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Malmaison York

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Malmaison York

Aerial view
Front of property
Club Twin Room
Reception
Family Room | Bathroom

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • York Minster
    6 min walk
  • Micklegate Bar
    7 min walk
  • York Grand Opera House
    8 min walk
  • Harrogate (HRT-RAF Linton-on-Ouse)
    27 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room

Club Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Milner York formerly the Principal York

Pool
Hot tub
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1231)
The price is €95
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Milner York formerly the Principal York

About this property

Malmaison York

Eco-certified York hotel in Bishophill with a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Malmaison York. During your stay, you're just a quick walk from York Minster. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the cleanliness and comfy beds to the overall comfort and spaciousness
  • Within a 10-minute walk of York Minster and York City Walls
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Malmaison York also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Malmaison York has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 25 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 27 for adults and GBP 13 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 25 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 806 out of 1381 reviews" "
Rating 8 - Good. 352 out of 1381 reviews" "
Rating 6 - Okay. 143 out of 1381 reviews" "
Rating 4 - Poor. 56 out of 1381 reviews" "
Rating 2 - Terrible. 24 out of 1381 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

robert

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel itself is lovely. Rooms are really nice - big bed, very modern decor. All great. The only thing is we chose this place for the fact that it lists it has parking but there definitely isn’t and parking nearby is £25/24 hours, which the hotel doesn’t comp.
Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Stayed 1 night in Jun 2024

10/10 Excellent

Rosemary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a lovely hotel & all staff were friendly and approachable. The room was serviced daily. Breakfast was plentiful and of excellent quality. The need to use a keycard for the lift added to a sense of security. The sky bar was beautiful but was extremely busy as we visited over a weekend and it required pre-booking so we just had a look around but did not stay for drinks.
Stayed 3 nights in Sep 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Vary good and spacious room and clean. 5 srar
Stayed 1 night in Sep 2024

8/10 Good

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 2 nights in Sep 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Girls at the reception desk could have a better attitude.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Paying a high price for location. Room was basic and worn out.
Stayed 1 night in Sep 2024

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, quirky hotel with easy access to the railway station, the wall, the river and central York. The room was comfy and quiet. Would definitely stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Whitney

Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Find somewhere else in York.
Very average service. Not well informed. Parking incredibly expensive, small rooms, noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary getway
Anniversary getaway. Staff very friendly in the bar and a good welcome on check in. Could leave bags with reception- no fuss. Steak was ok in the restaurant, but nothing to write home about.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stevie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town centre
Stayed 3 nights in Jul 2024

6/10 Okay

Rebecca

Travelled with partner
Disliked: Cleanliness, staff & service
Hotel is close to the centre of York
Stayed 2 nights in Sep 2024

10/10 Excellent

Francesca, Tyne and Wear

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place to stay in a great location. The staff at reception were so warm and welcoming, the Sora sky bar staff were excellent and everyone was so friendly. Very clean room, comfortable stay. Overall, highly recommend it!
Stayed 2 nights in Sep 2024

8/10 Good

Niamh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The majority was great except breakfast is very confusing. Nobody explained to us what was included and what wasn't and the menu has prices of £25 on for all the hot food so after a lot of confusion and having to go to multiple staff members, we eventually got there. And the hotel advertises parking but we weren't able to use it because it was full so we had to pay for the ridiculously expensive NCP.
Stayed 1 night in Aug 2024

10/10 Excellent

Reece

Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay visiting York. The hotel is in an ideal location near the train station however we chose to drive and use the NCP car park around the corner. Definitely recommend a visit to the rooftop sky bar Sora but make sure you book in advance! Amazing food and drinks. Will definitely stay here again when we visit York
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness, staff & service
Given how expensive this hotel is, one would have thought breakfast would be included. Disgraceful how hotels are charging so much for so little.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t use any facilities during our stay but what a lovely hotel! The room was clean and decorated to a high standard, would love to stay again and make full use of facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay close to centre
Stayed 2 nights in Aug 2024

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