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3.7 out of 5

"Great location, great lobby and communal spaces - rooms a little mismatched and not quite meeting the standards of the other hotel spaces. In all a gr ... " More

By a verified traveller on Thu 30 Dec 2021

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Family Room (2 Rooms)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed (Cosy Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Shambles and York Minster
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

DoubleTree by Hilton York ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton York

Everyone (2) Couples (1)
4 out of 5
Great location, great lobby and communal spaces - rooms a little mismatched and not quite meeting the standards of the other hotel spaces. In all a great hotel still!

Posted by on 30 Dec 2021

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3 out of 5
The room needs an upgrade. Very tired and outdated room. There was a smell coming from the bathroom.

Posted by on 19 Oct 2019

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4 out of 5

Posted by on 13 Oct 2019

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About the DoubleTree by Hilton York

Location St Maurices Road, York, England YO31 7JA

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: York Station (1.6 km / 1 mi)

Room Amenities

DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner and light fare.

Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Monkbar Hotel York
  • Monkbar York
  • Monkbar
  • Hotel Monkbar
  • DoubleTree by Hilton York York
  • DoubleTree by Hilton York Hotel
  • DoubleTree by Hilton York Hotel York

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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