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City Hotel Derry

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Hotel Derry

Front of property
Indoor pool, pool loungers
Superior Room, 1 Double Bed
Front of property – evening/night
Superior Room, 1 Double Bed | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Guildhall
    3 min walk
  • Tower Museum
    4 min walk
  • Peace Bridge
    6 min walk
  • Londonderry (LDY-City of Derry)
    29 min drive

Room options

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (610)
The price is €227
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Holiday Inn Express Derry - Londonderry, an IHG Hotel

About this property

City Hotel Derry

Eco-certified hotel with a fitness center and a steam room
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite.
City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at City Hotel Derry. During your stay, you're just a quick walk from Guildhall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Steps from Guildhall and 4 minutes by foot from Derry Visitor and Convention Bureau
City Hotel Derry offers its guests a children's pool, an indoor pool, a steam room, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square meters) and includes a conference center. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the eco-certified City Hotel Derry.

This 4-star Londonderry hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.
Thompsons - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Coppins Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Off-site parking for GBP 12.00 per day; discounts available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: GBP 15.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Thompsons
  • Coppins Bar

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (3842 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Lift door width (centimetres): 231
  • Front entrance ramp
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 51
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 188
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Outside food is not permitted on the premises.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1046 reviews" "
Rating 8 - Good. 331 out of 1046 reviews" "
Rating 6 - Okay. 109 out of 1046 reviews" "
Rating 4 - Poor. 35 out of 1046 reviews" "
Rating 2 - Terrible. 18 out of 1046 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the city centre.
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel Small underground parking Nice breakfast Nice pool for kids
Stayed 1 night in Aug 2024

6/10 Okay

Philomena

Travelled with family
Liked: Cleanliness, staff & service
Derry City hotel is located in a beautiful area of the city. Its a min's walk from peace bridge, shops & Dining. Food is lovely in the hotel.. My only fault would be that when we go to the room to relax they always put us in a room without the view,, ie (wall facing wall!)in a beautiful city, but I understand that this isn't always possible.😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Dermot

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

deirdre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like breakfast on second morning along with other guests queing had to wait far too long for food being replaced i.e. Bacon, eggs, potatoe bread, was not impressed. If booking again will book room only had to wa
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice frendly helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bronagh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff and nice food
Stayed 1 night in Aug 2024

10/10 Excellent

Finbar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute at the city hotel staff were very friendly nothing is too much for them.Food is excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our break in Derry and definitely recommend the City Hotel. Marked down only because the leisure facilities and pool weren’t available during our stay as looked forward to a swim each morning. That aside the hotel is in a perfect location for exploring the city and its fascinating history, and staff were friendly and helpful. Breakfast was amazing and loved the fact that the toast was made as your breakfast was dished up, without having to manoeuvre a toast machine that had its settings moved with every user. 🌟🌟🌟🌟🌟
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blanket ban on getting into room early despite being ready. Being told that rooms may not be ready til after 3
Stayed 1 night in Aug 2024

6/10 Okay

Klarna

Travelled with family
Liked: Room comfort
Room was good only down side i found was the food it wasnt the best
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunday carvery was beautiful good variety and very pleasant staff Swimming pool was a lovely addition to the hotel
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, staff & service
⁹booked this hotel as myself 2 friends have disabilities.on arrival told pool was closed for maintnance they didnt know when would reopen! Thats only readon i booked for us over 60 ladies to use pool! On checkout 2 days later still closed! Breakfast queue to get a seat was 10 mins standing then another 10 mins for Buffet! Very disapointed on check out wernt asked was all ok.wont be back again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Dermot Mc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dermot mccullagh
Stayed 1 night in Jun 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ulster tour stop 3
Decent enough hotel didnt get around to using the pool, sraff were great and welcoming
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Lovely staff. Overall great place to stay!
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Central location
City Hotel was very central , busy hotel with a buzz about it. Service was plesant although slow at times perhaps not enough staff at the very busy bar & lobby areas . We were able to get parked the first night in the free parking provided by the hotel. However when we returned the second evening the hotel parking was full and we had to use the pay carpark nearby. There was a misunderstanding regarding the hotel stamping the parking ticket before we got our car from the paid parking. The hotel was unable to assist with reducing the paid parking fee was disappointing as we choose the hotel because it said parking onsite...
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
The entertainment at the weekend was brilliant especially the group on Saturday night, they where fantastic and Gerry I think that was his name , he was so helpful and welcoming, handling our luggage and was so helpful, friendly, totally amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Stayed 1 night in Jul 2024

8/10 Good

Philomena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed a lot at city hotel, have to say I love it, but for a change I'd like a room with a view, not one that suck beside Tesco making noises at 6 AM just a nice room with a view.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024