ibis Southampton Centre

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Where to?

Dates

April 2025

May 2025

In-room safe, desk, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
24/7 front desk
Parking available
Housekeeping

Explore the area

9 West Quay Road, Southampton, England, SO15 1RA

Mayflower Theatre
‪10 min walk‬
WestQuay Shopping Centre
‪12 min walk‬
Southampton Cruise Terminal
‪13 min walk‬
Southampton (SOU)
‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

Harbor view
Sleeps 2
1 Double Bed

Twin Room, 2 Single Beds

13.5 sq m
Sleeps 2
2 Twin Beds

Standard Room, 2 Single Beds, Harbour View

Sleeps 2
2 Twin Beds

Room, 1 Double Bed

13.5 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Free WiFi
Breakfast available
Parking available

for 1 room

includes taxes & fees

27 Apr - 28 Apr

About this property

Hotel with a 24-hour front desk, near Southampton Cruise Terminal

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.

Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include free lobby newspapers, a front-desk safe, and 2 meeting rooms
Onsite recreation includes bike rentals
Guests have great things to say about the breakfast and the location
Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
Pets welcome for a fee

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 12 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

The Cafe

Things to do

Bicycle rentals

Family friendly

Free cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)

Business services

2 meeting rooms

Outdoors

Garden
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker

Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night
Maximum 1 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12.00 per person
Self parking fee: GBP 12 per day (in/out privileges)
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Air conditioning is not provided

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre

ibis Southampton Centre

ibis Southampton Centre Hotel

Accor Hotel Southampton Centre

ibis Southampton Centre Southampton

ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Rhona

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good location and price Felt clean and safe and ataff very helpful

Stayed 1 night in Jan 2025

8/10 Good

Ulrik

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely employees, friendly and helpful and eager to help make your stay as good as possible. Breakfast was also a treat, make sure you partake in it.

Stayed 2 nights in Jan 2025

10/10 Excellent

COLIN

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and services will certainly stay again

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Graeme, Kirkintilloch

9 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Jitendra

Travelled with partner

9 Jan 2025

Good location. Great price. Food felt overpriced for the quality served.

Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

6 Jan 2025

Liked: Property conditions & facilities

Check in staff very kind and efficient.

Stayed 1 night in Jan 2025

8/10 Good

Stephen

6 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

PHAN

Travelled with partner

4 Jan 2025

Liked: Amenities

Good

Stayed 1 night in Nov 2024

4/10 Poor

Elena

Travelled with group

4 Jan 2025

Disliked: Staff & service

Room was small but clean enough, no lock on the bathroom door. However we saw a few rats just outside the building after parking (which was £10 a day…) Check in was easy however our room number (me and my friend, both women in our early 20s) was said out loud to a busy lobby which made us feel a little unsettled. We got back to the hotel late at night and had to again say our room number out loud to be let in. Instead of this, a staff member said “What there’s four of you in one room?” as our friends had walked us back and did not open the door (in -2 degree weather lol) until I explained this. Other Ibis hotels I’ve stayed in have been a lot better however :)

Stayed 1 night in Dec 2024

10/10 Excellent

Victor

3 Jan 2025

Stayed 1 night in Dec 2024

8/10 Good

Andrea

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly, helpful staff. Clean . Great bar. Would stay again .

Stayed 1 night in Jan 2025

10/10 Excellent

SUK KUEN EVA

28 Dec 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Suzanne

24 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

18 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Graham

Travelled with partner

15 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Could do with some vending machines!!

Stayed 1 night in Dec 2024

8/10 Good

Luke

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

All good

Stayed 1 night in Dec 2024

8/10 Good

Stephen

10 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and reasonably priced

Clean room, decent sized. Bar and restaurant are both small and without character - functional but not comfortable or stylish. Easy to park the car (albeit for a £10 charge) and close to the main road and shopping area.

Stayed 1 night in Dec 2024

6/10 Okay

Theresa

8 Dec 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Overnight stay before Cruise

The room was very basic even though we chose the higher standard hotel. We struggled to bring our cases in as bathroom door open and no room to manoeuvre. Only three teabags and four milk in room . We were both quite cold in the night . The positives was a comfortable mattress and a very quite room. The breakfast was good and staff very obliging.

Stayed 1 night in Nov 2024

8/10 Good

JUDY

Travelled with group

8 Dec 2024

Liked: Cleanliness, staff & service

Only negative was no USB port and room was warm. Loved everything else and would stay again.

Stayed 1 night in Dec 2024

8/10 Good

Christine

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean hotel with comfortable bed. Can see cruiseport from hotel room window.

Stayed 1 night in Dec 2024

8/10 Good

Sarah

7 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Dec 2024

2/10 Terrible

Peter

5 Dec 2024

Disliked: Property conditions & facilities, room comfort

Building work taking place not informed in advance very loud drilling and banging from 9am management not interested should have been told in advance and not put in a room next door being renovated very unhappy

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

5 Dec 2024

Liked: Cleanliness

Stayed 1 night in Dec 2024

6/10 Okay

Paul

5 Dec 2024

Liked: Cleanliness

Check in very slow. Queues to the door. Breakfast only ok. Hot items looked like they had been sitting there. Had to ask for tomatoes to be cooked. Fresh Coffee machine did not work. Had to make do with instant and hot water in a flask! Just about ok for one night. Would not stay here again.

Stayed 1 night in Dec 2024