Novotel York Centre

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Bar
24/7 front desk
Parking available
Pet-friendly
Breakfast available

Explore the area

Fishergate, York, England, YO10 4FD

York City Walls
‪10 min walk‬
Shambles
‪10 min walk‬
York Minster
‪17 min walk‬
Leeds (LBA-Leeds Bradford)
‪55 min drive‬

Room options

Deluxe Room, 1 Queen Bed with Sofa bed

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

17 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room

Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Family Double Room, 1 Queen Bed with Sofa bed

20 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

22 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Junior Suite, 1 Queen Bed with Sofa bed

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Pool
Hot tub
Spa
Kids pool

for 1 room

includes taxes & fees

28 Mar - 29 Mar

About this property

Riverwalk hotel with a sauna and a 24-hour front desk

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and conference space. Housekeeping is available on request.

Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Our customers tell us they can't get enough of Novotel York Centre's great location. During your stay, you're just a quick walk from York City Walls. Free WiFi in public areas, an indoor pool, and a restaurant are available.

Free WiFi
Enjoy international cuisine while dining at Gourmet Bar
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Amenities include a front-desk safe, meeting rooms, and conference space
Onsite recreation includes a sauna
Guests have great things to say about the helpful staff and the area's walkability
Within a 15-minute walk of York City Walls and Jorvik Viking Centre
Cats and dogs welcome for a fee

Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 17 per night)
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 18 per person
1 restaurant
1 bar
Coffee/tea in a common area

Restaurants on site

Gourmet Bar

Things to do

Indoor pool
Sauna

Family friendly

Free cots/infant beds
Indoor pool
Laundry facilities
Fridge

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

Computer station
Conference space (2153 square feet)
Meeting rooms

Outdoors

Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Assistive listening devices in meeting rooms
Lift
Handrails in stairwells
Low-height view port in door
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchair-width doorways

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle
Fridge

Bulk dispenser for toiletries
Connecting rooms available
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Restaurant dining guide
Water-efficient showers only

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 40

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 17 per pet, per night
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 18 per person
Self parking fee: GBP 17 per night
Pet fee: GBP 17 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel

Novotel Hotel

Novotel Hotel York Centre

Novotel York Centre

Accor York Centre

Hotel Novotel York

Novotel York Centre Hotel York

York Novotel

Novotel York Centre York

Novotel York Centre Hotel

Novotel York Centre Hotel York

Novotel York Centre Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

George Michael

14 Dec 2024

Stayed 2 nights in Nov 2024

8/10 Good

Janice

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Travelled with family, Travelled with group

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

kL

3 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only thing that was abit disruptive was building work going on just next to the hotel. Oh and the veggie sausages at morning breakfast werent the best.apart from that realy mice stay

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family

3 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

We had a situation with our room after a late arrival, the situation was handled poorly on the initial complaint in our opinion. The situation was resolved eventually but after a unnecessary amount of time and upset.

Stayed 1 night in Nov 2024

8/10 Good

Laura

Travelled with family

2 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Fab hotel in beautiful york

Lovely hotel have visited many times , I required a extra room key at one stage as my wife had gone back to the room for an important business call, and I did not want to disturb her , I was not very happy with how I was spoke to by lady on reception and made to feel like a awful person for needing one more plastic key !!! Shame as that has made me score lower than I always have this hotel .

Stayed 3 nights in Nov 2024

8/10 Good

Richard

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay, really nice hotel and rooms. The only issue was you can’t check in until 4:30pm

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

6/10 Okay

Anne

1 Dec 2024

Xmas markets

Bit far from centre for Xmas markets

Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

28 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad Hassaan

25 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Jude

Business traveller

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Don’t recall booking an accessible room. Because of the adapted accessibility the shower wasn’t great. Wouldn’t have been perfect if not mobile but would have preferred a better shower that would have been in a room that wasn’t adapted for accessibility.

Stayed 1 night in Nov 2024

6/10 Okay

helen

Travelled with family

18 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Average stay

Nice hotel, however the receptionist level of customer service weren’t great. Talked at you at check in, with no smiles, when entering or leaving the building they don’t look up to avoid welcoming you. Our room was only made up for 2 not 3 so we had to request an extra bed, however the rest of the amenities in the room only catered for 2 - ie 2 coffee cups. When leaving the access code provided didn’t work so we had to go back and park car, walk back to the hotel and get a new code and walk back in the ice. I just felt the staff could make an extra effort

Stayed 1 night in Nov 2024

8/10 Good

Helen

17 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Too noisy at night

Lovely room, great breakfast but there is a background noise that you don’t hear during the day that is so loud during the night, couldn’t work out where it was coming from. Putting in ear phones didn’t drown it out until I put some music on.

Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Travelled with family

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York break

Perfect location, lovely friendly reception, hotel modern and welcoming great value for money will use again

Stayed 1 night in Nov 2024

8/10 Good

Alison

Travelled with family

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, parking, comfortable bed.

Stayed 1 night in Nov 2024

10/10 Excellent

Katie

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Kirsty

Travelled with family

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was within walking distance to the town centre.

Stayed 1 night in Nov 2024

8/10 Good

Apryll

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family and small children

10 Nov 2024

Great base for a trip to York. Really close to Barbican theatre (venue for our trip). Spent the day after in York, could leave the car in the car park all day!

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller

9 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Dave

9 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay here of many to follow

First time stay at a Novotel. If they are all as good as this one then I will be using this brand much more frequently. The staff were polite friendly and helpful, the foyer is large and well presented. I stay away at least 30 times a year and there are some things I always look for in a hotel obviously cleanliness is at the top, a decent size room with usb connection ports is good. The TV in this room was a good size, but I often prefer to use a tablet. Wifi was certainly quick enough for my small needs. I was not gaming. The bed linen was decent and the bed was an excellent foam mattress, the pillows were only OK. Another thing I think all hotels should fit are soft close toilet seats as there is nothing more annoying than one slamming down next door at stupid o' clock in the morning. Soft close seats are fitted here. As for the hotels location to York centre for us it was perfect. A 15 minute stroll along the river into town. Parking was perfect too and £16 for 24 hours in York is reasonable. We will be using this hotel again.

Stayed 1 night in Nov 2024