Elmbank York, Tapestry Collection by Hilton

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Dates

April 2025

May 2025

Junior Suite, 1 King Bed (George Walton)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Air conditioning
Bar
Room service
24/7 front desk

Explore the area

The Mount, York, England, YO24 1GE

York Racecourse
‪12 min walk‬
York Minster
‪3 min drive‬
Shambles
‪4 min drive‬
Leeds (LBA-Leeds Bradford)
‪59 min drive‬

Room options

Premium bedding, in-room safe, desk, laptop workspace

Family Room

14 sq m
Sleeps 3
1 King Bed

Comfort Room (Cy)

18.11 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds

Junior Suite, 1 King Bed (Lodge)

City view
39 sq m
Sleeps 3
1 King Bed

Classic Room, 1 King Bed (George Walton)

13 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (George Walton)

21.5 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (George Walton)

13.8 sq m
Sleeps 2
1 King Bed

Classic Room, 1 Queen Bed (Lodge)

10.8 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed (Courtyard)

14.77 sq m
Sleeps 2
1 King Bed

Classic Room, 1 Queen Bed (George Walton)

10.8 sq m
Sleeps 2
1 Queen Bed

Classic Room, 1 Double Bed (George Walton)

10.8 sq m
Sleeps 2
1 Double Bed

Family Suite, Multiple Beds (Knavesmire Attic)

City view
54 sq m
Sleeps 4
1 King Bed and 2 Twin Beds

Similar properties

Pool
Hot tub
Spa
Kids pool

for 1 room

includes taxes & fees

7 May - 8 May

About this property

Eco-certified hotel with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Change of towels is available on request.

Elmbank York, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

Elmbank York, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Bar Convent Museum. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, a car charging station, and a terrace
Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
12 minutes by foot from York Racecourse and a 3-minute drive from York Minster
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Elmbank York, Tapestry Collection by Hilton also features a terrace, a garden, and coffee/tea in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. A complete renovation of Elmbank York, Tapestry Collection by Hilton was completed in May 2024.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Leetham's Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Peacock Bar - Onsite cocktail bar. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Offsite parking available (GBP 18 per day)
Uncovered parking on site (GBP 14 per day)
Limited on-site parking

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.50 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Couples/private dining

Restaurants on site

Leetham's Restaurant
Peacock Bar

Things to do

Books
Indoor pool (guest access)

Family friendly

Access to nearby indoor pool

Conveniences

24-hour front desk
Guidebooks
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages

Outdoors

Garden
Outdoor furniture
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Area rugs in room
Fixed shower seat
Front entrance ramp
Hand-held showerhead
Hardwood flooring in public areas
Hardwood flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible restaurant

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch flat-screen TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle
Limited room service

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 30 per pet (varies based on length of stay)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 19.50 per person
Uncovered self parking fee: GBP 14 per day
Nearby parking fee: GBP 18 per day (328 ft away)
Pet fee: GBP 30 per pet (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elmbank

Elmbank Hotel

Elmbank Hotel York

Elmbank York

Elmbank Hotel Lodge

Elmbank York, Tapestry Collection by Hilton York

Elmbank York, Tapestry Collection by Hilton Hotel

Elmbank Hotel Lodge – part of The Cairn Collection

Elmbank York, Tapestry Collection by Hilton Hotel York

Elmbank York, Tapestry Collection by Hilton Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Max

23 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - except the blonde check in lady!

I wouldn’t normally leave a review but feel this needed mentioning. We turned up to find a group of 5/6 people waiting to check in. The woman behind reception had walked out in a huff and left them waiting there for some time and when she finally returned, she refused to check them in. She asked us if we wanted to check in before them purely out of spite, to which I replied no I’m not jumping the queue as did the people 3rd in line behind us. She then went on a tirade to her colleague about none of us wanting our keys and walked out again leaving us all in hotel reception purgatory for over 30 minutes as there was no one else on site reception trained. Luckily a gentleman on annual leave was in the area and could come in and sort us all out - thank you this was appreciated! This is the only reason I have marked down a star. The rest of the stay was brilliant in every aspect and the rest of the staff couldn’t do enough for us, we got a pint each on the house and complimentary breaky which was great. It seems a shame that one person acting up like that can ruin what would have been a perfectly good stay. The people she refused to serve were kind, well to do people who didn’t deserve that kind of treatment. One of which was celebrating his birthday with family. I hope they’ll be able to laugh about it like we did in the end - but I hope the hotel realise that the blonde lass shouldn’t be in a public facing job like that it was embarrassing and like nothing I’ve ever seen.

