Atelier Playa Mujeres - Adults Only - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

February 2025

March 2025

2 outdoor pools, a heated pool, free pool cabanas, pool umbrellas

12 bars/lounges, 2 swim-up bars, 3 poolside bars

Inspira Junior Suite Ocean Front | Beach/ocean view

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool

All-inclusive

Pet-friendly

Breakfast included

Room service

Explore the area

Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400

Mujeres Beach
‪15 min walk‬
Playa Mujeres Golf Club
‪17 min walk‬
Punta Sam Ferry Terminal
‪5 min drive‬
Isla Mujeres, Quintana Roo (ISJ)
‪82 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Inspira Rooftop Suite

75 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - King

59 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Inspira Terrace Suite - 2 Double

63 sq m
Golf view
Sleeps 3
2 Queen Beds and 1 Twin Sofa Bed

Junior Suite Ocean View - 2 Double

59 sq m
Ocean view
Sleeps 3
2 Queen Beds and 1 Twin Sofa Bed

Junior Suite Ocean View - King

59 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Inspira Business Suite

144 sq m
Golf view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - King

90 sq m
Golf view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Junior Suite - 2 Double

59 sq m
Sleeps 3
2 Queen Beds and 1 Twin Sofa Bed

Inspira Junior Suite Ocean Front

63 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out - King

63 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out -2 Double

63 sq m
Sleeps 3
2 Queen Beds and 1 Twin Sofa Bed

Inspira Master Suite Ocean Front

181 sq m
Ocean view
Sleeps 2
1 King Bed

Inspira Junior Suite Swim Out Ocean View King

63 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - 2 Double

59 sq m
Golf view
Sleeps 3
2 Queen Beds and 1 Twin Sofa Bed

Wheelchair Accessible Junior Suite

59 sq m
Sleeps 3
2 Queen Beds and 1 Twin Sofa Bed

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About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools

Catch some rays at the beach or spend the day relaxing at Atelier Playa Mujeres - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.

Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NUUP SPA has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Atelier Playa Mujeres - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.

Free buffet breakfast offered
Free WiFi
Free valet parking and self parking
Enjoy Mexican cuisine at Mercado 19, one of the property's 14 restaurants and 12 bars/lounges
Take a swim in the 2 outdoor pools
Treat yourself to body treatments, hydrotherapy, or aromatherapy at NUUP SPA
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and complimentary bicycles
Guests have great things to say about the restaurant and the overall condition of the property
Just a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 14 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Guests are served free buffet breakfast.

Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner.

Limón y sal - This restaurant specializes in Mexican cuisine and serves brunch and lunch. Open daily.

El Suspiro - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.

Takeshi - This diner specializes in Asian cuisine and serves dinner only. Open daily.

Cilento - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Limited on-site parking

Food and drink

Free buffet breakfast
14 restaurants and 2 coffee shops
2 swim-up bars, 3 poolside bars and 12 bars/lounges
24-hour room service

Restaurants on site

Mercado 19
Limón y sal
El Suspiro
Takeshi
Cilento

Things to do

2 outdoor pools
Fitness classes
Art gallery
Evening entertainment
Fitness centre
Free bike hire
Full-service spa
Golf driving range
Heated pool
Shopping
Steam room

Conveniences

ATM/banking services
Banquet hall
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf cart
Golf clubhouse
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Conference centre (21115 square feet of space)
Coworking spaces
Meeting rooms - 7

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Free beach cabanas
Free pool cabanas
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

18 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Hand-held shower head
Wheelchair-accessible (may have limits)

Beach towels
Designated smoking areas
Romance packages available
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down duvet
Premium bedding

Bathroom

Bathrobes
Deep-soaking bath
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Separate bath and shower
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

55-inch smart TV
Films for purchase
Premium channels
Satellite channels

Food and drink

Champagne service
Espresso maker
Free bottled water
Free minibar

Desk chair
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Mobile key entry
Phone
Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 320 per pet, per week
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 320 per pet, per week
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival at the property.

