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DoubleTree by Hilton York

4.0 star property

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Photo gallery for DoubleTree by Hilton York

Exterior
Café
Exterior
Property grounds
Courtyard

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York St. John University
    ‪4 min walk‬
  • Shambles
    ‪5 min walk‬
  • York Minster
    ‪6 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪57 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Miscellaneous

Radisson Hotel York

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1008)
The price is €104
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Radisson Hotel York

About this property

DoubleTree by Hilton York

Hotel with a 24-hour fitness center, a quick walk to Shambles
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Shambles and York Minster
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.
Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 14.95 for adults and GBP 7.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 25 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 394 out of 1008 reviews
Rating 8 - Good. 307 out of 1008 reviews
Rating 6 - Okay. 167 out of 1008 reviews
Rating 4 - Poor. 96 out of 1008 reviews
Rating 2 - Terrible. 44 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Close to the city centre Limited car parking however public car park very close Great breakfast choices
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Liked: Room comfort
Disliked: Staff & service
Hotel is in a very good location & main areas of the hotel are very nice. However our room was across the carpark, up some very wet stairs. The corridor to the room & the room itself smelt a bit musty. Room was spilt on 2 floors with very steep, narrow stairs to get up. Main issue was no housekeeping on our stay - which there should have been. When we reported this to the man on reception that evening, he just said he would let that team know.!!!! The lady the next day at checkout was much more appologetic & helpful.
Stayed 2 nights in Nov 2024

6/10 Okay

Anna

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very please with our stay
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
3rd visit will not return.
We have stayed twice before & had a very good experience. The hotel was freezing, cold at breakfast, we had dinner on 2nd night & there was only one tiny radiator which was not on. The assistant said it only came on once an hour. Our bedroom was the only warm place. We were unfortunate to have a couple next door to us who decided to have a terrific row which disturbed us between 10pm & 1am the police were called, but no apology to us the next day! Lastly the toilet was not clean on arrival & left like that for our 3 days.
Stayed 2 nights in Nov 2024

8/10 Good

Sally-anne

Travelled with partner
A good hotel in an excellent location for visitors to York. Welcoming and clean. Rooms small but have everything you need. Breakfast was good but restaurant in the evening felt unorganised and menu pretty basic and some offerings a bit odd and some components of dishes really didn’t work well together but all in all an enjoyable stay and would go again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The highlight for us was dining in the restaurant. Our server Amy was fantastic. The food was excellent value, and the service was just the right pace. The location is easy to reach and then less than a minute walk to the inner city. I would highly recommend DoubleTree by Hilton York for future visits.
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for myself and daughter in an ideal location just half a mile from the station
Stayed 2 nights in Nov 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Doubletree by Hilton York
Nice atmosphere and friendly staff. Room good , bathroom a bit tired
Stayed 2 nights in Nov 2024

8/10 Good

Dave, Wigan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Janette

Liked: Room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Geoffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a terrible experience. Moved to 3 bedrooms on 2 night stay says it all.
Stayed 2 nights in Nov 2024

8/10 Good

Emrys

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was ok
The room wad ok for the price abit dated and in need of some attention
Stayed 1 night in Nov 2024

2/10 Terrible

DIANE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful hotel we booked for 2 nights but left after only 1 night .. we stayed in room 60 on the back of the car park very noisy generator going all night .. very tiny single room with a double bed in , dark no lighting ! No room to walk around the bed , very dirty , bathroom was old and needed painting and updating . 1 star is to much !
Stayed 2 nights in Nov 2024

8/10 Good

Louise

Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to York city centre is great. The rooms heating system did'nt work, but there was an alternative source of warmth in the form of a plug-in heater hidden under the desk masked by a chair.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Lyndsey

Travelled with family
Liked: Staff & service
Staff were all very nice and attentive. Let down a by the condition of the room and corridors.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
very nice hotel with excellent spacious room and massive bed. Welcoming staff and free cookie at checkin. Marvellous breakfast with many options. Definitely recommend.
Stayed 1 night in Nov 2024

4/10 Poor

R

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Leigh

Business traveller
Liked: Room comfort
A little tired.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a great location. We had a well fitted disabled room in the Town House adjacent to the hotel.The bathroom was perfect with a shower, bath and lots of handles and there were 2 double beds. There was a bed and bowl for our dog with dogs allowed in most of the public areas of the hotel. Great staff, service and food too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large family room
Lovely stay. Gorgeous large room for a family room - 2 doubles plus a cot. Felt really accommodated with young children. Just be careful that there are 5 Hilton’s in York so we went to the wrong one initially 🙃
Stayed 1 night in Nov 2024

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