Stayed 1 night in Jan 2025

8/10 Good

S

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elmbank hotel york

We stayed here last yr and was so impressed we booked again this yrs experience wasrnt has good but stefen the manager was quick to sort any problems out for us still loverly hotel comfy beds and nice warm rooms

Stayed 2 nights in Jan 2025

8/10 Good

Sevda

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

9 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay if a little slow on check in

Check in was slow due to the amount of rooms having to be turned. We actually prebooked room but was allocated another amd had to wait for it to be turned over. When enquired our original choice was available. Other than that the hotel as great

Stayed 2 nights in Dec 2024

10/10 Excellent

Kieron

30 Dec 2024

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good all round

I’d booked two rooms for two couples - which were very different. I appreciate the property is historic, but one room was very small and cramped with a lowered ceiling. The breakfast was good overall with a lot of choice but just one hot drinks machine for the whole hotel often made for queuing. The restaurant had a good range of dishes which were all delicious and well-made - it was lovely not to have to go out in the evening to find food! The staff were very helpful and friendly and the rooms were clean. It’s close to the centre but in a quieter area.

Stayed 3 nights in Dec 2024

8/10 Good

Lorena

Travelled with partner

29 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely and well kept hotel, especially the reception, restaurant and staircase areas. I asked if we could stay at a room in the house, not the courtyard, since the reviews mentioned that those were nice, and the staff helpfully moved us there. Service was excellent overall. The rooms themselves were comfortable and nicely decorated, although there were a couple cobwebs, the TV could do with an update and the body wash and lotion tubs in the bathroom needed a refill. The minibar looked a bit tired too. Other than that, we had a nice, confortable stay.

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family

27 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class service

First class service, great stay. Lovely hotel.

Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Michele

Travelled with partner

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful boutique hotel,staff friendly and helpful,love staying here,dust on skirting boards & window sills is the only thing i could fault with,other than that,great place to stay 😀

Stayed 1 night in Dec 2024

6/10 Okay

Philip

Travelled with partner

18 Dec 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Reception very good house cleaning poor

Stayed 2 nights in Dec 2024

6/10 Okay

Zoe

Business traveller

17 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, shame about the room

Hotel is fabulous but I was put into a basement room, which was noisy due to someone having a shower in the room above and the air conditioning fan outside my window.

Stayed 1 night in Dec 2024

6/10 Okay

Claudia

9 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

MATTHEW

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel would definitely recommend

Stayed 1 night in Oct 2024

6/10 Okay

Ann

Travelled with family

4 Dec 2024

Disliked: Amenities

I booked the George Walton Junior Suite which should have included a pull-out sofa bed in addition to a king-sized bed but was given a deluxe suite instead of the George Walton suite which was a much smaller room. I was charged $366 for one night. An exhorbitant amount for one night! There was no smart TV as advertized and no complimentary robe and slippers as it posted in the write -up room description. I stayed @ this hotel back in March of this year, stayed in the George Walton junior suite for $99 and it was delightful. I am requesting a refund of 1/2 of what I was charged. I asked the lady at the front desk if I was indeed in the room that I booked back in August through Expedia and she said it was NOT the room that I booked and was charged for! I need a refund since the hotel was booked solid and couldn’t change my room!

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel, the outside does not look much but the inside is really nice

Stayed 2 nights in Nov 2024

10/10 Excellent

Lynsey

Travelled with group

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Allen

29 Nov 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

benjamin

25 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay at the Elmbank

Excellent room with room service and an excellent night sleep, very comfortable bed cannot recommend the george Walton junior king suite enough.

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs more choice on menu

Was good, would stay again, but needs more choice on food menu

Stayed 1 night in Nov 2024

6/10 Okay

Mary

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service

Pictures were wonderful but that was the best part. Has a pretty reception and dining area. Room attractive but not well maintained. Bedside light broken. Heating did not work so we froze all night.

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family

15 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Disappointed

We stayed at this hotel last year and really enjoyed it however we are disappointed that this year they tried to charge us £17 each for breakfast even though it says £12 on your website. When questioning it we were told it includes service charge. Well I've never had to pay a service charge for breakfast in a hotel especially for a self service breakfast.We eventually agreed to pay £15 even though this was still 25% more than it should have been. Needless to say we won't be staying there next year.

Stayed 2 nights in Nov 2024