Hilton York

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Room
Room
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Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
1 Tower Street, York, England, YO1 9WD
  • Jorvik Viking Centre
    2 min walk
  • Tower's Lounge and Bar
    1 min walk
  • York Station
    13 min walk
  • Leeds (LBA-Leeds Bradford)
    56 min drive

Room options

Suite, 1 Double Bed

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room, 1 Double Bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room (One Double Bed and One Single Bed)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Double Bed (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Alii)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton York

Hotel with a fitness center, a short walk to Shambles
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service, and a business center are onsite.
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton York's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. A restaurant, a gym, and a bar are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute walk from Shambles and 11 minutes by foot from York Minster
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 8 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 4331 square feet (402 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99), Wired Internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and public transport

  • Covered self parking on site (GBP 30.00 per day)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Towers Restaurant

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (4331 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 106
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 68
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 68
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 96
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 72
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch smart TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 442 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 150 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here, close to town so no need for the car. The staff were very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff. Some renovation work going on but no real impact caused
Stayed 1 night in Sep 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rachael

Stayed 2 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no air-conditioning is an issue because the rooms are small and the windows provide very poor airflow
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centre of York
As central as could be, secure underground valet parking. Hotel was clean and nice and very quiet
Stayed 1 night in Sep 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy parking
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was an excellent hotel and the staff were absolutely brilliant
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Dominic

Stayed 2 nights in Aug 2024

8/10 Good

Carl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location close to the city centre. The bar and staff in the dining room were very helpful, friendly and made you feel welcome.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

8/10 Good

Winslade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were advised to arrive early to be sure valet parking was available which we did and we were successful. Unfortunately we then had to wait 5 hours for our room to be ready. Other than this we had a great 4 days.
Stayed 2 nights in Aug 2024

4/10 Poor

Christy

Liked: Cleanliness
Disliked: Property conditions & facilities
Room 226 Lamp broken- reported straight away but not fixed Rail in bathroom (holding shower curtain) dodgy-screw loose Hairs in bath Shabby & needs updating Room far too hot Room far too small for family of 4 Bathroom small Paid over £200 with parking and expect better room
Stayed 1 night in Aug 2024

4/10 Poor

Mike

Travelled with family
Disliked: Property conditions & facilities, room comfort
York
while the staff were helpful at check in it was all so inefficient, could have been much smoother we felt...i guess just busy! room was tiny, AC control but NO functioning AC in our side of the building the other side had no AC at all....room cleaners knocked first at 0800!! on a two day stay!...
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast and staff friendliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra, Bensalem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent restaurant and service.
Stayed 1 night in Aug 2024

6/10 Okay

Prashant, Stanmore

Travelled with partner
Liked: Cleanliness
Great location, great location, great location. Well done too for offering parking at relatively good rates. The staff were polite but not very attentive or friendly. The furniture was adequate with quality below par for the cupboards with doors that stuck. Sounds proofing was poor in the room and there was no fridge.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a visit to York
This hotel is in prime place in front of Clifford Tower so ideal for exploring York. Good service from the staff there. Breakfast included which was great. Only problem is that the air conditioning was broken on the hottest day of the year so far. There was a fan provided but not as comfortable at night.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024