Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
VIP Access

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2 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Junior Suite Ocean Front | Beach/ocean view
12 bars/lounges, 2 swim-up bars, 3 poolside bars
Aerial view
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Pet-friendly
  • Breakfast included
  • Room service

Explore the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Mujeres Beach
    ‪15 min walk‬
  • Playa Mujeres Golf Club
    ‪17 min walk‬
  • Punta Sam Ferry Terminal
    ‪5 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Inspira Rooftop Suite

  • 75 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite - King

  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Terrace Suite - 2 Double

  • 63 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Junior Suite Ocean View - 2 Double

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Junior Suite Ocean View - King

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Business Suite

  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - King

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite - 2 Double

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Inspira Junior Suite Ocean Front

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out - King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out -2 Double

  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Inspira Master Suite Ocean Front

  • 181 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Inspira Junior Suite Swim Out Ocean View King

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - 2 Double

  • 59 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Wheelchair Accessible Junior Suite

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

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About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Atelier Playa Mujeres - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NUUP SPA has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Atelier Playa Mujeres - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Mexican cuisine at Mercado 19, one of the property's 14 restaurants and 12 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, reflexology, or manicures and pedicures at NUUP SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and complimentary bicycles
  • Guests have great things to say about the restaurant and the pool
  • Just a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 14 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Guests are served free buffet breakfast.
Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Limón y sal - This restaurant specializes in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Takeshi - This diner specializes in Asian cuisine and serves dinner only. Open daily.
Cilento - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 14 restaurants and 2 coffee shops
  • 2 swim-up bars, 3 poolside bars and 12 bars/lounges
  • 24-hour room service

Restaurants on site

  • Mercado 19
  • Limón y sal
  • El Suspiro
  • Takeshi
  • Cilento

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Art gallery
  • Evening entertainment
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Golf driving range
  • Heated pool
  • Shopping
  • Steam room

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (21115 square feet of space)
  • Coworking spaces
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held shower head
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 320 per pet, per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number AVH161104JQ0

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 874 out of 1105 reviews
Rating 8 - Good. 121 out of 1105 reviews
Rating 6 - Okay. 54 out of 1105 reviews
Rating 4 - Poor. 26 out of 1105 reviews
Rating 2 - Terrible. 30 out of 1105 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Property conditions & facilities
Overall we had an outstanding stay. The only issue I had was the overbearing sales pitch for time shares. They wouldn’t take no for an answer. And that pressure was just to book a session, not to buy a time share.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort!
Stayed 4 nights in Nov 2024

10/10 Excellent

Artyom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Chenxing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic place for vacation if you're a sunshine, beach lover! highly recommend!
Stayed 4 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, serene, romantic and the food was incredible.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place! I would visiting again and an instant!
Stayed 4 nights in Nov 2024

10/10 Excellent

jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely amazing resort. White sandy beach, warm water, friendly staff and amazing food. I highly recommend dinner at Takoshi. I would have eaten every meal there if I'd tried it first. We ate lunch by the pool at El Suspiro. The baja prawn tacos and coconut shrimp were definitely a hit! Most of our breakfasts were at Mercado 19. They make fresh food on the grill while you wait. They are very fast. There's a great assortment of omelettes, heuvos rancheros and buffet style bacon, sausage sweets ect. Room service was great as well. The beef fajitas were yummy but we didn't try much else as there were so many restaurants we wanted to try. All the other guests we encountered we very nice. Everyone seems to have a pleasant aura and we're just happy to be at this incredible resort. Our days were spent relaxing in a cabana by one of the enormous pools. Drinks came and went. We would casually walk the beach which seemed to go forever. There are many activities if you want to join. Nights were fun. We saw a great fire show on the beach. There are acrobatic shows, Latino dancing shows, live music, bars and clubs if that's your thing. Remember to bring fancy clothes. The women wore nice cocktail dresses and gowns for the evening. Men wore button shirts and pants, nice shoes ect. There's no dress code but if you were to show up in shorts and a t shirt you may feel a bit under dressed. 10/10 Gracias Mid Nov. 25-29°C
Stayed 6 nights in Nov 2024

8/10 Good

Dominick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful property. Don’t be stuck in building 3 across from the nightclub. Very loud music till 3am. You won’t be able to sleep. Rooms have same views whether partial or ocean view.
Stayed 4 nights in Nov 2024

10/10 Excellent

Crystal, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property
Stayed 4 nights in Nov 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service excellent
Stayed 6 nights in Nov 2024

10/10 Excellent

Fozi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best resort i have been to hands down
Stayed 5 nights in Nov 2024

10/10 Excellent

Bianca Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, only it needs to include salsa, cumbia, merengue for the night club and by the pool.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dzenet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 star
Stayed 3 nights in Nov 2024

10/10 Excellent

Dekedre

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend to all friends
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far better than I expected, food was excellent with many different options, service very good too. I liked the fact you could choose between areas with a buzzy atmosphere or more quiet and relaxed and this applied to both the pool, beach and bars
Stayed 11 nights in Nov 2024

10/10 Excellent

Rosalba

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Johnny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all in the details. Food Structure Staff.. Spa!
Stayed 4 nights in Nov 2024

10/10 Excellent

Dorothy

Stayed 5 nights in Oct 2024

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unforgettable Honeymoon at Atelier Playa Mujeres We recently celebrated our honeymoon at Atelier Playa Mujeres, and it was truly an unforgettable experience! From the moment we arrived, we were blown away by the stunning property—modern, elegant, and designed with romance in mind. Every detail seemed tailored to creating a perfect getaway. The highlight of our stay was the incredible service. Our butlers, Aline and Victor, went above and beyond to ensure our every need was met. Whether it was arranging special surprises, making dinner reservations, or simply checking in to see how we were doing, their attention to detail and genuine care made us feel like royalty. The resort itself is a paradise—luxurious rooms, swim out pool, and countless amenities. Their spa was amazing it made it easy to relax and unwind. The restaurants offered a wide variety of delicious options, and every meal felt like a special occasion. If you’re looking for a romantic, luxurious escape, we highly recommend Atelier Playa Mujeres. It was the perfect setting for our honeymoon, and we can’t wait to return for future celebrations!
Stayed 5 nights in Nov 2024

8/10 Good

Peidong

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ilene A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the amenities are world class.
Stayed 7 nights in Nov 2024

10/10 Excellent

Soroush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, good food and great views
Stayed 5 nights in Nov 2024