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The Malone Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Malone Hotel

Exterior
Premium bedding, desk, laptop workspace, iron/ironing board
Serves lunch and dinner
TV
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
60 Eglantine Avenue, Belfast, Northern Ireland, BT9 6DY
  • Lisburn Road
    3 min walk
  • Belfast Botanic Gardens
    7 min walk
  • Queen's University of Belfast
    10 min walk
  • Belfast (BHD-George Best Belfast City)
    17 min drive

Room options

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds OR 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Single Beds

Standard Double or Twin Room, 1 Double or 2 Single Beds

Standard Double or Twin Room, 1 Double or 2 Single Beds

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Classic Apartment, 1 Double Bed

Classic Apartment, 1 Double Bed

Classic Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

The Malone Hotel

Victorian Belfast hotel in Belfast City Centre with free parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite.
The Malone Hotel offers 71 accommodations with complimentary weekday newspapers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Malone Hotel. During your stay, you're just a quick walk from Lisburn Road. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at The Greyhound
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Belfast Botanic Gardens and Queen's University of Belfast
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified The Malone Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Malone Hotel was completed in June 2021.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Greyhound - This pub specializes in Regional cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Gallery - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 15.00 for adults and GBP 8.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Greyhound
  • Gallery

Family friendly

  • Art supplies
  • High chair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (484 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Fireplace in reception
  • Renovated entire property – June 2021
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Champagne service

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 8.00 for children
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Malone Belfast
Malone Lodge Hotel & Apartments
Malone Lodge Hotel & Apartments Belfast
Malone Lodge Hotel Apartments Belfast
Malone Lodge Hotel Apartments
Malone Lodge Hotel And Apartments
Malone Hotel Belfast
Malone Hotel Apartments
Malone Lodge Hotel Belfast
Malone Lodge Hotel
Malone Lodge Hotel an Ascend Hotel Collection Member
The Malone
The Malone Hotel Hotel
The Malone Hotel Belfast
The Malone Hotel Hotel Belfast
Malone Lodge Hotel an Ascend Hotel Collection Member

The Malone Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 1002 reviews" "
Rating 8 - Good. 352 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jose, Upper Saddle River

Liked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t ready so they gave us a handicapped one
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room in nice hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Laura

Stayed 1 night in Aug 2024

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, nice size room
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie-Lee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Really lovely hotel, I believe we were upgrade to a large suite across the road from the main hotel which was a lovely surprise - large rooom, l shape sofa Great location
Stayed 3 nights in Aug 2024

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Stayed 3 nights in Aug 2024

6/10 Okay

helen

Travelled with family
Disliked: Property conditions & facilities
My room was really dark and wallpaper was very dirty in places, it was also peeling from the walls in many areas..in the shower tray there was some black mould, i was shocked for a boutique hotel,at breakfast my daughter asked for some ketchup...they had none !!
Stayed 1 night in Aug 2024

10/10 Excellent

Rosamaria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean and staff very pleasant. I had to continuously ask for additional towels. Not enough were left in the washroom. Also noticed that they never replenished items in bathroom like soap, shower cap and used items in the bathroom. The cleaning service should replenish items once items are consumed from bathroom.
Stayed 4 nights in Aug 2024

4/10 Poor

Donald

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our stay in Belfast
The room that we had was far too hot even after they gave us a fan so we couldn't get to sleep. The breakfast was very poor so all in all we weren't impressed.
Stayed 1 night in Jul 2024

4/10 Poor

SHANNON

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were to check in at 3 and couldn’t until 5.30- we had a concert so this really caused an issue … Everyone was the same with a wedding also going on it was chaos and I felt bad for the staff as clearly not their fault but I don’t know how a hotel can charge over £200 for a stay and have all guests waiting in the foyer for 2 and a half hours …some people where offered a voucher for a drink at the bar but we weren’t and there was no compensation I will also say I understand staff under pressure but they where arguing in front of us and it just made everyone really uncomfortable and it was unprofessional with one worker having an attitude with certain guests for asking about their room- again we understood they where under pressure but this worker wasn’t sympathising with the fact that people had to get into their rooms …there also was minimal workers and no manager so really just badly run and we wouldn’t come back or recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Neil

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ethna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, wonderful staff very impressed
Stayed 1 night in Aug 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one of the bigger suites, which was a really good size, and the room was clean. The bed was one of the comfiest we've slept in in a hotel. The staff were friendly and helpful. We did have some issues with our door card, which was inconvenient as we were in the building across the road from reception and it was pouring with rain at the time. This happened twice. The second time was at night and we had to go looking for a member of staff as there was nobody at reception. The breakfast was good, although there seems to be a lot of surcharges for certain things which was disappointing when you've paid for bed and breakfast. Overall we enjoyed our stay and would definitely stay again.
Stayed 1 night in Jul 2024

8/10 Good

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The reception was warm & friendly but we were surprised to have been roomed across the road. The main dining room was closed & ended up having to dine in the greyhound room with our guests. Our guests Jan & Brian Broadbridge had a very unfortunate accident when leaving the reception when Brian slipped and hit his head & had a deep cut to his forearm. The staff were on duty had not been trained to deal with the accident, the first aid box was empty & it took time to deal with the situation. The accident was due to the steps out side reception being extremely wet & slippery. An accident report has been submitted & I would like you to follow this up with me as they were my guests. My name & phone details are as follows: James Henry @ jimmybelfastboy@gmail.com & telephone 64221905092 Our room numbers 601 & 602
Stayed 1 night in Aug 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting stay
The worst hotel we stayed over 3 weeks in Ireland. We waited half an hour to check in at 3:00 pm only to be told the room was not ready. They asked us to sit on very dirty lounge furniture and we waited another half hour. The room was just very old and smelled of vomit . The view was on the huge ugly black pipes. We felt horrible and complained. So they gave us another room on 3rd floor, which had no windows except in the roof. The bed was most uncomfortable and I think it had bed bugs. Definitely not 4 star experience. We stayed at the Titanic previously which was incredible, it is also 4 star but totally different experience.
Stayed 1 night in Jul 2024

8/10 Good

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bedroom was too hot
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2024

4/10 Poor

Malcolm

Stayed 1 night in Jun 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with amazingly friendly staff. Highly recommend!!!!!!!!
Stayed 2 nights in Jun 2024

6/10 Okay

Edith

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Mark

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Left out bags earlier in day. Then came back that night to check in. No one on reception had to ask several waiting staff who walked past us and seen us standing at reception waiting and never approached us themselves. Then when they got someone eventually he did not really appear to know what he was doing until it came to taking payment which he did no problem. We were then placed in a room in a separate building not even attached to hotel even though our booking was made months in advance. Got to it and toilet wasn’t working. Rang reception several times no answer and had to ring back after being told someone one way to fix it. When guy arrived - same guy a checking in- he just said dunno u will have to wait. We said what do we do for toilet facilities and he said dunno and to ask for a refund in morning and left. I then went to go to toilet on main hotel and crossed back to that building - no one on reception again to say were toilets were. Eventually found they were disgusting and full of faeces as this toilet too didn’t seem to work and the light fitting was hanging down out of ceiling. Absolutely terrible experience would not stay here again
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff & great location.
Great staff & an excellent location. We stayed in one of their apartments across the road from the hotel & it was very spacious & well appointed. I’d stay there again.
Stayed 1 night in Jun 2024