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This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Water activities
Entertainment
Not included
Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Playacar - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.
Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.
The Palms – This buffet restaurant serves breakfast, lunch and dinner.
Jade – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Turquesa – This poolside steakhouse only serves dinner. Open daily.
Traviata – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Anana – On-site lobby lounge. Open 24 hours. Open daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
