Mercure Oxford Eastgate Hotel

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Dates

March 2025

April 2025

Breakfast, lunch, dinner served; local cuisine

In-room safe, desk, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
24/7 front desk
Bar
Breakfast available
Pet-friendly
Housekeeping

Explore the area

73 High Street, Oxford, England, OX1 4BE

University of Oxford
‪1 min walk‬
Magdalen College
‪1 min walk‬
Christ Church College
‪5 min walk‬
Oxford (OXF)
‪22 min drive‬

Room options

Classic Single Room

Sleeps 1
1 Twin Bed

Privilege, Double Room, 1 Double Bed

16 sq m
Sleeps 2
1 Double Bed

Classic Double Room, 1 Double Bed

13 sq m
Sleeps 2
1 Double Bed

Privilege, Twin Room, 2 Single Beds

16 sq m
Sleeps 2
2 Twin Beds

Classic Twin Room, 2 Single Beds

13 sq m
Sleeps 2
2 Twin Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

for 1 room

includes taxes & fees

17 Mar - 18 Mar

About this property

Hotel with a 24-hour front desk, steps from University of Oxford

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.

Mercure Oxford Eastgate Hotel offers 81 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Oxford Eastgate Hotel. During your stay, you're just a quick walk from University of Oxford. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy local cuisine while dining at The Eastgate Brasserie
Continental breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the helpful staff and the central location
Steps from University of Oxford and 13 minutes by foot from Thames River
Dogs welcome for a fee

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Mercure Oxford Eastgate Hotel.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

The Eastgate Brasserie - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Wheelchair-accessible parking available

Food and drink

Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 7.00 per person
1 restaurant
1 bar
Room service available

Restaurants on site

The Eastgate Brasserie

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property

Room amenities

Bedroom

Bed sheets
Fan

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

Digital channels
TV

Food and drink

Champagne service
Coffee/tea maker

Desk
Eco-friendly cleaning products provided
Iron/ironing board
LED light bulbs
Phone
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets: GBP 20 per pet, per night
Only dogs are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 7.00 per person
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses solar energy

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Guests will receive key retrieval information.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford

Hotel Mercure Oxford Eastgate

Mercure Eastgate

Mercure Eastgate Hotel

Mercure Eastgate Oxford Hotel

Mercure Oxford Eastgate

Mercure Oxford Eastgate Hotel

Mercure Oxford Hotel

Oxford Eastgate Hotel

Oxford Mercure Hotel

Accor Eastgate Oxford

Mercure Eastgate Oxford Hotel Oxford

Mercure Oxford Eastgate

Mercure Oxford Eastgate Hotel Hotel

Mercure Oxford Eastgate Hotel Oxford

Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Stevie

2 Dec 2024

Stayed 1 night in Nov 2024

8/10 Good

Andrew, Berlin

Travelled with partner

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked location. Didn’t like that there was a huge heating vent routed just outside the window. Also the property overall was overheated.

Stayed 1 night in Nov 2024

2/10 Terrible

Neil

Travelled with group

30 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

My friend and I requested a twin room for one night. We were offered one on the top floor which had no lift. My friend has COPD so couldn’t manage the stairs. We were offered an upgrade on the ground floor. The room was nice and we had no issues with it until we went to bed. There was a small radiator on the wall near the window which was on and too hot to touch and making a noise with the water going through it. We assumed it would go off through the night. After 2.5 hours of listening to the noise and becoming overheated, I got up to turn the radiator off and open the window to let some cool air in. There was no thermostat on the radiator and only one window would open slightly, the other had a lock on. Frustrated, my friend went to reception to ask iif someone could help. A man came to have a look and went off to get some pliers. 20 minutes later (2.50am) we were still waiting. My friend went back to reception and they gave her a key for another room on the top floor and showed her to a lift (which previously they had said they didn’t have). They then took us to another room on the top floor with a double bed. I said the room wasn’t suitable (I had booked a twin room). My friend just needed to sleep and opted to stay in the room. I went back downstairs and asked them to open the other window as I had earplugs I just needed it to be cooler. This was 3.10am. They couldn’t find a key! The next morning my friend had to walk through reception in her nightwear back to the room

Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Business traveller

30 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolute perfection! Excellent stay for those with business at Oxford. So conveniently located, well maintained, and in keeping with the decor of the surroundings. Can't think of anything I would criticize.

