Mercure Oxford Hawkwell House Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Oxford Hawkwell House Hotel

Terrace/patio
Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
British cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

Map
Church Way, Iffley Village, Oxford, England, OX4 4DZ
  • University of Oxford
    4 min drive
  • Iffley Blue
    1 min walk
  • Abingdon Radley Station
    15 min drive
  • Brize Norton (BZZ-RAF Brize Norton)
    43 min drive

Room options

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Privilege, Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Room, 1 Double Bed (Compact)

  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Privilege, Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Privilege, Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Mercure Oxford Hawkwell House Hotel

Riverwalk Oxford hotel in Iffley with free parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Self parking is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Oxford Hawkwell House Hotel offers 77 air-conditioned accommodations with complimentary bottled water and hair dryers. Televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Oxford Hawkwell House Hotel. During your stay, you'll be within walking distance of Thames River. Features include free self parking, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free self parking
  • Enjoy British cuisine while dining at Frank's at Hawkwell House
  • To-go breakfast served weekends for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 10 minutes by foot from Thames River and a 4-minute drive from University of Oxford
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A terrace, tour/ticket assistance, and a garden are also featured at the boutique Mercure Oxford Hawkwell House Hotel. Free self parking is available.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekends from 8:00 AM and 11:00 AM.
Frank's at Hawkwell House - This restaurant specializes in British cuisine and serves breakfast only.
Terrace Lounge & Bar - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Hungarian, Lithuanian, Polish, Russian, Spanish, Swedish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee weekends 8:00 AM–11:00 AM: GBP 18.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Frank's at Hawkwell House
  • Terrace Lounge & Bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Front desk staff will greet guests on arrival.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hawkwell
Hawkwell Hotel
Hawkwell House
Hawkwell House Hotel Compass Hospitality Oxford
Hawkwell House Hotel Oxford
Hawkwell House Oxford
Hawkwell Hotel Iffley
Hawkwell House Hotel Compass Hospitality
Hawkwell House Compass Hospitality Oxford
Hawkwell House Compass Hospitality

Mercure Oxford Hawkwell House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 1001 reviews" "
Rating 8 - Good. 371 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Room excellent, spotless, comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Carolette, Bronx

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This seems like an older hotel, however my room was updated and very clean. The staff is super friendly and sweet. They are courteous and do their best to make your stay pleasant from checking in to checking out. I recommend this hotel if you are ever in Oxford! Their breakfast is great but most of all is the cheerful, warm welcome you’ll receive from Wendy as you enter the dining room. What a gem she is! I’ll definitely stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

S

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nicely situated in the pretty village of Iffley, a couple of miles south of Oxford City centre. The river Thames runs close by and the lock at Iffley is worth a visit. There are also a couple of pubs in the village. It is possible to cross the river at the lock and walk into the city centre along the towpath (about 40 minutes). The hotel is clean, fresh looking and the rooms are comfortable. The staff are all professional and provide a warm, friendly experience.
Stayed 1 night in Aug 2024

8/10 Good

Philip

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant service needs some organisation to make sure orders are taken Great food Great room Great for parking
Stayed 3 nights in Aug 2024

2/10 Terrible

Kristin

Disliked: Cleanliness
We arrived in the late PM and I went to have a bath. The plug wouldn't press closed because there was a human turd stuck in it. I was nearly sick at the discovery, Reception changed out room but it was MUCh smaller and we had no compensation discount offered or anything. I will be emailing your complaints department to help us hold them to account.
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and peaceful
Clean and tidy hotel on the outskirts of Oxford. It is an easy walk to the centre and we preferred the location. The room was spacious and comfortable. The hotel has a nice bar area with an outside terrace. Would definitely recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location for city centre.
Lovely clean room. Coffee and tea facilities plus cold water provided. Very friendly staff. Excellent breakfast. Hotel was a 5 min walk to bus stop and a 10 min ride to get to city centre. Cant fault anything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Feargal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Jul 2024

8/10 Good

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very comfortable and large for a double bed. I really liked the decor! The bathroom walk-in shower was very nice and there was even a makeup mirror and shelf for toiletries. I stayed in Elm House at the back of the property, so it was quiet. It’s very easy to get the bus from Iffley Turn and go into Oxford. The staff were friendly and helpful. I will definitely stay here again next time I visit.
Stayed 2 nights in Jun 2024

8/10 Good

Melissa

Stayed 2 nights in Jun 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel with very pleasant staff and excellent facilities
Stayed 1 night in Mar 2024

6/10 Okay

Iain

Liked: Cleanliness, staff & service
Good but some drawbacks
Previously have loved the hotel and it's still great location and lovely staff. Brilliant breakfast too. Downside was our room 115 I think was basically a windowless box, the only natural light was near the door down a corridor, if we had been staying for a special occasion it would have ruined it, we were just passing through so was fine. Room was comfortable and clean. Check out was ok, we were asked for extra money despite having already paid, after explaining I'd paid they cancelled the extra charges. The extra wasn't for breakfast or taxes (which I'd be happy to pay for) so felt this might mean other people pay without challenging. Might be a hotels.com issue so reluctant to blame hotel. Overall I'd give the hotel 5 out of 5 but make sure you ask for a room with good lighting and check the bill in checkout.
Stayed 1 night in Jun 2024

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

liam

Stayed 1 night in Jun 2024

8/10 Good

Cilla

Travelled with partner
Liked: Staff & service, amenities
The premise is quiet and lovely, location is walkable to Oxford centre.
Stayed 3 nights in Jun 2024

10/10 Excellent

Renata

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel! It is located on the outskirts of Oxford but is really well connected by bus, so this is not an issue. We walked into town and it was a really nice 20 min walk. Very green and very peaceful. The hotel is super clean and really well maintained..The thing that makes this hotel so good is however the staff! What an amazing team! Really kind and professional. Really happy to help! We will definitely be back. Thank you.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Single person traveler. Very clean, spacious and updated. The property has a lift which was always prompt. I spent only one night in a double and wish I could have stayed longer. Bed was comfortable and the shower was delightful with a rain shower and a hand held. Easy to control room temperature for my liking. Bathroom lighting was fantastic with a magnified makeup mirror. The hairdryer actually had a cord long enough to reach from the outlet to a mirror which was a first on my trip. Breakfast was very good, plentiful with both hot and cold options including a full English breakfast or cooked to order. Fantastic for the value. Unfortunately, I got in much later than I planned and was unable to explore the area so I cannot comment on location other than to say it was quiet and with lovely grounds. The Oxford clothing theme of the hotel is done in a classy and clever way. I will definitely stay here on my next visit. Highly recommend.
Stayed 1 night in Jun 2024

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024