York Pavilion Hotel, Sure Hotel Collection by Best Western

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VIP Access

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Dates

April 2025

May 2025

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Parking available
Laundry
Housekeeping

Explore the area

45 Main Street, Fulford, York, England, YO10 4PJ

Shambles
‪4 min drive‬
York Minster
‪6 min drive‬
York Racecourse
‪7 min drive‬
Leeds (LBA-Leeds Bradford)
‪51 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

9 sq m
Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

9 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 1 Queen Bed, Non Smoking

10 sq m
Sleeps 2
1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

9 sq m
Sleeps 2
1 Queen Bed

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Sleeps 2
1 Double Bed

Superior Room, 1 King Bed, Non Smoking

9 sq m
Sleeps 2
1 King Bed

Similar properties

In-room safe, desk, laptop workspace, blackout curtains

Breakfast included
Pet-friendly
Parking included
Free WiFi

for 1 room

includes taxes & fees

29 Apr - 30 Apr

About this property

Georgian hotel with a restaurant and a bar

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.

York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at York Pavilion Hotel, Sure Hotel Collection by Best Western. During your stay, you'll be within walking distance of University of York. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute drive from York City Walls and a few minutes from Jorvik Viking Centre

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly York Pavilion Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star York hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Langton's Brasserie - This restaurant serves breakfast, lunch, and dinner.

A hosted evening meal is available for a surcharge daily.

Languages

English, French

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Uncovered parking on site (GBP 15 per day)
Limited on-site parking

Food and drink

Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Hosted evening meal available daily for a fee of GBP 26.95
Snack bar/deli

Restaurants on site

Langton's Brasserie

Family friendly

Cot (surcharge)
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

4 meeting rooms
Business centre
Conference space

Outdoors

Garden
Picnic area
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Front entrance ramp
Hardwood flooring in public areas
No lift
Thin carpet in public areas
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge

Room amenities

Bedroom

Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Coffee/tea maker

Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 40.0 per night.

Cribs (infant beds) are available for GBP 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
Uncovered self parking fee: GBP 15 per day
Late check-out fee: GBP 20 (subject to availability)
Crib (infant bed) fee: GBP 15.0 per stay
Rollaway bed fee: GBP 40.0 per night
Hosted evening meal: GBP 26.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Pavilion Hotel

Best Western Pavilion Hotel York

Best Western Pavilion York

Best Western York Pavilion

Best Western York Pavilion Hotel

Pavilion Hotel York

Pavilion York

York Best Western Pavilion Hotel

York Pavilion

York Pavilion Hotel

York Best Western

Best Western Pavilion

Best Western York Pavilion Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western York

York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Grant

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Stayed here 4 or 5 times durig my daughters time at the Uni doing her Masters. This was for the Graduation. Rooms are very nice particularly liked this last one. Dont be put off because its slightly out of the city, the bus service is excellent with at least 3 different buses and both bus stops in/out are literally outside the hotel and it takes 5 to 7 minutes. A late taxi back was only £7.50. Hoping I get the excuse to stay here again. Staff couldnt be more helpful, I was genuinely sad to leave this time in case it is my last stay as my daughter will probably have a city based 2 bed apartment with parking. Finally parking, nice secure tree covered car park but its increased from £10 per day September 2023 to £15 per day January. Not a deal breaker but a longer stay and its probably going to cost the same as an extra night

Stayed 3 nights in Jan 2025

10/10 Excellent

claire

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Jake

Travelled with group

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Travelled with family

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place , stayed there before, will stay again

Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

8 Jan 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

They will charge you £15 to park, and don’t buy the breakfast it’s definitely not worth.

Stayed 1 night in Jan 2025

4/10 Poor

Emily

Travelled with partner

5 Jan 2025

Disliked: Staff & service, amenities, property conditions & facilities

Really dated, poor service, parking was expensive, no nice amenities

Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The fantastic happy hotel.

