ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Exterior
Reception
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Leisure World
    ‪5 min walk‬
  • Mayflower Theatre
    ‪10 min walk‬
  • Old City Walls
    ‪10 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Southampton Centre

Hotel with a 24-hour front desk, near Southampton Cruise Terminal
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and 4 meeting rooms
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square meters) and includes conference space. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 11:00 AM.
The Cafe - This café serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 12.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Cafe

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (969 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

L

Travelled with group
Liked: Cleanliness, staff & service
Ok, and inexpensive.
Room ok, price ok. Meal ok. Wanted another drink but the one staff member was busy making coffee for someone else and ignored me. After a while I gave up. Not enough lifts.
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

feng

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance from the attractions
Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ah, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. The hotel was very noisy at the time I was there due to work been carried out.
Stayed 1 night in Nov 2024

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here as was going to a music event and loved that it was close to the train station and a large shopping centre and food places! The room was a little hot but they had a fan so that helped! Staff were very polite. Would definitely stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Geraldine

Stayed 1 night in Oct 2024

10/10 Excellent

Ros

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Ah, Burnaby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean & convenience location
Stayed 2 nights in Nov 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay will return 👍
Had an excellent time. Enjoyed the breakfast buffet.
Stayed 5 nights in Nov 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
A good budget hotel for visiting Southampton. A 10 minute walk (through the rail station) to the Mayflower Theatre and into the city centre. Comfortable room and plenty of hotwater for shower/bath.
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Stayed 1 night in Oct 2024

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 1 night in Nov 2024

8/10 Good

Constance

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great beds and staff, but the furniture is outdated. The desk needs replaced.
Stayed 1 night in Oct 2024

8/10 Good

simon

Stayed 1 night in Nov 2024

2/10 Terrible

Damien

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were rude on booking in
Stayed 1 night in Nov 2024

6/10 Okay

jo

Stayed 3 nights in Oct 2024

8/10 Good

Ka Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
other than hotel breakfast ... no other choices within short walking distance. Transport ok ... underground goes all the way to Embankment.
Stayed 1 night in Sep 2024

10/10 Excellent

Tsun Cheung L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Good
Stayed 1 night in Oct 2024

8/10 Good

Reginald

Stayed 2 nights in Oct 2024

6/10 Okay

Diane

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024