friendly and helpful.

Stayed 7 nights in Sep 2024

2/10 Terrible

Zoila

27 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The worst place. Terrible place. Can't communicate with them can't help solve an emergency , service the worst customer service the worst everything.

Stayed 5 nights in Sep 2024

2/10 Terrible

Kelvin A

Travelled with family

27 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were not helpful when called upon. Not enough space to accommodate all of their guests for dinner. Many of the staff were unwilling to assist with customer requests. The only place to cool off at the resort was in our guest rooms. The rest of the hotel did not have air conditioning, making the stay very uncomfortable.

Stayed 5 nights in Sep 2024