4/10 Poor
Catherine
2 May 2024
Disliked: Room comfort
Pros: The location was great. Walking distance to many attractions. Cons: It took over an hour for us to diagnose why the internet did not work. Had to go back and forth on email for their customer service to help. My husband and I ended up having to move a sofa to get behind and turn on the modem.??? The company who manages the apartment must be cutting costs because we froze. We could not adjust the thermostat and my husband and I wore socks to bed and I wore my parka to get to sleep ??? There were NO extra blankets. The best part was we ran out of hot water after the first night. After contacting customer service to find out why, we were told the hot water tanks are small and we have probably used our hot water up. We could not take showers the second day and I had to boil water in the kettle to poor into the TINY bathroom sink to wash my face. Thank goodness we only stayed 2 nights. These issues were not just our apartment as I conversed with another woman who had the same issues in her unit. There were other problems but needless to say I would NOT recommend staying there!
Catherine
Stayed 2 nights in Apr 2024