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Ruthin Castle Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruthin Castle Hotel

Aerial view
Exterior
Bar (on property)
Property grounds
Deluxe Suite, 1 King Bed (Prince of Wales)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Pet-friendly

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Gaol
    2 min walk
  • Ruthin Craft Centre
    2 min walk
  • Nantclwyd y Dre
    2 min walk
  • Liverpool (LPL-John Lennon)
    67 min drive

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Ruthin Castle Hotel

Family-friendly hotel with 5 spa tubs and a full-service spa
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available once per stay.
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

5 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

BAZAAR has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Ruthin Castle Hotel. During your stay, you're just a quick walk from Ruthin Gaol. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with body treatments, body scrubs, or aromatherapy at BAZAAR
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Ruthin Gaol and Ruthin Craft Centre
  • Dogs welcome for a fee (restrictions apply)
Ruthin Castle Hotel offers its guests a full-service spa, 5 spa tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 9:30 AM.
Ruthin Castle Hotel has a restaurant on site.
Dragon Tafarn - Onsite restaurant. Open daily.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 17.00 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 hot tubs
  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

More

  • At least 80% of food locally sourced
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 35 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Ruthin Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 919 reviews" "
Rating 8 - Good. 271 out of 919 reviews" "
Rating 6 - Okay. 137 out of 919 reviews" "
Rating 4 - Poor. 61 out of 919 reviews" "
Rating 2 - Terrible. 31 out of 919 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A really nice and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, so much to see. The spa was lovely a different experience to be in a hot tub with nature. Staff were absolutely fantastic nothing was too much for them
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fabulous stay at the castle. Staff always very friendly and helpful. See you again soon!
Stayed 1 night in Sep 2024

8/10 Good

Janessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting
Stayed 3 nights in Sep 2024

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Cob webs in the bedroom . Outside not that tidy could see rubbish skips. Room with curtains open and could see rolls of carpet ect. Just looked unkept
Stayed 1 night in Sep 2024

6/10 Okay

Ann

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Gardens & the wìld life.
Stayed 1 night in Sep 2024

8/10 Good

Suraj, Cardiff

Travelled with partner
Liked: Staff & service
Overall good
Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Love everything about this place it was so chilled. The views are amazing so picturesque, food was lovely, staff are are so friendly and helpful, we loved feeding the peacocks, we will definitely be returning.
Stayed 1 night in Aug 2024

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
If you like history and antiques like I do, what better place than to stay in a real, authentic castle! Tastefully decorated with alot of the original character features! I thought I'd died and gone to heaven!
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience from arrival, stunning place with everything on your doorstep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Lovely place to come and relax. We liked the many peacocks that were freely roaming around the grounds. Staff on reception were so happy and welcoming. Spa facilities were good. Recommend the mud rasul! Food was lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Fortunato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love clean places, the bath was spotless very relaxing and clean to use. And the spa is amazing . I loooooove everything. I will recommend to family and friends .x
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous grounds with a mixture of gardens, ruins and even a henge! Our room was huge with massize bay windows but had an overwhelming odor of cologne. Fortunately it aired out after a while.
Stayed 1 night in Aug 2024

10/10 Excellent

blain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot to stay if you find your self in North Wales. A lovely hotel with lots of history. I stayed in the most basic room and it was the best room I stayed in the whole trip ! A great value for the price.. just watch out for the poop 💩
Stayed 1 night in Aug 2024

6/10 Okay

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with some spending on it
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beutifiul setting and picturesque castle. room was huge, comfy bed, some fittings such as hairdrier a bit dated. the spa is nice, although you only get a strict one hour in the hot tub when you book in, which is a bit of a shame
Stayed 2 nights in Aug 2024

2/10 Terrible

Viktoria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst I have ever seen! This is not 4 star hotel and definitely not luxurious. It should be closed down! We've been put in the room with mold and rotten doors! Damp coming through the ceiling and no soap in the shower with lots of red bacteria growing everywhere! We immediately went to reception to ask for a room without the mold and they couldn't care less and said they are fully booked. We had to leave the hotel and the whole bank holiday weekend was ruined because we couldn't get into another hotel due to everywhere being fully booked!
Stayed 1 night in Aug 2024

8/10 Good

Jude

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Manda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole experience beautiful place
Stayed 2 nights in Aug 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
Had a wonderful stay for one night. It is a castle and do not expect the luxury of a 5 star hotel as they are keeping it authentic. Good sized. Bathroom and very comfortable. Great grounds that you can walk for miles. Staff excellent and dining room superb.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024