DoubleTree by Hilton York

See all properties

Choose dates to view prices

Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Bar
Room service
24/7 front desk

Explore the area

St Maurices Road, York, England, YO31 7JA

Shambles
‪5 min walk‬
York Minster
‪6 min walk‬
Jorvik Viking Centre
‪9 min walk‬
Leeds (LBA-Leeds Bradford)
‪57 min drive‬

Room options

Room, 1 Double Bed

Sleeps 2
1 Double Bed

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Family Room

Sleeps 3
1 Double Bed

Room, 1 Double Bed (Cosy Room)

Sleeps 2
1 Double Bed

Room, 1 Double Bed (Duplex)

Sleeps 2
1 Double Bed

Twin Room

Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

22 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Non Smoking

31 sq m
Sleeps 3
1 King Bed

Family Room (2 Rooms)

Sleeps 4
2 Double Beds

Room, 2 Double Beds

Sleeps 4
2 Double Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

17 Apr - 18 Apr

About this property

Hotel with a 24-hour fitness center, a quick walk to Shambles

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.

DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy local cuisine while dining at The Yorkshire bar & grill
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
Within a 10-minute walk of Shambles and York Minster
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.

Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 25 per day)

Food and drink

Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

The Yorkshire bar & grill
Yorkshire Cafe

Things to do

24-hour gym

Family friendly

Free cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

4 meeting rooms
Business centre

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

49-inch TV

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Individual decor
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per day
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
Nearby parking fee: GBP 25 per day (984 ft away)
Pet fee: GBP 15.00 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York

Monkbar York

Monkbar

Hotel Monkbar

DoubleTree by Hilton York York

DoubleTree by Hilton York Hotel

DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Swami

Travelled with family and small children

3 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The rooms we were allocated was next to garbage collection and was an eyesore going in and out of it

Stayed 2 nights in Dec 2024

6/10 Okay

Alan

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Not so happy new year

The room was nice but the bed mattress was far too hard and uncomfortable, this led to a sleepless night for both of us. The room was changed for us without any fuss the next morning, when i was also given a parking space. We decided to drive out of town, but when we returned my parking space was taken by someone else, leaving me nowhere to park. Then at 6.15am the fire alarm sounded and we were evacuated out into the pouring rain, another sleep affected night. There was no explanation of why the alarm went off. Because of all this and the poor weather we decided to cut our stay short by one night.

Stayed 3 nights in Dec 2024

10/10 Excellent

mark

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and breakfast.

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

8/10 Good

Catherine

29 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Dec 2024

8/10 Good

Clive

28 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Lissy

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Massive family room, very convenient. Excellent location. Not very easy of hauling large suitcases up multiple flights of stairs… but the room made it worth the climb!

Stayed 2 nights in Dec 2024

8/10 Good

Moira

23 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

22 Dec 2024

Stayed 1 night in Nov 2024

6/10 Okay

Patrick

Travelled with family

22 Dec 2024

Liked: Cleanliness

Adequate hotel. Location was good, easy walking distance to the centre of York. Beds were not very comfortable, quite hard. Bathroom was small and not very good. Room was very noisy, as it looked out over a busy road. Wi-fi quality was poor, insufficient for even basic browsing.

Stayed 2 nights in Dec 2024

2/10 Terrible

Janet

Travelled with partner

15 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Breakfast horrible eggs just like rubber, bacon tough and nut right warm. Properly was dated and chipped wood, floor in corridor had big dips in it so if you were unsteady on your feet you could have hurt yourself.

Stayed 2 nights in Dec 2024

8/10 Good

Mark

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad breakfast

Very good location and the room was very spacious, however the breakfast was not good. Had to wait for items to come out and the bacon looked like it had been boiled. The coffee was in a flask and very weak. Not what I have experienced at other hotels in the chain.

Stayed 1 night in Dec 2024

6/10 Okay

Chris

Travelled with group

14 Dec 2024

Limited parking at the property & cannot reserve a space prior to arrival. Rooms are located across different buildings so you may need to leave the main building to get to your room

Stayed 1 night in Dec 2024

6/10 Okay

Ian, Whitehaven

12 Dec 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Dec 2024

8/10 Good

David

11 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with partner

10 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very enjoyable staff. Local to restaurants and walking distance to Christmas Market.

Stayed 1 night in Dec 2024

2/10 Terrible

James

Travelled with group

10 Dec 2024

Disliked: Staff & service, room comfort

Awful two nights

Terrible noise from parties below unbearable. Deluxe room shouldn’t be right about function rooms. You expect to pay a bit more and get a better experience. This definitely wasn’t the case. Good location though. Two shocking nights sleep.

Stayed 2 nights in Dec 2024

8/10 Good

Wendy

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was lovely and in a good location for all our sight seeing and shopping . Our room was spacious and clean .

Stayed 2 nights in Dec 2024

10/10 Excellent

Colton

10 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Andrew

6 Dec 2024

Liked: Staff & service, property conditions & facilities, room comfort

Great location and nice hotel

Staff and quality of room great, however, no tv remote in room and staff couldn't provide a replacement. The cleanliness of the room could have been a lot better too.

Stayed 1 night in Nov 2024

4/10 Poor

Sammi

Travelled with family

5 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Faded Glory... Shame

I'll start by saying the staff are lovely, welcoming, friendly and helpful. The breakfast was great, everything included you could wish for. However, the room we were put in (32) was situated at the back end of nowhere up and down stairs to get to with incomplete handrails and a spongy floor for my mum to tackle. A large step down in to our room. The carpet was loose between the bathroom and the room, causing my mum to trip but luckily not fall in the night, the floor was very uneven. Gaping hole between sockets in the wall and dreadful door repair. The toilets downstairs by the bar: cheaply painted doors with no handle, the toilet roll holder falling off, loose toilet seat, no actual buttons to press to flush and the rusty bin foot pedal was now just a metal prong no the pedal I assume it was broken off. Shuffle board, lack of sand and a piece of wood shoved down the side which was the broken piece from the end I'd assume. We love the Hilton chain but will most certainly not stay at this one again. Tried uploading photos, it won't let me

Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel. Close to the city centre Limited car parking however public car park very close Great breakfast choices

Stayed 1 night in Nov 2024

6/10 Okay

Darren

1 Dec 2024

Liked: Room comfort

Disliked: Staff & service

Hotel is in a very good location & main areas of the hotel are very nice. However our room was across the carpark, up some very wet stairs. The corridor to the room & the room itself smelt a bit musty. Room was spilt on 2 floors with very steep, narrow stairs to get up. Main issue was no housekeeping on our stay - which there should have been. When we reported this to the man on reception that evening, he just said he would let that team know.!!!! The lady the next day at checkout was much more appologetic & helpful.

Stayed 2 nights in Nov 2024