This was the fantastic hotel in every way. We paid £120 for upgrade room with big size and queen bed. Everything was fantastic. Room clean, friendly staff, breakfast was brilliant. Shower was absolutely superb was proper pressure and check out time of 11am useful as 10am check out can be a major disappointment. Great sized room, nice garden, on a bus route to town or easy to use with Uber taxi etc. Plenty of teas and coffees, room with bonus amenities and television available. The bed was a happy queen bed with the clean sheets and many towels provided. Hotel staffed 24 hours and staff are the happy and can help with queries A lovely lounge room can be used to relax with no electronics to ruin the relax time. A good bar is available and restaurant is well stocked with very prompt staff. Met some other guests who were happy with the hotel. I wouldn't change a thing about this hotel and would gladly come back again and recommend to everyone. Thank you to friends at the pavilion hotel.

Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

28 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

6/10 Okay

Genesis

27 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

nigel

23 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to York

Very nice hotel stuff very helpful. The room is comfortable all in all a very enjoyable stay

Stayed 1 night in Dec 2024

8/10 Good

Vaughan, Send

Business traveller, Travelled with partner

21 Dec 2024

Liked: Cleanliness, staff & service

It was a nice hotel

Stayed 1 night in Dec 2024

4/10 Poor

Josie

17 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

6/10 Okay

Andrew

16 Dec 2024

Liked: Cleanliness

Just a bit tired looking

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small apartment

We stayed in The Studio. This is across the street from the main hotel (Be careful crossing the road as it is typically busy). The Studio has a small lounge with TV, a small adjoining kitchenette and a metal spiral staircase leading up to a double bedroom with TV and an adjoining bathroom. We enjoyed our stay. We had breakfast in the main dining area which was consistently good. As we were staying for 5 nights we were able to make use of the kitchenette, but we primarily dined in York in the evenings which we walked to along the river paths (about 1.5 miles). Overall it was ideal for our purpose and we would certainly stay there again.

Stayed 5 nights in Nov 2024

4/10 Poor

Paul

15 Dec 2024

Disliked: Cleanliness, staff & service

Stayed 1 night in Dec 2024

10/10 Excellent

Alan

15 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Harry

12 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Travelled with group

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel but WiFi needs boosters

The service was really excellent throughout our stay whether it was reception, in the bar or the dining room. I really enjoyed my stay and would go back. If I had a complaint it would be that the wi-fi and phone signal at the rear of the property wasn't great. We were watching BBC iPlayer and it was buffering frequently.

Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

Stayed 2 nights in Dec 2024

8/10 Good

Franco

Travelled with partner

4 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quiet considering the hotel is situated on the main A19.

Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for our weekend visit to York

Fantastic! The public spaces are so beautiful and inviting. The bedroom had everything we needed with a very comfy bed. Easy to take a bus in to the city centre with my EV charging in the car park ready for the drive back home.

Stayed 1 night in Nov 2024

8/10 Good

ADRIAN

17 Nov 2024

Liked: Staff & service, room comfort

Disappointed with room cleanliness

Room could of done with a vacuum before we arrived also a pen so I could fill out the requested how was your stay form

Stayed 1 night in Nov 2024

4/10 Poor

Keith

Business traveller

13 Nov 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Others around

The Breakfast room was cold. No shower, stand in a bath. So old. Dirty shower curtain. Rusty shower rail. Swollen wood, you get the picture. Noisey rooms. Overpriced hotel. Breakfast was cold and had been sitting around all morning, bacon hard sausage burnt. Poached egg was more like boiled egg. Again all pre cooked. Better food & quality at high street supermarkets. Disappointing and certainly not worth the money. Cafe across the street try it. Tinned fruit. How hard is it to cut some fresh fruit. Coffee machine preduces warm coffee at the most. Very poor. Heating don’t come on until 8am for only about 15 minutes, this is when most people have left after a freezing morning. Oh and £10 to park this is not mentioned on the web site. Not nice for guests. Reception in the book in and book out both miserable and didn’t even want to be bothered. Anything to get money out of you for hotel this is. All in all find somewhere else. Ps. Don’t use the pub next door. Waited 2 hours for food as the chef decided to go out for an hour and half. Bad food anyway when it arrived.

Stayed 1 night in Nov 2024