Property Registration Number AVH161104JQ0

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 16 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property

Atelier All Inclusive All-inclusive property

Atelier Playa Mujeres All Inclusive

Atelier All Inclusive

Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

It was great

Stayed 4 nights in Oct 2024

8/10 Good

Sharon

Travelled with partner

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We had a wonderful stay at this adults-only resort, and I must say the ambiance and overall vibe were peaceful and aesthetically pleasing. Among the many dining options at the resort, we especially enjoyed Casa di Luna (Mediterranean) and El Suspiro (Seafood). We were fortunate to have an outstanding waiter, Ricardo, at Casa di Luna—thank you, Ricardo! His service made the experience even more memorable. Most of the staff at the resort were friendly and attentive. Whether we were at the beach or by the pool, servers came by regularly with food and drinks. Although I don’t remember everyone’s name, I recall Christopher, our beach server, who did an excellent job. Our room was also cleaned and well-kept each day (special shout-out to Yadira, who was very sweet).

Stayed 6 nights in Oct 2024

10/10 Excellent

Jila

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Eun Jun

Travelled with partner

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked about the pool, dining options, gym, and room.

Stayed 2 nights in Oct 2024

8/10 Good

LYSA

25 Oct 2024

Stayed 3 nights in Sep 2024

8/10 Good

Annie

Travelled with partner

25 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pros: stunning hotel, staff makes you feel incredibly welcome and special. private jacuzzi and balcony for sunset watching, and access to private Inspira pools and cabanas. Cons: we were not impressed by the food or drinks- only had one memorable meal at the seafood restaurant despite eating at 6 different restaurants at the venue. Because of this, we had a hard time justifying how expensive it was comparatively. We expected amazing cuisine, and it simply wasn’t. Overall we would recommend the hotel as it’s beautiful and the staff was excellent, but we personally probably won’t be back because of the food to cost ratio.

Stayed 4 nights in Oct 2024

10/10 Excellent

Julia

Travelled with partner

23 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely incredible resort with the kindest staff. Amazing food, spectacular pools — especially the Inspira infinity pool on the roof — totally worth getting an Inspira room in my opinion for that pool alone. I will be going back!

Stayed 4 nights in Oct 2024

10/10 Excellent

Herbert

Travelled with family

21 Oct 2024

Antonio

Travelled with partner

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First all-inclusive vacation. This property was beautiful. if we go to Cancun again, we're definitely staying here again. 12 different restaurants on site, multiple bars, beautiful ambiance and style. Room was absolutely stunning. Staff is extremely kind and willing to help with anything you need.

Stayed 4 nights in Aug 2024

10/10 Excellent

Julia

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2024

10/10 Excellent

Jordan

Travelled with partner

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best resort I’ve been to!

Stayed 5 nights in Oct 2024

10/10 Excellent

Adesuwa Jessica

Travelled with group

Charlene

13 Oct 2024

Stayed 5 nights in Sep 2024

10/10 Excellent

Adisley

Travelled with group

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Acabamos de pasar una semana inolvidable en Atelier Costa Mujeres, y no tenemos más que elogios para este lugar. Desde el momento en que llegamos, nos sentimos bienvenidos y muy bien atendidos por todo el personal. Las instalaciones son impresionantes, con habitaciones modernas y cómodas, y áreas comunes que realmente te hacen sentir en un paraíso. Queremos hacer una mención especial al restaurante Los Suspiros, donde la calidad de la comida y el servicio fue excepcional. Agradecemos muchísimo al chef Luis por todas sus atenciones. Su pasión por la cocina se refleja en cada plato que nos sirvió. Cada comida fue una experiencia deliciosa, con ingredientes frescos y sabores únicos. La dedicación y cuidado que pone en su trabajo hizo que nuestras cenas fueran uno de los puntos más destacados de nuestras vacaciones. También queremos agradecer al mesero Donovan del restaurante Mercado 19, quien hizo que nuestros desayunos fueran aún más agradables con su atención y amabilidad. Además, el restaurante Cilento fue nuestro lugar favorito para el almuerzo, con una variedad de platos deliciosos y un ambiente encantador. Atelier Costa Mujeres es el lugar perfecto para relajarse, disfrutar de excelente comida y ser mimado por un equipo que realmente se preocupa por sus huéspedes. ¡Sin duda pronto regresaremos!

Stayed 4 nights in Oct 2024