The New Alexandra Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The New Alexandra Hotel

Lobby lounge
Point of interest
View from property
Interior detail
Lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
11 Clonmel Street, Llandudno, Wales, LL30 2LE
  • Promenade
    2 min walk
  • Llandudno ski slope
    2 min walk
  • Llandudno Tourist Information Centre
    2 min walk
  • Anglesey (VLY)
    55 min drive

Room options

Large Loft Family (6)

  • 26 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Bunk Bed

Large Loft Family (5)

  • 22 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Bunk Bed

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Large Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Family Room (4)

  • 22 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

Standard Family Room (3)

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The New Alexandra Hotel

Hotel in Llandudno with a restaurant and a bar
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, tour/ticket assistance, and a reception hall.
The New Alexandra Hotel offers 19 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
During your stay at The New Alexandra Hotel, you're just a quick walk from Holy Trinity Church. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Holy Trinity Church and Llandudno ski slope
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The New Alexandra Hotel also features tour/ticket assistance and coffee/tea in a common area.

This 3.5-star Llandudno hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 8:30 AM to 11:30 AM and on weekends from 8:30 AM to 11:30 AM.
The New Alexandra Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends: GBP 2.95-7.50 for adults and GBP 2.95-7.50 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 9 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 2.95 to 7.50 for adults, and GBP 2.95 to 7.50 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 9 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 3:00 PM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Alexandra Hotel Llandudno
New Alexandra Hotel
New Alexandra Llandudno
New Alexandra
The New Alexandra Hotel Llandudno
The New Alexandra Hotel Hotel
The New Alexandra Hotel Llandudno
The New Alexandra Hotel Hotel Llandudno

The New Alexandra Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 91 reviews" "
Rating 8 - Good. 31 out of 91 reviews" "
Rating 6 - Okay. 17 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 5 out of 91 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First impressions were a tired, wonky old building with people sat smoking around the entrance. The check-in looked old and haphazard but the lad on duty was helpful, friendly and efficient. There is no lift. There were 80 stairs to the family rooms in the loft - OK for us but wouldn't suit some. The room surpassed my expectations, it looked like it had been recently refurbished and was spotlessly clean. Ideal size for a family. The full size bunk bed was big enough for my tall teen. Only one bin for everything though - no recycling. The bathroom was spacious, new and clean. Breakfast was 'interesting'. The young waitress was nice and did her best but service was a bit Fawlty Towers. The food and the coffee were delicious though. You need to pay at the end of the meal, you can't charge it to the room. Good value for money. There was no entertainment. There is an entertainment room but it was locked up, and instead, they were showing a football match in the bar - children not allowed in. In short, it was perfectly adequate for a family of five. I'd book it again but use it purely as a base as it's in a perfect location for all the many attractions in Llandudno.
Stayed 2 nights in Sep 2021

10/10 Excellent

Rachel

Stayed 3 nights in Aug 2021

10/10 Excellent

mordechai

Stayed 1 night in Aug 2021

8/10 Good

Barrie

Please in future include breakfast in the price
Stayed 1 night in Aug 2021

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly hotel close to sea front
Friendly welcoming hotel that caters for dog owners. Quick check in, deposit of £50 left due to dog (refunded on check out). Stair access to all bedrooms so people with limited mobility would struggle. Room was clean, spacious and had been modernised. Simply decorated with a couple of chairs and table in window and a wardrobe and dressing table for storage. Nice large TV with free view channels. Towels and drinks tray provided. The bathroom was in need for a refurb as it was a small cubical style shower. It’s clear that the hotel are dog friendly as there is a separate area for owners to dine. Had a lovely breakfast on one of the mornings. Well cooked and we’re even offered cereal (free) if we wanted it. Nice touch. Bin was emptied daily and if we wanted fresh towels we just left the used in the shower. Another nice touch was the little cup of sweets. My son would of liked them replenished daily as well as the bottle of water. There was a blackout blind to help keep room darker to sleep. My only criticism was the pillows as we all found them hard (if we were staying longer I would have asked to swap them). You can’t beat a good soft pillow. The hotel is certainly having a good makeover and is being updated, they were also having CCTV installed which certainly would help people to feel more secure.
Stayed 3 nights in Jul 2021

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position & service
Very comfortable room & pleasent staff, in a good area
Stayed 2 nights in Jul 2021

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Very friendly and helpful check in lady the room was comfortable and clean. Would stay again in the future. Only stayed for one night but would stay for longer.tea and coffee facilities in the room and sweets a nice touch.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dissatisfied with the information on the description of the Hotel. It said free off parking when we arrived the staff behind the receptionist told us that they don’t have any on site parking ? We were lucky with the weather but the room allocated in the loft was really hot as the window was only small. We asked for a fan and the receptionist told us that ‘she will have to builder up’ which to be honest did not help at all. We asked if we could change room but it was full. Lucky it was only for one night not worth what we paid for ! We will not recommend the this Hotel really a shame the location is great ! It there are plenty Hotel by the sea front with better room for the same price.
Stayed 1 night in Jul 2021

10/10 Excellent

Julia

Stayed 2 nights in Jul 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was all right bar was lovely aslo had had a good drinks lists.only thing wrong was right up the very top floor they had no lift
Stayed 1 night in Jul 2021

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
First time stay. Staff very polite & friendly. Food was great nothing was too much trouble. Room bit small if your staying more than a weekend. Needs a freshen up paint wise. Less than a minute walk to the beach. Overall a lovely stay.
Stayed 2 nights in Jun 2021

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Very happy with our recent stay.
Stayed 2 nights in Sep 2020

8/10 Good

john

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

simone

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant !
Stayed 1 night in Aug 2020

6/10 Okay

Vicki, Shropshire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms double booked so we got single room with small double bed for same price of £146 as we had booked. Only 1 towel provided But Free breakfast thrown in. Still waiting for deposit of £50 to be returned to my account from the previous day on check out
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020

2/10 Terrible

Sue

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Jagroop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over.
This was a one night stop over stay but we had two dogs with us. The staff were extremely friendly and the dogs in the rooms didn’t present any issues with the staff.The dogs were even welcome in the restaurant at breakfast time in a certain area. Would not hesitate to stay here again
Stayed 1 night in Oct 2019

10/10 Excellent

Lynn,, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not fault anything, my husband was taken ill and the staff kept me calm and called an ambulance and contacted my son, when we got back the next day bed changed everything spotless the staff are a credit as are the owners Thank you Sam and all at The New Alexandra
Stayed 7 nights in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal family hotel....lovely place.
Lovely hotel, Staff very plesant and helpful. Room was ideal for our family of 5. Kids loved the bowl of sweets, nice touch from the hotel. Breakfast was the best we have had from overnight stay, very fresh. We will definately stay again when visiting llandudno.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019