Playa Maroma All Hotel

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Dates

January 2025

February 2025

Free minibar, in-room safe, desk, blackout curtains

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

On private beach

Bar

Pool

Gym

Spa

Explore the area

Carr Fed 307 Chetumal Pto Juarez km306, Playa del Carmen, QROO, 77710

Paradise Beach
1 min walk
Pajarito
1 min walk
ADO Terminal Alterna Playa del Carmen
20 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
40 min drive

Room options

Premium Room

38 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Deluxe

38 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room Single

Sleeps 1
1 King Bed OR 2 Double Beds

Privileged Superior

38 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Privileged Romance

Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

21 Jan - 22 Jan

About this property

On private beach with outdoor pool, near Maroma Beach

Catch some rays on Playa Maroma All Hotel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.

Playa Maroma All Hotel offers 407 air-conditioned accommodations with free minibar items and safes. 36-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the property include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

During your stay at Playa Maroma All Hotel, you're just a quick walk from Maroma Beach. You'll find features like free WiFi in public areas and free valet parking, plus 7 restaurants.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine with garden views at El Pajarito, one of the property's 7 restaurants and 4 bars/lounges
Take a swim in the outdoor pool
Treat yourself to aromatherapy, body treatments, or deep-tissue massages at the spa
Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
Onsite recreation includes a private beach, a gym, and a steam room
Steps from Maroma Beach and Paradise Beach

Playa Maroma All Hotel is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Playa Maroma All Hotel like a complimentary children's club and an outdoor pool.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

El Pajarito - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Adelita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Grill - Onsite theme restaurant.

Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site

Food and drink

7 restaurants and 1 coffee shop/cafe
4 bars/lounges and 1 swim-up bar
Coffee/tea in a common area

Restaurants on site

El Pajarito
Toscana
Adelita
Grill
Ayami

Things to do

Fitness centre
Full-service spa
Lifeguards on-site
Outdoor pool
Playground
Sauna
Steam room

Family friendly

Free children's club
Corner/local shop
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

ATM/banking services
Front-desk safe
Gift shop/newsstand
Corner/local shop
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Outdoors

Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

This property does not have any lifts

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

36-inch plasma TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Playa Maroma All Hotel

Children and extra beds

Children are welcome.

Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Catalonia Playa Maroma All Inclusive All-inclusive property

Catalonia Playa Maroma All Inclusive Playa del Carmen

Catalonia oma Inclusive inclu

Maroma All Inclusive Carmen

Catalonia Playa Maroma All Inclusive

Playa Maroma All Hotel Playa del Carmen

Playa Maroma All Hotel All-inclusive property

Playa Maroma All Hotel All-inclusive property Playa del Carmen

Playa Maroma All Hotel Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Christopher Raymond

27 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Elisabeth

Travelled with family

23 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I don’t have words to describe how much I loved it!

Stayed 5 nights in Apr 2023

10/10 Excellent

Oksana

30 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Magdalena

Travelled with family and small children

7 Mar 2023

Liked: Staff & service, amenities, property conditions & facilities

Food was amazing!

Stayed 6 nights in Feb 2023

8/10 Good

Julie

Travelled with family

6 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Over all I was very pleased with our stay. Staff was very friendly and helpful. I think my bed was missing a leg but it still served it’s purpose. I wish that all the restaurants were open when we went as it cut our dining experience short. Really bummed they tried to fancy up the Mexican restaurant, I wish it could have been more local and true to its roots. Overall, I’d recommend.

8/10 Good

Fred and Heather

Travelled with partner

14 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the jungle feel and animals. Great service and atmosphere. Food was good. More professional entertainment would be appreciated.

Stayed 7 nights in Feb 2023

10/10 Excellent

Margot Anna

Travelled with partner

14 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a beautiful property, green and peaceful. I love the walk from the lobby area to the beach. It is like walking in the park. The beach is gorgeous and clean. I love the hotel and the grounds around the buildings are beautifully landscaped and meticulously kept. The pool is so very nice. The food is great and the people who serve it hard-working and lovely. I also enjoyed the daily entertainment, especially the Mexican show on Sundays. I loved my daily walks along the beach - the turquoise and green ocean is gorgeous!

Stayed 8 nights in Feb 2023

10/10 Excellent

Lauren

Travelled with partner

8 Feb 2023

Liked: Cleanliness, staff & service, amenities

The property was beautiful, very unique and organic

Stayed 3 nights in Feb 2023

6/10 Okay

Nicolas

9 Jan 2023

Liked: Cleanliness, staff & service

Disliked: Amenities

8/10 Good

Erica Jean

Travelled with family

8 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pictures posted online match the property. I would come back an stay here. Only thing I did not like was you had to make reservations for dinner. Every time I tried nothing was available. So we only got to try 2 of the restaurants there but overall would come back.

8/10 Good

Rozalia

29 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrei, Philadelphia

Travelled with family

23 Dec 2022

Liked: Staff & service, amenities, property conditions & facilities

Overall I was pretty happy with this hotel. The beach is nice, drinks are good, service is good, shows are also good. Area around is green and nice. Lots of animals. There is not much to do for kids. Hotel is relatively small, so walking is no bad. If you need to relax in a quiet place and good beach then this is a good place. If you need lots of entertainments then maybe its not the best place. Taxi from the lobby is $51 to the aiport. From the airpot to the hotel, if you get at the aiport between 60-85$. This is not a van, just a car. Pros: Nice area, wild animals around, food, beautiful beach, shows, drinks, cleaning. Things for improvement: - Food is good but pretty much the same every day - A/C is working but week. It needs constant running. If turned off for the day, then it takes forever to cool down the room - There been drinking ppl next to us making noise most of the night. Calling reception did not do anything. Had to call the guys ourselves - Would be nice to have a tub in the room. We had small babies and bathing wasn't an option.... but this is not a big deal.. and they are not going to redo the hotel now :) -

8/10 Good

Julia

12 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Marsha

Travelled with family

9 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities

I loved the size of the property, that it was not too big, and that each building was separate and set back. The walkway thru the jungle to the beach was magical!

10/10 Excellent

Robert

Travelled with partner

7 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Palm trees on beach

10/10 Excellent

Dylan

Travelled with family

7 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort, small and quiet but still have stuff to do. The rooms are a little tired, but do the job. The pool and beach are amazing - one of the best beaches I’ve ever seen. The food and drinks were good. Service and staff where great. We will be back!

10/10 Excellent

Robert J, Chicago

18 Nov 2022

Stayed 5 nights in Nov 2022

10/10 Excellent

Gabrielle Alysyn

16 Nov 2022

Stayed 6 nights in Nov 2022

10/10 Excellent

Karen

Travelled with partner

15 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach was beautiful staff was friendly and helpful rooms were clean food was very good. A la carte Meals were available every night which were really good.

Stayed 7 nights in Nov 2022

8/10 Good

Tina

Travelled with family, Travelled with group

23 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Liked cleanliness and how friendly and helpful staff were Didnt feel enough things to do on or close to property had to go long distancese to do things Buffett food same most days maybe change it up some

Stayed 7 nights in Oct 2022

10/10 Excellent

Paige

23 Oct 2022

Stayed 6 nights in Oct 2022

10/10 Excellent

Glenda

19 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Oct 2022

10/10 Excellent

Jason

Travelled with partner

9 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place exceeded all of my expectations! Definitely give it a try! Everyone was so nice and not pushy on anything. Take advantage of the all inclusive features. Definitely will be coming back.

Stayed 5 nights in Oct 2022