Palazzo Lakeside Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Palazzo Lakeside Hotel

In-room safe, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Restaurant
Lobby
Lake view

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Gym
  • Air conditioning
  • Pool

Explore the area

Map
4944 W. Irlo Bronson Memorial Highway, Kissimmee, FL, 34746
  • Capone's Dinner Show
    ‪19 min walk‬
  • Lake Buena Vista Factory Stores
    ‪2 min drive‬
  • Old Town
    ‪4 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪8 min drive‬

Room options

Gallery Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Junior Room

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

Senior Room, 1 King Bed

  • 33 sq m
  • Sleeps 6
  • 1 King Bed

Royal Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Classic Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Royal Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 King Sofa Bed

Comfort Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Design Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Superior Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Traditional Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Family Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Club Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed

Premier Room

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

Grand Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

Palazzo Lakeside Hotel

Hotel in Kissimmee with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and conference space are onsite. Weekly housekeeping is available.
Palazzo Lakeside Hotel offers 222 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Palazzo Lakeside Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Capone's Dinner Show. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, conference space, and a computer
  • Onsite recreation includes a gym and a playground
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 4-minute drive from Old Town and 9 minutes from Disney Springs™
Palazzo Lakeside Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (19 square meters) and includes conference space. A terrace, a vending machine, and an arcade/game room are also featured at Palazzo Lakeside Hotel. You'll have access to the outdoor pool at a partner property.

This Kissimmee hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
Palazzo Lakeside Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • Access to nearby outdoor pool
  • Arcade/games room
  • Fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Conference space (2153 square feet)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.04 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted for a surcharge. Any deliveries received more than 3 days before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Celebration Inn
Palazzo Lakeside Hotel Kissimmee
Palazzo Lakeside Kissimmee
Royal Celebration Inn Kissimmee
Royal Celebration Kissimmee
Palazzo Lakeside
Palazzo Lakeside Hotel Hotel
Palazzo Lakeside Hotel Kissimmee
Palazzo Lakeside Hotel Hotel Kissimmee

Palazzo Lakeside Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2509 out of 4898 reviews" "
Rating 8 - Good. 1029 out of 4898 reviews" "
Rating 6 - Okay. 537 out of 4898 reviews" "
Rating 4 - Poor. 351 out of 4898 reviews" "
Rating 2 - Terrible. 472 out of 4898 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great for only spending the night after hitting the parks all day. The only concern is the bathroom area didn’t appear clean. The stains on the showers yellow coloring around the sliding door. The stains on the bathroom counters is the only thing that lower the rating on cleanliness. Other than that, it’s a great place to stay to sleep.
Stayed 1 night in Oct 2024

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price and upkeep of the hotel. It's better kept than most hotels at that price.
Stayed 1 night in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Liked: Amenities
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Amenities
Upscale good value
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Regina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Luxury experience for an affordable price
Stayed 2 nights in Oct 2024

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except that some guests made a little noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sandor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not qualified
Stayed 2 nights in Oct 2024

8/10 Good

Mayren

Excellent
Stayed 2 nights in Oct 2024

4/10 Poor

Mariana

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed here in the past and gave it a rest after the renovations and the new staffing/company take over. Since then, the food has gone downhill. I had to ask for several things just to make the waffles. The eggs were GROSS, the sausage honestly made us all have a stomach ache, the bananes were partially green with spots all over them. Its nice having the woodlike flooring EXCEPT when there are children running around and screaming all night and parents allowing them to run up and down the halls till 2AM. The Echo is insane. And maybe it is because they tend to put families on the same floor expecting them to behave the same. The room was decent but the bedding was FAR from what is seen in the pictures . The first night i scoured the room for blankets but there were none, I called the front desk and no answer. Pushed up the ait but then it was too hot and stale in the room. The next day when we came back in I spoke to someone who said she was a manager and asked her to please bring blankets. I let it go for about an hour and then called FOUR TIMES from the website and from Expedia and no on answered....so we froze again. The bedding is two thin sheets and a blanket as thin as the sheets. The Shower has no water pressure and takes forever to heat up and no control settings on the showerhead to make it work better. The place has SOOOOOO much potential but its not there. Staff doesn't seem to understand and communicate at all after check in.
Stayed 2 nights in Oct 2024

