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Mercure Oxford Eastgate Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Oxford Eastgate Hotel

Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Privilege, Double Room, 1 Double Bed

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
73 High Street, Oxford, England, OX1 4BE
  • University of Oxford
    1 min walk
  • University College
    1 min walk
  • Christ Church College
    5 min walk
  • Oxford (OXF)
    22 min drive

Room options

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from room

Courtyard by Marriott Oxford City Centre

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (567)
The price is €224
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Courtyard by Marriott Oxford City Centre

About this property

Mercure Oxford Eastgate Hotel

Hotel with a 24-hour front desk, steps from University of Oxford
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Oxford Eastgate Hotel offers 81 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Oxford Eastgate Hotel. During your stay, you're just a quick walk from University of Oxford. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at The Eastgate Brasserie
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the central location
  • Steps from University of Oxford and 13 minutes by foot from Thames River
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Mercure Oxford Eastgate Hotel.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
The Eastgate Brasserie - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 7.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 7.00 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive key retrieval information.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 352 out of 1007 reviews" "
Rating 8 - Good. 370 out of 1007 reviews" "
Rating 6 - Okay. 184 out of 1007 reviews" "
Rating 4 - Poor. 67 out of 1007 reviews" "
Rating 2 - Terrible. 34 out of 1007 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Prudence

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great location for central Oxford. Hotel was otherwise OK, good size room and bathroom. I didn’t eat there.
Stayed 2 nights in Sep 2024

8/10 Good

Satwinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Give it a miss
The hotel is very old and a bit quirky. We were on the third floor and the elevator went to the second floor. The laundry service that we were counting on is actually provided by a third party and they were very expensive so we had to wait until we got to London. Had we been there in a hotter time period we would have been miserable as the air conditioner was not great. The last night we were there heavy rains moved in and the ceiling leaked through the light fixture at the foot of the bed, and the water knocked out the overhead lights. We woke up to cold wet feet. The staff seemed not at all concerned. Additionally, the restaurant in the hotel was terrible.
Stayed 3 nights in Sep 2024

6/10 Okay

Susie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Great location Room ok although felt very claustrophobic as tiny window so limited air circulation No teabags or biscuits A lot of money for an average stay but the hotel location was excellent for the city and local amenities .
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and facilities.
Stayed 1 night in Sep 2024

8/10 Good

Lisa J'nae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good- room was super hot but i guess thats England when there isn't cool weather. The parking situation was a bit stressful when retrieving our car. There were 10 or more vehicles piled in when we were told they never exceed 6. Had to wait and the older manager gentlemen was a little rude while he moved several cars before we could leave. Room was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Zhihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

julie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was delayed due to system problems . The air con control in the room was not working , showing an error message (clearly not a new issue ) . This was rectified by the provision of a portable fan which was very noisy making the choice to lose sleep through heat or noise . The shaver socket was just taped over untidily with black masking tape and unusable . The external window had a badly fitted lock on it which was inaccessible and the interior glazed window was unsafe to close as there was a 1 inch gap between the pane of glass and the frame exposing a sharp glass edge . This made it impossible to quieten the noise of the construction workers below who started work (and shouting) before 8am. Dated and in parts (the window) unsafe hotel and the worst nights sleep I have had .
Stayed 1 night in Sep 2024

8/10 Good

David, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the on-site parking did work for us. Air conditioning system in room was very noisy and did not really cool the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

stuart

Travelled with partner
All good advised use the local car park far cheaper Would also go out for breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Faisal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ambika

Stayed 3 nights in Aug 2024

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some rooms that are on the 2nd floor but there’s not lift and the hotel refused to offer help with the luggage until I got frustrated. I was disappointed with the lack of customer service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ronda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only small downside is- as usual in Oxford- despite having an elevator, there are always a few stairs that can create difficulties for the mobility impaired. This property was no exception, but had far fewer of these surprise stairs than most places in Oxford. The A/C was magnificent and no one tried to prevent our making the most of it in our room on humid days!!!!Excellent overall and will book with them again!
Stayed 9 nights in Aug 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet room. Excellent location!
Stayed 3 nights in Aug 2024

2/10 Terrible

Wladimir, Spring

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has not had AC for a while and the hotel knowingly and with premeditation still went ahead and sold it to us. We had to leave the hotel earlier due to the intense summer heat and asked for one night refund. Nor Expedia, neither the hotel resolved the issue. I do not recommend to stay in this hotel. Please check travel advisor reviews.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfect location, small car park
Although a perfect location, luckily we’d travelled in our smaller or 2 cars as if we’d been in the X5 there’s no way we’d have got into the car park. The room was clean but the bathroom flooded every time you had a shower.
Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

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