DoubleTree by Hilton York

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Air conditioning
Gym
Bar
Room service

Explore the area

St Maurices Road, York, England, YO31 7JA

Shambles
‪5 min walk‬
York Minster
‪6 min walk‬
Jorvik Viking Centre
‪9 min walk‬
Leeds (LBA-Leeds Bradford)
‪57 min drive‬

Room options

Room, 1 Double Bed

Sleeps 2
1 Double Bed

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Family Room

Sleeps 3
1 Double Bed

Room, 1 Double Bed (Cosy Room)

Sleeps 2
1 Double Bed

Room, 1 Double Bed (Duplex)

Sleeps 2
1 Double Bed

Twin Room

Sleeps 2
2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

22 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Non Smoking

31 sq m
Sleeps 3
1 King Bed

Family Room (2 Rooms)

Sleeps 4
2 Double Beds

Room, 2 Double Beds

Sleeps 4
2 Double Beds

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

8 May - 9 May

About this property

Hotel with a 24-hour fitness center, a quick walk to Shambles

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.

DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 25+ Mbps)
Enjoy local cuisine while dining at The Yorkshire bar & grill
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
Within a 10-minute walk of Shambles and York Minster
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.

Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 25 per day)

Food and drink

Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

The Yorkshire bar & grill
Yorkshire Cafe

Things to do

24-hour gym

Family friendly

Free cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

4 meeting rooms
Business centre

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

49-inch TV

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Individual decor
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 15.00 per pet, per day
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
Nearby parking fee: GBP 25 per day (984 ft away)
Pet fee: GBP 15.00 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York

Monkbar York

Monkbar

Hotel Monkbar

DoubleTree by Hilton York York

DoubleTree by Hilton York Hotel

DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

Corrine

Business traveller

22 Jan 2025

Liked: Cleanliness

Disliked: Staff & service, room comfort

Disappointing

The hotel was cold in the rooms and public areas. The restaurant was also cold, the food was tepid at breakfast and ala carte dinner. The coffee was just warm from the machine. I heard others making remarks regarding temperature of the property at check out and the receptionist gave the same stock response to all, clearly practised so I am only to assume this is not being resolved.

Stayed 1 night in Jan 2025

10/10 Excellent

Megan

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good check in, room ok lights very dim, not as clean as it could be, staff very nice and breakfast was superb.

Stayed 1 night in Jan 2025

10/10 Excellent

kelly

Business traveller

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Kathryn

12 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Efficient check in,comfortable accommodation. The hotel was cold in some places, guests had coats on in some communal areas . On the whole though a lovely relaxing stay .

Stayed 2 nights in Jan 2025

8/10 Good

Stewart

Travelled with partner

12 Jan 2025

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Jan 2025

4/10 Poor

Chris

Travelled with partner

9 Jan 2025

We paid for a Hilton hotel as a treat we would normally stay in a Premier Inn but cheapness ! However we feel it wasn’t a Hilton experience! The bathroom wasn’t very clean, hair in the sink and skirting boards full of dust , the toilet roll holder was hanging off so every time it was used the paper fell off ! The toilet seat slipped to the side every time it was sat on ! The wardrobe door was hanging off, and had to be adjusted after every use !! Small things but very annoying all the same.

Stayed 2 nights in Jan 2025

4/10 Poor

Helen

Travelled with family

8 Jan 2025

Room 55 2 room family room

We stayed in room 55 which was the 2 room family room. It was up two flights of stairs with no lift so had to carry newborn up and down along with our bags. The room is a dump. It hasn’t had a make over in a very long time. Old wallpaper peeling away. Old headboards and not what I would have expected from a 4 star hotel. I actually probably want some money back after paying 140 a night . The food for breakfast was Ok , wasn’t hot and not a great deal of selection. The main entrance and the restaurant had nice modern interior

Stayed 2 nights in Jan 2025

4/10 Poor

lisa

7 Jan 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Dec 2024

6/10 Okay

Swami

Travelled with family and small children

3 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The rooms we were allocated was next to garbage collection and was an eyesore going in and out of it

Stayed 2 nights in Dec 2024

6/10 Okay

Alan

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Not so happy new year

The room was nice but the bed mattress was far too hard and uncomfortable, this led to a sleepless night for both of us. The room was changed for us without any fuss the next morning, when i was also given a parking space. We decided to drive out of town, but when we returned my parking space was taken by someone else, leaving me nowhere to park. Then at 6.15am the fire alarm sounded and we were evacuated out into the pouring rain, another sleep affected night. There was no explanation of why the alarm went off. Because of all this and the poor weather we decided to cut our stay short by one night.

Stayed 3 nights in Dec 2024

10/10 Excellent

mark

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and breakfast.

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

8/10 Good

Catherine

29 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Dec 2024

8/10 Good

Clive

28 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Lissy

24 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Massive family room, very convenient. Excellent location. Not very easy of hauling large suitcases up multiple flights of stairs… but the room made it worth the climb!

Stayed 2 nights in Dec 2024

8/10 Good

Moira

23 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

22 Dec 2024

Stayed 1 night in Nov 2024

6/10 Okay

Patrick

Travelled with family

22 Dec 2024

Liked: Cleanliness

Adequate hotel. Location was good, easy walking distance to the centre of York. Beds were not very comfortable, quite hard. Bathroom was small and not very good. Room was very noisy, as it looked out over a busy road. Wi-fi quality was poor, insufficient for even basic browsing.

Stayed 2 nights in Dec 2024

2/10 Terrible

Janet

Travelled with partner

15 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Breakfast horrible eggs just like rubber, bacon tough and nut right warm. Properly was dated and chipped wood, floor in corridor had big dips in it so if you were unsteady on your feet you could have hurt yourself.

Stayed 2 nights in Dec 2024

8/10 Good

Mark

14 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad breakfast

Very good location and the room was very spacious, however the breakfast was not good. Had to wait for items to come out and the bacon looked like it had been boiled. The coffee was in a flask and very weak. Not what I have experienced at other hotels in the chain.

Stayed 1 night in Dec 2024

6/10 Okay

Chris

Travelled with group

14 Dec 2024

Limited parking at the property & cannot reserve a space prior to arrival. Rooms are located across different buildings so you may need to leave the main building to get to your room

Stayed 1 night in Dec 2024