4/10 Poor

Stephanie, Saint Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
I only needed a single night due to a flight change. I did not use all the amenities. In general it was a fine location to stay a night or 2 if needed but I will likely not be staying here again due to the experience I had checking in. After a long day of travel and other mishaps (including my rental car being cancelled) we arrived at Palazzo around 9pm. It took us over 90 minutes to check in and there was only one staff member working at the check in counter. My understanding was there was a problem with thier computer system so they had trouble figuring out which rooms were open. During the time I waited in line more people queued up and I believe some waited more than 2 hours to check in and who I believewas the manager eventually interviened and apologized to everyone. Staff were friendly and apologized for the issue when I finally made it to the front desk but did not offer anything to make up for the delay and seemed to rush me through the check in process - I had to ask about the wristbands which she said were required for breakfast (she did not inform me of this without my asking) The room was fine, somewhat spacious for a smaller hotel but clean and beds were comfy. My final complaint is I received a phone call at 2am with no answer then had a knock on my door minutes later (presumably to check if we were in tge room) They apologize, but still woke us up and scared my son. The breakfast was ok - basically your standard continental breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Roy Everette

Travelled with family
Disliked: Staff & service, amenities
Resort fee. Not sure what for
Stayed 3 nights in Oct 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible I cancels my stay and stayed somewhere else
Stayed 1 night in Oct 2024

2/10 Terrible

Haley

Disliked: Staff & service
I requested a refund for the stay a week before check in because of hurricane Milton canceling the event we would be in town for. Expedia reached out to the hotel continuously throughout the week with no response. I tried calling the front desk at different points in the day on different days with no response; the phone rang for minutes each time. My friend who was also part of the stay attempted to call multiple times with the same issue. I am extremely disappointed in the lack of customer service. At the very least the hotel could have answered the phone if they were not going to respond to the refund request.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay this was the second time. And we will be back. We love the positive vibes.
Stayed 2 nights in Aug 2024

2/10 Terrible

Elaine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were not very clean, the air conditioning was dirty
Stayed 6 nights in Oct 2024

2/10 Terrible

diosleny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
The hotel has a decent atmosphere, the problem was that we showed up before check in time. The front desk person "Erick" was nice and courteous. He said that he could try to accomodate us to have us check in hopefully by 1 pm. The kids game room seemed nice until my son sat on the couch and had sewer water spill on him. And the response from the front desk was to apologies but really there was nothing that could do. As we had no room my son had to stay with his wet clothes until they could get us a room, as time went on i tried to contact Hotels.com trying to get a release from the hotel so that we could go somewhere else and the hotel never responded to hotels.com. so we were stuck waiting. Around 1 pm we asked the front desk about possibly checking in and we were denied by a lady at the front desk which i did not get her name. She was not accommodating and so rude. She said check in is at 4 pm so you're going to have to wait until then. I replied to please have them release me from the reservation so that i could go somewhere else. Her response was "no" after a while the manager showed up and he found us a room and was extremely apologetic, said the importance that the hotel places on families and how he would try to accommodate us. Which it worked out. The hotel is clean, the breakfast is a mad house as i have never seen so many people get breakfast at a hotel. The bed was comfortable, and i liked that the room had laminate flooring instead of carpet.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hannah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was hot, and there seemed to be too much diseases. They charge a nonrefundable $30 fee on top of the $50 incidental fee. Also, you can’t check in until 4pm which is so inconvenient and they had tons and tons of families just waiting in the lobby with nothing to do. The game room was leaking and the couch was soaking wet, the billiards table had no balls, the laundry room wasn’t in working order, and the snack hall hardly had any snacks.
Stayed 1 night in Oct 2024

10/10 Excellent

Greishmary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Amazing place!!
Stayed 1 night in Oct 2024

2/10 Terrible

Ailyn

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024