The Milner York formerly the Principal York

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Milner York formerly the Principal York

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Lobby
City view from property
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Station Road, York, England, YO24 1AA
  • York National Railway Museum
    ‪8 min walk‬
  • York Minster
    ‪10 min walk‬
  • York Grand Opera House
    ‪11 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Annex Building

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Studio Suite, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Milner York formerly the Principal York

Eco-certified York hotel in South Bank with a health club
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Milner York formerly the Principal York offers 155 air-conditioned accommodations with safes and complimentary bottled water. This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Milner York formerly the Principal York's great location. During your stay, you're just a quick walk from York Minster. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of York National Railway Museum and York Minster
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Milner York formerly the Principal York, you'll find an indoor pool, a health club, a spa tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the eco-certified The Milner York formerly the Principal York. Parking is available for a fee.

This Victorian York hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7 AM to 10 AM.
Refectory - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Chapter House - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 19.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Refectory
  • Chapter House

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 19.00 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal

The Milner York formerly the Principal York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 675 out of 1267 reviews" "
Rating 8 - Good. 319 out of 1267 reviews" "
Rating 6 - Okay. 149 out of 1267 reviews" "
Rating 4 - Poor. 74 out of 1267 reviews" "
Rating 2 - Terrible. 50 out of 1267 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ben

Travelled with partner
Disliked: Cleanliness
Beautiful old property which has its maintenance challenges but stale smoke smell in the room with poor standards of upkeep (paintwork, mould, bad wood work, tv that didn’t work) that made the stay not pleasant. The bed and pillows were uncomfortable
Stayed 1 night in Oct 2024

10/10 Excellent

ranjith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near railway station
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Miss H

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Great hotel lovely staff
Stayed 1 night in Jun 2024

10/10 Excellent

Henriette

Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in York
Great place just next to York train station so very convenient.
Stayed 1 night in Oct 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful stay
We had to sleep on a dirty, wet mattress!
Stayed 1 night in Aug 2024

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time.
If you cant do stairs, dont accept 4th or 5th floors.
Stayed 4 nights in Oct 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in downtown York
Lovely older hotel right in the heart of York. Room was spacious, staff were friendly, it was super easy to get to everywhere we wanted to see. Did not dine here so can't comment on food.
Stayed 1 night in Oct 2024

6/10 Okay

Darren

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For the most part, our stay was good. The location is great and the common areas are beautiful. However, the room we stayed in wasn't of the same quality as the rest of the hotel. The wall was peeling off as if there had been a water leak or something like that and there were stains on the carpet. The bathroom was large and the shower was great though. We didn't spend much time in the room, so didn't mind but is something to be aware of, especially if you paid a lot for the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ron, Waunakee

Stayed 2 nights in Sep 2024

8/10 Good

Tim

Liked: Property conditions & facilities
Room
Paid for a upgrade room took while to get into room which was not over happy about as took far too long after we checked in
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Booked for 1 night as going to a concert, at Grand opera house. Excellent location next to station and 10 mins to venue. Hotel bar very good, staff excellent! Will book again.
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel so convenient for everything around
Stayed 2 nights in Oct 2024

2/10 Terrible

Joy

Stayed 3 nights in Sep 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant upon arrival and the room, junior suite was amazing
Stayed 1 night in Oct 2024

8/10 Good

louise, Aberlady

Stayed 1 night in Sep 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Elle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, and beautiful building within walkable distance to the centre of York and very close to the train station. The staff at check in were very helpful and helped us out of the car with our bags. The room itself was nice, the shower was amazing!! The two big issues though were the bed - it was incredibly uncomfortable and you could feel the springs digging into your back. The hotel either needs to upgrade to better mattresses or put mattress toppers on the beds, as our backs were very sore the following day. The second issue was the noise - it’s not well soundproofed from outside noises (close to pubs, train stations and a police station), and you could here a loud sound of water running (it sounds like it is running down the walls) when someone in the above floors use the bathroom. Other than those factors, this accommodation was lovely.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the old history
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel excellent location
Excellent location brilliant hotel all round. Has been done up lovely pleasure too drink and eat there in the posh surroundings. The spa facilities are spot on and free if you stay there. Best steam and sauna ive used. Pool good size also. Staff very friendly could banter with them all night. Loads of different spaces where could relax and have a beer. Room and bed great. Deff be back.
Stayed 3 nights in Sep 2024