ibis Southampton Centre

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Southampton Centre

Exterior
Exterior
Reception
Twin Room, 2 Single Beds
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    10 min walk
  • TGI Fridays
    2 min walk
  • Southampton Central Station
    8 min walk
  • Southampton (SOU)
    9 min drive

Room options

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Southampton Centre

Hotel with a 24-hour front desk, near Southampton Cruise Terminal
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and 4 meeting rooms
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square meters) and includes conference space. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 11:00 AM.
The Cafe - This café serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 12.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Cafe

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (969 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 10 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 413 out of 1002 reviews" "
Rating 8 - Good. 311 out of 1002 reviews" "
Rating 6 - Okay. 172 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Adrian

Business traveller
Disliked: Property conditions & facilities
Soulless & car parking costs ridiculous.
Run down, soulless hotel with small rooms & overpriced parking. Avoid at all costs !
Stayed 1 night in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to the cruise ship terminals, bus and train station, and a shopping mall.
Stayed 2 nights in Aug 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed prior to a cruise. Easy to walk to from bus station. Staff was friendly and helpful. Nice restaurant in the lobby.
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We found the staff to be very good. We were disappointed in the single electrical outlet in the sleeping area, which would not accommodate a USA plug. We both have CPAP machines and only one outlet that would not accommodate a USA plug. Will not use this Ibis again.
Stayed 3 nights in Aug 2024

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aric Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for connecting boats, buses and trains and a staff that goes above and beyond to make your stay wonderful.
Stayed 1 night in Sep 2024

4/10 Poor

Louise

Disliked: Staff & service
Room was very basic, very little left and breakfast and it was cold
Stayed 1 night in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rozalia

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Hotel can use some upgrading, repairs. Not enough dining options near by. Very close to cruise terminal, very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Amenities
Stayed 1 night in Aug 2024

4/10 Poor

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very helpful and friendly cheerful. Breakfast very good. Evening meal fair. The Greek salad was very odd. A bowl of olives, green beans,and feta mostly and no dressing. Pizza was good. The room was exceptionally small and the hallway carpet was quite tired with various stains. Needs replacing. Lobby area and restaurant very nice and welcoming with a nice lounging area and small bar.
Stayed 2 nights in Sep 2024

8/10 Good

Paula

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient but not the cleanest of places.
Stayed 1 night in Sep 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel. Rooms ok, breakfast adequate, convenient location. Very narrow single beds
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Gerald

Stayed 1 night in Aug 2024

8/10 Good

Stuart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and although the rooms are showing signs of their age they are always clean and tidy with the usual room facilities available. They staff are always friendly and happy to help. The restaurant area is very clean and well presented with the addition of a bar right by reception. There are also plenty of alternatives within walking distance if you want something different. Great location for connecting transport links with the central train station, national express coach station, bus stops, cruise terminal and Isle of Wight ferrys within a short walk or drive plus Southampton airport is about 8 miles away.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to shops, drug shore, restaurants and local sightseeing. Close to the cruise port. We will be back for the next visit.
Stayed 1 night in Aug 2024

4/10 Poor

Gerald

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I enquired prior to booking that they could offer gluten free food. They said yes. Upon arrival we asked again they said they had pizza, when pushed it was not gf. They were happy to give my wife food that would make her I'll. only option was chips. Breakfast was better with more options. But overall very disappointed, we will not stay there again. Prior to retirement I was a Platinum Accor member for many years, but for now we will avoid Inis hotels.
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property when taking a cruise! Good shopping and restaurants! Helpful staff and service! Would highly recommend!
Stayed 1 night in Aug 2024

6/10 Okay

Gloria

Travelled with partner
Liked: Cleanliness, staff & service
Very quiet, lovely staff.
Stayed 1 night in Jul 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at this hotel for the location as it was near the cruise port, however the room was very small and basic and very hot, although there was a fan provided. The breakfast was abysmal with very little choice, if any at all. The kitchen would put out four eggs at a time, six sausages, etc. Hardly professional and the staff were rude when guests asked if there was more.
Stayed 1 night in Jul 2024

2/10 Terrible

FENG

Disliked: Cleanliness, property conditions & facilities
not a place i would recommend to stay for anyone trip to Southampton
Stayed 1 night in Aug 2024