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with group

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of Oxford outside our lodging!

Staff was great and we received help moving our car out of their lot. Location was perfect for university sites, Holiday shopping and restaurants.

Stayed 4 nights in Nov 2024

8/10 Good

Simon

Travelled with group

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oxford

Really liked the hotel , parking was available and it was close to the centre of Oxford about a 5 minute walk .

Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Travelled with group

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Craig

Travelled with family

18 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet end of the street, walkable from train station and tourist spots. We stayed in room 311, which was very roomy, but required a small chest of drawers, as not enough space for clothes. Otherwise a good and reasonable priced hotel

Stayed 3 nights in Nov 2024

8/10 Good

Philip

Travelled with group

11 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable accommodation in historic Oxford but….

Well situated in City Centre for walking and exploring. However, neither hotel or city is car friendly with it being virtually impossible to take car from recommended car park to hotel, due to one way system which even TomTom could not master! Hotel parking very small area, expensive, and non condusive to access and return ( car keys had to be left with reception in case they needed to move cars to let other users out). Bathroom superb, room well appointed if a little old fashioned ( but in line with City character). 2 attempts to get hotel staff to replace bedroom light bulbs went unheeded. Unreliable bar with only 1 gin on offer at times, and restriction to serving just beer and wine in evening seemingly at the whim of staff/management. Hotel not particularly easy for disabled access and manoeuvre.

Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Business traveller

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was so pleasantly surprised by this hotel. I was very comfortable, there was access to everything I needed, and the staff was very warm and welcoming. I'm already looking forward to staying here again!

Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Travelled with family

4 Nov 2024

Liked: Cleanliness

Very disappointed with the hotel chose to go away to celebrate being cancer free for 2 years looked online and liked the pictures so booked it on the strength of those only to find when there that the pictures were 5 years old and lots of things have changed. Came back to have a drink in the bar at 10 pm and was told the bar was closed and it was nothing like in the pictures when mentioned to the receptionists I was told they would inform management. Had I known it was nothing like the pictures on line I would not have booked that hotel. Spoiled what should have been a special weekend away with my partner.

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

8/10 Good

Matt

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with family

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My only criticisms are two: 1) you should install "grab- bars" in the otherwise geat showers; and - 2) add 2 hand wash clothes to the towels set. 2)

Stayed 5 nights in Oct 2024

10/10 Excellent

stephen

Travelled with family

25 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with family

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was really conveniently located, yet still quiet so that we weren't disturbed at night. The staff were lovely and helpful, and the breakfast was great. The only minor thing that could have been improved on is that our hallway was a little tired looking (marks on walls, paint chipping in places) and could have used a little sprucing up. I'd definitely recommend it to anyone looking to stay in the centre of Oxford.

Stayed 2 nights in Oct 2024

6/10 Okay

Chris

18 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Business traveller

17 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

Brian

10 Oct 2024

Liked: Cleanliness, staff & service

Some good and some bad elements to to this slightly faded hotel in city centre location. Some rooms are good, others are in poor condition. Smallish rooms but with decent sized well decorated bathrooms.

Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin, Toronto

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

Prudence

Business traveller

1 Oct 2024

Liked: Staff & service, amenities, property conditions & facilities

Great location for central Oxford. Hotel was otherwise OK, good size room and bathroom. I didn’t eat there.

Stayed 2 nights in Sep 2024

8/10 Good

Satwinder

Business traveller

1 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and price.

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

29 Sept 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Give it a miss

The hotel is very old and a bit quirky. We were on the third floor and the elevator went to the second floor. The laundry service that we were counting on is actually provided by a third party and they were very expensive so we had to wait until we got to London. Had we been there in a hotter time period we would have been miserable as the air conditioner was not great. The last night we were there heavy rains moved in and the ceiling leaked through the light fixture at the foot of the bed, and the water knocked out the overhead lights. We woke up to cold wet feet. The staff seemed not at all concerned. Additionally, the restaurant in the hotel was terrible.

Stayed 3 nights in Sep 2024

6/10 Okay

Susie

Travelled with partner

28 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

Great location Room ok although felt very claustrophobic as tiny window so limited air circulation No teabags or biscuits A lot of money for an average stay but the hotel location was excellent for the city and local amenities .

Stayed 1 night in Sep 2024