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Mercure Oxford Eastgate Hotel

4.0 star property

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Breakfast, lunch, dinner served; local cuisine
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Privilege, Double Room, 1 Double Bed
Breakfast, lunch, dinner served; local cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
73 High Street, Oxford, England, OX1 4BE
  • University of Oxford
    ‪1 min walk‬
  • Christ Church College
    ‪5 min walk‬
  • Bodleian Library
    ‪8 min walk‬
  • Oxford (OXF)
    ‪22 min drive‬

Room options

View all photos for Classic Single Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Courtyard by Marriott Oxford City Centre

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (618)
The price is €325
for 1 room
includes taxes & fees
7 May - 8 May
Courtyard by Marriott Oxford City Centre

About this property

Mercure Oxford Eastgate Hotel

Hotel with a 24-hour front desk, steps from University of Oxford
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Oxford Eastgate Hotel offers 81 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Oxford Eastgate Hotel. During your stay, you're just a quick walk from University of Oxford. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at The Eastgate Brasserie
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Steps from University of Oxford and 13 minutes by foot from Thames River
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Mercure Oxford Eastgate Hotel.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
The Eastgate Brasserie - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: GBP 30.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 30.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive key retrieval information.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 350 out of 1001 reviews
Rating 8 - Good. 366 out of 1001 reviews
Rating 6 - Okay. 183 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

charmaine

Travelled with group
Disliked: Cleanliness

Disappointed

I was very impressed with the staff. Friendly and professional. However, everything that came out of the kitchen was cold. Coffee or burger etc. COLD. Not warm. Cold. Also the banisters and handrails going up to the room, black with dirt. I don’t think they have ever been wiped down. Carpets were clean but the hoover stored on the landing. Pack it away. I don’t want to feel like I’m entering dorm rooms on campus. Bathrooms clean. Room a bit small for a twin but ok. Would be useful to have a mirror any place where the hairdryer can reach.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 2 nights in Jan 2025

2/10 Terrible

kevin

Liked: Cleanliness
Disliked: Room comfort

Uncontrolled temperature in rooms. Far too hot

No temperature control and extremely hot. The windows had to be opened to let some air in despite the icy conditions . We left a day early due to this
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

stephen k

Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Carl

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Hsiang-Wang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 9 nights in Dec 2024

2/10 Terrible

Sean

Liked: Cleanliness
Disliked: Property conditions & facilities

If you want a good night sleep avoid this hotel

It was the first time my wife and I were able to get a night away from our toddler in over a year. We wanted a night to relax and unwind so we picked the Mercure hotel as we expected a standard. Unfortunately it seems they spent more money on decor than they did the building itself, with almost no soundproofing. The result was an upstairs room which woke us up almost every hour especially from 4.30am. We could hear every footstep, toilet habit, muffled conversation and then their TV. At 6.30am we eventually just packed our bags and drove home only having about 2-3hours sleep.
Stayed 1 night in Dec 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas trip to Oxford

Really friendly staff. Room comfortable & great shower. free breakfast was tasty with good options. Noisy the first morning with builders working opposite hotel and the very small corridors meant that you could hear other guests coming back if they were inconsiderate and talking loudly (Woken up at 1:30 and 3:30). Poor range of drinks in bar and no bar snacks. Never actually saw anyone in there or in restaurant. However, plenty of options outside and would stay again. Convenient for where we needed to be in Oxford.
Stayed 3 nights in Dec 2024

10/10 Excellent

phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located in Oxford, not too far from parking or the city
Stayed 1 night in Dec 2024

10/10 Excellent

Kayleigh

Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Kim

Travelled with partner
Disliked: Cleanliness
Staff friendly. Hotel in a great location for exploring Oxford. Bar cold and had neither Prosseco or Pinot Grigio lacked atmosphere as empty. Bed very comfortable and good quality linens. Bathroom needed a deep clean
Stayed 2 nights in Dec 2024

8/10 Good

Cynthia

Travelled with family
Liked: Staff & service, property conditions & facilities
I chose this property for the price and its location which was close to my daughter’s college. Since we would be traveling with lots of luggage, I had made sure to book a hotel with a lift. However, I didn’t find a step free access from the street to the lobby, and when we were given our room keys we realized it was in a wing of the hotel which was located down a staircase. (Not what I expected and I didn’t think to ask for a different room at the time.) Other than that, this property is in a good location, was clean and quiet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable, clean and quiet room within a short walk of everything you’d want to see in Oxford.
Stayed 1 night in Dec 2024

6/10 Okay

Cathryn

Disliked: Property conditions & facilities

It was ok

Overnight stay for works Christmas do. The room was ok. Tired and in need of decorating. Noisy because of the road outside. Disappointing lack of parking although we knew that before we came. Made life difficult!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the centre of Oxford. We would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

Stayed 1 night in Nov 2024

8/10 Good

Andrew, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location. Didn’t like that there was a huge heating vent routed just outside the window. Also the property overall was overheated.
Stayed 1 night in Nov 2024

2/10 Terrible

Neil

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My friend and I requested a twin room for one night. We were offered one on the top floor which had no lift. My friend has COPD so couldn’t manage the stairs. We were offered an upgrade on the ground floor. The room was nice and we had no issues with it until we went to bed. There was a small radiator on the wall near the window which was on and too hot to touch and making a noise with the water going through it. We assumed it would go off through the night. After 2.5 hours of listening to the noise and becoming overheated, I got up to turn the radiator off and open the window to let some cool air in. There was no thermostat on the radiator and only one window would open slightly, the other had a lock on. Frustrated, my friend went to reception to ask iif someone could help. A man came to have a look and went off to get some pliers. 20 minutes later (2.50am) we were still waiting. My friend went back to reception and they gave her a key for another room on the top floor and showed her to a lift (which previously they had said they didn’t have). They then took us to another room on the top floor with a double bed. I said the room wasn’t suitable (I had booked a twin room). My friend just needed to sleep and opted to stay in the room. I went back downstairs and asked them to open the other window as I had earplugs I just needed it to be cooler. This was 3.10am. They couldn’t find a key! The next morning my friend had to walk through reception in her nightwear back to the room
Stayed 1 night in Nov 2024

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