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City Hotel Derry

4.0 star property

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Photo gallery for City Hotel Derry

Front of property
Front of property – evening/night
Junior Suite | Living room
Executive Double Room, 1 Queen Bed
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Millennium Forum
    ‪7 min walk‬
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪8 min walk‬
  • Derry City Walls
    ‪11 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪29 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (651)
The price is €113
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Holiday Inn Express Derry - Londonderry by IHG

About this property

City Hotel Derry

Boardwalk/promenade hotel with a fitness center and a steam room
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite.
City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at City Hotel Derry. During your stay, you're just a quick walk from Guildhall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Steps from Guildhall and 4 minutes by foot from Derry Visitor and Convention Bureau
City Hotel Derry offers its guests a children's pool, an indoor pool, a steam room, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square meters) and includes a conference center. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the eco-certified City Hotel Derry.

This 4-star Londonderry hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.
Thompsons - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Coppins Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Off-site parking for GBP 14.00 per day; discounts available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: GBP 15.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Thompsons
  • Coppins Bar

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (3842 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Lift door width (centimetres): 231
  • Front entrance ramp
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 51
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 188
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 24 2025 to July 14 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Outside food is not permitted on the premises.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Orin

Stayed 1 night in Nov 2024

8/10 Good

Catriona

Travelled with family
Liked: Property conditions & facilities, room comfort
Perfect if you dont care about room standards
I have stayed here quite a few times and this was not the best stay I had. Staff that I interacted with where friendly. However, requested twice for a top in the morning while cleaning service was about. They went into the room but didnt top up the tea and coffee station. Asked again for these when i saw it and still nothing. At 11.30 at night had to take my child out on a horrible night to get milk from a local shop and they wanted some tea to help them sleep. Also requested for dust to be cleaned off the wall lights as it was effecting my allergies. Again, this was not done, despite the clearers been in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was lovely but when leaving we weren’t even asked if we had a nice stay or had any problem. Plus every time we had a shower the smoke alarm with of with the steam
Stayed 2 nights in Nov 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jackie

Hot water off for one night and one day with no communication from staff to customer to let us know that we could not wash, shower, bath in warm water- discovered this ourselves first thing in the morning and phoned reception about this to let them know- they didn’t tell me even at that point that the whole hotel was experiencing the same problem due to a fault in the system. We were offered to go to a sister hotel to use their facilities for showering- totally inconvenient for people with limited time on a stay over. Early communication could have helped.
Stayed 3 nights in Nov 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking and breakfast. Would stay there again!
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay, good hotel with great facilities and perfect location
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the city centre ,close to bars ,restaurants and shopping , bed was comfy ,breakfast was good and for the price paid Cant really fault it .Only downside was free hotel car park was full as hotel was fully booked ,but multi-storey next door anyway was £12.50 from 3:00pm to 10:30am Suggestion move the toaster away from the hot breakfast buffet, You have to join the queue for the buffet just to get toast ,could be relocated to solve this
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazingly friendly & helpful staff
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel - would not stay again. Poor service and hotel is tired and in need of a massive refurb - definitely not four stars
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donna, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Learning a lot!
Couple stay. The room was spacious and comfortable however there didn’t seem to be any way to regulate room temperature.bathroom tired and could do with updating. Lovely river view. Really convenient location within easy walk of all the City’s attractions. Recommend walking the walls, tower museum, the pubs and coffee shops on Waterloo st. Decent breakfast, usual fare. Be aware the nearby Exchange restaurant and wine bar only serves drinks if you are eating there - we called in for a cocktail and were basically chucked out after one drink! Licensing rules apparently but it’s not clear when you go in. Overall loved our visit and learnt a lot. It’s a great city.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good 👍
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and an early check-in. Thanks to everyone at the City Hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

fiona

Stayed 1 night in Nov 2024

2/10 Terrible

Caroline

Stayed 2 nights in Nov 2024

10/10 Excellent

Ethel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Pat

Travelled with partner
Disliked: Cleanliness
Shabby
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying
Fabulous location Furniture and decor slightly dated Very clean Friendly and competent staff Would defo stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

gearoid

Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024