Holiday Inn Southampton by IHG

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Dates

March 2025

April 2025

Desk, blackout curtains, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
24/7 front desk

Explore the area

Herbert Walker Avenue, Southampton, England, SO15 1HJ

WestQuay Shopping Centre
‪10 min walk‬
Mayflower Theatre
‪19 min walk‬
Southampton Cruise Terminal
‪5 min drive‬
Southampton (SOU)
‪25 min drive‬

Room options

Standard Room, 1 Queen Bed

31 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, City View (Super King)

20 sq m
City view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Super King)

Sleeps 2
1 King Bed

Standard Room

20 sq m
Sleeps 2
1 Twin Bed

Standard Room, 1 Queen Bed

20 sq m
Sleeps 2
1 Queen Bed

Standard Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Similar properties

Pool
Spa
Free WiFi
Restaurant

for 1 room

includes taxes & fees

6 Apr - 7 Apr

About this property

Family-friendly hotel with a 24-hour front desk and a restaurant

This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.

Holiday Inn Southampton by IHG offers 133 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Holiday Inn Southampton by IHG's great location. During your stay, you're just a quick walk from WestQuay Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi and wired Internet
Enjoy international cuisine while dining at Open Lobby
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the clean accommodations and the location
10 minutes by foot from WestQuay Shopping Centre and a 5-minute drive from Southampton Cruise Terminal

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Holiday Inn Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.

Open Lobby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Parking on site (GBP 15 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 10 for children
A bar/lounge
A restaurant

Restaurants on site

Open Lobby

Things to do

TV in common areas

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

2,153 square feet of conference space
Business centre
Computer station
Meeting rooms

Outdoors

On the waterfront
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with satellite channels
Pay films
Video game console

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimize noise and disturbance.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 10.00 for children
Self parking fee: GBP 15.00 per night
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southampton

Holiday Inn Southampton

Southampton Holiday Inn

Holiday Inn Southampton Hotel Southampton

Holiday Inn Southampton Hotel

Holiday Inn Southampton

Southampton By Ihg Southampton

Holiday Inn Southampton by IHG Hotel

Holiday Inn Southampton an IHG Hotel

Holiday Inn Southampton by IHG Southampton

Holiday Inn Southampton by IHG Hotel Southampton

Holiday Inn Southampton by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Jamie

22 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

21 Dec 2024

Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

21 Dec 2024

Disliked: Cleanliness, property conditions & facilities

Property is currently under renovation which I wasnt told of at the time of booking. No disabled car spaces as these have neen fenced off. One lift out of 2 working so constant wait. If I'd have known the hotel was under construction I would not have booked. I have escalated this with Expedia and am currently waiting a resolution.

Stayed 1 night in Dec 2024

8/10 Good

tiffany

20 Dec 2024

Liked: Cleanliness, staff & service

Can’t beat the location just adjacent to the cruise port and ferries. The convenience is unparalleled

Stayed 2 nights in Oct 2024

10/10 Excellent

Susie

Business traveller

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Must admit I saw the hotels exterior and didn’t expect much but I was pleasantly surprised. Staff were lovely, room was beautiful, bed super comfy and amenities all served their purpose perfectly. Would absolutely stay again.

Stayed 2 nights in Dec 2024

8/10 Good

Barry

16 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

6/10 Okay

Minchul

Business traveller

15 Dec 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Business traveller

14 Dec 2024

Liked: Cleanliness

Stayed 2 nights in Dec 2024

4/10 Poor

K a

Business traveller

11 Dec 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

poor

The hotel has got building work around the outside and the rooms are under renovation which i was not made aware before my trip. the room had been renovated but it was freezing due to the heating not working and everything down stairs locked tempory .

Stayed 2 nights in Dec 2024

6/10 Okay

Janis R, Delray beach

Travelled with partner

10 Dec 2024

Liked: Cleanliness, staff & service

Didn't not advise of on-going construction throughout the day. Also renovations on-going

Stayed 3 nights in Dec 2024

8/10 Good

Mike

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and handy for port

Hotel room etc was as advertised. Very pleased with room and great service from friendly staff. Good quality breakfast too.

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect rest

The stay was due to ferry cancellation and after a fraught day! The ladies on reception were amazing. The staff were all very friendly and helpful. Room spotless and the bed sooooo comfy

Stayed 1 night in Dec 2024

8/10 Good

Maxine

8 Dec 2024

Fab staff but bed not so fab.

Staff were lovely, couldn’t do enough for you. We had a recently refurbished room, it looked lovely but bed uncomfortable and toilet didn’t always flush.

Stayed 1 night in Dec 2024

10/10 Excellent

Roger

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Staff very helpful despite arriving early and no rooms available. Although construction ongoing, place was very clean.

Stayed 2 nights in Dec 2024

6/10 Okay

Sherri

4 Dec 2024

Stayed 1 night in Dec 2024

4/10 Poor

Avery

3 Dec 2024

Liked: Staff & service

Disliked: Property conditions & facilities

There is construction going on at this property. The noise starts at 8AM.

Stayed 1 night in Nov 2024

6/10 Okay

ANDREW

3 Dec 2024

Liked: Staff & service

Busy reconstruction make over.

Stayed 2 nights in Dec 2024

10/10 Excellent

Beth

3 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great service. The only reason they got a 4 was that they are in the middle of renovating.

Stayed 1 night in Dec 2024

2/10 Terrible

Pierre

Travelled with partner

3 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived from Canada at 10 AM. Guest services stated that although check in is at 3PM our room should be ready by 1PM. Checked in at 1PM not ready 1:30, 2 and 2:30 PM not ready. Other clients just arriving or were there after us, were presented with their room key. We got the manager involved and eventually gave us a room on the top floor. Hotel under renovations. Noise on roof unbearable. Complained and at 4PM noise stopped when the contractor’s day was over. Not a pleasant stay.

Stayed 1 night in Dec 2024

6/10 Okay

Margaret, Ottawa

Travelled with group

2 Dec 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

This property is undergoing renovations and as a result, it was quite noisy during the day. While it is very convenient to both the town and the cruise terminal, I would have appreciated some kind of discount because of the renovation work being done.

Stayed 1 night in Nov 2024

10/10 Excellent

Wesley

2 Dec 2024

Stayed 5 nights in Nov 2024

8/10 Good

Cassie

1 Dec 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Matt

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

The hotel was lovely and clean. We were going on a cruise so it was a perfect location when we needed to get to the port. The location is about 5 mins walk from the centre.

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Kevin

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for cruise departures

Stayed there for one night before a cruise. Great location near cruise terminal. Walkable to coach station. Nice shopping mall (West Quay) very close by. The room was clean and comfortable. Excellent breakfast. Staff were helpful. We would stay there again.

Stayed 1 night in Nov 2024