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The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
2 bars/lounges, cocktail bar
Property amenity
Royal Suite, 1 King Bed | Living area
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
Beaumont Street, Oxford, England, OX1 2LN
  • University of Oxford
    1 min walk
  • Ashmolean Museum
    1 min walk
  • New Theatre Oxford
    3 min walk
  • Oxford (OXF)
    12 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed, View

Room, 1 Double Bed, View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Oxford Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Oxford Suite)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area

Royal Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Single Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Randolph Hotel Oxford, a Graduate by Hilton

Luxury Oxford hotel in Oxford City Centre with a full-service spa
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and spa services.
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of The Randolph Hotel Oxford, a Graduate by Hilton's great location. During your stay, you're just a quick walk from University of Oxford. Free WiFi in public areas, 2 bars, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Alice Restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to facials, manicures and pedicures, or massages at Wellness at the Randolph
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the restaurant and the location
  • Steps from University of Oxford and 13 minutes by foot from Thames River
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Randolph Hotel Oxford, a Graduate by Hilton offers its guests a full-service spa and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4962 square feet (461 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury The Randolph Hotel Oxford, a Graduate by Hilton. For a fee, parking is available.

This 5-star Oxford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Alice Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
The Morse Bar - Onsite cocktail bar. Open daily.
The Drawing Room - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Japanese, Latvian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Alice Restaurant
  • The Morse Bar
  • The Drawing Room

Things to do

  • Free bike hire
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (4962 square feet)
  • Meeting rooms - 6

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 95
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Cribs (infant beds) are available for GBP 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 40 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 338 out of 533 reviews" "
Rating 8 - Good. 106 out of 533 reviews" "
Rating 6 - Okay. 51 out of 533 reviews" "
Rating 4 - Poor. 17 out of 533 reviews" "
Rating 2 - Terrible. 21 out of 533 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vijay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was okay. I hope they understand that the International customer's arrival time depends on the flight. I arrived at the hotel at around 10:00 am and I understand that the check in time is 3:00 pm. They made me sit actually till 3:05 pm without even offering any water or coffee, not only that I could see that others arrived after me and was given the key to the room way before me. At 3:05 pm I had to go and ask for the key. This was not the way you treat a customer.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options at the property were excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay here since the Morse series.
Stayed 1 night in Aug 2024

10/10 Excellent

Chanel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Superb decor and ambience. Good food. Helpful staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome by the staff at reception. Clean room with very comfortable bed . Great location in the centre of Oxford . Would stay again .
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the historic aspect of the place and how well it has been maintained. The staff at the desk was also excellent. Of course the lobation was terrific. On the negative side. I’m not sure if the hotel had air conditioning. I don’t think so. If so, it was ineffective in my room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Brilliant stay!
A gorgeous hotel with beautiful interiors and very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in excellent hotel. Our room ended up pretty much in the back of the hotel but it was still a stunning and large room even though it was their basic rooms
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standards don't reflect the price
Somewhat to our dismay we were given a disabled room without a bath. It was more like a wet room. Our view overlooked the aircon system. The room was comfortable, well-decorated but far too warm. The air conditioning didn't work properly (it was not possible to turn the temperature below 19 degrees) and the towel rail was left on. (It was more than 30 degrees outside) We had to use the portable fans 24 hours non-stop in order to keep the room cool. The television system did not work properly. For the first two days we were unable to get BBC1, 2, ITV or Channel four. On the last day we were able to receive these channels but with no sound. We had to use subtitles. The staff were extremely helpful and polite. I was a little concerned about reception - which could be chaos. Security concerned me as people could walk in and up the stairs unchallenged. Breakfast: book in advance to save £6 per person. Food good but expensive. A service charge of £2 in the bar is a little steep when the drinks were already over priced. Tables in the bar area were very slow to be cleared.
Stayed 2 nights in Jul 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oxford gem
Beautiful hotel in Oxford.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dino

Fantastic!
Amazing - very kind team and they let me check in early and check out late! I used to work at the basement bar as a student 27 years ago! So good to come back and stay here… great memories 🙏
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel . Rooms were very cold when we arrived late evening and bed a little uncomfortable but its location and atmosphere are great
Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Liked: Cleanliness
Not recommended
Hotels.com emailed me regarding my experience of checking and I gave several areas of concern at beginning of stay. The hotel was contacted by yourself and offered me an upgrade. I wouldn’t stay there again. The only advantage of this extremely expensive hotel is its position in the middle of the city. In addition to my existing complaints there was no offer of help with luggage either on arrival or on leaving. Also in over50 years of travelling the world I have never been told that there were two prices for breakfast cheaper if you pay in advance and more expensive if you just walk into the restaurant
Stayed 2 nights in Jul 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and accomodating. The toiletries selection smell delightful. Locationwise it was super convenient for sight seeing as well as the bus station. Breakfast had so much variety. Unfortunetly half the thermal spa facilities were out of order and it would have been nice to have everything in working order.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Solange

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the flags from top to bottom in the stairway.
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Room Very very small shower in bathroom, but I would do it again and recommend it or ONE person.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Adventure
Hotel was conveniently located in the heart of Oxford University which made site-seeing and dining very nice. The hotel and room were beautifully decorated and very comfortable. Easily some of the most spacious hotel rooms in the UK. The on-site bar and restaurant were also very nice!
Stayed 1 night in Jul 2024

4/10 Poor

William

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff definitely needs improvement. Great location and facilities.
Stayed 1 night in Jul 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, Kind Service:
I was not feeling well the afternoon we checked in. Through no fault of the hotel, the room we had was extremely noisy (the building next door). Even though there were no available rooms, the Manager went out of his way to find a quieter room for me by having a room cleaned that had not yet been cleaned. He and his staff could not have been more accommodating and we really appreciated that. Whenever I am in Oxford, I will be staying at the Randolph!
Stayed 1 night in Jun 2024

10/10 Excellent

Kyoko

Liked: Cleanliness
Stayed 1 night in Jun 2024

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